Compare Aircall and CallHippo 
Featured Products
At a Glance
Market Segments
Small-Business (54.6% of reviews)
Small-Business (74.5% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$1.00 Per Month
Aircall
Star Rating
(1,565)4.4 out of 5
Market Segments
Small-Business (54.6% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansCallHippo
Star Rating
(394)4.5 out of 5
Market Segments
Small-Business (74.5% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in user experience, with many praising its intuitive interface and seamless CRM integrations, particularly with HubSpot and Salesforce. Users appreciate the ability to easily navigate the platform and quickly make calls with just a button press.
- Users say that CallHippo offers a reliable and smooth experience, with a user-friendly interface that resembles a traditional phone dialer. This familiarity makes it easy for users to enter numbers and initiate calls without hassle, which is particularly beneficial for sales teams.
- According to verified reviews, Aircall stands out for its quick setup process, with users highlighting how rapidly they could get started. This is complemented by features like call transcripts and SMS capabilities, which enhance communication efficiency.
- Reviewers mention that while CallHippo is easy to set up, it sometimes lacks the advanced features that Aircall provides, such as detailed call analytics and robust reporting tools. Users have noted that these features are crucial for tracking performance and improving sales strategies.
- G2 reviewers highlight that Aircall's support quality is commendable, with many users noting the helpfulness of the support team. In contrast, while CallHippo's support is rated positively, some users feel it could be more responsive during critical issues.
- Users report that both platforms are effective for small businesses, but Aircall has a broader range of features that cater to growing teams. Features like call routing and queue management are particularly noted by Aircall users as essential for scaling operations.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
CallHippo
Basic
$1.00
Per Month
- 1 Free Phone Number
- Free WhatsApp Business API
- Voicemail
Free Trial
Aircall
Free Trial is available
CallHippo
Free Trial is available
Ratings
Meets Requirements
8.8
1,252
8.9
307
Ease of Use
9.2
1,268
8.9
309
Ease of Setup
8.9
743
9.0
193
Ease of Admin
8.7
452
8.8
146
Quality of Support
8.6
1,160
8.9
311
Has the product been a good partner in doing business?
8.2
440
8.7
148
Product Direction (% positive)
8.9
1,210
8.3
276
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
620
|
Verified
9.0
92
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.1
372
8.3
71
|
Verified
7.9
443
|
Verified
Feature Not Available
Generative AI
7.8
237
8.2
28
Functions
8.8
570
|
Verified
9.0
54
|
Verified
8.7
554
|
Verified
8.8
54
|
Verified
8.8
538
|
Verified
8.8
52
|
Verified
Feature Not Available
Feature Not Available
8.8
476
|
Verified
8.5
55
|
Verified
8.9
496
|
Verified
8.9
52
|
Verified
8.8
518
|
Verified
Feature Not Available
8.8
479
|
Verified
8.8
51
|
Verified
Agentic AI - Contact Center
8.1
95
8.3
10
8.7
111
8.7
13
8.4
96
8.5
11
8.2
94
8.5
11
Administrative
8.8
571
|
Verified
8.9
46
8.9
566
|
Verified
8.9
60
|
Verified
8.8
595
|
Verified
9.2
70
|
Verified
9.1
518
|
Verified
9.1
61
|
Verified
Feature Not Available
8.9
47
Platform
8.3
189
8.4
36
8.7
213
8.7
41
8.8
209
8.5
35
9.0
216
8.8
38
9.0
221
8.8
42
8.8
206
8.6
35
8.9
205
8.8
36
Generative AI
7.5
116
8.7
15
Workforce Management
9.0
209
9.2
40
8.9
206
9.2
44
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
222
9.3
46
9.0
220
9.3
43
Platform Basics - VoIP Providers
8.5
20
Not enough data
8.8
22
9.0
5
8.5
20
Not enough data
8.4
20
7.7
5
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
359
|
Verified
8.8
123
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
8.2
92
Feature Not Available
Feature Not Available
8.2
230
|
Verified
8.1
81
|
Verified
8.7
258
8.4
83
|
Verified
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.3
258
8.4
77
8.3
267
|
Verified
8.5
90
8.7
283
|
Verified
8.8
82
Advanced Features
8.1
271
8.3
77
|
Verified
Feature Not Available
8.2
79
|
Verified
8.8
307
|
Verified
8.8
109
|
Verified
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
Not enough data
7.8
47
Not enough data
Calling
9.3
453
Not enough data
8.7
404
Not enough data
9.2
445
Not enough data
9.2
454
Not enough data
8.5
50
Not enough data
Contacts
8.9
437
Not enough data
8.7
418
Not enough data
Feature Not Available
Not enough data
Insights
8.6
435
Not enough data
8.6
421
Not enough data
Feature Not Available
Not enough data
7.7
365
Not enough data
Feature Not Available
Not enough data
7.7
51
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and CallHippo are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
Aircall is categorized as Outbound Call Tracking, AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
CallHippo has no unique categories
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.4%
Information Technology and Services
7.8%
Consumer Services
6.3%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.3%
Information Technology and Services
17.1%
Marketing and Advertising
7.8%
Computer Software
7.5%
Education Management
6.0%
Consumer Services
3.1%
Other
58.4%
Discussions
What is Aircall used for?
3 Comments
JZ
It is used to connect with our potential customers. Read more
How do I use Aircall?
2 Comments
FI
With a simple click you can easily manage incoming calls and also do outbound calling.Read more
What is an Aircall?
2 Comments
VR
Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more.Read more
CallHippo has no more discussions with answers
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