Best WhatsApp Marketing Software - Page 3

How Many WhatsApp Marketing Software Products Does G2 Track?

Total Products under this Category: 354

Category Stats (Sep 2026)

  • Average Rating: 4.58/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Kraya AI (+3.71%) - Among all products in this category, Kraya AI recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank WhatsApp Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 34,500+ Authentic Reviews
  • 354+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for WhatsApp Marketing Software

G2 Grid® for WhatsApp Marketing Software plotting products by satisfaction and market presence

Highlighted products: WhatsApp Business Platform, Insider One, Wati, respond.io, WebEngage, indigitall, CleverTap, and MSG91.

Underlying data: [Grid® JSON](https://www.g2.com/categories/whatsapp-marketing/grids.json?focus%5B%5D=whatsapp-business-platform&focus%5B%5D=insider-one&focus%5B%5D=wati&focus%5B%5D=respond-io&focus%5B%5D=webengage&focus%5B%5D=indigitall&focus%5B%5D=clevertap&focus%5B%5D=msg91)

Nvecta

Nvecta is an AI-powered marketing automation and CDP solution. It provides an omnichannel experience that helps you reach your desired audience through email, SMS, push notifications, pop-ups, and much more. With Nvecta, you can send automated campaigns to target your audience at the right time. Moreover, it allows you to send personalized campaigns to connect with your audience on a more personal level. Its easy-to-use interface, along with a drag-and-drop editor, makes it easier to customize your campaigns and journeys. Its in-depth campaign analytics help you measure campaign performance and adjust your campaigns accordingly. Key Features Real-time Data & Personalization Segmentation & Targeting Omnichannel Communication A/B Testing Analytics & Reporting Exit-Intent Targeting Drip Campaigns Dynamic Content Injection Seamless Third-Party App Integration

Average Rating: 4.8/5.0

Total Reviews: 335

Who Is the Company Behind Nvecta?

  • Seller: Nvecta
  • Year Founded: 2011
  • HQ Location: Delhi, IN
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Search Engine Optimization Executive, Search Engine Optimization Specialist
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 69% Small, 28% Medium

What Do G2 Reviewers Say About Nvecta?

AI-generated summary from verified user reviews

Pros
  • Users find NotifyVisitors extremely user-friendly, simplifying the process of launching personalized marketing campaigns effortlessly.
  • Users appreciate the user-friendly interface of Nvecta, simplifying email and SMS marketing campaigns with ease.
  • Users love the seamless automation of NotifyVisitors, enabling efficient client journeys with minimal manual effort.
  • Users appreciate the customer engagement capabilities of Nvecta, enabling effective audience targeting and seamless interactions.
  • Users praise the awesome customer support of Nvecta, noting its fast response and readiness to assist.
Cons
  • Users find the learning curve steep, facing initial difficulties in navigating and integrating various features effectively.
  • Users feel that the missing features in Nvecta hinder ease of use, particularly for newcomers in campaign setup.
  • Users find the price stiff for small companies, causing some difficulties in usability and integration challenges.
  • Users feel the limited customization options hinder flexibility and creativity in campaign setups and email templates.
  • Users feel the limited features of Nvecta hinder their customization and overall campaign setup experience.

What Are Recent G2 Reviews of Nvecta?

What Are G2 Users Discussing About Nvecta?

Wabo

What is Wabo.ai? Wabo.ai is a WhatsApp Business API platform that helps businesses automate customer interactions, streamline communication, and drive sales through WhatsApp. Designed for businesses of all sizes, Wabo.ai empowers brands to engage with customers using AI-powered chatbots, WhatsApp broadcasting, drip campaigns, and multi-agent chat inboxes—all from a single, easy-to-use platform. With Wabo.ai, businesses can automate responses, send bulk WhatsApp messages, and manage leads effectively. Our WhatsApp chatbot ensures 24/7 availability, reducing response time and improving customer satisfaction. Whether you need marketing automation, lead nurturing, or customer support, Wabo.ai simplifies it all with no-code workflows and seamless integrations. Key Features of Wabo.ai: 🔹 WhatsApp Chatbot & Automation – Automate customer conversations with AI-powered chatbots. 🔹 Bulk WhatsApp Messaging – Send high-converting WhatsApp broadcast campaigns with rich media. 🔹 WhatsApp Inbox for Teams – Manage multi-agent customer support and assign conversations to team members. 🔹 Drip Campaigns & Follow-ups – Automate WhatsApp sequences to nurture leads and boost engagement. 🔹 API & CRM Integrations – Connect WhatsApp with your CRM, marketing tools, and business apps. 🔹 WhatsApp Notifications & Alerts – Send transactional messages, order updates, and reminders to customers. Why Choose Wabo.ai? 🚀 Boost Engagement – Reach customers instantly through personalized WhatsApp conversations. 📈 Increase Sales – Convert more leads with automated WhatsApp follow-ups. 💬 Enhance Customer Support – Reduce wait times and improve customer satisfaction. 🔗 Seamless Integrations – Connect with HubSpot, Shopify, Zoho, WooCommerce, and other tools. 🔒 Secure & Scalable – Enterprise-grade security with end-to-end encryption. Who Uses Wabo.ai? ✔ E-commerce – Automate order updates, abandoned cart recovery, and promotions. ✔ SaaS & B2B – Manage lead generation, customer onboarding, and renewals. ✔ Healthcare & Finance – Send appointment reminders, policy updates, and service notifications. ✔ Education & Coaching – Engage students, send course reminders, and handle inquiries. Wabo.ai helps businesses unlock the full potential of WhatsApp for marketing, sales, and customer support—all while increasing engagement and revenue.

Average Rating: 4.8/5.0

Total Reviews: 10

Who Is the Company Behind Wabo?

Who Uses This Product?

  • Company Size: 50% Small, 30% Medium

What Do G2 Reviewers Say About Wabo?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Wabo, highlighting its intuitive design and user-focused experience.
  • Users value the outstanding customer support from Wabo, appreciating prompt solutions and effective assistance whenever needed.
  • Users find Wabo's affordability combined with ease of use makes it a top choice for teams of all levels.
  • Users value the easy automation of Wabo, finding it user-friendly and efficient for daily operations.
  • Users highlight the easy setup of Wabo, facilitating a smooth transition and immediate accessibility for all team members.
Cons
  • Users find some features overly complicated, making understanding and utilizing the chatbot challenging.
  • Users find Wabo to be expensive and suggest that more tier options would improve accessibility.
  • Users note the missing features in Wabo, indicating a need for more developed options and flexible pricing tiers.

What Are Recent G2 Reviews of Wabo?

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Average Rating: 4.4/5.0

Total Reviews: 101

Who Is the Company Behind yellow.ai?

  • Seller: yellow.ai
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • Twitter: @yellowdotai
    1,550 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    850 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About yellow.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integration capabilities of yellow.ai, enhancing chatbot deployment across multiple platforms effectively.
  • Users value the multi-channel support and automation features of yellow.ai, enhancing their chatbot deployment experience.
  • Users praise yellow.ai's easy-to-build chatbots that enhance customer engagement with reliable 24/7 support across multiple platforms.
  • Users appreciate the ease of use of yellow.ai, praising its intuitive setup and seamless integration capabilities.
  • Users value the easy integrations of yellow.ai, facilitating seamless chatbot deployment across multiple platforms.
Cons
  • Users find the steep learning curve challenging, requiring considerable time and effort to become proficient.
  • Users note a significant learning curve with Yellow.ai, requiring time and technical understanding to use effectively.
  • Users note the limitations in AI capabilities requiring deep technical knowledge and room for improvement in NLP and analytics.
  • Users find the product complex, especially newcomers needing technical knowledge for effective usage and integration.
  • Users often struggle with difficult implementation of Yellow.ai, facing challenges in integration and customization processes.

What Are Recent G2 Reviews of yellow.ai?

What Are G2 Users Discussing About yellow.ai?

Flowcart

Ecommerce brands leak revenue at acquisition and retention. Ad clicks bounce. Email and SMS campaigns sit unread at under 20% open rates. Flowcart fixes both on WhatsApp, where open rates exceed 90%. And with in-chat checkout that converts every conversation into a completed sale without a single redirect. In-Chat Checkout: Customers search products, ask questions, add to cart, and pay right inside WhatsApp. Zero redirects. Zero drop-offs. AI-Powered Retention Flows: Automated win-back flows re-engage lapsed customers. Reorder flows reach repeat buyers at the right moment. Upsell flows surface relevant products post-purchase. All run on autopilot after one-time setup. Abandoned Cart and Journey Recovery: Recover abandoned carts and pre-cart drop-offs with personalised WhatsApp reminders. CTWA Flows: Every ad click enters a campaign-specific AI flow ending in in-chat payment. Retarget ad clicks with broadcasts too. Broadcasts: Send personalised broadcasts that end in checkout.

Average Rating: 4.6/5.0

Total Reviews: 15

Who Is the Company Behind Flowcart?

  • Seller: Flowcart
  • Year Founded: 2020
  • HQ Location: Nairobi, KE
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 81% Small, 13% Medium

What Do G2 Reviewers Say About Flowcart?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Flowcart, ensuring assistance is readily available for all technical needs.
  • Users highlight the efficiency of Flowcart, enhancing their operations and making daily business activities smoother.
  • Users value the ease of use in Flowcart, streamlining customer interactions and order management effectively.
  • Users praise Flowcart for its automation capabilities, allowing efficient order processing and quick customer support via WhatsApp.
  • Users value the ease of use of Flowcart, facilitating seamless operations and efficient communication with customers.
Cons
  • Users find limited customization options in Flowcart, hindering their ability to tailor the tool to specific needs.
  • Users note that software bugs can disrupt operations, though they are often resolved quickly.
  • Users find that buggy features significantly disrupt operations and hinder overall functionality of Flowcart.
  • Users find the complex usability of Flowcart limits customization and workflow setup, hindering their overall experience.
  • Users report that inadequate reporting of system issues significantly impacts operational efficiency and user experience.

What Are Recent G2 Reviews of Flowcart?

Iterable

Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com.

Average Rating: 4.4/5.0

Total Reviews: 813

Who Is the Company Behind Iterable?

  • Seller: Iterable
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • Twitter: @Iterable
    2,603 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    873 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Email Marketing Manager, Lifecycle Marketing Manager
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Iterable?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Iterable, highlighting a seamless onboarding experience and helpful team support.
  • Users appreciate the intuitive setup and user-friendly design, making campaign management effortless and enjoyable.
  • Users appreciate the exceptional customer support from Iterable, highlighting their helpfulness and responsiveness throughout the onboarding process.
  • Users find Iterable’s exceptional support invaluable, ensuring a seamless onboarding experience and maximizing efficiency across campaigns.
  • Users appreciate the effective automation in Iterable, enhancing campaign creation and customer engagement with ease.
Cons
  • Users express frustration over missing features in Iterable, including limited filtering options and export issues with HTML templates.
  • Users find the learning curve steep for Iterable, particularly for advanced segmentation and journey analysis.
  • Users find Iterable has limited features that hinder efficiency, requiring workarounds for scheduling and event generation.
  • Users find Iterable's interface not intuitive, leading to a steep learning curve and frustrating user experience.
  • Users find the limited customization in Iterable frustrating, particularly with dynamic fields and Handlebars.js restrictions.

What Are Recent G2 Reviews of Iterable?

What Are G2 Users Discussing About Iterable?

BIK

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!

Average Rating: 4.5/5.0

Total Reviews: 66

Who Is the Company Behind BIK?

  • Seller: BIK
  • Year Founded: 2019
  • HQ Location: Palo Alto
  • Twitter: @Bikglobal
    46 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    354 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Cosmetics
  • Company Size: 62% Small, 30% Medium

What Do G2 Reviewers Say About BIK?

AI-generated summary from verified user reviews

Pros
  • Users highlight the superb customer support of BIK, appreciating the team's quick responses and helpful guidance.
  • Users find BIK very easy to use with integrated features that streamline customer engagement and automation.
  • Users appreciate the user-friendly features of BIK, enhancing customer communication and support efficiency.
  • Users love the easy navigation and integration of BIK, enhancing daily communication and team productivity.
  • Users value the seamless integrations offered by BIK, consolidating all communication and marketing needs into one platform.
Cons
  • Users are disappointed by the missing features, particularly basic use cases essential for effective segmentation and functionality.
  • Users report software bugs causing lagging and functionality issues, affecting both mobile and laptop experiences.
  • Users note the expensive pricing of BIK compared to alternatives, but recognize its value and results.
  • Users criticize the update issues with BIK, noting lagging performance and difficulties in receiving new notifications.
  • Users find the campaign management tedious due to issues with reporting and UI, impacting their overall experience.

What Are Recent G2 Reviews of BIK?

Trengo

Trengo is an AI-first customer communication platform used by 17,000+ people worldwide. WhatsApp Business API, email, live chat, voice, and social channels connect into one shared inbox where AI agents resolve up to 80% of repetitive conversations automatically, in 70+ languages, 24/7. AI agents handle FAQs, qualify leads, update contact details, and escalate to humans when needed across every channel, without code. Native integrations include HubSpot, Salesforce, Shopify, WooCommerce, Magento, Lightspeed, and Klaviyo. As an official WhatsApp Business Solution Provider and Meta Business Partner, Trengo supports WhatsApp CRM and WhatsApp marketing at scale. Used across eCommerce, hospitality, travel, leisure, and automotive as a leading alternative to Zendesk, Freshdesk, Intercom, Front, Gorgias, Tidio, Respond.io, and WATI.

Average Rating: 4.3/5.0

Total Reviews: 244

Who Is the Company Behind Trengo?

  • Seller: Trengo
  • Year Founded: 2017
  • HQ Location: Utrecht, Utrecht, Netherlands
  • Twitter: @TrengoHQ
    284 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Leisure, Travel & Tourism, Apparel & Fashion
  • Company Size: 73% Small, 26% Medium

What Do G2 Reviewers Say About Trengo?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Trengo, appreciating its straightforward implementation and intuitive design.
  • Users find Trengo's helpful customer support and automation features invaluable for managing their workflows efficiently.
  • Users commend Trengo for its exceptional customer support and seamless onboarding experience, enhancing overall satisfaction.
  • Users value the seamless integration of multiple channels in Trengo, enhancing chat management and efficiency significantly.
  • Users appreciate the streamlined communication in Trengo, highlighting its intuitive interface and excellent customer support.
Cons
  • Users feel that the missing features in Trengo hinder their experience and limit functionality in important areas.
  • Users criticize the limited features of Trengo, noting missing functionalities and difficulties in usage and setup.
  • Users face significant messaging issues with Trengo, including slow loading times and limitations on WhatsApp interactions.
  • Users find the chat functionality difficult to use with limitations on WhatsApp and missing features affecting communication.
  • Users report frequent bug issues with Trengo, leading to frustrations and inefficiencies in usage and coordination.

What Are Recent G2 Reviews of Trengo?

What Are G2 Users Discussing About Trengo?

Maestra

Maestra is an all-in-one personalization platform for DTC brands that helps personalize beyond email & SMS to drive +15% conversions. What’s included out of the box: - Real‑time CDP: unified profiles, identity resolution, calculated/custom fields, and product feeds - Omnichannel messaging: Email, SMS, MMS, RCS, push, messengers, chatbots, and ad-audience sync - Site & App personalization: pop‑ups, stories, banners/bars, surveys, and other dynamic blocks - Product personalization: recommendations, product quizzes, and product-feed images - Price personalization: loyalty bonuses, personal discounts, and referral systems - Analytics: reporting, segmentation, ad optimization, and attribution - A dedicated Forward Deployed Marketer who handles migration, implementation, flow and segment setup, on-site experiences, and ongoing optimization – included in every plan.

Average Rating: 4.7/5.0

Total Reviews: 77

Who Is the Company Behind Maestra?

  • Seller: Maestra
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Arlington, MA
  • LinkedIn® Page: www.linkedin.com
    117 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 44% Medium, 40% Small

What Do G2 Reviewers Say About Maestra?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the exceptional customer support from Maestra, which aids in achieving marketing goals efficiently.
  • Users praise the ease of use of Maestra, enabling seamless campaign creation and effective team collaboration.
  • Users value the strong support from Maestra’s account managers and support team, enhancing overall satisfaction and success.
  • Users commend Maestra for its effective automation, enhancing campaign management and enabling personalized user communication effortlessly.
  • Users appreciate the seamless integrations offered by Maestra, enhancing their workflow and ease of use across platforms.
Cons
  • Users find the learning curve challenging, often feeling lost when setting up segments and needing support.
  • Users find the interface not intuitive, leading to confusion and a steep learning curve for effective use.
  • Users find the segmentation issues challenging, often feeling confused and relying on support for assistance.
  • Users find complex navigation in Maestra, reporting difficulties in intuitive filtering and setting up user-friendly campaigns.
  • Users find Maestra's features limited, requiring reliance on support and facing integration challenges during setup.

What Are Recent G2 Reviews of Maestra?

Rasayel

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.

Average Rating: 4.5/5.0

Total Reviews: 44

Who Is the Company Behind Rasayel?

  • Seller: Rasayel, Inc.
  • Year Founded: 2022
  • HQ Location: Alberta, Canada
  • Twitter: @rasayelio
    164 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Leisure, Travel & Tourism
  • Company Size: 66% Small, 30% Medium

What Do G2 Reviewers Say About Rasayel?

AI-generated summary from verified user reviews

Pros
  • Users find Rasayel easy to use, appreciating its intuitive nature and seamless implementation with real-life scenarios.
  • Users commend the responsiveness of Rasayel's customer support, highlighting their politeness and effective issue resolution.
  • Users commend the responsive WhatsApp support of Rasayel, ensuring effective assistance and seamless user experience.
  • Users value the seamless WhatsApp integration and intuitive features of Rasayel, enhancing team collaboration and efficiency.
  • Users value the straightforward user interface of Rasayel, making it easy to navigate and implement.
Cons
  • Users express concern over limited features, particularly regarding outreach time and the need for enhanced analytics.
  • Users note the missing features in Rasayel, but express hope for future improvements from the development team.
  • Users find the navigation poor, making the Rasayel interface challenging and cluttered for new users.
  • Users find the limited outreach time and lack of group chat functionality to be significant drawbacks of Rasayel.
  • Users find the pricing of Rasayel to be expensive and unclear, making budget management difficult for businesses.

What Are Recent G2 Reviews of Rasayel?

Engagelab

EngageLab is an AI-first customer engagement platform that helps you build stronger customer relationships with AI agents, unified customer data, and reliable delivery across channels.

Average Rating: 4.6/5.0

Total Reviews: 46

Who Is the Company Behind Engagelab?

  • Seller: METAVERSE CLOUD
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Singapore River, SG
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Medium, 21% Large

What Are Recent G2 Reviews of Engagelab?

Lime Connect (formerly Userlike)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center. AI Agents resolve recurring requests end-to-end, while professional service features such as voice messages, live translations, intelligent routing, and browser-based video calls with screen sharing support teams when human expertise is needed. The mobile app ensures that customer interactions can be managed anytime, anywhere. Connect AI takes your customer service to the next level. Deploy autonomous AI Agents that handle up to 70% of interactions independently, automate workflows, and update integrated systems such as your CRM or commerce platform. With our visual no-code Workflow Builder, you can structure and automate business processes efficiently—defining triggers, conditions, and actions via drag and drop, without any programming knowledge. In combination with Connect AI, workflows can be enhanced with intelligent decision logic, enabling faster responses while reducing manual work. The AI Copilot supports your service team by summarizing conversations, suggesting responses, and providing relevant knowledge in real time. Both features improve efficiency, reduce costs, and maintain high-quality customer interactions. Lime Connect also provides tools for lead generation and follow-up, including a modern website messenger and WhatsApp Campaigns for direct, personalized communication with customers. Existing chatbots can be integrated via the chatbot API to extend your AI capabilities. Since Lime Connect was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Lime Connect a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Lime Connect guarantees data protection and security for your customers, your employees and your company as a whole. Lime Connect is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Lime Connect.

Average Rating: 4.4/5.0

Total Reviews: 441

Who Is the Company Behind Lime Connect (formerly Userlike)?

  • Seller: Lime Connect
  • Year Founded: 2011
  • HQ Location: Cologne, Germany
  • Twitter: @userlike
    5,037 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Lime Connect (formerly Userlike)?

AI-generated summary from verified user reviews

Pros
  • Users love the easy WhatsApp implementation that simplifies customer management effortlessly.
  • Users find the easy WhatsApp implementation makes customer management seamless and efficient with Lime Connect.
  • Users find the easy WhatsApp implementation simplifies customer management significantly, enhancing their overall experience.
  • Users love the easy WhatsApp implementation of Lime Connect, making customer management a seamless experience.
  • Users value the easy WhatsApp integration of Lime Connect, streamlining customer management effortlessly.
Cons
  • Users find the service expensive, though they acknowledge it functions effectively for their needs.
  • Users find the bland design of Lime Connect lacks appeal, impacting their overall satisfaction despite its functionality.

What Are Recent G2 Reviews of Lime Connect (formerly Userlike)?

What Are G2 Users Discussing About Lime Connect (formerly Userlike)?

Blueshift by BlueConic

Stop fighting your tech stack and start talking to your customers with a platform that actually works for you. We built Blueshift because we were tired of clunky tools that add more work to your day. It is not another confusing box of parts that leaves you to figure it out on your own. We brought your data, AI, and channels together so you can focus on your message instead of your technical setup. Most marketers spend more time cleaning messy spreadsheets than actually sending emails. Our platform aggregates customer data to create meaningful profiles. You can see what people are doing in real time instead of looking at what they did weeks ago. This lets you send messages that feel personal because they are based on how people really act. It is about being relevant without the manual struggle. You should not need a math degree or an IT team to run a basic campaign. Our Customer AI handles the heavy lifting by predicting what your customers want and when they want to hear from you. It points out which groups to target and suggests the right products for each person. This AI even runs your A/B tests for you. It saves the average team about 40 hours of work every month. That is a lot of time you could spend on things that actually matter. You can coordinate everything from email and SMS to your website in one place. Your customers get a smooth ride no matter where they interact with your brand. We integrate seamlessly with your current tools so you can get started quickly. It is a simple way to increase sales and satisfy your customers without the usual operational nightmare.

Average Rating: 4.4/5.0

Total Reviews: 273

Who Is the Company Behind Blueshift by BlueConic?

  • Seller: BlueConic
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Boston, Massachusetts
  • Twitter: @blueconic
    2,267 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    170 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Email Marketing Manager, Email Marketing Specialist
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 53% Medium, 34% Small

What Do G2 Reviewers Say About Blueshift by BlueConic?

AI-generated summary from verified user reviews

Pros
  • Users find Blueshift's platform to be easy to learn and user-friendly, enhancing onboarding and customer journey building.
  • Users appreciate the quick and responsive customer support from Blueshift, enhancing their overall experience significantly.
  • Users appreciate the advanced features and seamless integration of Blueshift, enhancing customer engagement and marketing efforts.
  • Users value the personalization capabilities of Blueshift, enhancing marketing strategies through data-driven customer engagement.
  • Users appreciate the powerful market segmentation features of Blueshift, enabling precise targeting and advanced personalization.
Cons
  • Users find the learning curve steep with Blueshift, especially when navigating complex campaign structures and setups.
  • Users find Blueshift's missing features frustrating, particularly in reporting and workflow customization options.
  • Users highlight the lack of essential features in Blueshift, though they appreciate the support team's responsiveness to requests.
  • Users find complexity in Blueshift's reporting and data export features, complicating their marketing processes and user experience.
  • Users find Blueshift to be expensive, particularly with additional fees for app integrations impacting smaller teams.

What Are Recent G2 Reviews of Blueshift by BlueConic?

What Are G2 Users Discussing About Blueshift by BlueConic?

PushEngage

PushEngage is a customer engagement platform built for mid-market and enterprise eCommerce brands that want to grow retained revenue without increasing acquisition spend or engineering load. When paid channels plateau and CAC keeps climbing, PushEngage helps retention and growth teams shift revenue to an owned, high-intent channel: real-time Web and App push notifications — fully driven by marketing, not developers. What PushEngage Does Best PushEngage enables lifecycle, retention, and CRM teams to automate revenue-driving messages based on real user behavior—across web and mobile—without waiting on engineering backlogs. Teams use PushEngage to: - Recover abandoned carts and sessions in real time - Increase repeat purchases and customer lifetime value - Drive AOV with timely, personalized product and offer triggers - Reactivate dormant users with behavior-based automation - Unify Web + App push as part of a modern retention stack Built for Scale, Not SMB Hacks PushEngage is purpose-built for organizations with real volume, real complexity, and real revenue targets. Ideal for teams with: - $25M–$500M+ in annual revenue - 1M+ monthly sessions - A mature martech stack (HubSpot, Marketo, Salesforce) - Limited engineering bandwidth but high retention goals - Web platforms with multi-step checkout or high SKU velocity - Existing or planned mobile apps Why Teams Choose PushEngage Unlike generic notification tools, PushEngage is designed around retention as a revenue function, not just messaging. Key outcomes customers see: - 12–25% uplift in recovery revenue - 15–40% increase in repeat purchases - Reduced CAC dependency by shifting growth to owned channels - Faster experimentation without dev involvement PushEngage puts retention ownership where it belongs — with growth and lifecycle teams — while giving leadership clear, measurable revenue impact. If your acquisition engine is already built and you’re ready to scale revenue more efficiently, PushEngage is the missing retention layer in your stack. New: Official PushEngage MCP Server PushEngage now ships an official MCP (Model Context Protocol) server, so your AI assistant can operate your push marketing directly. Connect once from Claude, Cursor, Windsurf, or any MCP-compatible agent, then create and send notifications, manage segments and audience groups, configure drip and triggered campaigns, and pull performance analytics — all conversationally, with your PushEngage account's permissions. Setup is a single command (npx -y @pushengage/mcp) with no code changes to your site or app.

Average Rating: 4.6/5.0

Total Reviews: 52

Who Is the Company Behind PushEngage?

  • Seller: Push Engage LLC
  • Year Founded: 2016
  • HQ Location: West Palm Beach, US
  • Twitter: @PushEngage
    775 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Internet, Marketing and Advertising
  • Company Size: 74% Small, 25% Medium

What Do G2 Reviewers Say About PushEngage?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the customizable push notification features, enhancing engagement with tailored messaging and effective segmentation.
  • Users appreciate the customization and targeting capabilities of PushEngage for delivering personalized notifications effectively.
  • Users appreciate the robust campaign management tools of PushEngage for effectively engaging and notifying their audience.
  • Users value the customer satisfaction with PushEngage, ensuring messages reach interested audiences effectively without social media.
  • Users value the ease of use of PushEngage, finding it simple to create and manage notifications effectively.
Cons
  • Users find a steep learning curve with PushEngage, making it difficult to fully understand the tool initially.

What Are Recent G2 Reviews of PushEngage?

What Are G2 Users Discussing About PushEngage?

EnableX

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile applications through developer-friendly APIs and SDKs, ensuring effortless connectivity across channels and platforms, including SMS, WhatsApp, RCS, Instagram, and Facebook Messenger. Beyond traditional communications, EnableX enhances customer interactions with AI-powered solutions like FaceAI which offers real-time facial and emotion recognition, and Text-to-Speech (TTS) for natural, emotion-aware customer interactions. These advanced capabilities drive intelligent automation, personalised engagement, and richer conversational experiences. Trusted by telecom operators, enterprises, service providers, and system integrators worldwide, EnableX offers transparent pricing, flexible deployment options (public, private, or on-premise), and white-label solutions that provide businesses with full control over their communication infrastructure. With EnableX, businesses can focus on what matters most: delivering seamless, intelligent, and engaging customer interactions with ease and efficiency.

Average Rating: 4.6/5.0

Total Reviews: 170

Who Is the Company Behind EnableX?

  • Seller: VCLOUDX
  • Year Founded: 2017
  • HQ Location: Singapore
  • Twitter: @EnablexIo
    108 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About EnableX?

AI-generated summary from verified user reviews

Pros
  • Users find EnableX to be easy to use, enabling quick development and deployment of applications with low code.
  • Users enjoy the easy integration of EnableX, facilitating seamless video and SMS services effortlessly.
  • Users value the easy integrations of EnableX, appreciating the straightforward API and SDK setup for seamless functionality.
  • Users commend the high video quality of EnableX, enhancing their communication experience with clarity and ease.
  • Users appreciate the easy setup of EnableX, allowing quick integration and seamless operation for video applications.
Cons
  • Users find the documentation lacking, suggesting it needs better structure and clarity for easier implementation.
  • Users find EnableX lacking in integrations and features, making it less versatile for comprehensive needs.
  • Users feel there is limited customization in EnableX, impacting the flexibility of integrating additional features.
  • Users experience audio issues during low network conditions, affecting the overall quality of calls and recordings.
  • Users express a need for missing features, such as background effects, chat options, and better support improvements.

What Are Recent G2 Reviews of EnableX?

What Are G2 Users Discussing About EnableX?

Plivo

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

Average Rating: 4.5/5.0

Total Reviews: 742

Who Is the Company Behind Plivo?

  • Seller: Plivo
  • Year Founded: 2011
  • HQ Location: Austin, TX
  • Twitter: @plivo
    12,543 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    196 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About Plivo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Plivo, which simplifies building powerful communication solutions effectively.
  • Users value Plivo's amazing customer support, noting their courteous follow-up and effective assistance when debugging issues.
  • Users appreciate the easy integration and robust features of Plivo, enhancing communication and campaign management.
  • Users commend Plivo for its competitive pricing, offering exceptional value for comprehensive communication solutions.
  • Users value the API quality of Plivo, appreciating its seamless integration for diverse communication solutions.
Cons
  • Users express concerns over poor customer support, highlighting slow response times and unhelpful ticket-based assistance.
  • Users find Plivo's pricing to be expensive, particularly for Voice APIs and SMS services in some regions.
  • Users find Plivo has limited features and require additional costs for advanced functionalities and better service.
  • Users experience messaging issues due to slow support response times and complications with SMS delivery to clients.
  • Users find the user interface not intuitive, hindering ease of use for those without coding experience.

What Are Recent G2 Reviews of Plivo?

What Are G2 Users Discussing About Plivo?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated April 9, 2026