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Hexnode UEM Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Hexnode UEM Media

Hexnode UEM Demo - Hexnode UEM
Hexnode UEM
Hexnode UEM Demo - Hexnode Solutions
Hexnode Solutions
Hexnode UEM Demo - Why Hexnode
Why Hexnode
Hexnode UEM Demo - Hexnode Kiosk
Hexnode Kiosk
Hexnode UEM Demo - Hexnode Integrations
Hexnode Integrations
Hexnode UEM Demo - Hexnode BYOD
BYOD feature
Hexnode UEM
Play Hexnode UEM Video
Hexnode UEM
Hexnode Acafemy
Play Hexnode UEM Video
Hexnode Acafemy
Chat with Hexnode Genie AI
Play Hexnode UEM Video
Chat with Hexnode Genie AI
San Juan Case Study
Play Hexnode UEM Video
San Juan Case Study
Gigatech Case Study Video
Play Hexnode UEM Video
Gigatech Case Study Video
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Hexnode UEM Reviews (228)

Reviews

Hexnode UEM Reviews (228)

4.5
229 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the intuitive interface and responsive support of the product, which make device management straightforward and efficient. Many appreciate the ability to manage multiple platforms from a single console, enhancing overall productivity. However, some users note that the reporting features could be more advanced, limiting insights into device management.

Pros & Cons

Generated from real user reviews
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Georges C.
GC
IT Manager
Mid-Market (51-1000 emp.)
"Feature-Rich and Detailed, but a Clunky UI that needs time to get used to"
What do you like best about Hexnode UEM?

Hexnode has a multitude of features, very detailed to each and every platform that you will reply to every IT need Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Having such a wide offer, the UI is a bit weird to manipulate, lots of different interfaces to work around to get your task done and every time you change a policy, you will get this weird transitional window where you cannot do anything else than admire it for what it is Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Mid-Market (51-1000 emp.)
"Lockdown Tablets with Hexnode UEM"
What do you like best about Hexnode UEM?

It lets us lock down what we need to have locked down on our tablets. The UI in setup isn't difficult to navigate. Once the initial setup is complete, it's easy to switch devices between policies. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

The tiered cost. Some features we initially had were moved into a higher tier cost. To make changes to those features requires us to pay more to get the higher tier access. If tablets go too long without updating, you may need to uninstall and reinstall Hexnode to get the policy changes to take effect. Review collected by and hosted on G2.com.

ER
IT Senior Technician
Consumer Goods
Mid-Market (51-1000 emp.)
"IT Systems Specialist"
What do you like best about Hexnode UEM?

The user interface is very intuitive, making it easy to become productive quickly, even for administrators who may not be MDM experts. Common tasks such as enrollment, policy creation, and app deployment are straightforward to perform.

The platform offers strong multi-platform support, allowing you to manage iOS, Android, Windows, macOS, and tvOS from a single console. This unified approach feels consistent rather than fragmented.

Policy controls are flexible, particularly when it comes to kiosk or lockdown modes and compliance rules. You can achieve a high level of granularity without the setup process becoming cumbersome.

Deployment and onboarding are fast, with device enrollment—especially for Apple ADE and Android Enterprise—being smooth and well-documented. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

The reporting and analytics features are quite basic. While the built-in reports function as expected, they lack the customization and depth of insight found in larger UEM platforms. The user interface is generally clean, but there are occasional inconsistencies—some advanced settings can be hard to find, and their behavior may vary slightly between platforms. Automation capabilities are somewhat limited; while it’s possible to automate standard workflows, more advanced or conditional automation, particularly across different platforms, is not as robust as what higher-end tools offer. Management features for macOS and Windows are not as fully developed as those for mobile platforms, which seem to be the main focus. Additionally, although making policy changes is straightforward, tracking changes and rolling them back cleanly is more challenging, as change management and versioning tools are less comprehensive. Review collected by and hosted on G2.com.

Suttapong W.
SW
senior security officer
Mid-Market (51-1000 emp.)
"Affordable Pricing MDM Solution"
What do you like best about Hexnode UEM?

Plans start at $1.08 per device per month for basic MDM and kiosk functionality, with discounts available for annual subscriptions.

Intuitive dashboard and easy-to-manage policies make it simple for administrators to control devices.

Responsive technical support team available to assist with any issues.

Easy to implement as users can enroll their devices via self-enrollment using an installation link.

Datas can be access via API which great for implementations. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

I'm extremely disappointed with Hexnode's MFA implementation, particularly when it comes to removing devices in bulk. As an administrator, I need to remove 5-10 devices at a time, and the MFA process becomes a major bottleneck.

For every device removal, I'm prompted to complete MFA via email, resulting in a flood of emails (20+ in a short span!) just to complete a single task. This not only wastes time but also creates unnecessary clutter in my inbox.

The lack of flexibility in MFA settings is frustrating. There's no option to exempt bulk actions or use a more efficient MFA method. It's like Hexnode's security features are designed to hinder productivity rather than enhance it.

That can be frustrating. When device details are only available on the website and not through the API, it can limit automation and integration capabilities. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Hexnode UEM: Easy Setup Across Operating Systems"
What do you like best about Hexnode UEM?

Hexnode UEM is really easy to setup regardless of the operating system. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

There's been some inconsistent behavior on Windows devices. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
"Hexnode: Simple and Effective Solution for Device Management"
What do you like best about Hexnode UEM?

The Kiosk Mode function has been a lifesaver for our devices at points of sale. It allows us to restrict access only to the necessary applications, which improves security and user experience. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Sometimes, the control panel can seem a bit cluttered if you're not familiar with it, although once you get used to it, it's very efficient. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Tiered Licensing Pushes You to Upgrade Despite Strong Cross-Platform Management"
What do you like best about Hexnode UEM?

Hexnode is good because it allows you to manage Mac and PC within the same hub. Many different features. Implementation is decent once you get the hang of the lay out. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

The licences are very tiered, unlocking groups of small features at a time which makes you end up subscribing to the highest tier by a certain point. Support is very good. Review collected by and hosted on G2.com.

Vibhor J.
VJ
Lead Support
Medical Devices
Mid-Market (51-1000 emp.)
"Hexnode Review"
What do you like best about Hexnode UEM?

1. UI is very interactive and smooth.

2. Real-time troubleshooting.

3. Hexnode supports various platforms like Android, iOS, Windows, and even tvOS, making it versatile for managing diverse environments. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

1. The action history tab needs improvement in terms of managing the ongoing commands. Sometimes, the commands take longer than usual to execute despite having a strong internet connection.

2. We can't switch to any other actions tab when taking the remote of a device. To do that, we have a create a duplicate tab in the browser. I hope Hexnode should add a pop up window feature. Review collected by and hosted on G2.com.

VP
Support Coordinator
Small-Business (50 or fewer emp.)
"Excellent expience"
What do you like best about Hexnode UEM?

The solutions is very complex,it's compatible with several System Operation allowing manager all devices in the one console Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

On moment not see nothing negative in the product, is very complete. Review collected by and hosted on G2.com.

ES
IT Analyst
Small-Business (50 or fewer emp.)
"The best UEM solution"
What do you like best about Hexnode UEM?

Remote acess

kiosk mode

support all plataforms Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

support language brazil - pt-br

2fa to delete devices Review collected by and hosted on G2.com.

Questions about Hexnode UEM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

DB
Daniel Brough
Last activity almost 6 years ago

Will it be possible to store device encryption keys in the platform similarly Azure AD/Intune?

GU
Guest User
Last activity about 1 year ago

What is Hexnode UEM used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

6%

Hexnode UEM Comparisons
Hexnode UEM Features
Multi-Systems Support
Apple Support
Android Support
Applicatons Management
Applications Consolidation
Whitelist
Remote Wipe
Security
Reporting and Alerts
Regulation Compliant
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Hexnode UEM