Compare ConnectWise PSA and RUN Powered by ADP 
Featured Products
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (95.2% of reviews)
Entry-Level Pricing
No pricing available
Contact ADP
ConnectWise PSA
Star Rating
(518)3.9 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSARUN Powered by ADP
Star Rating
(5,099)4.6 out of 5
Market Segments
Small-Business (95.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plansConnectWise PSA vs RUN Powered by ADP
When assessing the two solutions, reviewers found RUN Powered by ADP easier to use, set up, and administer. Reviewers also preferred doing business with RUN Powered by ADP overall.
- Reviewers felt that RUN Powered by ADP meets the needs of their business better than ConnectWise PSA.
- When comparing quality of ongoing product support, reviewers felt that RUN Powered by ADP is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of RUN Powered by ADP over ConnectWise PSA.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableRUN Powered by ADP
Essential Payroll
Contact ADP
All the basic payroll and tax filing services a small business needs.
Free Trial
ConnectWise PSA
No trial information availableRUN Powered by ADP
No trial information availableRatings
Meets Requirements
8.3
436
9.3
3,347
Ease of Use
7.2
443
9.3
3,387
Ease of Setup
6.2
226
9.0
3,079
Ease of Admin
7.1
214
9.2
2,680
Quality of Support
7.3
408
9.2
3,312
Has the product been a good partner in doing business?
7.4
212
9.3
2,676
Product Direction (% positive)
6.9
427
8.9
3,237
Features by Category
Sales Force Automation
8.5
137
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
7.8
125
|
Verified
Not enough data
8.3
139
|
Verified
Not enough data
7.6
101
|
Verified
Not enough data
8.3
128
Not enough data
8.0
114
|
Verified
Not enough data
8.1
114
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
Marketing Automation
7.3
85
|
Verified
Not enough data
7.2
88
|
Verified
Not enough data
7.4
94
|
Verified
Not enough data
7.4
76
|
Verified
Not enough data
Customer Support
8.4
127
Not enough data
7.6
125
|
Verified
Not enough data
7.7
119
Not enough data
7.5
82
Not enough data
7.9
108
Not enough data
Reporting & Analytics
7.5
139
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.5
112
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
95
|
Verified
Not enough data
Platform
7.4
81
Not enough data
7.9
86
Not enough data
8.2
86
Not enough data
7.6
53
Not enough data
7.3
57
Not enough data
7.0
74
Not enough data
8.0
83
Not enough data
7.3
77
Not enough data
Integration
7.7
79
Not enough data
8.0
78
Not enough data
8.5
75
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
232
Not enough data
8.3
229
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
88
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Core HR
Not enough data
Feature Not Available
Not enough data
8.7
280
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
282
Not enough data
8.5
259
Generative AI
Not enough data
7.9
108
Platform
Not enough data
8.3
1401
Not enough data
8.0
1265
Not enough data
Feature Not Available
Not enough data
9.0
1445
Not enough data
9.3
1478
Not enough data
9.0
1380
Not enough data
9.0
1464
Not enough data
9.0
1469
Employee Self Service
Not enough data
9.1
2331
|
Verified
Not enough data
8.6
1981
|
Verified
Not enough data
8.9
2122
|
Verified
Administration
Not enough data
9.4
2645
|
Verified
Not enough data
8.6
2084
|
Verified
Not enough data
9.6
2426
|
Verified
Not enough data
8.7
1936
|
Verified
Not enough data
9.2
2180
|
Verified
Not enough data
8.8
1968
|
Verified
Not enough data
8.9
1916
|
Verified
Not enough data
9.2
2112
|
Verified
Not enough data
9.2
2161
|
Verified
Taxes
Not enough data
9.4
2407
|
Verified
Not enough data
9.3
2323
|
Verified
Not enough data
9.3
2254
|
Verified
Integration
Not enough data
8.4
1768
|
Verified
Not enough data
8.4
1793
|
Verified
Not enough data
8.4
1814
|
Verified
Not enough data
8.3
1682
|
Verified
Platform
Not enough data
9.0
2238
|
Verified
Not enough data
9.1
2162
|
Verified
Not enough data
9.3
2359
|
Verified
Not enough data
9.2
2132
|
Verified
Automation
Not enough data
8.8
393
Logistics
Not enough data
8.8
398
Not enough data
8.8
375
Not enough data
8.7
328
Management
Not enough data
8.2
335
Not enough data
8.4
351
Not enough data
8.5
361
Not enough data
9.0
409
Not enough data
8.9
402
Not enough data
9.3
430
Not enough data
8.9
375
Monitoring
Not enough data
9.0
371
Not enough data
9.0
371
Not enough data
8.8
355
Basics
Not enough data
8.8
64
Not enough data
9.2
67
Not enough data
9.2
68
Content
Not enough data
9.2
64
Not enough data
8.5
62
Not enough data
8.9
60
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recruiting and Onboarding
Not enough data
9.1
65
Platform
Not enough data
8.3
1401
Not enough data
8.0
1265
Not enough data
Feature Not Available
Not enough data
9.0
1445
Not enough data
9.3
1478
Not enough data
9.0
1380
Not enough data
9.0
1464
Not enough data
9.0
1469
Background Check Administration
Not enough data
9.1
113
|
Verified
Not enough data
9.1
112
|
Verified
Not enough data
9.2
117
|
Verified
Background Check Data
Not enough data
9.0
106
|
Verified
Not enough data
8.8
102
|
Verified
Not enough data
8.9
108
|
Verified
Background Check Additional Functionality
Not enough data
8.8
96
|
Verified
Not enough data
8.8
100
|
Verified
Not enough data
8.6
97
|
Verified
AI Insight Check - Background Check
Not enough data
8.3
36
AI Investigation and Verification - Background Check
Not enough data
8.3
36
Platform Content
Not enough data
8.9
59
Not enough data
8.9
55
Not enough data
8.8
53
Platform Basics
Not enough data
8.6
60
Not enough data
8.3
50
Not enough data
8.7
57
Platform Additional Functionality
Not enough data
8.8
64
Not enough data
8.1
50
Not enough data
8.9
58
Customer Management
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Not enough data
Project Management
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Not enough data
Accounting
6.7
48
Not enough data
7.3
49
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Not enough data
Portfolio Management
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Not enough data
Analytics
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Not enough data
Administration
7.2
49
Not enough data
7.5
50
Not enough data
7.4
47
Not enough data
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
Not enough data
5.6
46
Not enough data
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
10.0
7
Not enough data
9.2
6
Platform Administration
Not enough data
9.0
5
Not enough data
10.0
10
Not enough data
9.6
8
Platform Payment Content
Not enough data
9.0
8
Not enough data
Not enough data
Not enough data
8.9
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.4
176
Not enough data
7.5
183
Not enough data
7.5
182
Not enough data
7.6
179
Not enough data
7.7
179
Platform Content
Not enough data
8.9
427
Not enough data
8.8
420
Not enough data
8.9
409
Not enough data
8.3
377
Not enough data
8.1
353
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
9.0
422
Not enough data
Feature Not Available
Not enough data
8.6
371
Not enough data
8.8
387
Not enough data
8.9
404
Platform Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.3
1401
Not enough data
8.0
1265
Not enough data
Feature Not Available
Not enough data
9.0
1445
Not enough data
9.3
1478
Not enough data
9.0
1380
Not enough data
9.0
1464
Not enough data
9.0
1469
Recruiting and Onboarding
Not enough data
8.1
332
Not enough data
8.8
418
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
96
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.3
1401
Not enough data
8.0
1265
Not enough data
Feature Not Available
Not enough data
9.0
1445
Not enough data
9.3
1478
Not enough data
9.0
1380
Not enough data
9.0
1464
Not enough data
9.0
1469
Platform
Not enough data
8.3
1401
Not enough data
8.0
1265
Not enough data
Feature Not Available
Not enough data
9.0
1445
Not enough data
9.3
1478
Not enough data
9.0
1380
Not enough data
9.0
1464
Not enough data
9.0
1469
Platform
Not enough data
8.3
1401
Not enough data
8.0
1265
Not enough data
Feature Not Available
Not enough data
9.0
1445
Not enough data
9.3
1478
Not enough data
9.0
1380
Not enough data
9.0
1464
Not enough data
9.0
1469
Categories
Categories
Shared Categories
ConnectWise PSA and RUN Powered by ADP share no categories
Unique Categories
ConnectWise PSA is categorized as CRM, Professional Services Automation, Service Desk, Help Desk, and Marketing Automation
RUN Powered by ADP is categorized as Payroll, Core HR, Time & Attendance, Onboarding, Job Description Management, Background Check, Employee Engagement, Harassment Prevention Training, and Contractor Payments
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RUN Powered by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.5%
Computer & Network Security
8.3%
Computer Networking
5.5%
Computer Software
4.3%
Telecommunications
3.2%
Other
19.2%
Construction
10.2%
Accounting
5.9%
Hospital & Health Care
4.7%
Health, Wellness and Fitness
4.5%
Retail
4.1%
Other
70.6%
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 Comments
MC
Hi Monica,
Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
HOW CAN i GET TRAINED TO USE?
2 Comments
MJ
You tube is always a great resource, but if you have time call the implementation team at RUN and ask them to cobrowse with you and they can see your screen...Read more
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