C2CRM Reviews & Product Details

C2 achieves our key objective – Easy to use, with robust features for long-term growth. Review collected by and hosted on G2.com.

That I did not find them earlier in our CRM search process. Review collected by and hosted on G2.com.

C2CRM is a comprehensive solution tool that offers a platform of the latest technology for the management of graphics and a web browser easy to use, which can also operate and integrate sales, marketing and other services offered to customers only in this interface that is highly intuitive for the management of these functions giving great benefits to users allowing a very good expansion in the market and an attractive customer acquisition Review collected by and hosted on G2.com.

C2CRM contains a very solid and striking platform has a disadvantage that certainly slows down a bit the acquisition of the service which is the cost of recruitment that is a bit high compared to other tools, but nevertheless is a very well paid value because C2CRM is fully adapted to the needs you may have within your company Review collected by and hosted on G2.com.

C2CRM provides its users with a comprehensive platform where users can manage sales, marketing and customer service processes from a single collaborative operation and quickly, it is also a software with extensive administrative knowledge, is very technological and offers a whole graphic experience in its interface that consists of a web browser this makes it very appealing to users because of its ease of getting functions and technical support, the mobile applications offered are also really good and all its functions are equally effective as those of the web domain Review collected by and hosted on G2.com.

The negative points of this software are the calendar and reminder system is confusing and does not have a good design, you need more references for the valuation of prospects because the ones you have are very basic, it has very few integrations with social networks and this point is critical for a marketing management software, it is not very useful for quotes and its technical support takes a long time to solve the problems Review collected by and hosted on G2.com.

The product feels stable and "fully baked" compared to some other CRM/Customer Support applications. Clear C2 seems to find a niche where C2CRM can be configured for your business rules, so real business conformance OR you can go out of the box, best practices. They were great to work with as they guided us through the process of configuration and go-live support. C2CRM is a critical piece to my management of the IT needs for a global work force, especially during these times where everyone is disbursed. With C2CRM Dashboards and Workflow, all IT requests are in a single location, with workflow being the glue that allows us to keep them up-to-date on the current status while my team addressees their request. Data is easily exportable, which then allows me to perform analytics to identify trends to get in front of larger, more global issues which can be escalated to Executive Managment for visibility. Review collected by and hosted on G2.com.

To date, we have had no major issues with our configuration or the C2CRM Support Team. Review collected by and hosted on G2.com.

C2CRM is a tool that is completely for teams with sales activities where managers can provide quality service to customers by providing a better solution in the advertising issue making more attractive the panel which handles a simple leadership to implement and adapt to the business needs of our organization, mainly for large amounts of internal support documents ensuring remote sales in real time providing solutions and special attention that includes modules designed to solve problems in follow-up stages for electronic payments improving performance in work processes Review collected by and hosted on G2.com.

In spite of its qualities, this tool presents functions that need to be improved, such as the advertising design control panel, which does not have a connection between users connected by e-mail, thus leaving an ineffective alternative for customers to provide a better option in their purchases, in this way can cause a delay in the economic statements of the company in question technical documents required by customers is not critical to our business structure custom templates when tracking does not work in real time customer loyalty web-based our business model are always professional to download the products when choosing and retaining communication between the relations of quality sales activities Review collected by and hosted on G2.com.

Regarding the experience I have had in my company using C2CRM it has been of great help for my growth and development as a marketing and sales project manager, many are the facilities and capabilities that provides this software for users perhaps one of the most prominent undoubtedly is its platform that is highly technological and has some very graphics that have nothing to envy any other software market the next point in the I consider this software is a great option is to work marketing and sales using collaborative tools in which I can mention the integrated internal chat, social networking integration and advertising emails Review collected by and hosted on G2.com.

When we talk about C2CRM we understand that it is a complete software in terms of marketing and sales but nevertheless members of my team and I personally have managed to find some shortcomings such as customer service which although it is very good monitoring of after-sales activities is not very effective and needs to be improved as well as advanced ticketing functions, being a software that has very extensive modules we can conclude that the learning curve is steep so that their adaptation phase can be slow and a little complicated Review collected by and hosted on G2.com.

C2CRM is an extremely amazing software to customize business needs and it aids to provide novel strategies for business and guides a flexible price to tag a product. An atomization tool to check the email hub and messages to collaborate with company members. Whole files are highly dependable and available anytime to view the inside information. It is compatible with any other application in its function and unique in all ways for tracking business production. Review collected by and hosted on G2.com.

It’s difficult to notice the disadvantages as this is a multi-dimensional application that can store huge files only, it cannot function for a single file and have not easy access to the folder. There must a key in toolbar for immediate action. Its working is easy and can be installed quickly if the internet is available at a good speed. Review collected by and hosted on G2.com.

This company has been excellent at streamlining my customer service needs and helps increase productivity in my company. Review collected by and hosted on G2.com.

At this time I currently have zero complaints. Review collected by and hosted on G2.com.

The integration was extremely easy and required minimal effort. The support is second to none and our questions were answered within an hour and if not by the close of business every day! Review collected by and hosted on G2.com.

The most helpful is the ability to teach on the platform. The C2CRM is extremely user friendly making it easy to teach others, and get information in a very quick fashion. Review collected by and hosted on G2.com.

Very functional dashboard with solid view of sales funnel, contacts, and interaction timeline storage via each communication channel. A good data collection and retrieval process. Very simply model to get up and running, good clarity in 'what you're getting' and very fair pricing structure(s). Review collected by and hosted on G2.com.

There may be customization limitations, possibly around ability to change fields or certain workflows. Not to say change request cannot happen, but customization may be required as opposed to a range of value-add plug and play feature sets Review collected by and hosted on G2.com.

New account additions are simple and straight forward. Has been tailored to our specific needs. Still in early stages of mapping and working within account record fields. Review collected by and hosted on G2.com.

Somewhat difficult to find accounts if not spelled correctly. Also difficultly at times of finding past notes and adding new Contacts. It may be how I am submitting notes. Also lag time of notes being saved in account file. Review collected by and hosted on G2.com.

In the past decade, I've worked with pretty much every CRM - and C2 has clear (no pun intended) advantages over most of them. The interface is really nice looking and easy to navigate. The onboarding and training process was a breeze, and their team was very accommodating to our schedules and questions. Review collected by and hosted on G2.com.

The only problems I've run into so far were small things - For example, I'd like to be able to select delete multiple dashboards at once. It's a minor inconvenience. Review collected by and hosted on G2.com.

c2crm provides each user there own crm experience by allowing unlimited dashboards and widgets with exactly the data I need to do business. The tech support I receive is always 5 star for even the simple stuff.

I have used Salesforce, Zoho and HubSpot and this CRM UI is easy to master and does not require a "masters degree" in order to navigate. Less overall mouse drag rate witch means I move faster through my environment allowing me to complete tasks and retrieve essential information every time I log in. Review collected by and hosted on G2.com.

I wish the powers that be found C2 long ago. So much time and energy was spent working with the "brand names" who seemed like understanding how we do business was less important then how their CRM was supposed to show us how to reinvent the wheel!?!? Review collected by and hosted on G2.com.

C2CRM is intuitive and straightforward unlike many CRMs in this space. Review collected by and hosted on G2.com.

Past dislikes have been timely resolved via C2's roadmap and enhancements. Review collected by and hosted on G2.com.

C2CRM, has changed the way we do business, by Uniting all of our teams. From Marketing, Sales, and Customer Service. The implementation was way easier and faster than we had EVER EXPECTED. I am truly amazed at the capabilities that it has. I wished I could shout from the mountain top to let everyone know that C2CRM is SIMPLY THE BEST!! Review collected by and hosted on G2.com.

I have nothing bad to say, if I see something that I need or if something is not working, Clear C2's team handles it right then. Great customer service. Review collected by and hosted on G2.com.

All company and client information is easily accessible with note fields and reminders. Excellent training from Chris Owen who is always available to help and answer questions. Review collected by and hosted on G2.com.

During quick find words disappear if clicked on Review collected by and hosted on G2.com.

We love the latest changes to C2-Super Easy to Use. Dashboards make managing my day so simple with only having to go to one screen to access everything I need. Review collected by and hosted on G2.com.

The older versions weren't as customizable as the new release, but since we've updated I don't think I've had any issues. Review collected by and hosted on G2.com.

The C2 tool started out as a ticketing tool for our HR systems department years ago, but has been flexible enough to grow as we grow. C2 is now the tool we use for HR systems, Payroll, Accounts Payable, and our Talent Management team. C2 helps us manage requests from all across our organization, and never shies away from the challenges that we bring. The customer service, support, and creative partnership is also top notch! Review collected by and hosted on G2.com.

We are a VERY self sufficient organization, so having to rely on C2 service to execute some of our needs can slow us down, however as mentioned above, their service is always fast and friendly. Review collected by and hosted on G2.com.

Our company has over 30 users and this system is one in which we have the least number of problems. Typically if we have an issue with this tool, it is due to our network. Anytime we do need assistance from customer support, the issue is resolved quickly. C2 customer support is on top of everything we send in. If they can't resolve it right away, they will let us know when we can expect resolution. Review collected by and hosted on G2.com.

Sometimes our tickets will lock up because a user has sent in an image in the body of the email. Occasionally, we will have to have C2 support close these corrupt tickets. It would be nice if the system could support images that are in the body and not just an attachment. Review collected by and hosted on G2.com.

We use C2CRM as both a CRM tool and a quotation tool for our customer. While the software is very capable out of the box, we did a series of customization to make it better suited for our company. We use the tool thru 3 facilitys and as a way of working with our external partners is Asia. The C2 team was understanding of the changes that we needed to make and also suggest best practice based on their past experiences and in-depth knowledge of the tool. Review collected by and hosted on G2.com.

It would be nice to have the ability to customize reports without having to have them customer written. Other tools that I have used in the path, you can manage a report by first selecting the type of report and then by selecting the fields that you might need from different parts of the software. You can always ask for a custom report to be written, but it is hard to ask for customized reports for something that is a one off or infrequently used. Review collected by and hosted on G2.com.

Working with the C2CRM team, we were able to quickly create a custom license tracking and secure software distribution system. We use the Form Letter, Communication & Workflow features included with C2 to automate responses to registration and support requests. In the 4 years since implementing C2CRM, the times we have had to call for support/training, they were very responsive, pleasant to work with and resolved items quickly. Review collected by and hosted on G2.com.

Not sure that there is anything that we dislike. It just works like we need it to. Review collected by and hosted on G2.com.

It is more helpful when it comes to organizing the client's file. In fact, this will help you be systematic and exercise proper time management Review collected by and hosted on G2.com.

Always make sure that there will be a 24/7 support that can contact anytime. This will be easier for the users to have knowledge when it comes to navigation Review collected by and hosted on G2.com.

The flexibility and communication from the staff at c2. Whenever there is an issue or a business need I feel confident that C2 has a solution. Review collected by and hosted on G2.com.

Years ago I was promised a Texas Rangers hat, I never received it. But it is ok, it has only been 10 years. Review collected by and hosted on G2.com.

Working with C2 to come up with creative solutions to creative needs. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind. Big fan for many years. Review collected by and hosted on G2.com.

C2 is so easy to use. It organizes my day from contact details to sales and marketing. Review collected by and hosted on G2.com.

I would like the ability to to import my own contacts instead of asking our internal admin...but that may be how our security is set up. Review collected by and hosted on G2.com.