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# Aircall vs CallHippo Comparison - What are their main differences?

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Pricing

**Aircall**
Free Trial

**$30** User/Month (Billed Annually - 3 User Minimum) · Essentials

**CallHippo**
Free Trial

**$0.00** Per Month · Basic

**Pricing Insights**
from reviews

Time to Implement

**Aircall**
1 month

Based on 115 responses

**CallHippo**
1 month

Based on 53 responses

Return on Investment

**Aircall**
11 months

Based on 99 responses

**CallHippo**
9 months2 months sooner

Based on 47 responses

Perceived Cost

**Aircall**
$$$$$

**CallHippo**
$$$$$

Average Discount

**Aircall**
11%2% more

**CallHippo**
9%

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

 ![CallHippo](https://images.g2crowd.com/uploads/product/hd_favicon/6214785d71bfd26287e3f4455d07b4a3/callhippo.svg "CallHippo")

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**Pros & Cons**
from reviews

**Aircall**
[
Ease of Use (263)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1615821&qs=pros-and-cons#reviews)[
Easy Integration (112)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1614838&qs=pros-and-cons#reviews)[
Connection Issues (71)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1615004&qs=pros-and-cons#reviews)[
Call Issues (58)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1611552&qs=pros-and-cons#reviews)

**CallHippo**
[
Ease of Use (38)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1283288&qs=pros-and-cons#reviews)[
Call Quality (23)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1283478&qs=pros-and-cons#reviews)[
Expensive (10)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1282798&qs=pros-and-cons#reviews)[
High Cost (10)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1282576&qs=pros-and-cons#reviews)

Integrations

**Aircall**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_63cddfda8f27419337993e4a948f2500/bee-2025-04-28.jpg "Product Avatar Image")

Bee

](https://www.g2.com/products/bee-2025-04-28/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_72a7348565d2638ec72cb9fb44a6b34f/clio-clio-manage.png "Product Avatar Image")

Clio Manage

](https://www.g2.com/products/clio-clio-manage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1ebf45f5b7122a0d114f3a49c84f33d7/crisp.png "Product Avatar Image")

Crisp

](https://www.g2.com/products/crisp/reviews)[
View all
](https://www.g2.com/products/aircall/integrations)

**CallHippo**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_189c8e0ede7b5d90b3f1f806975c9a62/meritto.png "Product Avatar Image")

Meritto

](https://www.g2.com/products/meritto/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image")

Pipedrive

](https://www.g2.com/products/pipedrive/reviews)[
View all
](https://www.g2.com/products/callhippo/integrations)

Screenshots

**Aircall**
 ![Aircall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/92832/Aircall-New-Desktop-Phone.png)

**CallHippo**
 ![CallHippo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/100251/CH.AI.Dash.png)

**Ratings**
from reviews

Meets Requirements

**Aircall**

8.8

8.81,327

**CallHippo**

8.8

8.8325

Ease of Use

**Aircall**

9.2

9.21,345

**CallHippo**

8.9

8.9329

Ease of Setup

**Aircall**

9.0

9.0819

**CallHippo**

8.9

8.9213

Ease of Admin

**Aircall**

8.7

8.7475

**CallHippo**

8.8

8.8152

Quality of Support

**Aircall**

8.6

8.61,229

**CallHippo**

8.9

8.9329

Has the product been a good partner in doing business?

**Aircall**

8.3

8.3463

**CallHippo**

8.8

8.8154

Product Direction (% positive)

**Aircall**

8.9

8.91,270

**CallHippo**

8.3

8.3293

**Features**
ratings from reviews

Contact Center

8.6

830

8.7

124

Call Center Infrastructure (CCI)

8.6

250

8.9

50

VoIP Providers

8.5

396

8.6

142

Outbound Call Tracking

8.5

524

Not enough data

Conversation Intelligence

9.9

13

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
55.0%

Mid-Market(51-1000 emp.)
41.1%

Enterprise(\> 1000 emp.)
3.9%

Small-Business(50 or fewer emp.)
55.0%

Mid-Market(51-1000 emp.)
41.1%

Enterprise(\> 1000 emp.)
3.9%

Small-Business(50 or fewer emp.)
75.6%

Mid-Market(51-1000 emp.)
21.4%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
75.6%

Mid-Market(51-1000 emp.)
21.4%

Enterprise(\> 1000 emp.)
3.0%

**Reviewers' Industry**

[![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")](https://www.g2.com/products/aircall/reviews)
Aircall

Computer Software
9.9%

Information Technology and Services
8.0%

Consumer Services
6.2%

Financial Services
5.8%

Telecommunications
3.2%

Other
66.8%

[![CallHippo](https://images.g2crowd.com/uploads/product/hd_favicon/6214785d71bfd26287e3f4455d07b4a3/callhippo.svg "CallHippo")](https://www.g2.com/products/callhippo/reviews)
CallHippo

Information Technology and Services
16.0%

Computer Software
8.1%

Marketing and Advertising
7.9%

Education Management
6.2%

Consumer Services
3.0%

Other
58.8%

Alternatives

**Aircall Alternatives**

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")

[
Kixie PowerCall & SMS
](/products/kixie-powercall-sms/reviews)

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

[
Talkdesk
](/products/talkdesk/reviews)

**CallHippo Alternatives**

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![KrispCall](https://images.g2crowd.com/uploads/product/hd_favicon/878281300072bf8d785b767aaf314ae0/krispcall.svg "KrispCall")

[
KrispCall
](/products/krispcall/reviews)

 ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo")

[
Quo
](/products/quo-quo/reviews)

## Aircall vs CallHippo FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Aircall vs CallHippo?

Aircall and CallHippo are both highly rated Contact Center solutions for small businesses, but Aircall stands out for its ease of use and setup, while CallHippo is frequently praised for its call quality and customer support.

| [Aircall](https://www.g2.com/products/aircall/reviews) | [CallHippo](https://www.g2.com/products/callhippo/reviews) |
| --- | --- |
| 4.4/5 (1644 reviews) | 4.4/5 (411 reviews) |
| Small-Business | Small-Business |
| 8.9 | 8.9 |
| 8.6 | 8.9 |
| Ease of use and setup | Call quality and customer support |

### How do the pricing models of Aircall and CallHippo compare?

CallHippo is rated higher for value, with a stronger Price/Cost satisfaction score than Aircall.

- **Aircall:** In recent reviews, several buyers mention Aircall's cost per user is relatively low for their use, but some cite the minimum user requirement as making it expensive for small teams.
- **CallHippo:** Reviewers consistently describe CallHippo as cost-effective, with multiple mentions of value for money and affordable pricing for small businesses.
- **Switching-reason:** Recent reviews indicate buyers switch to CallHippo for better pricing flexibility and the ability to purchase single licenses, which is not possible with Aircall's minimum seat requirement.

### What are the best alternatives to Aircall and CallHippo?

The top three alternatives to Aircall and CallHippo are JustCall, Genesys Cloud CX, and CloudTalk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1644 reviews) | Small-Business | Some reviewers cite a relatively low cost per user, but others note a high minimum seat requirement | Ease of use and setup |
| [CallHippo](https://www.g2.com/products/callhippo/reviews) | 4.4/5 (411 reviews) | Small-Business | Consistently described as cost-effective and affordable for small businesses | Call quality and customer support |
| [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2394 reviews) | Small-Business | — | — |
| [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | — |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851 reviews) | Small-Business | — | — |

### Which Contact Center features should I prioritize when comparing Aircall and CallHippo?

Buyers comparing Aircall and CallHippo should prioritize Call Recording, Integrations, Agent Scheduling, and Inbound Screen Pop.

- **Call Recording:** CallHippo has 13 all-time mentions for call recording; Aircall is frequently praised for call recording and replay features in recent reviews.
- **Integrations:** Aircall is cited for integrations with Slack (18 all-time mentions) and Shopify (8 all-time mentions); CallHippo is mentioned for Zoho CRM integration in recent reviews.
- **Agent Scheduling and Assignment:** CallHippo offers this feature, while Aircall does not.
- **Inbound Screen Pop:** Aircall offers this feature, while CallHippo does not.

### What are the pros and cons of Aircall vs CallHippo?

Aircall's headline strength is ease of use and setup, while CallHippo's is call quality and customer support.

- **Aircall strengths:** Reviewers consistently highlight Aircall's user-friendly interface, easy setup, and efficient call recording and replay features.
- **Aircall trade-offs:** Some reviewers mention slow support response times and delays in changing numbers or accessing call recordings.
- **CallHippo strengths:** CallHippo is praised for ease of use (31 all-time mentions), call quality (20), easy setup (17), reliability (16), customer support (14), and call recording (13).
- **CallHippo trade-offs:** Reviewers note high cost (9 all-time mentions), occasional poor call quality (8), and some customer service frustrations (6).

### Is Aircall or CallHippo better for small businesses?

Both Aircall and CallHippo are primarily used by small businesses, but CallHippo is more frequently cited as cost-effective and easy to implement for small teams.

- **Aircall:** Largest segment is Small-Business; reviewers appreciate its ease of use and setup but mention the minimum seat requirement as a barrier for very small teams.
- **CallHippo:** Largest segment is Small-Business; reviewers consistently describe it as affordable, easy to set up, and well-suited for startups and small agencies.

### Which Contact Center platform has better integrations?

Aircall is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Aircall:** Slack integration (18 all-time mentions), Shopify integration (8 all-time mentions), and frequent mentions of CRM integrations in recent reviews.
- **CallHippo:** Zoho CRM integration is mentioned in recent reviews, but with fewer all-time mentions than Aircall's top integrations.

### How do Aircall and CallHippo compare on customer support?

CallHippo scores higher on Quality of Support, with a 0.3-point advantage over Aircall (8.9 vs 8.6).

- **Aircall:** Reviewers describe support as generally helpful but occasionally slow, especially for number changes and resolving technical issues.
- **CallHippo:** Reviewers frequently praise CallHippo's customer support, citing prompt responses, helpful onboarding, and active backend support.

### Which is easier to implement, Aircall or CallHippo?

Aircall and CallHippo are rated equally on Ease of Setup, both scoring 8.9, indicating parity in implementation experience.

- **Aircall:** Reviewers consistently describe setup as quick and straightforward, often highlighting the intuitive onboarding process and minimal learning curve.
- **CallHippo:** Reviewers also report easy and fast setup, with several noting the plug-and-play experience and simple onboarding for new users.

### Which product has better Call Recording?

Both Aircall and CallHippo are highly rated for Call Recording, with CallHippo having 13 all-time mentions and Aircall frequently praised for this feature in recent reviews.

- **Aircall:** Reviewers highlight call recording and replay as a core benefit, with frequent positive mentions in recent feedback.
- **CallHippo:** Call Recording is cited in 13 all-time reviews, and reviewers describe it as a key feature for quality assurance and training.