Compare Agentforce Sales (formerly Salesforce Sales Cloud) and C2CRM 
Featured Products
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Mid-Market (60.6% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$37.00
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,490)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansC2CRM
Star Rating
(67)4.6 out of 5
Market Segments
Mid-Market (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to C2CRM. Users appreciate its robust customization options, allowing them to tailor the platform to their specific sales processes, which enhances their ability to manage customer records and generate reliable revenue forecasts.
- Users say that C2CRM offers an intuitive and user-friendly interface, making it easy to keep everything organized in one place. The lead tracking and follow-up reminders are particularly praised for saving time and helping users stay consistent, which is essential for closing deals effectively.
- Reviewers mention that Salesforce Sales Cloud provides a comprehensive suite of features, including advanced analytics that help users extract valuable insights. This capability is highlighted as a key advantage for businesses looking to leverage data for better decision-making.
- According to verified reviews, C2CRM shines in its quality of support, with users noting the platform's reliability and efficiency in providing accurate information. This level of support is crucial for businesses that require dependable tools to manage their operations smoothly.
- G2 reviewers report that while Salesforce Sales Cloud has a more extensive feature set, some users find it challenging to navigate due to its complexity. In contrast, C2CRM's simpler design allows for easier data management, making it a favorable choice for teams that prioritize ease of use over extensive functionality.
- Users say that Salesforce Sales Cloud's implementation process is generally quick, but some have noted that it can be overwhelming for new users. On the other hand, C2CRM's setup is often described as straightforward, which can be a significant advantage for smaller teams or those with limited technical resources.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
C2CRM
Free Trial is available
Ratings
Meets Requirements
8.8
13,936
9.3
52
Ease of Use
8.2
17,925
9.1
53
Ease of Setup
7.8
8,877
8.9
29
Ease of Admin
7.9
4,476
8.9
25
Quality of Support
8.1
12,158
9.5
52
Has the product been a good partner in doing business?
8.4
4,439
9.9
26
Product Direction (% positive)
8.3
13,609
9.8
50
Features by Category
Sales Force Automation
8.8
9533
|
Verified
9.2
42
|
Verified
8.3
6401
|
Verified
8.5
24
|
Verified
8.7
9259
|
Verified
8.5
38
|
Verified
8.3
9492
|
Verified
8.9
41
|
Verified
8.0
7324
|
Verified
7.9
30
|
Verified
8.2
7617
|
Verified
8.4
30
|
Verified
8.0
6763
|
Verified
8.1
29
|
Verified
8.1
6663
|
Verified
8.7
30
|
Verified
8.3
7414
|
Verified
8.5
31
|
Verified
Marketing Automation
8.0
6676
|
Verified
9.1
37
|
Verified
8.1
6994
|
Verified
8.8
34
|
Verified
8.5
8063
|
Verified
9.1
33
|
Verified
7.9
5429
8.5
28
|
Verified
Customer Support
8.3
6830
|
Verified
8.6
31
|
Verified
8.1
6389
|
Verified
9.2
32
|
Verified
8.2
6789
|
Verified
8.4
35
|
Verified
8.0
5499
|
Verified
7.9
26
|
Verified
8.2
5993
|
Verified
8.1
32
|
Verified
Reporting & Analytics
8.5
8987
|
Verified
8.5
40
|
Verified
8.5
9159
|
Verified
9.3
41
|
Verified
8.2
7456
|
Verified
8.7
30
|
Verified
Mobile & Social
7.9
5622
|
Verified
8.6
22
|
Verified
7.8
5249
|
Verified
Feature Not Available
7.7
6104
|
Verified
8.8
29
|
Verified
Platform
8.5
3610
|
Verified
9.7
24
|
Verified
8.5
3613
|
Verified
9.2
22
|
Verified
8.6
3626
|
Verified
8.8
23
|
Verified
8.4
2897
|
Verified
9.4
12
|
Verified
8.5
3173
|
Verified
9.3
14
|
Verified
8.1
3190
|
Verified
8.7
18
|
Verified
8.7
3610
|
Verified
8.6
23
|
Verified
8.1
3027
9.4
16
|
Verified
Integration
8.5
2602
|
Verified
9.4
22
|
Verified
8.5
3068
|
Verified
9.6
17
8.5
2895
|
Verified
Not enough data
Generative AI
7.6
887
Not enough data
Agentic AI - CRM
7.8
248
Not enough data
7.9
246
Not enough data
8.2
247
Not enough data
8.0
240
Not enough data
8.0
238
Not enough data
8.0
241
Not enough data
8.1
243
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Not enough data
Organization
9.0
353
Not enough data
8.8
344
Not enough data
8.8
339
Not enough data
Performance Analysis
8.4
285
Not enough data
8.8
307
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
301
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
522
Not enough data
8.5
515
Not enough data
8.1
469
Not enough data
8.1
464
Not enough data
8.8
526
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Not enough data
Generative AI
7.4
270
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Not enough data
Route Planning
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Not enough data
Sales Performance Management
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Not enough data
Presentation and Forms
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.1
155
Not enough data
8.5
156
Not enough data
8.1
155
Not enough data
8.1
154
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
150
Not enough data
8.2
153
Not enough data
8.3
153
Not enough data
Automatic Rules & Configurations
8.4
154
Not enough data
8.3
154
Not enough data
8.0
155
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
174
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
171
Not enough data
Quota & Capacity Management - Sales Planning
8.4
168
Not enough data
8.4
175
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
55
Not enough data
8.2
54
Not enough data
7.9
56
Not enough data
8.0
56
Not enough data
Attribution
8.9
452
Not enough data
8.9
456
Not enough data
8.6
435
Not enough data
Discovery
8.9
460
Not enough data
8.6
453
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
442
Not enough data
Platform
8.6
432
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
536
Not enough data
Administrative
8.7
565
Not enough data
8.5
528
Not enough data
8.4
509
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
567
Not enough data
8.4
576
Not enough data
8.3
590
Not enough data
Customizations
8.7
621
Not enough data
8.5
591
Not enough data
8.6
624
Not enough data
8.4
569
Not enough data
8.4
596
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
967
Not enough data
8.7
998
Not enough data
8.3
901
Not enough data
8.7
1030
Not enough data
8.6
961
Not enough data
Predictive Analytics
8.4
946
Not enough data
8.6
960
Not enough data
8.1
855
Not enough data
8.3
895
Not enough data
Sales Management
8.7
984
Not enough data
8.1
858
Not enough data
8.6
981
Not enough data
8.8
1051
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.8
44
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
346
Not enough data
8.4
344
Not enough data
8.4
225
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and C2CRM are categorized as CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
C2CRM is categorized as Help Desk and Online Form Builder
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Telecommunications
9.4%
Hospital & Health Care
7.8%
Mechanical or Industrial Engineering
4.7%
Information Technology and Services
4.7%
Consumer Goods
4.7%
Other
68.8%
Alternatives
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
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