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Atera
Atera
(1,047)
4.6 out of 5
Atera
By Atera
Optimized for quick response
Iru
Iru
(744)
4.7 out of 5
Iru
By Iru
Get a quote
Optimized for quick response
At a Glance
Atera
Atera
Star Rating
(1,047)4.6 out of 5
Market Segments
Small-Business (61.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
Iru
Iru
Star Rating
(744)4.7 out of 5
Market Segments
Mid-Market (72.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Iru
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Atera excels in its user-friendly interface, making it easy for teams to manage patching and tickets without a large workforce. Users appreciate the intuitive design, which allows for quick navigation and customization of dashboards.
  • Users say that Iru stands out for its reliability, particularly in macOS management. Reviewers highlight that new hires receive fully configured Macs on their first day, which streamlines onboarding and enhances productivity from the start.
  • According to verified reviews, Atera's licensing structure is a significant advantage for managed service providers (MSPs), as it charges by technician rather than by endpoint. This model is praised for being cost-effective and scalable, allowing businesses to grow without incurring excessive costs.
  • Reviewers mention that Iru's tracking feature provides real-time visibility into tasks and workflows, which simplifies monitoring and reduces the need for follow-ups. This capability is particularly beneficial for teams looking to enhance accountability and streamline operations.
  • G2 reviewers highlight that Atera's quick setup process is a major plus, with many users noting that the initial implementation is straightforward and hassle-free. This ease of setup allows teams to start using the software effectively right away.
  • Users report that Iru's automation and AI-driven insights are game-changers, enabling seamless management across multiple operating systems. The "Auto Apps" library is particularly noted for its efficiency in handling updates and patching, making it a robust choice for diverse environments.
Pricing
Entry-Level Pricing
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
Iru
No pricing available
Free Trial
Atera
Free Trial is available
Iru
No trial information available
Ratings
Meets Requirements
8.8
867
9.2
669
Ease of Use
9.2
935
9.4
686
Ease of Setup
9.1
787
9.3
666
Ease of Admin
9.0
588
9.4
638
Quality of Support
9.0
824
9.5
662
Has the product been a good partner in doing business?
9.2
581
9.4
633
Product Direction (% positive)
9.4
854
9.5
643
Features by Category
Help DeskHide 24 FeaturesShow 24 Features
8.0
338
Not enough data
Ticket and Case Management
8.6
303
Not enough data
8.6
302
Not enough data
8.5
301
Not enough data
8.3
292
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
292
Not enough data
8.1
286
Not enough data
Generative AI
7.2
235
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
31
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Communication Channels
8.2
288
Not enough data
8.7
287
Not enough data
8.1
282
Not enough data
6.4
268
Not enough data
6.2
265
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
306
Not enough data
8.2
309
Not enough data
8.5
305
Not enough data
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.0
175
Not enough data
Administration
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.9
152
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
145
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.2
681
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
598
|
Verified
Not enough data
8.3
81
Not enough data
8.0
73
Not enough data
Monitoring and Management
9.1
609
|
Verified
Not enough data
8.3
547
|
Verified
Not enough data
8.3
547
|
Verified
Not enough data
8.6
593
|
Verified
Not enough data
8.3
78
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
96
Not enough data
Service Management
9.1
595
|
Verified
Not enough data
8.7
85
Not enough data
8.7
107
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
79
Not enough data
7.8
79
Not enough data
7.6
79
Not enough data
7.8
79
Not enough data
7.5
81
Not enough data
7.4
79
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.5
34
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Network MonitoringHide 27 FeaturesShow 27 Features
8.1
304
Not enough data
Functionality
8.9
282
Not enough data
8.9
288
Not enough data
8.2
273
Not enough data
8.6
263
Not enough data
Monitoring - Network Monitoring
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Not enough data
Management
8.4
260
Not enough data
8.4
261
Not enough data
7.9
249
Not enough data
Analytics - Network Monitoring
8.2
34
Not enough data
8.0
34
Not enough data
Security - Network Monitoring
8.5
35
Not enough data
7.9
36
Not enough data
8.3
34
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
34
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
AIOps PlatformsHide 18 FeaturesShow 18 Features
7.8
14
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Asset ManagementHide 18 FeaturesShow 18 Features
7.9
234
Not enough data
Asset Inventory
8.8
225
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.5
10
Not enough data
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
7.8
467
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
382
Not enough data
9.0
440
Not enough data
8.2
421
Not enough data
8.2
440
Not enough data
Maintenance
8.9
440
Not enough data
7.8
390
Not enough data
Communication
Feature Not Available
Not enough data
6.1
363
Not enough data
6.1
356
Not enough data
6.9
367
Not enough data
Security
7.8
379
Not enough data
8.0
387
Not enough data
Device Support
7.4
390
Not enough data
8.2
394
Not enough data
8.2
392
Not enough data
Performance
8.2
425
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.2
285
Not enough data
Generative AI
7.2
281
Not enough data
AI IT AgentsHide 16 FeaturesShow 16 Features
7.6
15
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.1
13
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Endpoint Detection & Response (EDR)Hide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Feature Not Available
Service DeskHide 19 FeaturesShow 19 Features
8.2
231
Not enough data
Incident Management
8.4
210
Not enough data
8.5
213
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
211
Not enough data
8.4
208
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
208
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.4
562
Platform - Mobile Device Management (MDM)
Not enough data
9.4
499
Operating System
Not enough data
7.0
475
Not enough data
9.6
533
Not enough data
2.5
61
Management
Not enough data
9.2
541
Not enough data
8.5
481
Not enough data
8.7
442
Not enough data
8.6
437
Not enough data
8.4
488
Security
Not enough data
9.5
510
Not enough data
9.2
511
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
7
Not enough data
8.6
6
Not enough data
9.0
10
Not enough data
8.3
6
Not enough data
8.6
7
Not enough data
7.6
7
Not enough data
8.6
7
Enterprise Mobility ManagementHide 21 FeaturesShow 21 Features
Not enough data
8.6
141
Platform
Not enough data
9.3
130
Not enough data
9.5
140
Not enough data
9.5
138
Operating System
Not enough data
8.1
120
Not enough data
9.7
136
Not enough data
3.0
28
Security
Not enough data
9.6
138
Not enough data
8.6
132
Not enough data
9.3
137
Management
Not enough data
9.4
134
Not enough data
8.8
119
Not enough data
8.7
110
Not enough data
8.6
109
Not enough data
8.7
125
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
8.4
84
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera
Atera
Iru
Iru
Atera and Iru are categorized as Endpoint Management
Unique Categories
Atera
Iru
Reviews
Reviewers' Company Size
Atera
Atera
Small-Business(50 or fewer emp.)
61.2%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
5.5%
Iru
Iru
Small-Business(50 or fewer emp.)
22.1%
Mid-Market(51-1000 emp.)
72.1%
Enterprise(> 1000 emp.)
5.8%
Reviewers' Industry
Atera
Atera
Information Technology and Services
30.5%
Computer & Network Security
12.7%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.4%
Iru
Iru
Computer Software
20.1%
Information Technology and Services
13.7%
Financial Services
9.9%
Marketing and Advertising
4.7%
Computer & Network Security
3.3%
Other
48.4%
Alternatives
Atera
Atera Alternatives
NinjaOne
NinjaOne
Add NinjaOne
N-able N-central
N-able N-central
Add N-able N-central
TeamViewer
TeamViewer
Add TeamViewer
SuperOps
SuperOps
Add SuperOps
Iru
Iru Alternatives
Jamf
Jamf
Add Jamf
Addigy
Addigy
Add Addigy
Hexnode
Hexnode
Add Hexnode
Scalefusion
Scalefusion
Add Scalefusion
Discussions
Atera
Atera Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
See all discussions
Iru
Iru Discussions
Is kandji a SaaS?
6 Comments
Matt S.
MS
Yes it is a SaasRead more
Why Kandji?
4 Comments
Will G.
WG
Simple to procure, does not require a multi-phased approach in sales, zero onboarding fees, simple enough to setup without having to spend days coordinating...Read more
What is Macos MDM?
2 Comments
Miguel E.
ME
In simple terms, MacOS Mobile Device Management is used to manage policies, maintain patch management and inventory applications on a MacOS fleet.Read more
See all discussions
Ask Atera a QuestionContact Atera
Ask Iru a QuestionContact Iru

Spotlight Categories

Add Product
Atera
Atera
Optimized for quick response
Iru
Iru
Get a quote
Optimized for quick response