The Jagger support availability and business understanding makes the problem resolution process a lot more simpler, there are some really talented support staff who understand the nuances of public procurement and Ontario Tender Portal's ("OTP") functionality and are always capable of filling the gap and addressing the challenge that we face in our day to day utilization of the portal.
The top 2 things I would recommend are:
1. On-call and over the email support with fast turn around times.
2. In depth understanding of business requirements and the portal functionality. Review collected by and hosted on G2.com.
There isnt anything in particular that can be listed here. Review collected by and hosted on G2.com.
Jaggaer is the best suite for online strategic sourcing, with Jaggaer you can completely transform your organization's procurement department and its relevant approvals form offline activities to online with in few months. It also helps is shorting procurement cycle time and saves a lot of time. Review collected by and hosted on G2.com.
Every feature is available in this suite so we do not dislike any thing about this product or platform. Review collected by and hosted on G2.com.
Jaggaer is the best online based procurement and souring suite currently available in the industry. It is the leading global brand which provides different type of business automation technology software. Currently we are using Jaggaer Strategic Sourcing suite through which we have managed to completely automate our whole procurement process and its relevant approvals. Review collected by and hosted on G2.com.
This technology is based on best practices and covers all aspects of an organization's need so we do not dislike anything about this product and its services. Review collected by and hosted on G2.com.
Jaggaer is playing a beneficial role in completely automation of procurement department of our organization and all its relevant necessary approvals. By implementing Jaggaer, it brings transparency in our whole procurement process, reduce our procurement cycle time by almost one third and helps us in saving more cost then ever. Review collected by and hosted on G2.com.
Each and every feature is available in this platform so i do not dislike any thing or any feature of this product. Review collected by and hosted on G2.com.
Jaggaer has consistently advanced its capabilities each year. We have given them challenges we faced in our organization and they have one way or another presented solutions. Review collected by and hosted on G2.com.
The fast developments comes at a price. We see that the system has developed bugs along the way. It slows down the process and creates the need for continuous support. Review collected by and hosted on G2.com.
Jagger platform helps your organization in completely automation of procurement department and also helps you to manage online approvals through its platform. Jaggaer is a best in class and world leader procurement suite which have many modules that helps in complete automation of your organization's all process, flows and approval. Review collected by and hosted on G2.com.
Each functionality is available in this platform so we do not dislike any thing about this platform and its services. Review collected by and hosted on G2.com.
We are using Jaggaer Sourcing Suite since 2012 and till now we are completely satisfied with its services and features. By using Jaggaer Sourcing Suite we reduced our procurement cycle time and increased cost savings. Review collected by and hosted on G2.com.
Each and every feature and functionality is available in this sourcing suite so there is no nned for disliking this product and its services. Review collected by and hosted on G2.com.
With Jaggaer you can completely automate all of your procurement process of your organization very easily. Here you can create / float online tenders will the required specifications then suppliers submit their response on online platform with their best quotation. This process helps in creating competition with suppliers and at the end company will get best possible response from suppliers. Review collected by and hosted on G2.com.
Integration process is very difficult and take much time, other then that Jaggaer works work like a charm. Review collected by and hosted on G2.com.
Free of charge to vendors. Get used to it. Review collected by and hosted on G2.com.
Interface that is not user friendly. Multi-layer approach (project, object) might be confusing. No online trainings. Difficult to get hold of manual. Review collected by and hosted on G2.com.
With Jaggaer we are able to completely transform our procurement department and its relevant approvals via online platform. On this platform, we float our tenders / required products online and vendor submit their response on it. This task reduce our time-to-market, enhance our decision making and save a lot of money. Review collected by and hosted on G2.com.
We feature and functionality is available in this platform so now need to dislike any thing about this product and its provided services. Review collected by and hosted on G2.com.
Jaggaer is best platform to completely automate the procurement processes of your organization. It is a cloud based service or you can say SaaS, with that you can access this platform from anywhere in the world. Here buyers add their tneders on online platform and suppliers submit their response against that. Review collected by and hosted on G2.com.
Integration process of Jaggaer is very much complex and it take a lot of time, other then that we are completely satisfied with its features and services. Review collected by and hosted on G2.com.
In Jaggaer their are different options in envelop creation like you can create different type of envelops Qualification, Technical and commercial where you can explain full specification of required product according to envelop description so you can get exact and specific response from supplier whihc make decision making easy. Review collected by and hosted on G2.com.
We are fully satisfied with Jaggaer's product and its services and we didn't dislike anything about this product. Review collected by and hosted on G2.com.
With Jaggaer Advantage strategic procurement suite, procurement department of our organization is fully automated, even we can ask approvals from their software. Here we can float our tender online with all the relevant information regarding required product. After that vendors / suppliers visit online platform where that tender is available and submit their quotation online. Review collected by and hosted on G2.com.
It is very simple process, easy to use and also reduces procurement cycle time which at the end helps our organization. So we do not dislike any thing about this product. Review collected by and hosted on G2.com.
Jaggaer helps us in getting quotations from vendors via online platform which helps your organization to make decisions easily and swiftly. Secondly, we can take approvals from our management from this platform. Review collected by and hosted on G2.com.
Reporting module only have access to the basics report, jaggaer must add crystal reporting in their sourcing suite for better visibility of data. Review collected by and hosted on G2.com.
Jaggaer sourcing suit helps in complete automation of procurement department of any organization. With Jaggaer you can also manage online approvals of your senior management and CEO / COO. Review collected by and hosted on G2.com.
Jaggaer is off the self product, it didn't have much options for customization, other then that it works perfectly for us. Review collected by and hosted on G2.com.
Jaggaer is best software to completely automate the procurement process of your organization, here you can create online tenders and vendor / supplier can submit their bids online. Review collected by and hosted on G2.com.
Integration with other application is very difficult in Jaggaer. Review collected by and hosted on G2.com.
Jaggaer allows my organization, an academic institution, the ability to procure services from multiple entities and suppliers in one place and send the order to someone else. For example, I do not have the authority to purchase, however, I can create a "cart" in Jaggaer's dashboard and send it to our budget manager so she can approve it instantly. This takes out the guess work of sending her a shopping list for her to find items on her own. Review collected by and hosted on G2.com.
This platform is completely functional and useful, however, it's not the most attractive. The interface is very plain and does not lend itself to any branding outside of our initial logo at the top of the page. The text and colors are not specific to our university to give a sense of comfort when dealing with the platform. This would assist in ensuring we are working with an approved platform and vendor. Review collected by and hosted on G2.com.
It’s a one stop shop. All our outside vendors we have contracts with are in jaggaer sciquest with a simple punch out feature to get our discounts. It also is our PO system that effectively organized purchases. Review collected by and hosted on G2.com.
Some processes are repetitive. For example, you can enter new vendor info in the check request form or click on a separate link on the homepage. It is confusing to know which to use or if we can use both? Review collected by and hosted on G2.com.
I like that Jaggaer allows me to shop from many different suppliers to order the items I need. The inventory is huge and we are able to negotiate special prices that make everything very cost-efficient. Review collected by and hosted on G2.com.
I find the interface for this tool very confusing to use. There are so many ways to screw up an order--assigning it to someone instead of issuing a requisition, for example. It just doesn't feel user-friendly. I don't care for the search function much, either. It's hard to sort and filter through all of the results to find exactly what you're looking for. Sometimes it can be overwhelming. Review collected by and hosted on G2.com.
I use SciQuest everyday and it does impact the time I can spend elsewhere. Offering streamlined eProcurement, I can manage my sales orders with efficiency and confidence. I often work within the SciQuest platform for quote requests and the process is simple. My favorite aspect of SciQuest is the ability to manage my punch-outs with ease in a very quick manner. Review collected by and hosted on G2.com.
The only problem I have with SciQuest (and this may be a problem with my company) is the occasional miscommunication between customer pricing on SciQuest and actual sales costs. I have had to go back and remedy a few orders because incorrect pricing was shown to the end user. Somewhat trivial but it has happened. Review collected by and hosted on G2.com.
In general, the online stores (Staples Advantage, etc.) are quite easy to navigate. Review collected by and hosted on G2.com.
Some procedures (creating POs for non-catalog items, etc.) are more complicated than they need to be. Review collected by and hosted on G2.com.