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Compare Aircall and CallHippo 
Featured Products
At a Glance
Market Segments
Small-Business (54.7% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$0.00
Aircall
Star Rating
(1,497)4.4 out of 5
Market Segments
Small-Business (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansCallHippo
Star Rating
(376)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CallHippo. Users appreciate its user-friendly interface, which makes navigating the platform a breeze, allowing for quick calls and easy access to colleagues.
- According to verified reviews, Aircall's implementation process is praised for its speed and simplicity. Users highlight the intuitive onboarding wizard that helps them get started without hassle, contrasting with CallHippo, which, while easy to set up, does not have the same level of user engagement reported.
- Reviewers mention that Aircall's call quality is consistently reliable, with advanced features that enhance the user experience. Users have noted the fast and stable connection, making it a preferred choice for customer service operations, while CallHippo also offers reliable call quality but lacks the same level of advanced features.
- Users say that CallHippo provides excellent value for money, especially for small businesses, with a range of features that would typically come at a higher cost elsewhere. They appreciate the variety of numbers available for calling, which adds flexibility, although Aircall's feature set is generally seen as more robust.
- Reviewers highlight that while both platforms offer solid support, CallHippo edges out slightly in terms of customer service quality. Users have noted that CallHippo's support is responsive and helpful, which is crucial for businesses relying on these tools for daily operations.
- According to recent feedback, Aircall's advanced AI features are a standout, enhancing the overall experience for users. This includes capabilities that streamline workflows, whereas CallHippo, while functional, does not offer the same level of innovation in this area.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
CallHippo
Basic
$0.00
Unlimited Users (Pay only for numbers)
- Click To Dial
- Al Global Connect
- Teams
Free Trial
Aircall
Free Trial is available
CallHippo
Free Trial is available
Ratings
Meets Requirements
8.8
1,214
8.8
290
Ease of Use
9.2
1,227
8.9
292
Ease of Setup
8.9
701
8.9
177
Ease of Admin
8.7
448
8.8
141
Quality of Support
8.6
1,124
9.0
295
Has the product been a good partner in doing business?
8.2
436
8.7
143
Product Direction (% positive)
8.8
1,176
8.2
260
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
587
|
Verified
9.0
80
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.1
368
8.2
67
|
Verified
7.9
440
|
Verified
Feature Not Available
Generative AI
7.8
236
8.1
27
Functions
8.8
566
|
Verified
8.9
52
|
Verified
8.7
549
|
Verified
8.7
53
|
Verified
8.8
536
|
Verified
8.8
52
|
Verified
Feature Not Available
Feature Not Available
8.7
473
|
Verified
8.5
53
|
Verified
8.9
494
|
Verified
8.8
51
|
Verified
8.8
516
|
Verified
Feature Not Available
8.8
473
|
Verified
8.8
51
|
Verified
Agentic AI - Contact Center
8.2
94
8.3
9
8.7
99
8.7
10
8.4
94
8.5
10
8.2
93
8.5
10
Administrative
8.8
561
|
Verified
8.9
46
8.9
564
|
Verified
9.0
59
|
Verified
8.8
586
|
Verified
9.3
66
|
Verified
9.1
511
|
Verified
9.1
58
|
Verified
Feature Not Available
8.8
47
Platform
8.3
189
8.3
36
8.7
212
8.6
40
8.8
209
8.4
35
9.0
216
8.7
38
9.0
221
8.8
40
8.8
206
8.5
35
8.9
205
8.8
36
Generative AI
7.5
115
8.7
15
Workforce Management
9.0
209
9.1
40
8.9
206
9.1
43
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
20
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
Administrative
9.1
222
9.2
44
8.9
220
9.2
42
Platform Basics - VoIP Providers
8.9
19
Not enough data
8.9
19
Not enough data
8.6
18
Not enough data
8.6
18
Not enough data
8.2
17
Not enough data
8.0
17
Not enough data
Basic Communication
8.9
350
|
Verified
8.8
116
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
8.2
87
Feature Not Available
Feature Not Available
8.2
227
|
Verified
8.2
77
|
Verified
8.7
256
8.4
80
|
Verified
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.4
256
8.4
75
8.3
265
|
Verified
8.5
86
8.7
282
|
Verified
8.8
81
Advanced Features
8.1
268
8.3
76
|
Verified
Feature Not Available
8.2
78
|
Verified
8.8
303
|
Verified
8.8
104
|
Verified
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
Not enough data
7.8
47
Not enough data
Calling
9.3
450
Not enough data
8.7
403
Not enough data
9.2
444
Not enough data
9.2
452
Not enough data
8.4
48
Not enough data
Contacts
8.9
437
Not enough data
8.7
417
Not enough data
Feature Not Available
Not enough data
Insights
8.6
434
Not enough data
8.7
420
Not enough data
Feature Not Available
Not enough data
7.7
365
Not enough data
Feature Not Available
Not enough data
7.7
48
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and CallHippo are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
Aircall is categorized as Outbound Call Tracking, AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
CallHippo has no unique categories
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.4%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.2%
Information Technology and Services
16.6%
Marketing and Advertising
7.6%
Computer Software
7.6%
Education Management
6.3%
Financial Services
3.0%
Other
59.0%
Alternatives
Discussions
What is Aircall used for?
3 Comments
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
How do I use Aircall?
2 Comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
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