# Jaggaer Reviews **Vendor:** Jaggaer **Category:** [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay) **Average Rating:** 4.1/5.0 **Total Reviews:** 86 ## About Jaggaer JAGGAER is a global leader in enterprise procurement and supplier collaboration, and the catalyst for enhancing human decision-making to accelerate business outcomes. We help organizations to manage and automate complex processes while enabling their highly resilient, accountable, and integrated supplier base. Backed by more than 30 years of expertise, our proven AI-powered industry-specific solutions, services, and partnerships form JAGGAER One, serving direct and indirect, upstream, and downstream, in settings demanding an intelligent and comprehensive source-to-pay solution. Our 1,200 global employees are obsessed with helping customers create value, transform their businesses, and accelerate their journey to Autonomous Commerce. ## Jaggaer Pros & Cons **What users dislike:** - Users warn of **data loss** risks with Jaggaer, causing delays and transaction issues between vendors and buyers. (1 reviews) - Users warn of **delayed services** with Jaggaer, causing stalled transactions and frustrating procurement processes. (1 reviews) - Users experience significant **delays** due to Jaggaer's faulty systems, impacting transactions between vendors and buyers adversely. (1 reviews) - Users report significant **efficiency issues** with Jaggaer, causing delays in transactions and complicating procurement processes. (1 reviews) - Users report that **inefficient processes** in Jaggaer stall transactions, causing significant delays for both vendors and buyers. (1 reviews) - Inefficient Procurement (1 reviews) - Not User-Friendly (1 reviews) - Poor Customer Support (1 reviews) - Purchasing Issues (1 reviews) - Small Business Neglect (1 reviews) ## Jaggaer Reviews ### 1. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Rabea E. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 ### 2. Transforming Procurement - A Seamless Experience with Jaggaer **Rating:** 5.0/5.0 stars **Reviewed by:** Meriam E. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** The platform is intuitive and easy to navigate, which simplifies the procure-to-pay process. This reduces the learning curve for our users and stakeholders. The system’s customization and flexibility help us design workflows that cater to our organization’s specific needs. Jaggaer has also come a long way in customer support and training. Being a Jaggaer customer for over a decade has allowed us to see how Jaggaer has evolved as an organization and helped its customers be successful. Jaggaer provides a wide range of solutions for procurement and supply chain management. Jaggaer’s ability to seamlessly integrate with our existing systems and ERP is a major plus. With new releases and features—especially JAI—it will truly be a game changer in how procurement operates overall. **What do you dislike about Jaggaer?** If this question had been asked here before, I would have definitely pointed out the GCC team’s handling of tickets and requests. As a customer, I used to feel a huge gap between what I needed and how that should be communicated to the GCC team. However, after the last REV, as a Jaggaer Application Manager, I feel we have come a long way in handling customer queries and repuestos. The team is now able to understand the issues better and give us clear answers instead of roaming around the bushes. **What problems is Jaggaer solving and how is that benefiting you?** We use the full Jaggaer suite: Shopping, Sourcing, Contracts, Accounts Payable, Invoicing, and Supplier Management. Jaggaer has helped us orchestrate our workflows and improve the overall shopping experience for our users. As an administrator, it has also given us the ability to manage system security by defining roles and permissions at a very granular level. ### 3. Helpful Supplier Collaboration but room for improvement to Grow **Rating:** 3.0/5.0 stars **Reviewed by:** Mary . | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** The possibility to collaborate in different aspect with your supplier and also enable collaboration within your company with other stakeholders **What do you dislike about Jaggaer?** Ui/ux requires improvement to drive consistency accross the modules… need to be more intuitive Connect or make the data flow across modules. Example: there actions or doc that are captured in different modules but you can’t have all of them consolidated in actions or doc pure module. This limits effective collaboration and prioritization with the supplier… There are functionalities that are not enable for the supplier which limits the collaboration: doc creation, analytics, etc.,. This forces to manage data offline loosing the value that the platform can actually deliver. Flexibility to do some comustomizations or attirbutes to have a better fit to the business need… this can allow a more effective data filtering, better navigation in trackers, etc **What problems is Jaggaer solving and how is that benefiting you?** Conversacional chatbots User support thru AI Forecasting ### 4. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Albertina P. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 ### 5. Full suite, excellent customer partners, high flexibility and support **Rating:** 4.5/5.0 stars **Reviewed by:** Ana C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I really appreciate the ongoing improvements. The product team listens to our needs and continuously works to enhance the system’s functionality and capabilities. The consultancy team is made up of amazing professionals with strong expertise, and they support us in every project and in any change we need. **What do you dislike about Jaggaer?** There is still room for improvement in the data flows between different functionalities. A lot has already been done, but there is still some way to go. Overall, the user experience should be shaped more around user needs and real business tasks, rather than being driven primarily by system capabilities. **What problems is Jaggaer solving and how is that benefiting you?** We use it for process automation, standardization, and alignment at a global level across our business, supported by unified supplier and market data. Reduced risks of offline or disperesed supplier reviews and S2C related activities ### 6. Stop engaging with this company, it's awful for vendors! **Rating:** 0.0/5.0 stars **Reviewed by:** Mark S. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Jaggaer?** I don't know, "the logo" if I had to give something.... go read what I really think about this company. **What do you dislike about Jaggaer?** They pitch themselves as critical software making procurement processes simpler; meanwhile, they are responsible for stalling more transactions between vendors and buyers than anyone. Their systems don't work. They will lose vendors money. They will delay purchases or buyers. Since, there are minimal outlets to share user experiences with prospective customers, consider this an honest and useful review to anyone biting on the JAGGAER sales pitch. This is an official Macroscopic Solutions, LLC review. Buyer beware! **What problems is Jaggaer solving and how is that benefiting you?** It's not, as a Vendoer and supplier, it does nothing for us. They only favor the buyer, they do nothing for the vendors and suppliers stuck at the mercy end of their platform. ### 7. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Phyllis H. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 ### 8. Boosts Efficiency with Helpful Catalogs and Invoicing **Rating:** 4.5/5.0 stars **Reviewed by:** John N. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I like Jaggaer for its punchouts and cXML invoicing, which are really helpful. The easy purchasing catalogs with compliant pricing make things smoother, and the software automates invoice intake from our top suppliers efficiently. **What do you dislike about Jaggaer?** I have a few issues with Jaggaer. The Contracts functionality needs an easier method for uploading legacy contracts. It's also a bit of a hassle for suppliers to reset passwords or find their account email addresses. Plus, the mobile app really needs a major user interface upgrade. It's so outdated right now, and I'd love for my end-users to be able to use approvals and punchouts more effectively. **What problems is Jaggaer solving and how is that benefiting you?** Jaggaer helps us with easy purchasing catalogs, compliant pricing, and automates invoice intake from top suppliers. ### 9. Robust E2E solution, with UI complexity and gaps in enabling leadership reviews. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** What I like most is that Jaggaer offers an end-to-end solution. That said, not all customers use every module, and integration with other tools isn’t always seamless. **What do you dislike about Jaggaer?** The user interface feels a bit complex. To complete a process—such as a supplier assessment—users have to click through too many steps. It would be helpful to add more quick links, widgets, and shortcuts so users can skip unnecessary steps and move through the workflow faster. The tool is also good for collecting data, but the output isn’t presented in a way that works well for leadership presentations. For instance, during a category strategy review, the results aren’t easy to package, share, or reuse in a presentation-ready format. Also, spend data is not well integrated across all the modules. **What problems is Jaggaer solving and how is that benefiting you?** Spend: It helps us integrate all our spend data from different sources in one place. SRM: It helps us digitize our supplier assessments, development plans and streamline our performance reviews. ### 10. Streamlined E-Procurement and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ozra Z. **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I like Jaggaer's ticket turnaround and communication, as these aspects are getting better, particularly for supplier enabling. It's great to have faster response to issues and questions. I also appreciate that getting information from unplanned outages has improved. **What do you dislike about Jaggaer?** I don't like that there's no portal for unplanned outages to refer to for functional management and users. It would be nice to have one place to check on all unplanned outages. Also, the initial setup was challenging since our ERP is Workday. **What problems is Jaggaer solving and how is that benefiting you?** I use Jaggaer for creating requisitions, POs, einvoicing, and supplier enabling. It improves ticket turnaround and communication, with faster responses to issues and better info on unplanned outages. ### 11. High-Potential Ticket Module, But Pure UI Needs Smoother UX and Fewer Clicks **Rating:** 3.5/5.0 stars **Reviewed by:** Meygen C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I like the Ticket Module and believe that it has a lot of potential. We use it for so much more than supplier on-boarding tickets. It needs a little love though, to be able to be more user friendly. **What do you dislike about Jaggaer?** We've encountered a lot of UI/UX feedback from our users (e.g. lack of visual separation, too many clicks) for the Pure UI. There's also a lot of potential to add to and improve the WEngine actions available for the Tickets Module to allow for more ticket flexibility. **What problems is Jaggaer solving and how is that benefiting you?** Jaggaer gives us a streamlined way to gather information from our direct spend suppliers through the Tickets, Actions, and Documents Pure modules. ### 12. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Davide B. | Procurement Excellence & SSC Italy Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 ### 13. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Héctor R. | Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 ### 14. Review **Rating:** 2.0/5.0 stars **Reviewed by:** Veronika S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 ### 15. Solid E-Procurement Tool, But E-Sourcing Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Tony A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I use Jaggaer primarily for e-procurement and e-sourcing. I find the interaction with our ERP systems quite useful for procurement tasks. The use of catalogs is also beneficial in our processes. **What do you dislike about Jaggaer?** For the e-sourcing, we don't have the capability to complete a lot of sourcing events due to erroring out on some of the bits that come in from suppliers. We're working through that currently with Jaggaer. **What problems is Jaggaer solving and how is that benefiting you?** I use Jaggaer for e-procurement and appreciate its catalog feature. It helps streamline sourcing events, though we face challenges completing them due to supplier errors. ### 16. Comprehensive Yet Outdated UI Limits Potential **Rating:** 4.0/5.0 stars **Reviewed by:** Martin A. **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I like the full portfolio of different components within one platform that Jaggaer offers. It provides a single source of access for suppliers and varying information, as well as purchase orders and other related documents. This setup is really convenient and valuable, streamlining the process significantly. **What do you dislike about Jaggaer?** Varian doesn't use the latest UI, which limits what we can do with new technology. **What problems is Jaggaer solving and how is that benefiting you?** We use Jaggaer for purchase order management, supplier onboarding, VMI, supplier invoices and complaint management. It standardizes compliance and automates workflows, providing a single source for supplier access and related documents. ### 17. Intuitive and Streamlined Vendor Management with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Lilia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I really appreciate how logical and intuitive the Jaggaer platform is. It's great at automating processes and making sure the tasks reach the right teams, which drives the process in a logical way and eliminates the need for paper or offline resources. I also enjoy the promptness and helpfulness of Jaggaer's customer service. **What do you dislike about Jaggaer?** Not applicable at the moment **What problems is Jaggaer solving and how is that benefiting you?** I use Jaggaer to automate workflows, make processes logical, and eliminate paper use. It directs tasks to the right teams, making my vendor onboarding, supplier quality review, billing, and PO communications efficient. ### 18. AI Innovations Shine Despite Cross-Country Adoption Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Arnaldo C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I am very interested in the new AI application within Jaggaer, particularly for the supplier evaluation. The initial setup of Jaggaer was very good with strong support of Jaggaer team especially for vendor management and sourcing **What do you dislike about Jaggaer?** I find the adoption of the tool challenging in specific countries like the United States, especially concerning the supplier qualification questions considered confidential information. There could be improvements in connecting with other tools like Ecovadis and D&B **What problems is Jaggaer solving and how is that benefiting you?** Jaggaer helps with supplier qualification and addressing format issues, especially in countries like the USA. ### 19. Unified S2P Platform That Standardises Procurement and Centralises Data **Rating:** 4.5/5.0 stars **Reviewed by:** Cosmina R. | Associate Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** One platform that connects the entire S2P process and lets users view all the data in one place. It helps people standardise processes and follow procurement best practices, while also integrating with external partners. **What do you dislike about Jaggaer?** We need to make sure the UI across the different platforms works the same way. That includes consistent button placement, naming, and functionality, so it doesn’t feel like you’re operating on different systems. **What problems is Jaggaer solving and how is that benefiting you?** It helps our users run bidding events, collect supplier information, and vet suppliers. It also lets us track supplier savings. ### 20. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Juliette D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 ### 21. Flexible Workflows That Digitize Offline Enterprise Processes **Rating:** 4.5/5.0 stars **Reviewed by:** Awais B. | Production Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** Flexible workflows to digitalize enterprise work processes that are offline (Jaggaer Direct tickets module), with many orchestration capabilities. **What do you dislike about Jaggaer?** UI and UX centricity is missing and slow UI updates to workflow modules. **What problems is Jaggaer solving and how is that benefiting you?** Supply Chain Agreements Planning Parameter automation Transportation Agreement Supplier Inventory Visibility Optimal Order Qty Demand to Capacity Evaluation Supplier Price Change Requests Specification Change Communication Raw Material Info Request (Safety & Regulatory clearance) Quality & Technical Agreements Forestry Council Survey Business Continuity Assessment & Plans Action, Document Collaboration Basic SRM ### 22. Highly Customizable and Easy to Implement **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I like that Jaggaer is configurable and customizable. It's great that we can customize the system to suit our needs without having to engage Jaggaer directly. The initial setup was very easy, although knowing what we wanted and what our processes should be was important. **What do you dislike about Jaggaer?** The rate at which engage enhancement tickets are reviewed and worked on. **What problems is Jaggaer solving and how is that benefiting you?** Jaggaer helps with contract management, visibility, and end-to-end sourcing activities. We can customize the system to our needs without directly engaging Jaggaer. ### 23. Well-Organized Interface and Powerful JAGGAER Modules **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** Well organized interfaces. Easy to do customization by myself. JAGGAER is implementing itself. JAGGAER has some powerful modules, especially the POM,the user all like this module. **What do you dislike about Jaggaer?** For some urgent cases, we hope can get quick response, some time could be slow. **What problems is Jaggaer solving and how is that benefiting you?** We have the purchasing order data in the same platform, it is much easier to manage the data and genérate the reports. In POM, our suppliers can send the change requests, the bueyers just need to approve of reject it, it save lot of time for us. In POM, we can set various templates, this is wonderful function, lots of the users like it, it can help us quickly locate the data. ### 24. Effective Compliance Tool with Customization Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Timothy K. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** I like the ease of use and the ability to customize to fit your needs. I love the addition of AI that's dropping yesterday. I'm looking forward to using the AI functionality when available to our company. **What do you dislike about Jaggaer?** Some features are to rigid. **What problems is Jaggaer solving and how is that benefiting you?** Jaggaer solves inefficiencies and compliance gaps in our process. I like its ease of use and the ability to customize it to fit our needs. It helps us stay in compliance. ### 25. Leading Sourcing Capabilities with Room for Interface Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel C. | Purchasing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** I find Jaggaer's sourcing functionality to be market-leading. I appreciate the templates, structured settings, and the different ways to award, which add significant value to my sourcing process. **What do you dislike about Jaggaer?** They need to unify the code base and make all modules look and feel consistent. **What problems is Jaggaer solving and how is that benefiting you?** I use Jaggaer for sourcing, which improves traceability and provides a structured process. It offers templates, structured settings, and multiple ways to award, making its sourcing functionality market-leading. ### 26. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Massimo M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 ### 27. Streamlines Purchasing but UI Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jan Rainer O. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** I appreciate that Jaggaer helps streamline our purchasing process and ensures we are buying from the correct supplier at the correct price. I also find it easy to make changes and configurations on the platform. **What do you dislike about Jaggaer?** User interface **What problems is Jaggaer solving and how is that benefiting you?** I use Jaggaer to create requisitions, approve invoices, and manage indirect contracts. It streamlines our purchasing process, ensuring we buy from the correct supplier at the correct price. ### 28. Easy for Users, but Admin Backend Needs Better Intuitiveness **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** Basic structure for the user; even though it’s not super fancy or modern, it’s easy to understand and follow. **What do you dislike about Jaggaer?** From an admin point of view, it’s not very intuitive and is quite training-intensive to find all the information in the system’s backend, mainly because it’s spread across several core systems. The workflow engine is also too complex for an admin, so you often need external support. It would be great to have a more structured, clearer way to manage this. **What problems is Jaggaer solving and how is that benefiting you?** It helps a lot with compliance and audit severity, since it keeps all ratings in one place along with all the certificates. ### 29. Efficient Procurement with Stellar Support, Needs Workflow Adjustment **Rating:** 4.0/5.0 stars **Reviewed by:** Michael P. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** I appreciate the support from the Jaggaer team, especially how they listen to customers. I also value Jaggaer's ability to support global sites with invoicing requirements. **What do you dislike about Jaggaer?** Invoices can get stuck with no approver. The initial setup of Jaggaer was quite complex. **What problems is Jaggaer solving and how is that benefiting you?** Jaggaer helps provide a compliant standardized process, supports cost efficiency with guided buying, and handles global invoicing requirements. ### 30. Efficient Integration and User-Friendly Design **Rating:** 4.0/5.0 stars **Reviewed by:** Fabien L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** I like Jaggaer's nice interface, which is easy to use. I also appreciate its integration potential with other systems like SAP and Exiger. **What do you dislike about Jaggaer?** Not used it in details yet We are going live next week **What problems is Jaggaer solving and how is that benefiting you?** I plan to use Jaggaer to streamline our processes by moving from three systems to one, simplifying our workflow. ### 31. Smart, Complete Solution with a Helpful, Friendly Team **Rating:** 4.5/5.0 stars **Reviewed by:** Pierre O. | Transportation buyer, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** The solution is smart and complete. Teams are nice and helpfull. Always a pleasure to speak with them. **What do you dislike about Jaggaer?** As RMM user I would say the big difference between RMM interface and capabilities and the rest of Jaggaer solution. But I know this is going to evolve **What problems is Jaggaer solving and how is that benefiting you?** Faculty stockroom management Labs inventory Labs purchasing ### 32. Unified Platform with Transparent Data, AI Support, and Strong Procurement Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Wendelin B. | Senior Manager Corporate Materials Management Commodity Machines, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** Everybody works on one platform Data transparency AI support Integration of SM, sourcing and procurement **What do you dislike about Jaggaer?** Customization is limited Difficult to implement in a complex environment with many erp systems **What problems is Jaggaer solving and how is that benefiting you?** That buyers need to work in many non integrated systems with high manual workloads Greater transparency of spend under management or not ### 33. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bartolomé E. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 ### 34. Flexible, Innovative, Feature-Rich—But Can Be Challenging for End Users **Rating:** 3.5/5.0 stars **Reviewed by:** Inês R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** Flexibility, innovation, lots of features **What do you dislike about Jaggaer?** Can be difficult for the end user, a bit target for public sector procurement which can be hard for private to adapt **What problems is Jaggaer solving and how is that benefiting you?** Having one place to manage and overview procurement processes per supplier, contract archiving tool with lots of different features ### 35. Useful Presentation with Practical Examples for Our Company **Rating:** 4.5/5.0 stars **Reviewed by:** Flavia I. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** It simplifies Rfx management and takes care of most of the buyer’s repetitive tasks. **What do you dislike about Jaggaer?** Sometimes, when there’s a new release, it cancels my previous customizations. **What problems is Jaggaer solving and how is that benefiting you?** Be compliant with regulation and customers request of using a portal rather than just passing confidential info via mail ### 36. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Mayra M. | Supporto Segreteria di Presidenza, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 ### 37. Great Tool Backed by a Supportive Team **Rating:** 4.0/5.0 stars **Reviewed by:** Alfredo F. | Head of Supply Chain and IT Procurement and Procurement Support, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** Strong and robust tool to do sourcing and support team always available **What do you dislike about Jaggaer?** Lack of investment in Sourcing Tool and listening to customers. **What problems is Jaggaer solving and how is that benefiting you?** Solving the compliance and allowing to have all company sourcing being done in a digital way with all stakeholders ### 38. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Sacha J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 ### 39. Love story started , dont disappoint me **Rating:** 4.5/5.0 stars **Reviewed by:** Federico C. | Lean Director / Head of Purchasing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** Product development paired with forward-looking thinking. **What do you dislike about Jaggaer?** Project visibility and follow up on implementation **What problems is Jaggaer solving and how is that benefiting you?** Helping define the strategy and supporting the team as they adopt a new way of thinking. ### 40. Flexible, Creative, and Simple—Backed by Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Luc B. | Group Senior Vice President Procurement, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** Flexibility, creativity, simplicity and support **What do you dislike about Jaggaer?** Sometime too complex, not straight forward. A lot to set up to have it right **What problems is Jaggaer solving and how is that benefiting you?** Streamline procurement, simplify process ### 41. Agentic AI at the Center—A Standout Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Marco C. | Service Manager - Application Maintenance ERP, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** Ai agentic centric solutions to improve tasks **What do you dislike about Jaggaer?** No particular item or module. Maybe the ux can be refined **What problems is Jaggaer solving and how is that benefiting you?** Requesting for quotation, scorecards ### 42. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ana F. | Ingeniero/Técnico de Compras, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 ### 43. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 ### 44. Easy to Use with a Clear Workflow for Staying on Track **Rating:** 4.5/5.0 stars **Reviewed by:** Lubna K. | Procurement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Jaggaer?** ease of use, clear work flow, great for keeping track **What do you dislike about Jaggaer?** needs better search engines to look up and speed of downloading **What problems is Jaggaer solving and how is that benefiting you?** work flow ### 45. Promising AI Improvements with JAI, with Room to Grow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Jaggaer?** Best is the roadmap and improvements planned in AI area - JAI **What do you dislike about Jaggaer?** Currently Modules of JAG not interacting properly with each other. Modules often not flexible enough for business needs, more focus and flexibility for automotive industry required. **What problems is Jaggaer solving and how is that benefiting you?** Implementing JAI chatbot as easy support function for our buyers ### 46. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 ### 47. SCC Modules Boost Efficiency and Transparency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** The SCC modules are helping us improve efficiency and maintain transparency during disruptive times. **What do you dislike about Jaggaer?** Instability of the system after releases and a minor focus on customers, with no solution-oriented approach. **What problems is Jaggaer solving and how is that benefiting you?** Harmonizing processes across a decentralized, global purchasing environment and organization. ### 48. Easy-to-Access Cloud Platform with a Great, User-Friendly UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** Cloud Platform easy to Access Good UI User friendly Features **What do you dislike about Jaggaer?** Two Platforms cause more work Upload and Download functionality is weak Many restrictions in fields **What problems is Jaggaer solving and how is that benefiting you?** Integration to local systems and bringing all processes and data together ### 49. Helpful Team That Listens and Delivers the Right Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** The team is very helpful, listening to our needs and proposing the best fit solution **What do you dislike about Jaggaer?** Would be nice to have seamless integration between JD and JI, other than that everything is great **What problems is Jaggaer solving and how is that benefiting you?** Fully digitalizing S2P ### 50. Best-in-Class End-to-End Capability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jaggaer?** End to end capability is best in class.. **What do you dislike about Jaggaer?** Workflows and integration between modules can be a bit clunky **What problems is Jaggaer solving and how is that benefiting you?** A single location for us and our supply chain Minimising data silos Removing reliance on excel ## Jaggaer Discussions - [What is JAGGAER used for?](https://www.g2.com/discussions/what-is-jaggaer-used-for) - 1 comment - [View Jaggaer pricing details and edition comparison](https://www.g2.com/products/jaggaer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A45%3A55+-0500&secure%5Bsession_id%5D=d13b614a-2b85-4601-a0ac-b876682c56aa&secure%5Btoken%5D=1b4d672e823c2af37bb1d4f85ed3b00a2f9a13d78cb90b243a7ed0af23316089&format=llm_user) ## Jaggaer Integrations - [AppZen](https://www.g2.com/products/appzen-appzen/reviews) - [Beroe LiVE.Ai](https://www.g2.com/products/beroe-live-ai/reviews) - [Bottomline Digital Banking Solutions](https://www.g2.com/products/bottomline-digital-banking-solutions/reviews) - [carbmee EIS](https://www.g2.com/products/carbmee-eis/reviews) - [EcoVadis](https://www.g2.com/products/ecovadis/reviews) - [Finexio](https://www.g2.com/products/finexio/reviews) - [Infor LX](https://www.g2.com/products/infor-lx/reviews) - [Moody's Analytics](https://www.g2.com/products/moody-s-analytics/reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - [Prewave](https://www.g2.com/products/prewave/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [Trustpair](https://www.g2.com/products/trustpair/reviews) - [Workato](https://www.g2.com/products/workato/reviews) ## Jaggaer Features **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Setup** - Data - Approvals - Alignment **Management** - Approval - Communication - Documents **Planning** - Processes - Contracts - Content - Requisition **Data Management** - Consolidation - Classification - External Sources - Integration - Cleaning **Management** - Approval - Communication - Documents - Receipt of Goods **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Supplier Marketplace** - Library - Categorization - Data Management **Agentic AI - Accounts Payable (AP) and Spend Analysis** - Decision Making **Sourcing Automation - Autonomous Sourcing** - Autonomous RFx Creation - Guided Intake & Demand Capture - Generative RFx Authoring - Natural Language Intake Processing - Event Workflow Automation **Performance** - KPIs - Benchmarks - Forecasting - Savings **Performance** - Evaluation - Selection - Risk Management **Execution** - Sourcing - Purchasing - Invoicing **Analytics** - KPIs - Compliance - Errors **Planning** - Processses - Contracts - Content - Requisition **Collaboration** - Contract Collaboration - Approval Process **Contract Management** - Compliance - Revenue - Negotiations **Generative AI** - AI Text Generation - AI Text Summarization **Supplier Management & Discovery - Autonomous Sourcing** - Automated Supplier Invitation - Supplier Data Enrichment - Supplier Discovery & Matching **Supplier Information** - Profiles - Qualifications - History **Analytics** - Visibility - Performance - Spend **Invoice Management** - Capture - Supplier Portal - Repository **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Recovery** - Historical payments - Overpayments **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Data Collection** - Spend - Compliance Reports - Savings **Agentic AI - Contract Management** - Autonomous Task Execution **Optimization & Decisioning- Autonomous Sourcing** - Multi-Objective AI Optimization - What-If Scenario Modeling - Explainable AI Recommendations - Bid Optimization & Scenario Analysis **Supplier Management** - Evaluation - Selection - Risk Management **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **AP Data Processing** - Workflows - Transparency - Controls **Reporting** - Real time - Multiple Views - Export - Budgets **Project Management** - Dashboard - Repository - Lifecycle **Agentic AI - Procure to Pay** - Multi-step Planning **Intelligence & Insights - Autonomous Sourcing** - Spend & Opportunity Identification - Predictive Sourcing Insights **Execution** - Sourcing - Purchasing - Invoicing **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning **AI & Agentic Capabilities - Autonomous Sourcing** - Supplier Recommendation Engine - Autonomous Decision Agents - Continuous Learning & Improvement **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Supplier Information** - Profiles - Qualifications - History **Agentic AI - Spend Management** - Proactive Assistance **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making ## Top Jaggaer Alternatives - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - 4.1/5.0 (726 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews) - 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