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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (95.8% of reviews)
Entry-Level Pricing
$0 per month
$97.00 Per Month
Agile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansHighLevel
Star Rating
(561)4.6 out of 5
Market Segments
Small-Business (95.8% of reviews)
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Agile CRM excels in its Email Marketing capabilities, particularly with features like Manage Email Lists and Automated Email Responses, which received high ratings of 9.8 and 9.7 respectively. In contrast, HighLevel's email marketing features, while strong, do not match this level of user satisfaction, with ratings around 8.8 for Building and Personalizing Emails.
- Reviewers mention that HighLevel shines in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 9.0, which is significantly higher than Agile CRM's score of 7.3. This indicates that users find HighLevel more effective for managing sales opportunities.
- G2 users highlight that Agile CRM offers a more user-friendly experience with an Ease of Use rating of 8.1, compared to HighLevel's 7.7. Reviewers appreciate Agile CRM's intuitive interface, making it easier for small businesses to adopt and utilize the software effectively.
- Users on G2 report that HighLevel provides superior Marketing Automation features, particularly in Campaign Management and Lead Management, both scoring 8.9. Agile CRM, while functional, falls short in this area with lower scores, indicating that HighLevel may be better suited for businesses focused on advanced marketing strategies.
- Reviewers mention that Agile CRM's Customer Support is rated lower than HighLevel's, with Agile CRM scoring 6.8 in Case Management compared to HighLevel's 7.9. Users express a preference for HighLevel's more responsive and helpful support team, which can be crucial for businesses needing timely assistance.
- Users say that HighLevel's Integration capabilities are robust, particularly with its CRM Integration scoring 9.4, which allows seamless connectivity with other tools. Agile CRM, while it offers integrations, does not match this level of performance, making HighLevel a better choice for businesses that rely on multiple software solutions.
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
HighLevel
Starter
$97.00
Per Month
All the tools you need to grow your businesses online with unlimited Users, unlimited Contacts, and a suite of AI tools!
- CRM
- Email & SMS Marketing
- Funnel & Website Builders
Free Trial
Agile CRM
Free Trial is available
HighLevel
Free Trial is available
Ratings
Meets Requirements
8.1
314
8.8
178
Ease of Use
8.1
313
7.8
514
Ease of Setup
7.8
167
7.4
305
Ease of Admin
8.1
162
8.2
128
Quality of Support
7.9
307
8.2
173
Has the product been a good partner in doing business?
8.0
161
8.7
124
Product Direction (% positive)
7.6
310
8.9
174
Features by Category
Sales Force Automation
7.8
32
|
Verified
8.7
105
7.5
28
Feature Not Available
7.4
31
|
Verified
9.0
108
7.6
33
|
Verified
8.3
104
7.1
29
|
Verified
7.5
83
7.1
28
|
Verified
8.8
94
7.4
29
|
Verified
8.3
82
7.0
27
|
Verified
7.9
80
7.5
29
|
Verified
8.1
85
Marketing Automation
7.0
32
|
Verified
8.9
102
7.7
30
|
Verified
9.0
100
7.1
33
|
Verified
9.0
104
6.6
31
|
Verified
8.3
94
Customer Support
6.9
31
|
Verified
8.0
89
6.5
32
|
Verified
Feature Not Available
6.5
32
|
Verified
Feature Not Available
6.2
31
|
Verified
8.2
93
6.9
30
|
Verified
8.2
89
Reporting & Analytics
7.1
29
|
Verified
8.3
94
7.0
32
|
Verified
8.3
100
6.8
28
|
Verified
Feature Not Available
Mobile & Social
7.8
25
|
Verified
8.0
87
8.4
24
|
Verified
8.3
99
7.8
24
|
Verified
7.7
88
Platform
7.4
11
|
Verified
8.5
102
7.5
10
|
Verified
8.9
101
7.5
12
|
Verified
8.6
95
8.1
7
|
Verified
8.0
84
8.1
9
|
Verified
Feature Not Available
7.8
10
|
Verified
8.2
79
6.9
12
|
Verified
8.5
97
8.1
8
|
Verified
7.8
81
Integration
8.0
11
|
Verified
8.5
85
7.3
11
|
Verified
8.2
90
7.8
10
|
Verified
8.1
78
Generative AI
Not enough data
8.3
59
Agentic AI - CRM
Not enough data
7.7
21
Not enough data
8.5
21
Not enough data
8.8
21
Not enough data
8.3
20
Not enough data
8.5
21
Not enough data
8.4
21
Not enough data
8.3
20
Email Marketing
7.4
21
|
Verified
8.9
89
7.1
21
|
Verified
8.6
85
6.7
21
|
Verified
8.4
82
7.5
21
|
Verified
8.7
87
Online Marketing
7.5
20
|
Verified
8.8
89
8.0
19
|
Verified
8.7
78
7.8
17
|
Verified
8.5
77
7.5
18
|
Verified
8.2
85
7.7
17
|
Verified
Feature Not Available
Lead Management
7.9
21
|
Verified
8.8
76
7.5
20
|
Verified
8.5
68
7.2
19
|
Verified
8.7
75
7.8
20
|
Verified
8.3
73
7.1
21
|
Verified
8.7
81
7.4
20
|
Verified
8.1
73
8.1
20
|
Verified
8.8
76
7.9
20
|
Verified
9.0
80
Campaign Management
7.9
21
|
Verified
Feature Not Available
8.2
19
|
Verified
8.4
75
8.3
19
|
Verified
8.7
86
8.5
18
Feature Not Available
Social
8.0
17
|
Verified
Feature Not Available
8.4
17
|
Verified
Feature Not Available
8.8
17
|
Verified
8.5
75
8.4
17
|
Verified
Feature Not Available
8.0
17
|
Verified
8.5
77
Reporting & Analytics
8.6
20
|
Verified
8.7
85
8.9
19
|
Verified
8.5
78
7.7
18
|
Verified
8.4
77
8.7
19
|
Verified
8.3
75
8.0
18
|
Verified
Feature Not Available
Platform
8.0
5
|
Verified
8.5
81
8.3
5
|
Verified
8.8
82
8.0
5
|
Verified
8.7
82
7.7
5
|
Verified
8.0
63
7.3
5
|
Verified
Feature Not Available
8.3
5
|
Verified
8.4
73
7.7
5
|
Verified
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
8.1
12
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
7.9
11
Integration
7.7
5
|
Verified
8.4
74
8.3
5
|
Verified
8.2
76
8.0
5
|
Verified
8.4
72
Ticket and Case Management
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
Platform
6.3
5
Not enough data
7.8
6
|
Verified
8.3
9
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
Messenger
Not enough data
9.2
6
Not enough data
7.7
5
Not enough data
8.6
6
Not enough data
8.3
5
Channels
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
7.5
6
Not enough data
6.7
5
Customers
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.9
6
Agentic AI - Conversational Marketing
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
9.1
58
Not enough data
9.4
59
Not enough data
9.1
56
Not enough data
9.1
59
Not enough data
Feature Not Available
Not enough data
8.6
52
Not enough data
8.8
56
Not enough data
8.7
57
SMS Platform
Not enough data
8.8
56
Not enough data
9.2
61
Not enough data
9.1
61
Not enough data
7.0
46
Not enough data
8.1
46
Not enough data
8.6
54
Agentic AI - SMS Marketing
Not enough data
7.1
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.7
8
Not enough data
7.4
7
Not enough data
8.1
7
Channels
Not enough data
8.2
10
Not enough data
7.4
9
Not enough data
7.4
9
Design
Not enough data
8.3
9
Not enough data
7.5
10
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Generative AI
Not enough data
8.2
10
Not enough data
8.1
9
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
7.1
7
Automation - AI Agents
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
8.3
7
Not enough data
9.0
7
Platform
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
7
Autonomy - AI Agents
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Generative AI
Not enough data
8.3
7
Not enough data
8.3
7
Responses
Not enough data
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Platform
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Generative AI
Not enough data
8.6
7
Not enough data
8.3
6
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Conversational Platform
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Support Automation
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Generative AI
Not enough data
9.7
6
Not enough data
9.7
6
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Communication
9.0
8
|
Verified
9.4
6
9.0
8
|
Verified
8.0
5
8.5
8
|
Verified
9.7
5
8.1
7
|
Verified
9.7
5
8.6
6
7.0
5
Internal Use
7.8
6
|
Verified
8.3
9
8.5
8
|
Verified
6.7
5
9.2
8
7.3
5
8.3
8
|
Verified
9.0
5
9.0
8
|
Verified
7.3
5
8.3
7
|
Verified
9.4
6
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.2
18
Not enough data
6.8
18
Not enough data
7.5
17
Not enough data
Customizations
6.8
17
Not enough data
7.4
17
Not enough data
7.8
17
Not enough data
7.1
16
Not enough data
6.9
17
Not enough data
Generative AI
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
37
Not enough data
7.7
36
Not enough data
8.6
42
Media Monitoring
Not enough data
Feature Not Available
Not enough data
8.5
45
Not enough data
Feature Not Available
In-House Management
Not enough data
8.2
38
Not enough data
8.5
39
Generative AI
Not enough data
9.1
30
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Growth
Not enough data
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Content
Not enough data
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Support
Not enough data
8.4
45
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agile CRM and HighLevel are categorized as Marketing Automation, Live Chat, and CRM
Unique Categories
Agile CRM is categorized as Landing Page Builders, Pop-Up Builder, Email Tracking, Help Desk, and Online Form Builder
Reviews
Reviewers' Company Size
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HighLevel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Marketing and Advertising
44.3%
Consulting
9.4%
Real Estate
5.2%
Professional Training & Coaching
4.4%
Health, Wellness and Fitness
4.4%
Other
32.3%
Alternatives
Discussions
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
What is high level app?
2 Comments
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
ST
Hey there!
Thank you for the question.
I am Head of Product Management at highLevel.
We would love to hear about more options that you want on...Read more
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