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Compare Acronis Cyber Protect Cloud and Atera 
Featured Products
At a Glance
Market Segments
Small-Business (69.8% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
Free Trial
Free Trial
Acronis Cyber Protect Cloud
Star Rating
(1,297)4.7 out of 5
Market Segments
Small-Business (69.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 2 pricing plansAtera
Star Rating
(1,058)4.6 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in its user-friendly interface, making it easy for users to manage patching and tickets without a large team. One user highlighted that the "learning curve is reasonable," which is a significant advantage for those new to the platform.
- Users say Acronis Cyber Protect Cloud offers a robust unified cyber-protection platform, combining a single agent and console. This integration provides strong visibility across client sites, which is particularly beneficial for businesses managing multiple environments.
- Reviewers mention that Atera's licensing structure is appealing, as it counts by technician rather than by endpoint. This model allows for affordable growth, which is especially advantageous for managed service providers (MSPs) looking to scale without incurring excessive costs.
- According to verified reviews, Acronis Cyber Protect Cloud is praised for its centralized management capabilities, which support integration with widely used products like Microsoft 365 and SQL Server. This feature enhances operational efficiency and simplifies management tasks for users.
- G2 reviewers highlight Atera's quick implementation process, with users noting that the initial setup was "extremely easy." This ease of setup can significantly reduce downtime and accelerate the onboarding process for new users.
- Users report that Acronis Cyber Protect Cloud provides excellent support, with one reviewer mentioning that their support representative "went above and beyond" to assist with inquiries. This level of customer service can be crucial for businesses that rely on timely assistance for their cybersecurity needs.
Pricing
Entry-Level Pricing
Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud
Free Trial
The best backup and recovery enhanced with essential endpoint protection capabilities and security management toolkit for centralized administration and monitoring.
- Protection for Remote Workers
- Backup and Storage Options
- Device Control
Free Trial
Acronis Cyber Protect Cloud
Free Trial is available
Atera
Free Trial is available
Ratings
Meets Requirements
9.1
1,047
8.8
870
Ease of Use
9.1
1,065
9.2
943
Ease of Setup
9.1
1,014
9.1
795
Ease of Admin
9.1
908
9.0
593
Quality of Support
8.8
1,029
9.0
827
Has the product been a good partner in doing business?
9.2
909
9.2
586
Product Direction (% positive)
9.4
1,011
9.4
857
Features by Category
Ticket and Case Management
Not enough data
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Generative AI
Not enough data
7.2
234
Not enough data
7.3
235
Agentic AI - Help Desk
Not enough data
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Communication Channels
Not enough data
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Platform
Not enough data
7.2
294
Not enough data
7.8
303
Not enough data
8.4
301
Not enough data
8.0
305
Not enough data
8.2
308
Not enough data
8.5
304
Administration
Not enough data
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Service Desk
Not enough data
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Management
Not enough data
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Functionality
Not enough data
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Compatibility
9.5
634
Not enough data
9.2
603
Not enough data
9.4
609
Not enough data
9.1
528
Not enough data
Management
9.3
587
Not enough data
9.1
586
Not enough data
9.4
611
Not enough data
9.4
609
Not enough data
9.0
586
Not enough data
Compliance
9.2
571
Not enough data
9.3
583
Not enough data
9.0
530
Not enough data
Agentic AI - Server Backup
8.7
49
Not enough data
8.6
49
Not enough data
8.7
51
Not enough data
8.5
49
Not enough data
8.7
50
Not enough data
8.8
49
Not enough data
Functionality
9.0
308
Not enough data
9.4
338
Not enough data
9.4
339
Not enough data
9.2
321
Not enough data
Compatibility
9.1
320
Not enough data
9.1
310
Not enough data
9.1
311
Not enough data
Management
8.9
287
Not enough data
9.2
310
Not enough data
9.2
322
Not enough data
Agentic AI - SaaS Backup
8.6
27
Not enough data
8.5
27
Not enough data
9.0
28
Not enough data
9.1
27
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
8.8
26
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
598
|
Verified
Not enough data
8.2
79
Not enough data
7.9
71
Monitoring and Management
Not enough data
9.1
612
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.6
594
|
Verified
Not enough data
8.2
76
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
93
Service Management
Not enough data
9.1
596
|
Verified
Not enough data
8.7
86
Not enough data
8.7
107
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Administration
9.1
199
Not enough data
9.1
203
Not enough data
9.1
202
Not enough data
8.9
200
Not enough data
Maintenance
8.9
198
Not enough data
9.1
196
Not enough data
9.2
198
Not enough data
9.0
195
Not enough data
Security
9.1
201
Not enough data
9.2
199
Not enough data
9.1
196
Not enough data
9.2
196
Not enough data
9.2
195
Not enough data
9.1
194
Not enough data
Data Protection
8.9
438
Not enough data
9.2
487
Not enough data
9.0
487
Not enough data
8.9
459
Not enough data
9.0
456
Not enough data
Analysis
8.8
431
Not enough data
8.9
452
Not enough data
Feature Not Available
Not enough data
Administration
8.9
459
Not enough data
9.0
457
Not enough data
8.9
460
Not enough data
Scope
Not enough data
6.8
30
Not enough data
7.9
33
Security
Not enough data
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Management
Not enough data
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Functionality
Not enough data
8.9
281
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Monitoring - Network Monitoring
Not enough data
8.3
34
Not enough data
8.6
35
Not enough data
8.8
32
Management
Not enough data
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Analytics - Network Monitoring
Not enough data
8.1
33
Not enough data
7.9
33
Security - Network Monitoring
Not enough data
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Network Performance - Network Monitoring
Not enough data
8.1
33
Not enough data
8.1
33
AI Automation - Network Monitoring
Not enough data
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Agentic AI - Network Monitoring
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Administration
9.1
123
Not enough data
9.0
128
Not enough data
8.9
126
Not enough data
9.1
127
Not enough data
9.1
125
Not enough data
Functionality
8.9
122
Not enough data
8.9
122
Not enough data
9.1
126
Not enough data
9.2
126
Not enough data
Analysis
9.0
121
Not enough data
9.1
120
Not enough data
9.1
120
Not enough data
Functionality
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Generative AI
Not enough data
7.2
194
Not enough data
7.1
191
Agentic AI - IT Asset Management
Not enough data
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Management
Not enough data
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Responses
Not enough data
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Autonomy - AI Agents
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Generative AI
Not enough data
9.6
9
Not enough data
9.6
8
Administration
Not enough data
8.7
438
Not enough data
8.4
435
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Maintenance
Not enough data
8.9
439
Not enough data
7.8
389
Communication
Not enough data
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Security
Not enough data
7.8
378
Not enough data
8.0
386
Device Support
Not enough data
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Performance
Not enough data
8.2
424
Generative AI
Not enough data
7.2
280
Automation - AI IT Agents
Not enough data
8.0
11
Not enough data
7.9
11
Autonomy - AI IT Agents
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
IT Ticket Management - AI IT Agents
Not enough data
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
IT Support Automation - AI IT Agents
Not enough data
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Generative AI - Autonomous Endpoint Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring and Management - Autonomous Endpoint Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Services - Endpoint Detection & Response (EDR)
9.4
36
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Reporting
Not enough data
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Access & Usability
Not enough data
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Agentic AI - Service Desk
Not enough data
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.2
76
Platform
Not enough data
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Security
Not enough data
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Agentic AI - Enterprise IT Management
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Acronis Cyber Protect Cloud and Atera are categorized as Patch Management
Unique Categories
Acronis Cyber Protect Cloud is categorized as Cloud Data Security, Cloud Email Security, Server Backup, SaaS Backup, Endpoint Detection & Response (EDR), and Endpoint Protection Platforms
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, IT Asset Management, Remote Support, Endpoint Management, Enterprise IT Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Acronis Cyber Protect Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
35.0%
Computer & Network Security
25.3%
Computer Software
4.5%
Accounting
4.4%
Computer Networking
2.8%
Other
28.0%
Information Technology and Services
30.5%
Computer & Network Security
12.6%
Manufacturing
3.3%
Hospital & Health Care
3.1%
Telecommunications
3.0%
Other
47.6%
Alternatives
Discussions
What is Acronis Cyber Protect Cloud used for?
2 Comments
SH
Acronis Cyber protect is an all-in-one solution for backup, EDR, XDR, DLP, DR and management.Read more
what about the down time while the deployment of Acronis ?
1 Comment
Official Response from Acronis Cyber Protect Cloud
Hi!
Thank you for your interest in Acronis Cyber Protect Cloud! Installation of our software usually doesn't require rebooting the systems, so no downtime...Read more
Please include Remote Accessing softwares with GUI for MAC and Linux
1 Comment
Official Response from Acronis Cyber Protect Cloud
Hi!
Thank you for your interest in Acronis solutions! If you are looking for a remote desktop and monitoring tool that enables you to easily access and...Read more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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