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# Aircall vs Grasshopper Comparison - What are their main differences?

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AircallGrasshopper[+ Add Product](#)

Reviews

**Aircall** [

4.4/5(1,672)

](https://www.g2.com/products/aircall/reviews#reviews)

**Grasshopper** [

3.9/5(162)

](https://www.g2.com/products/grasshopper/reviews#reviews)

Pricing

**Aircall**
Free Trial

**$30** User/Month (Billed Annually - 3 User Minimum) · Essentials

**Grasshopper**
Free Trial

**$14.00** Per Month · True Solo

**Pricing Insights**
from reviews

Time to Implement

**Aircall**
1 month

Based on 113 responses

**Grasshopper**
1 month

Based on 47 responses

Return on Investment

**Aircall**
11 months2 months sooner

Based on 97 responses

**Grasshopper**
13 months

Based on 34 responses

Perceived Cost

**Aircall**
$$$$$

**Grasshopper**
$$$$$

Average Discount

**Aircall**
11%5% more

**Grasshopper**
6%

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

 ![Grasshopper](https://images.g2crowd.com/uploads/product/hd_favicon/a4b2a0455cd65fbc9e5743d8fa1c8fbc/grasshopper.svg "Grasshopper")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Aircall**
[
Ease of Use (228)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1615821&qs=pros-and-cons#reviews)[
Easy Integration (91)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1614838&qs=pros-and-cons#reviews)[
Connection Issues (62)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1615004&qs=pros-and-cons#reviews)[
Call Issues (49)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1611552&qs=pros-and-cons#reviews)

**Grasshopper**
[
VoIP Services (2)
](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667197&qs=pros-and-cons#reviews)[
Calling Features (1)
](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667268&qs=pros-and-cons#reviews)[
Customer Service (3)
](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667243&qs=pros-and-cons#reviews)[
Account Management (2)
](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1981885&qs=pros-and-cons#reviews)

Integrations

**Aircall**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e358ec242a40416c113aaefedce3fb8a/4seller.png "Product Avatar Image")

4Seller

](https://www.g2.com/products/4seller/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_63cddfda8f27419337993e4a948f2500/bee-2025-04-28.jpg "Product Avatar Image")

Bee

](https://www.g2.com/products/bee-2025-04-28/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1ebf45f5b7122a0d114f3a49c84f33d7/crisp.png "Product Avatar Image")

Crisp

](https://www.g2.com/products/crisp/reviews)[
View all
](https://www.g2.com/products/aircall/integrations)

**Grasshopper**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a4b2e76104efa19c85f3eaaca2791f87/basecamp.png "Product Avatar Image")

Basecamp

](https://www.g2.com/products/basecamp/reviews)[
View all
](https://www.g2.com/products/grasshopper/integrations)

Screenshots

**Aircall**
 ![Aircall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/92832/Aircall-New-Desktop-Phone.png)

**Grasshopper**
 ![Grasshopper screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/89643/iOS-settings.jpg)

Ratings

Meets Requirements

**Aircall**

8.8

8.81,318

**Grasshopper**

8.3

8.3129

Ease of Use

**Aircall**

9.2

9.21,335

**Grasshopper**

8.1

8.1133

Ease of Setup

**Aircall**

9.0

9.0809

**Grasshopper**

7.9

7.973

Ease of Admin

**Aircall**

8.7

8.7472

**Grasshopper**

8.3

8.362

Quality of Support

**Aircall**

8.6

8.61,220

**Grasshopper**

7.7

7.7112

Has the product been a good partner in doing business?

**Aircall**

8.3

8.3460

**Grasshopper**

7.6

7.661

Product Direction (% positive)

**Aircall**

8.9

8.91,261

**Grasshopper**

5.9

5.9128

Features

VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

8.5

393

7.6

97

Platform Basics - VoIP Providers

Call Management

8.8(won by 0.1)

23

8.7

5

PBX systems, VoIP Softphone

8.5(won by default)

20

Not enough data

Network monitoring

8.6(won by default)

21

Not enough data

Integrations

8.5(won by default)

25

Feature Not Available

Virtual PBX

7.8(won by default)

18

Not enough data

SIP trunking services

7.6(won by default)

18

Not enough data

Contact Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Call Center Integration

Not enough data

Not enough data

Basic Communication

Phone Calls

8.9(tied score)

373

|

Verified

8.9(tied score)

87

|

Verified

Conference Calls

8.2(won by 3.1)

233

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.1

17

|

Verified

Desk-to-Desk Calls

8.7(won by 1.0)

261

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

44

|

Verified

Instant Messaging

Feature Not Available

7.4(won by default)

18

Video Calls

Feature Not Available

Feature Not Available

Screen Sharing

Feature Not Available

Feature Not Available

SMS Messaging

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Video Call Recording

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

SIP Trunking

Not enough data

Not enough data

Agentic AI - VoIP Providers

Autonomous Task Execution

9.0(won by default)

8

Not enough data

Cross-system Integration

8.9(won by default)

9

Not enough data

Adaptive Learning

9.1(won by default)

9

Not enough data

Proactive Assistance

8.9(won by default)

9

Not enough data

Access

Software Pairing

8.3(won by 2.2)

260

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

23

Browser Extension

8.3(won by 1.6)

269

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

21

Individual Download

8.7(won by 0.2)

283

|

Verified

8.5

58

|

Verified

Advanced Features

Hold Music

8.2(won by 0.5)

274

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

67

|

Verified

VOiP Number

8.8

310

|

Verified

8.9(won by 0.1)

57

|

Verified

Automated Attendants

Feature Not Available

8.2(won by default)

57

|

Verified

Additional Functionality

Live Chat

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Employee Directory

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Virtual Call Center

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Customizable Caller ID

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

IVR

Not enough data

Not enough data

API

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Call Conferencing

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Caller Profiles

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

VoIP Connection

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

VoIP

Not enough data

Not enough data

Call Queues

Not enough data

Not enough data

Call Screening

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Online Voice Transmission

Not enough data

Not enough data

Unified Communications

Not enough data

Not enough data

Voicemail Transcription

Not enough data

Not enough data

Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

9.8

12

Not enough data

Call Analytics

Call Recording

10.0(won by default)

9

Not enough data

Call Analysis

9.8(won by default)

8

Not enough data

Machine Learning

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Artificial Intelligence - Conversation Intelligence

Speech-to-Text

9.7(won by default)

6

Not enough data

Customer Scoring

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Conversation Intelligence

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Text Mining

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Contact Center[Hide 68 FeaturesShow 68 Features](javascript:void(0);)

8.6

823

Not enough data

Channels

Voice

9.3(won by default)

666

|

Verified

Not enough data

Mobile SMS

8.1(won by default)

377

Not enough data

Email

7.9(won by default)

442

|

Verified

Not enough data

Social

Feature Not Available

Not enough data

Live Chat

Feature Not Available

Not enough data

Generative AI

AI Text-to-Speech

7.8(won by default)

236

Not enough data

Generative AI

Not enough data

Not enough data

Functions

Call Routing

8.8(won by default)

572

|

Verified

Not enough data

Session Queuing

8.7(won by default)

555

|

Verified

Not enough data

Concurrent Calling

8.8(won by default)

540

|

Verified

Not enough data

Auto Dialer

8.7(won by default)

475

|

Verified

Not enough data

IVR

8.9(won by default)

496

|

Verified

Not enough data

Inbound Screen Pop

8.8(won by default)

519

|

Verified

Not enough data

Persistent Data

8.8(won by default)

478

|

Verified

Not enough data

Speech Analytics

Feature Not Available

Not enough data

Predictive Dialer

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Agentic AI - Contact Center

Autonomous Task Execution

8.1(won by default)

96

Not enough data

Cross-system Integration

8.7(won by default)

121

Not enough data

Natural Language Interaction

8.4(won by default)

96

Not enough data

Proactive Assistance

8.2(won by default)

94

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Administrative

Session Summary Notes

8.8(won by default)

575

|

Verified

Not enough data

Administrator Access

8.9(won by default)

568

|

Verified

Not enough data

Reporting & Dashboards

8.8(won by default)

605

|

Verified

Not enough data

Session Recording

9.1(won by default)

532

|

Verified

Not enough data

Agent Scheduling and Assignment

Feature Not Available

Not enough data

Callback Scheduling

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Quality Management

Not enough data

Not enough data

Agent Interface

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Call Center Infrastructure (CCI)[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

8.6

250

Not enough data

Platform

Omnichannel

8.3(won by default)

188

Not enough data

Mobile Access

8.7(won by default)

215

Not enough data

Queue Management

8.8(won by default)

209

Not enough data

Call Routing

9.0(won by default)

216

Not enough data

Call Back

9.0(won by default)

222

Not enough data

IVR

8.8(won by default)

205

Not enough data

Automatic Call Distribution

8.9(won by default)

205

Not enough data

Call Transfer

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Generative AI

AI Text-to-Speech

7.5(won by default)

116

Not enough data

Generative AI

Not enough data

Not enough data

Workforce Management

Call Monitoring

9.0(won by default)

210

Not enough data

Performance Evaluation

8.9(won by default)

205

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Call Center Infrastructure (CCI)

Autonomous Task Execution

8.3(won by default)

21

Not enough data

Cross-system Integration

8.6(won by default)

22

Not enough data

Natural Language Interaction

7.6(won by default)

19

Not enough data

Proactive Assistance

8.0(won by default)

20

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Administrative

Call Recording

9.1(won by default)

225

Not enough data

Reporting & Dashboards

9.0(won by default)

221

Not enough data

Call Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Additional Functionality

Chat/Messaging

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Phone Key Input

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Voice Customization

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Pre-recorded Messages

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Multiple Scripts

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

8.5

522

Not enough data

Agentic AI - Outbound Call Tracking

Autonomous Task Execution

7.5(won by default)

48

Not enough data

Natural Language Interaction

7.8(won by default)

47

Not enough data

Calling

Record Calls

9.4(won by default)

457

Not enough data

Generate Location

8.7(won by default)

403

Not enough data

Call Types

9.2(won by default)

447

Not enough data

Click-to-Call

9.2(won by default)

456

Not enough data

Auto Dialer

8.5(won by default)

51

Not enough data

Contacts

Personalization

8.9(won by default)

436

Not enough data

Information Locater

8.7(won by default)

418

Not enough data

Record Prospect Data

Feature Not Available

Not enough data

Contact Management

Not enough data

Not enough data

Insights

Notes

8.6(won by default)

435

Not enough data

Daily Summary

8.7(won by default)

424

Not enough data

Automated Emails

7.7(won by default)

364

Not enough data

Automated Note Taking

7.8(won by default)

53

Not enough data

Automated Voicemails

Feature Not Available

Not enough data

Sorts Prospects

Feature Not Available

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Meeting Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Show 8 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Call Reporting

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Whispering

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Manual Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

AI Summarization

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Blended Call Center

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI Customer Support Agents[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Dashboard

Dashboard

Not enough data

Not enough data

Speech Recognition

Speech Recognition

Not enough data

Not enough data

Compliance Management

Compliance Management

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Sentiment Analysis

Sentiment Analysis

Not enough data

Not enough data

Data Security

Data Security

Not enough data

Not enough data

Third-Party Integration

Third-Party Integration

Not enough data

Not enough data

Human-in-the-loop (HITL)

Human-in-the-loop (HITL)

Not enough data

Not enough data

Agentic Task Execution

Agentic Task Execution

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Conversational AI

Conversational AI

Not enough data

Not enough data

Performance Metrics

Performance Metrics

Not enough data

Not enough data

Interaction Tracking

Interaction Tracking

Not enough data

Not enough data

Knowledge Base Management

Knowledge Base Management

Not enough data

Not enough data

CRM Integration

CRM Integration

Not enough data

Not enough data

Inquiry Routing

Inquiry Routing

Not enough data

Not enough data

Contextual Guidance

Contextual Guidance

Not enough data

Not enough data

Communications Management

Communications Management

Not enough data

Not enough data

Proactive Chat

Proactive Chat

Not enough data

Not enough data

Ticket Management

Ticket Management

Not enough data

Not enough data

Customer Query Resolution - AI Customer Support Agents

Automated Ticket Resolution

Not enough data

Not enough data

Contextual Response Generation

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Knowledge Base Utilization

Not enough data

Not enough data

Multilingual Support

Not enough data

Not enough data

Customer Interaction Automation - AI Customer Support Agents

Proactive Customer Outreach

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Escalation Handling

Not enough data

Not enough data

Workflow Optimization

Not enough data

Not enough data

Automation

Customer Interaction Automation

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Document Processing

Not enough data

Not enough data

Autonomy

Independent Decision Making

Not enough data

Not enough data

Adaptive Responses

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Problem Solving

Not enough data

Not enough data

AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Facilitation

Customer-facing Chatbot

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Lead Follow-up

Not enough data

Not enough data

Meeting Scheduling 

Not enough data

Not enough data

Organization

Opportunity and Pipeline Management 

Not enough data

Not enough data

Data Entry

Not enough data

Not enough data

Integrations / APIs

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Call Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Performance Analysis

Coaching 

Not enough data

Not enough data

Peformance Tracking

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Sales Analysis

ROI Forecasting 

Not enough data

Not enough data

Sales Forecasting 

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - AI Sales Assistant

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Email Response Control

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

AI Writing Assistant

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Lead Engagement

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Omnichannel Outreach

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Auto Dialer[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

Not enough data

Dialing Options

Preview Dialing

Not enough data

Not enough data

Progressive Dialing

Not enough data

Not enough data

Predictive Dialing

Not enough data

Not enough data

Agent Tools

Whisper Coaching 

Not enough data

Not enough data

Callback Scheduling 

Not enough data

Not enough data

Call Recording 

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Call Scheduling

Not enough data

Not enough data

Automation

Voice Activity Detection

Not enough data

Not enough data

Interactive Voice Response (IVR)

Not enough data

Not enough data

Call Scrubbing

Not enough data

Not enough data

Agentic AI - Auto Dialer

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

AI Capabilities - Auto Dialer

Call Prioritization and List Optimization

Not enough data

Not enough data

Compliance Monitoring

Not enough data

Not enough data

Speech Analytics and Sentiment Analysis

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Power Dialer

Not enough data

Not enough data

Preview Dialer

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Integrations Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Automatic Outbound Dialer

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Campaign Specific Caller ID

Not enough data

Not enough data

List Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

AI Voice Assistants[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Voice Recognition - AI Voice Assistants

Voice Recognition

Not enough data

Not enough data

Speech Synthesis - AI Voice Assistants

Speech Synthesis

Not enough data

Not enough data

Customizable speech

Not enough data

Not enough data

Multiple voice actions

Not enough data

Not enough data

Security and privacy - AI Voice Assistants

Encrypted communication

Not enough data

Not enough data

Compatibility - AI Voice Assistants

Cross platform compatibility

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")](https://www.g2.com/products/aircall/reviews)

Aircall

Small-Business(50 or fewer emp.)

54.9%

Mid-Market(51-1000 emp.)

41.2%

Enterprise(\> 1000 emp.)

3.9%

[![Grasshopper](https://images.g2crowd.com/uploads/product/hd_favicon/a4b2a0455cd65fbc9e5743d8fa1c8fbc/grasshopper.svg "Grasshopper")](https://www.g2.com/products/grasshopper/reviews)

Grasshopper

Small-Business(50 or fewer emp.)

86.3%

Mid-Market(51-1000 emp.)

9.3%

Enterprise(\> 1000 emp.)

4.3%

Small-Business

(50 or fewer emp.)

54.9%

86.3%

Mid-Market

(51-1000 emp.)

41.2%

9.3%

Enterprise

(\> 1000 emp.)

3.9%

4.3%

Reviewers' Industry

[![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")](https://www.g2.com/products/aircall/reviews)
Aircall

Computer Software

9.7%

Information Technology and Services

8.0%

Consumer Services

6.2%

Financial Services

5.9%

Telecommunications

3.2%

Other

67.1%

[![Grasshopper](https://images.g2crowd.com/uploads/product/hd_favicon/a4b2a0455cd65fbc9e5743d8fa1c8fbc/grasshopper.svg "Grasshopper")](https://www.g2.com/products/grasshopper/reviews)
Grasshopper

Information Technology and Services

9.4%

Consumer Services

6.3%

Marketing and Advertising

5.6%

Internet

5.0%

Financial Services

4.4%

Other

69.4%

FAQs

## Aircall vs Grasshopper FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Grasshopper vs Aircall?

Aircall stands out from Grasshopper with higher reviewer ratings, stronger support, and a more robust feature set for business calling.

| | [Grasshopper](https://www.g2.com/products/grasshopper/reviews) | [Aircall](https://www.g2.com/products/aircall/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 3.9/5 (162 reviews) | 4.4/5 (1643 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 7.9 | 8.9 |
| Quality of Support score | 7.7 | 8.6 |
| Top Reviewer-Cited Strength | Calling Features | — |

### How do the pricing models of Grasshopper and Aircall compare?

Aircall is rated as the stronger value, with a higher satisfaction score for price and cost-related dimensions.

- **Grasshopper:** In recent reviews, several reviewers describe Grasshopper as cost-effective and affordable, but some mention high cost as a trade-off.
- **Aircall:** Reviewers highlight Aircall's relatively low cost per user for its feature set, with positive sentiment around value for business use.
- **Switching reasons:** Reviewers mention switching from Grasshopper due to limited features and support, while Aircall's pricing is occasionally cited as a concern for very small teams.

### What are the best alternatives to Grasshopper and Aircall?

The top 3 alternatives to Grasshopper and Aircall are JustCall, Dialpad Connect, and Nextiva.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Grasshopper](https://www.g2.com/products/grasshopper/reviews) | 3.9/5 (162 reviews) | Small-Business | Cost-effective and affordable for small businesses | Calling Features |
| [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1643 reviews) | Small-Business | Relatively low cost per user for feature set | — |
| [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2394 reviews) | Small-Business | — | — |
| [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | 4.4/5 (4201 reviews) | Small-Business | — | — |
| [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3620 reviews) | Small-Business | — | — |

### Which VoIP Providers features should I prioritize when comparing Grasshopper and Aircall?

Buyers comparing Grasshopper and Aircall should prioritize Phone Calls, Ease of Setup, Quality of Support, Integrations, and Automated Attendants.

- **Phone Calls:** Grasshopper is cited for calling features (1 all-time mention); Aircall is highly rated for call quality and recording in recent reviews.
- **Ease of Setup:** Grasshopper scores 7.9; Aircall scores 8.9.
- **Quality of Support:** Grasshopper scores 7.7; Aircall scores 8.6.
- **Integrations:** Aircall is frequently mentioned for integrations with Slack (18 all-time mentions) and Shopify (8 all-time mentions); Grasshopper reviewers mention integration with HubSpot and Slack in recent reviews.
- **Automated Attendants:** Grasshopper offers Automated Attendants, which is not listed for Aircall.

### What are the pros and cons of Grasshopper vs Aircall?

Grasshopper's headline strength is its calling features for small businesses, while Aircall's is its ease of use and robust support.

- **Grasshopper strengths:** Calling features (1 all-time mention), easy connection, intuitive interface, messaging features, and VoIP services.
- **Grasshopper trade-offs:** Customer service (3 all-time mentions), account management (2), high cost (2), background issues, call drops, long waiting, phone number issues, and technical assistance.
- **Aircall strengths:** Reviewers highlight ease of use, quick setup, call recording, call transcription, and strong integrations with tools like Slack and Shopify.
- **Aircall trade-offs:** Some reviewers mention slow support for number changes, occasional call lag or dropped calls due to internet issues, and pricing concerns for very small teams.

### Is Grasshopper or Aircall better for small businesses?

Aircall is the better fit for small businesses, with higher satisfaction scores and more positive small-business reviewer sentiment.

- **Grasshopper:** Small-Business is the largest segment, with reviewers appreciating its affordability and ease of use, but noting limitations in features and support.
- **Aircall:** Small-Business is also the largest segment, with reviewers consistently praising its ease of setup, call quality, and integrations, making it a strong choice for small teams.

### Which VoIP Providers platform has better integrations?

Aircall is favored for integrations, with more frequent and higher-volume reviewer mentions of third-party tool connections.

- **Grasshopper:** Reviewers mention integration with HubSpot and Slack in recent reviews, but without high all-time mention counts.
- **Aircall:** 18 all-time G2 reviews mention its Slack integration, and 8 mention Shopify, with additional recent praise for integrations with HubSpot and order-management systems.

### How do Grasshopper and Aircall compare on customer support?

Aircall outperforms Grasshopper on Quality of Support by a material margin, with a score of 8.6 versus Grasshopper's 7.7.

- **Grasshopper:** Reviewers cite customer service as a recurring trade-off (3 all-time mentions), with some describing long wait times and difficulty resolving issues.
- **Aircall:** Reviewers consistently praise Aircall's responsive and knowledgeable support, with positive experiences highlighted in recent reviews.

### Which is easier to implement, Grasshopper or Aircall?

Aircall is easier to implement than Grasshopper, with a 1-point higher Ease of Setup score (8.9 vs 7.9).

- **Grasshopper:** Reviewers describe setup as generally straightforward, but some mention confusion with advanced features and occasional onboarding challenges.
- **Aircall:** Reviewers consistently report very easy and quick setup, often highlighting "download and go" experiences and minimal onboarding required.

### Which product has better Phone Calls?

Aircall is the stronger product for Phone Calls, with higher satisfaction scores and more robust call-related features.

- **Grasshopper:** Calling features are cited as a strength (1 all-time mention), but reviewers note limitations such as lack of call recording and occasional call drops.
- **Aircall:** Reviewers highlight call recording, transcription, and high call quality, with a Meets Requirements score of 8.8 and consistent praise for reliability and ease of use in recent reviews.

Alternatives

**Aircall Alternatives**

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

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Talkdesk
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**Grasshopper Alternatives**

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RingEX
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