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At a Glance
Market Segments
Enterprise (57.5% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
SAP Ariba
Star Rating
(707)4.1 out of 5
Market Segments
Enterprise (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SAP AribaSalesforce Sales Cloud
Star Rating
(25,307)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSAP Ariba vs Salesforce Sales Cloud
When assessing the two solutions, reviewers found Salesforce Sales Cloud easier to use and set up. Reviewers also felt that Salesforce Sales Cloud was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Salesforce Sales Cloud meets the needs of their business better than SAP Ariba.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Sales Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SAP Ariba over Salesforce Sales Cloud.
Pricing
Entry-Level Pricing
SAP Ariba
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
SAP Ariba
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.3
507
8.8
13,799
Ease of Use
7.9
530
8.2
17,779
Ease of Setup
7.6
268
7.8
8,743
Ease of Admin
7.9
167
7.9
4,445
Quality of Support
7.8
483
8.1
12,037
Has the product been a good partner in doing business?
8.1
171
8.4
4,408
Product Direction (% positive)
8.3
476
8.2
13,473
Features by Category
Sales Force Automation
Not enough data
8.8
9458
|
Verified
Not enough data
8.3
6391
|
Verified
Not enough data
8.7
9178
|
Verified
Not enough data
8.3
9431
|
Verified
Not enough data
8.0
7313
|
Verified
Not enough data
8.2
7604
|
Verified
Not enough data
8.0
6752
|
Verified
Not enough data
8.1
6652
|
Verified
Not enough data
8.3
7403
|
Verified
Marketing Automation
Not enough data
8.0
6664
|
Verified
Not enough data
8.1
6986
|
Verified
Not enough data
8.5
8015
|
Verified
Not enough data
7.9
5424
Customer Support
Not enough data
8.3
6809
|
Verified
Not enough data
8.1
6382
|
Verified
Not enough data
8.2
6779
|
Verified
Not enough data
8.0
5495
|
Verified
Not enough data
8.2
5985
|
Verified
Reporting & Analytics
Not enough data
8.5
8935
|
Verified
Not enough data
8.5
9122
|
Verified
Not enough data
8.2
7428
|
Verified
Mobile & Social
Not enough data
7.9
5615
|
Verified
Not enough data
7.8
5246
|
Verified
Not enough data
7.7
6095
|
Verified
Platform
Not enough data
8.5
3587
|
Verified
Not enough data
8.5
3594
|
Verified
Not enough data
8.6
3618
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3168
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3594
|
Verified
Not enough data
8.1
3023
Integration
Not enough data
8.5
2600
|
Verified
Not enough data
8.5
3054
|
Verified
Not enough data
8.5
2890
|
Verified
Generative AI
Not enough data
7.6
883
Agentic AI - CRM
Not enough data
7.9
245
Not enough data
7.9
245
Not enough data
8.2
242
Not enough data
8.0
239
Not enough data
8.0
237
Not enough data
8.1
239
Not enough data
8.2
241
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Management Platform Features
8.3
129
|
Verified
Not enough data
8.2
123
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
129
|
Verified
Not enough data
8.2
119
|
Verified
Not enough data
8.5
127
|
Verified
Not enough data
8.1
132
|
Verified
Not enough data
8.5
129
|
Verified
Not enough data
7.9
115
|
Verified
Not enough data
8.2
128
|
Verified
Not enough data
Generative AI
7.2
25
Not enough data
7.1
25
Not enough data
Agentic AI - Contract Management
6.3
8
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
271
Not enough data
8.8
293
Not enough data
8.8
315
Not enough data
8.6
289
Organization
Not enough data
8.9
350
Not enough data
8.8
341
Not enough data
8.8
335
Performance Analysis
Not enough data
8.4
283
Not enough data
8.8
306
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
298
Generative AI
Not enough data
8.5
123
Not enough data
8.4
123
Agentic AI - AI Sales Assistant
Not enough data
9.1
26
Not enough data
9.0
26
Not enough data
8.9
25
Not enough data
9.0
24
Not enough data
9.2
25
Not enough data
9.1
25
Not enough data
9.1
25
Integrated Workflows
Not enough data
8.7
519
Not enough data
8.5
511
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.9
521
Not enough data
8.4
470
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
484
Not enough data
8.7
502
Not enough data
8.7
498
Not enough data
8.4
484
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
463
Not enough data
8.4
470
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Setup
8.5
82
Not enough data
8.4
82
Not enough data
8.3
80
Not enough data
Performance
8.3
78
Not enough data
8.3
77
Not enough data
8.3
75
Not enough data
8.3
84
Not enough data
Payment Cards
8.4
50
Not enough data
8.1
50
Not enough data
8.1
49
Not enough data
Reporting
8.0
54
Not enough data
7.9
55
Not enough data
8.2
55
Not enough data
8.0
54
Not enough data
Payments
8.4
55
Not enough data
8.3
55
Not enough data
7.8
52
Not enough data
7.6
51
Not enough data
Fraud & Risk Management
8.2
54
Not enough data
7.8
48
Not enough data
8.2
51
Not enough data
Agentic AI - Spend Management
6.7
7
Not enough data
Management
8.5
121
Not enough data
8.3
122
Not enough data
8.6
122
Not enough data
Performance
8.5
109
Not enough data
8.2
111
Not enough data
8.3
106
Not enough data
Supplier Information
8.3
121
Not enough data
8.2
116
Not enough data
8.3
117
Not enough data
Planning
8.6
169
Not enough data
8.6
166
Not enough data
8.3
163
Not enough data
8.5
165
Not enough data
Execution
8.3
170
Not enough data
8.6
170
Not enough data
8.6
166
Not enough data
Analytics
8.5
169
Not enough data
8.4
169
Not enough data
8.5
170
Not enough data
Agentic AI - Procure to Pay
6.7
18
Not enough data
Data Management
8.6
89
Not enough data
8.4
89
Not enough data
8.4
88
Not enough data
8.3
86
Not enough data
8.2
87
Not enough data
Agentic AI - Accounts Payable (AP) and Spend Analysis
6.9
7
Not enough data
Analytics
8.5
86
Not enough data
8.4
84
Not enough data
8.4
89
Not enough data
8.1
84
Not enough data
Recovery
8.4
86
Not enough data
8.3
86
Not enough data
AP Data Processing
8.6
86
Not enough data
8.6
84
Not enough data
8.7
84
Not enough data
Invoice Generation
8.3
127
|
Verified
Not enough data
8.6
132
|
Verified
Not enough data
8.4
126
|
Verified
Not enough data
Invoice Processing
8.6
134
|
Verified
Not enough data
8.1
126
Not enough data
8.3
128
Not enough data
8.5
124
Not enough data
Analytics
8.5
127
Not enough data
8.2
119
Not enough data
8.3
119
|
Verified
Not enough data
8.6
121
|
Verified
Not enough data
Integration
8.3
134
|
Verified
Not enough data
8.4
135
Not enough data
8.3
131
Not enough data
8.3
120
|
Verified
Not enough data
Agentic AI - Invoice Management
6.8
10
Not enough data
7.0
10
Not enough data
6.3
10
Not enough data
Management
8.4
156
Not enough data
8.3
157
Not enough data
8.4
156
Not enough data
8.5
155
Not enough data
Planning
8.5
148
Not enough data
8.4
145
Not enough data
8.2
149
Not enough data
8.4
151
Not enough data
Invoice Management
8.2
142
Not enough data
8.3
148
Not enough data
8.3
145
Not enough data
Supplier Management
8.3
150
Not enough data
8.3
149
Not enough data
7.8
134
Not enough data
Execution
8.3
157
Not enough data
8.8
160
Not enough data
8.4
147
Not enough data
Invoice Processing
8.1
134
Not enough data
8.2
133
Not enough data
8.2
139
Not enough data
8.1
123
Not enough data
8.2
128
Not enough data
Supplier Information
8.3
141
Not enough data
8.1
137
Not enough data
8.3
143
Not enough data
Analytics
8.5
147
Not enough data
8.4
145
Not enough data
8.2
140
Not enough data
8.4
135
Not enough data
8.4
132
Not enough data
Integration
8.4
129
Not enough data
8.3
130
Not enough data
8.4
136
Not enough data
8.7
145
Not enough data
Agentic AI - Purchasing
6.7
6
Not enough data
6.9
6
Not enough data
Contract Creation & Management
8.7
75
Not enough data
8.6
75
Not enough data
8.7
75
Not enough data
8.4
75
Not enough data
Collaboration
8.6
70
Not enough data
8.7
76
Not enough data
Other Platform Features
8.6
75
Not enough data
8.6
72
Not enough data
8.1
73
Not enough data
8.2
72
Not enough data
8.3
75
Not enough data
Contract Data
8.5
73
Not enough data
8.1
70
Not enough data
Generative AI
7.4
16
Not enough data
7.2
16
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Risk Assessment
8.3
11
Not enough data
7.8
6
Not enough data
Risk Control
8.5
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
Monitoring
8.2
11
Not enough data
7.3
11
Not enough data
7.9
11
Not enough data
Reporting
8.6
11
Not enough data
8.2
11
Not enough data
7.6
11
Not enough data
Agentic AI - Third Party & Supplier Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Marketplace
7.9
35
Not enough data
8.3
35
Not enough data
8.5
36
Not enough data
Contract Management
8.0
35
Not enough data
8.2
35
Not enough data
8.3
33
Not enough data
Data Collection
8.3
34
Not enough data
8.0
35
Not enough data
8.5
33
Not enough data
Project Management
8.3
35
Not enough data
8.4
35
Not enough data
8.4
35
Not enough data
Agentic AI - Strategic Sourcing
6.4
6
Not enough data
6.4
6
Not enough data
5.8
6
Not enough data
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Data management - Catalog Management
8.5
8
Not enough data
8.1
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
Product catalogs - Catalog Management
7.7
8
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
Integration - Catalog Management
7.9
8
Not enough data
7.9
8
Not enough data
Analytics and Reporting - Catalog Management
7.9
8
Not enough data
7.7
8
Not enough data
Agentic AI - Catalog Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
Not enough data
8.4
75
Not enough data
8.6
75
Not enough data
8.5
76
Incentives
Not enough data
8.2
440
Not enough data
8.4
503
Not enough data
8.0
438
Not enough data
8.6
515
Personalization
Not enough data
8.6
484
Not enough data
8.8
561
Not enough data
8.9
593
Not enough data
8.6
538
Administrative
Not enough data
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1029
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
944
Not enough data
8.6
957
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
979
Not enough data
8.8
1047
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
SAP Ariba and Salesforce Sales Cloud share no categories
Unique Categories
SAP Ariba is categorized as Contract Lifecycle Management (CLM), Accounts Payable (AP) and Spend Analysis, Procure to Pay, Spend Management, Supplier Relationship Management (SRM), Invoice Management, Strategic Sourcing, Purchasing, Contract Management, Catalog Management, and Third Party & Supplier Risk Management
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
SAP Ariba
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Oil & Energy
5.9%
Accounting
5.8%
Pharmaceuticals
4.0%
Computer Software
3.7%
Other
70.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
What is SAP Ariba used for?
3 Comments
NS
Hi there,
Ariba is mainly a procurement solution that is useful for supplier Contracts. If you are looking for a CLM solution that takes care of all...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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