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Compare Aircall and CallHippo 
Featured Products
At a Glance
Market Segments
Small-Business (54.3% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$1.00 Per Month
Aircall
Star Rating
(1,529)4.4 out of 5
Market Segments
Small-Business (54.3% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansCallHippo
Star Rating
(385)4.5 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in user experience, highlighting its intuitive interface and seamless integration with ticketing and CRM systems, which helps streamline daily operations. Users appreciate the real-time call monitoring and easy call routing features that enhance team collaboration.
- Users say that CallHippo is particularly effective for international calling, with many praising its unique calling features and the ability to share a single account among team members. This flexibility is noted as a significant advantage for teams needing to connect with field engineers quickly.
- According to verified reviews, Aircall's overall satisfaction ratings are notably higher, reflecting its strong performance in areas like call quality and ease of use. Users find it easy to set up and appreciate the minimal configuration required to get started.
- Reviewers mention that while CallHippo is user-friendly and easy to set up, it sometimes lacks the advanced features that Aircall offers, such as real-time analytics and comprehensive call tracking, which can be crucial for managing sales and support calls effectively.
- G2 reviewers highlight that Aircall provides a more robust support experience, with users noting the quality of assistance received. Although CallHippo also offers good support, Aircall's higher ratings in this area suggest a more reliable partnership for businesses.
- Users report that both platforms have their strengths in call management features, but Aircall stands out with its advanced call routing and queue management capabilities, which are essential for larger teams handling high call volumes. CallHippo, while effective, may not match this level of sophistication.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
CallHippo
Basic
$1.00
Per Month
- 1 Free Phone Number
- Free WhatsApp Business API
- Voicemail
Free Trial
Aircall
Free Trial is available
CallHippo
Free Trial is available
Ratings
Meets Requirements
8.8
1,236
8.8
298
Ease of Use
9.2
1,250
8.9
300
Ease of Setup
9.0
725
9.0
185
Ease of Admin
8.7
450
8.8
144
Quality of Support
8.6
1,146
9.0
302
Has the product been a good partner in doing business?
8.2
438
8.7
146
Product Direction (% positive)
8.9
1,199
8.2
268
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
606
|
Verified
9.0
86
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.1
370
8.2
68
|
Verified
7.9
441
|
Verified
Feature Not Available
Generative AI
7.8
237
8.1
27
Functions
8.8
569
|
Verified
9.0
53
|
Verified
8.7
553
|
Verified
8.8
54
|
Verified
8.8
537
|
Verified
8.8
52
|
Verified
Feature Not Available
Feature Not Available
8.7
474
|
Verified
8.5
54
|
Verified
8.9
495
|
Verified
8.8
52
|
Verified
8.8
517
|
Verified
Feature Not Available
8.8
478
|
Verified
8.8
51
|
Verified
Agentic AI - Contact Center
8.1
95
8.3
9
8.8
107
8.6
11
8.4
95
8.5
10
8.2
94
8.5
10
Administrative
8.8
568
|
Verified
8.9
46
8.9
566
|
Verified
9.0
59
|
Verified
8.8
593
|
Verified
9.2
69
|
Verified
9.1
514
|
Verified
9.1
61
|
Verified
Feature Not Available
8.8
47
Platform
8.3
189
8.3
36
8.7
212
8.6
41
8.8
209
8.4
35
9.0
216
8.7
38
9.0
221
8.8
41
8.8
206
8.5
35
8.9
205
8.8
36
Generative AI
7.5
116
8.7
15
Workforce Management
9.0
210
9.1
40
8.9
206
9.1
43
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
222
9.2
45
9.0
220
9.2
42
Platform Basics - VoIP Providers
8.5
20
Not enough data
9.0
21
Not enough data
8.5
20
Not enough data
8.3
19
Not enough data
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
354
|
Verified
8.8
118
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
8.2
88
Feature Not Available
Feature Not Available
8.2
228
|
Verified
8.2
77
|
Verified
8.7
257
8.4
80
|
Verified
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.3
257
8.4
75
8.3
266
|
Verified
8.5
86
8.7
283
|
Verified
8.8
81
Advanced Features
8.1
270
8.3
76
|
Verified
Feature Not Available
8.2
78
|
Verified
8.9
305
|
Verified
8.8
106
|
Verified
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
Not enough data
7.8
47
Not enough data
Calling
9.3
452
Not enough data
8.7
404
Not enough data
9.2
444
Not enough data
9.2
452
Not enough data
8.4
49
Not enough data
Contacts
8.9
437
Not enough data
8.7
417
Not enough data
Feature Not Available
Not enough data
Insights
8.6
434
Not enough data
8.6
421
Not enough data
Feature Not Available
Not enough data
7.7
365
Not enough data
Feature Not Available
Not enough data
7.7
50
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and CallHippo are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
Aircall is categorized as Outbound Call Tracking, AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
CallHippo has no unique categories
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.2%
Financial Services
6.0%
Telecommunications
3.3%
Other
67.3%
Information Technology and Services
16.8%
Computer Software
8.0%
Marketing and Advertising
7.4%
Education Management
6.1%
Financial Services
2.9%
Other
58.8%
Alternatives
Discussions
What is Aircall used for?
3 Comments
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
How do I use Aircall?
2 Comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
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