Compare Atera and Iru 
At a Glance
Market Segments
Small-Business (58.6% of reviews)
Mid-Market (71.6% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Atera
Star Rating
(1,120)4.6 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansIru
Star Rating
(791)4.7 out of 5
Market Segments
Mid-Market (71.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IruSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in its user-friendly interface, making it easy for teams to manage patching and tickets without a large workforce. Users appreciate the intuitive design, which allows for quick navigation and customization of dashboards.
- Users say that Iru stands out for its reliability, particularly in macOS management. Reviewers highlight that new hires receive fully configured Macs on their first day, which streamlines onboarding and enhances productivity from the start.
- According to verified reviews, Atera's licensing structure is a significant advantage for managed service providers (MSPs), as it charges by technician rather than by endpoint. This model is praised for being cost-effective and scalable, allowing businesses to grow without incurring excessive costs.
- Reviewers mention that Iru's tracking feature provides real-time visibility into tasks and workflows, which simplifies monitoring and reduces the need for follow-ups. This capability is particularly beneficial for teams looking to enhance accountability and streamline operations.
- G2 reviewers highlight that Atera's quick setup process is a major plus, with many users noting that the initial implementation is straightforward and hassle-free. This ease of setup allows teams to start using the software effectively right away.
- Users report that Iru's automation and AI-driven insights are game-changers, enabling seamless management across multiple operating systems. The "Auto Apps" library is particularly noted for its efficiency in handling updates and patching, making it a robust choice for diverse environments.
Pricing
Entry-Level Pricing
Iru
No pricing availableFree Trial
Atera
Free Trial is available
Iru
No trial information availableRatings
Meets Requirements
8.8
897
9.2
694
Ease of Use
9.2
998
9.4
712
Ease of Setup
9.2
850
9.3
691
Ease of Admin
9.0
595
9.4
640
Quality of Support
9.0
853
9.5
685
Has the product been a good partner in doing business?
9.2
587
9.4
635
Product Direction (% positive)
9.4
882
9.4
664
Features by Category
Ticket and Case Management
8.6
305
Not enough data
8.6
304
Not enough data
8.5
302
Not enough data
8.3
294
Not enough data
8.2
287
Not enough data
8.3
292
Not enough data
8.3
292
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
237
Not enough data
Agentic AI - Help Desk
8.2
31
Not enough data
8.4
31
Not enough data
8.4
31
Not enough data
Communication Channels
8.2
289
Not enough data
8.7
287
Not enough data
8.1
283
Not enough data
6.4
269
Not enough data
6.2
266
Not enough data
Platform
7.2
297
Not enough data
7.8
306
Not enough data
8.4
304
Not enough data
8.1
307
Not enough data
8.2
312
Not enough data
8.5
308
Not enough data
Administration
8.1
156
Not enough data
8.3
160
Not enough data
8.7
163
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
156
Not enough data
8.7
154
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.4
21
Not enough data
6.8
21
Not enough data
6.9
21
Not enough data
6.8
21
Not enough data
7.4
21
Not enough data
7.1
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
623
|
Verified
Not enough data
8.1
92
Not enough data
7.9
71
Not enough data
Monitoring and Management
9.1
641
|
Verified
Not enough data
8.3
547
|
Verified
Not enough data
8.3
549
|
Verified
Not enough data
8.7
616
|
Verified
Not enough data
8.2
78
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
103
Not enough data
Service Management
9.1
618
|
Verified
Not enough data
8.8
89
Not enough data
8.7
119
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
8.0
96
Not enough data
7.4
78
Not enough data
7.9
83
Not enough data
7.6
77
Not enough data
7.8
78
Not enough data
7.6
82
Not enough data
7.4
78
Not enough data
Scope
7.0
32
Not enough data
7.9
34
Not enough data
Security
8.0
34
Not enough data
7.3
32
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.9
29
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
8.0
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.9
11
Not enough data
8.1
12
Not enough data
8.0
11
Not enough data
Functionality
8.9
284
Not enough data
8.9
290
Not enough data
8.2
273
Not enough data
8.6
264
Not enough data
Monitoring - Network Monitoring
8.2
35
Not enough data
8.6
38
Not enough data
8.9
35
Not enough data
Management
8.4
260
Not enough data
8.4
262
Not enough data
7.9
249
Not enough data
Analytics - Network Monitoring
8.1
34
Not enough data
7.9
34
Not enough data
Security - Network Monitoring
8.5
35
Not enough data
7.8
36
Not enough data
8.2
35
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
35
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.5
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
29
Not enough data
7.6
28
Not enough data
7.6
29
Not enough data
7.3
28
Not enough data
7.5
29
Not enough data
7.4
29
Not enough data
7.6
29
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
8.0
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
225
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.4
9
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.7
10
Not enough data
9.6
9
Not enough data
Administration
8.7
441
Not enough data
8.4
438
Not enough data
7.3
383
Not enough data
8.9
443
Not enough data
8.2
422
Not enough data
8.2
441
Not enough data
Maintenance
8.9
441
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
389
Not enough data
Device Support
7.4
391
Not enough data
8.2
397
Not enough data
8.2
393
Not enough data
Performance
8.2
426
Not enough data
Generative AI
7.2
282
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Feature Not Available
Incident Management
8.4
211
Not enough data
8.5
214
Not enough data
8.8
207
Not enough data
8.2
212
Not enough data
8.1
204
Not enough data
Reporting
8.6
213
Not enough data
8.4
209
Not enough data
7.8
202
Not enough data
Access & Usability
7.4
209
Not enough data
8.5
205
Not enough data
8.0
202
Not enough data
8.3
198
Not enough data
Agentic AI - Service Desk
8.4
26
Not enough data
8.1
26
Not enough data
8.1
25
Not enough data
8.0
25
Not enough data
7.9
26
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
9.4
505
Operating System
Not enough data
7.1
481
Not enough data
9.6
548
Not enough data
2.5
61
Management
Not enough data
9.2
552
Not enough data
8.5
481
Not enough data
8.7
443
Not enough data
8.6
438
Not enough data
8.4
494
Security
Not enough data
9.5
513
Not enough data
9.2
524
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
7
Not enough data
8.6
6
Not enough data
8.4
16
Not enough data
8.3
6
Not enough data
8.6
11
Not enough data
7.6
9
Not enough data
8.9
9
Platform
Not enough data
9.3
131
Not enough data
9.5
142
Not enough data
9.5
140
Operating System
Not enough data
8.1
121
Not enough data
9.7
138
Not enough data
3.0
28
Security
Not enough data
9.6
140
Not enough data
8.6
134
Not enough data
9.3
138
Management
Not enough data
9.4
135
Not enough data
8.8
119
Not enough data
8.7
112
Not enough data
8.6
111
Not enough data
8.7
126
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
77
Not enough data
Platform
7.8
78
Not enough data
8.8
82
Not enough data
8.1
77
Not enough data
8.3
82
Not enough data
8.5
81
Not enough data
Security
8.3
81
Not enough data
8.9
84
Not enough data
7.4
79
Not enough data
8.2
80
Not enough data
8.1
77
Not enough data
Agentic AI - Enterprise IT Management
8.5
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and Iru are categorized as Endpoint Management
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Enterprise IT Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Iru is categorized as Endpoint Detection & Response (EDR), Enterprise Mobility Management, and Mobile Device Management (MDM)
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Iru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.0%
Computer & Network Security
12.1%
Manufacturing
3.5%
Consumer Services
3.4%
Telecommunications
3.0%
Other
47.9%
Computer Software
19.6%
Information Technology and Services
14.0%
Financial Services
9.8%
Marketing and Advertising
4.7%
Computer & Network Security
3.1%
Other
48.8%
Discussions
Is atera safe?
2 Comments
MH
YesRead more
What is Atera used for?
1 Comment
MC
Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your...Read more
Why Kandji?
4 Comments
RT
We have decided to use Kandji after a successful trial. Trying is believing.Read more
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