C2CRM Reviews & Product Details

I really appreciate C2CRM’s customizability and integration capabilities. It's easy to shape to the specifics of my business processes and integrates seamlessly with our ERP and accounting systems, providing a complete 360° view of the customer. The dashboards are clear, showing opportunities by stage, deal size, and industry, which helps in prioritizing sales efforts. Their forecasting tools are very helpful for predictability and sharpening decision-making. Administrators can easily create custom objects, fields, rules, and workflows, with the option to test in sandbox environments before production, making it adaptable across various industries. Review collected by and hosted on G2.com.

Customer service consistency needs improvement; some users have experienced delays or inconsistent support quality. The documentation is sometimes thin, making self-service troubleshooting harder. The mobile app is prone to crashes and connectivity issues, making it difficult for field teams to access dashboards or update records on the go. The user interface looks outdated compared to modern CRMs like Zoho or HubSpot. Navigation is not intuitive, requiring users to click around to access common functions, which adds friction to the onboarding process, especially for teams new to CRM systems. Review collected by and hosted on G2.com.

I like that C2CRM is easy to use and the flow is easy to understand. The headcount planning feature is particularly beneficial as it allows me to easily plan and check headcounts. I find C2CRM acts as a single source of truth, which prevents the need for juggling multiple files. I also like that it provides management with insights on how many people are billable and who are on the bench. Additionally, setting up C2CRM was easy compared to Kytes. Review collected by and hosted on G2.com.

If HR reports are delayed, headcount planning becomes misleading. Integration with ERPs or SuccessFactors needs to be improved. Review collected by and hosted on G2.com.

I use C2CRM to manage my customer data in one place and track all interactions easily, which helps me follow up on my leads, manage my sales pipeline, and keep everything organized without missing anything. I like that C2CRM saves time by reducing manual work and improves team coordination. It's simple and easy to use; I can see all customer details, follow-ups, and deal statuses in one place, which keeps me organized and saves a lot of time. The initial setup was quick and smooth, all perfect. Review collected by and hosted on G2.com.

Sometimes the system feels a bit slow, especially when loading data or switching between screens. The UI can be more modern and easy to understand for new users. Review collected by and hosted on G2.com.

I like C2CRM's easy-to-use interface and how it keeps everything organized in one place. The lead tracking and follow-up reminders are especially helpful as they save me time, help me stay consistent, avoid missing opportunities, and close deals more efficiently. The transition to C2CRM was smooth, with the interface making it easy for my team to adapt quickly. Review collected by and hosted on G2.com.

Sometimes the interface feels a bit outdated, and customization options could be more flexible. Improving the reporting features and adding more modern integrations would make it even better. Review collected by and hosted on G2.com.

One thing I like most about C2CRM is how practical and operations-focused it is compared to many modern CRMs. Instead of being only a sales pipeline tracker, it tries to run a large part of the business workflow inside the CRM. Review collected by and hosted on G2.com.

One thing I dislike about C2CRM is that its user interface feels a bit outdated compared to more modern CRM platforms. Review collected by and hosted on G2.com.

I appreciate its versatility. It’s both perfect and easy to use, with a user-friendly interface that makes everything straightforward. Review collected by and hosted on G2.com.

nothing, it's perfect and easy to use. The interface is user-friendly. Review collected by and hosted on G2.com.

Customized Work Flows

Strong Integration with ERP

Minimal dependancy on IT Review collected by and hosted on G2.com.

Outdated Interface

Not user friendly

Not suitable for Mobile phone Review collected by and hosted on G2.com.

I appreciate how C2CRM provides reliable and accurate information efficiently. Its user-friendly platform allows easy data management. C2CRM is affordable and offers market reliability. I like the reduced headcounts and cost savings it enables, along with advanced AI features that smoothen operations, data privacy, and comprehensive dashboard for all data. Review collected by and hosted on G2.com.

I find that C2CRM needs to update its software to align with new technologies. Review collected by and hosted on G2.com.

C2CRM supports creation of custom objects, fields, workflows, rules, and views so you can adapt the system to your business processes. Review collected by and hosted on G2.com.

For teams that are often out of the office or rely heavily on mobile access, Review collected by and hosted on G2.com.

It provides me in lead calculations and even in accounting Review collected by and hosted on G2.com.

It is less user-friendly and sometimes requires manual work Review collected by and hosted on G2.com.