Best WhatsApp Marketing Software - Page 3

How Many WhatsApp Marketing Software Products Does G2 Track?

Total Products under this Category: 380

Category Stats (Nov 2026)

  • Average Rating: 4.6/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Netcapz (+5.26%) - Among all products in this category, Netcapz recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank WhatsApp Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 36,000+ Authentic Reviews
  • 380+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for WhatsApp Marketing Software

G2 Grid® for WhatsApp Marketing Software plotting products by satisfaction and market presence

Highlighted products: WhatsApp Business Platform, Insider One, Wati, respond.io, 360Dialog, WebEngage, indigitall, and CleverTap.

Underlying data: [Grid® JSON](https://www.g2.com/categories/whatsapp-marketing/grids.json?focus%5B%5D=whatsapp-business-platform&focus%5B%5D=insider-one&focus%5B%5D=wati&focus%5B%5D=respond-io&focus%5B%5D=360dialog&focus%5B%5D=webengage&focus%5B%5D=indigitall&focus%5B%5D=clevertap)

BotSpace

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversations — all in one place. It's easy to use, works with your team, and saves hours every week with AI tools.

Average Rating: 4.8/5.0

Total Reviews: 35

Who Is the Company Behind BotSpace?

  • Seller: BotSpace
  • Year Founded: 2017
  • HQ Location: Pune, Maharashtra
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 70% Small, 27% Medium

What Do G2 Reviewers Say About BotSpace?

AI-generated summary from verified user reviews

Pros
  • Users highlight the user-friendly interface of BotSpace, making navigation and communication quick and efficient.
  • Users commend Botspace for its exceptional customer support, emphasizing the dedication and helpfulness of the team.
  • Users praise BotSpace for its efficient automation, simplifying workflows and enhancing WhatsApp marketing effectiveness.
  • Users value the easy integrations with Hubspot and appreciate the seamless automation and support provided by BotSpace.
  • Users love the intuitive UI and seamless UX of BotSpace, making WhatsApp marketing efficient and enjoyable.
Cons
  • Users find the pricing for additional numbers a bit high, especially for multiple countries.
  • Users feel the pricing is a bit high, especially for additional numbers, impacting overall satisfaction.
  • Users often experience delayed responses from customer support, leading to frustration during urgent issues.
  • Users express frustration with poor customer support, facing long wait times and unqualified assistance for their issues.
  • Users are frustrated by time delays in customer support, resulting in slower issue resolution and communication troubles.

What Are Recent G2 Reviews of BotSpace?

charles

charles is a conversational marketing software company helping brands make messaging an effective part of their marketing mix. Alongside email, social and paid media, channels such as WhatsApp and RCS enable two-way conversations that guide purchases and strengthen customer relationships. Our latest innovation, charles cowork, makes the platform faster and easier to use through chat and prompts. Teams describe their goals to build campaigns, audiences and automations, analyse performance and identify improvements. By combining account context, channel expertise and visual editing, charles cowork reduces manual setup time and costs while marketers retain control over publishing.

Average Rating: 4.8/5.0

Total Reviews: 29

Who Is the Company Behind charles?

  • Seller: Charles
  • Year Founded: 2019
  • HQ Location: Berlin, DE
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Cosmetics, Apparel & Fashion
  • Company Size: 88% Small, 6% Medium

What Do G2 Reviewers Say About charles?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Charles, appreciating its intuitive navigation and seamless integration for efficient communication.
  • Users love the effective customer engagement features of Charles, enhancing communication and streamlining interactions with subscribers.
  • Users rave about the responsive customer support from Charles, making implementation and troubleshooting smooth and efficient.
  • Users rave about the automation capabilities of Charles, enhancing communication and significantly boosting productivity.
  • Users commend Charles for its effective communication and automation capabilities, significantly boosting engagement and revenue growth.
Cons
  • Users experience some buggy features at times, though most glitches are resolved quickly.
  • Users report occasional minor glitches in Charles, though they are typically resolved quickly.
  • Users note the service can be expensive, yet with proper strategy, the investment may yield good returns.
  • Users feel the segmentation issues need improvement for a smoother and more efficient experience with Charles.
  • Users report occasional minor glitches in Charles, but they are usually resolved quickly, minimizing disruption.

What Are Recent G2 Reviews of charles?

What Are G2 Users Discussing About charles?

Nvecta

Nvecta is an AI-powered marketing automation and CDP solution. It provides an omnichannel experience that helps you reach your desired audience through email, SMS, push notifications, pop-ups, and much more. With Nvecta, you can send automated campaigns to target your audience at the right time. Moreover, it allows you to send personalized campaigns to connect with your audience on a more personal level. Its easy-to-use interface, along with a drag-and-drop editor, makes it easier to customize your campaigns and journeys. Its in-depth campaign analytics help you measure campaign performance and adjust your campaigns accordingly. Key Features Real-time Data & Personalization Segmentation & Targeting Omnichannel Communication A/B Testing Analytics & Reporting Exit-Intent Targeting Drip Campaigns Dynamic Content Injection Seamless Third-Party App Integration

Average Rating: 4.8/5.0

Total Reviews: 335

Who Is the Company Behind Nvecta?

  • Seller: Nvecta
  • Year Founded: 2011
  • HQ Location: Delhi, IN
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Search Engine Optimization Executive, Search Engine Optimization Specialist
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 69% Small, 28% Medium

What Do G2 Reviewers Say About Nvecta?

AI-generated summary from verified user reviews

Pros
  • Users find Nvecta's ease of use impressive, thanks to its intuitive dashboard and user-friendly tools for campaign creation.
  • Users find NotifyVisitors helpful for its ease of use and integration of multiple customer engagement tools.
  • Users find automation speed and delivery accuracy of Nvecta to significantly enhance their marketing efforts.
  • Users appreciate the efficient customer engagement tools in NotifyVisitors, simplifying automation and boosting engagement across channels.
  • Users praise the fast and helpful customer support of NotifyVisitors, enhancing overall user experience and satisfaction.
Cons
  • Users find the learning curve for advanced features steep, requiring time to acclimate and seek guidance.
  • Users note the missing advanced features in Nvecta, including insufficient documentation and limited analytics options.
  • Users find Nvecta's pricing to be expensive, especially for advanced features available only in higher plans.
  • Users find limited customization in Nvecta's templates restrictive, hindering their ability to tailor campaigns effectively.
  • Users feel the limited features of Nvecta hinder their customization and overall campaign setup experience.

What Are Recent G2 Reviews of Nvecta?

What Are G2 Users Discussing About Nvecta?

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Flowcart

Ecommerce brands leak revenue at acquisition and retention. Ad clicks bounce. Email and SMS campaigns sit unread at under 20% open rates. Flowcart fixes both on WhatsApp, where open rates exceed 90%. And with in-chat checkout that converts every conversation into a completed sale without a single redirect. In-Chat Checkout: Customers search products, ask questions, add to cart, and pay right inside WhatsApp. Zero redirects. Zero drop-offs. AI-Powered Retention Flows: Automated win-back flows re-engage lapsed customers. Reorder flows reach repeat buyers at the right moment. Upsell flows surface relevant products post-purchase. All run on autopilot after one-time setup. Abandoned Cart and Journey Recovery: Recover abandoned carts and pre-cart drop-offs with personalised WhatsApp reminders. CTWA Flows: Every ad click enters a campaign-specific AI flow ending in in-chat payment. Retarget ad clicks with broadcasts too. Broadcasts: Send personalised broadcasts that end in checkout.

Average Rating: 4.6/5.0

Total Reviews: 15

Who Is the Company Behind Flowcart?

  • Seller: Flowcart
  • Year Founded: 2020
  • HQ Location: Nairobi, KE
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 81% Small, 13% Medium

What Do G2 Reviewers Say About Flowcart?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Flowcart, ensuring assistance is readily available for all technical needs.
  • Users highlight the efficiency of Flowcart, enhancing their operations and making daily business activities smoother.
  • Users value the ease of use in Flowcart, streamlining customer interactions and order management effectively.
  • Users praise Flowcart for its automation capabilities, allowing efficient order processing and quick customer support via WhatsApp.
  • Users value the ease of use of Flowcart, facilitating seamless operations and efficient communication with customers.
Cons
  • Users find limited customization options in Flowcart, hindering their ability to tailor the tool to specific needs.
  • Users note that software bugs can disrupt operations, though they are often resolved quickly.
  • Users find that buggy features significantly disrupt operations and hinder overall functionality of Flowcart.
  • Users find the complex usability of Flowcart limits customization and workflow setup, hindering their overall experience.
  • Users report that inadequate reporting of system issues significantly impacts operational efficiency and user experience.

What Are Recent G2 Reviews of Flowcart?

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Average Rating: 4.4/5.0

Total Reviews: 101

Who Is the Company Behind yellow.ai?

  • Seller: yellow.ai
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • LinkedIn® Page: www.linkedin.com
    850 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About yellow.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the versatile integration options of yellow.ai, enhancing their chatbot's functionality and user experience.
  • Users appreciate the intuitive interface of yellow.ai, making chatbot development effortless and dynamic.
  • Users appreciate the intuitive interface and easy integration of yellow.ai chatbots, making development effortless.
  • Users appreciate the ease of use of yellow.ai, enabling effortless implementation and customization of solutions.
  • Users find easy integrations with Yellow.ai, allowing hassle-free implementation of new features and seamless workflows.
Cons
  • Users find the steep learning curve of yellow.ai challenging, particularly for those new to conversational AI technologies.
  • Users experience a steep learning curve when implementing Yellow.ai, especially those new to conversational AI technology.
  • Users note that AI limitations hinder functionality, with room for improvement in NLP and chatbot learning capabilities.
  • Users find the platform complex for newcomers, requiring significant technical knowledge for effective use and integration.
  • Users face difficult implementation challenges, including complex integrations and a steep learning curve for new technologies.

What Are Recent G2 Reviews of yellow.ai?

What Are G2 Users Discussing About yellow.ai?

MyOperator

MyOperator is a Business AI Communication Platform that helps businesses manage customer conversations across Calls, WhatsApp, and AI agents from a single unified platform. Built on CPaaS infrastructure, it combines the WhatsApp Business API, cloud telephony, conversational AI, and workflow automation to help businesses automate repetitive customer interactions, so their teams can focus on high-value conversations. Trusted by 12,000+ businesses, including Amazon, Apollo, Domino’s, TCS, and Razorpay, MyOperator has powered over 2.5 billion customer conversations across 14+ years, and is defining the Business AI Operator category in India. Most communication tools solve one problem at a time. MyOperator works differently: calls, WhatsApp, and AI agents share context on one platform, giving businesses a single view of every customer interaction regardless of its channel of origin. This shows up across four core areas: ☑️ AI voice agents: These agents pick up your inbound and outbound calls, handle the routine FAQs, qualify leads over the phone, and book appointments without a human intervention. ☑️ AI chat agents: Live agents on WhatsApp and web chat, answering product questions, qualifying inbound enquiries, and booking appointments around the clock. ☑️ WhatsApp Business API: Every WhatsApp conversation runs through one shared inbox instead of scattered personal numbers. Follow-ups happen automatically, so no lead goes cold while your team is busy elsewhere. ☑️ Cloud telephony & IVR: Every call gets routed to the right team instantly based on the caller's intent. Your team gets access to call transcripts, recordings, and full customer context with tailored reports and call analytics. ☑️ Unified analytics & reporting: All your calls, WhatsApp conversations, and AI agent activity show up on one dashboard instead of five different reports. You get to make decisions based on real numbers, not scattered guesswork. From healthcare and education to real estate, ecommerce, and financial services, MyOperator powers high-volume customer communication with with ISO 27001-certified enterprise-grade security, dedicated implementation & support, and API-driven architecture built for reliability at any scale, helping businesses respond faster, convert more, and grow without adding complexity.

Average Rating: 4.1/5.0

Total Reviews: 80

Who Is the Company Behind MyOperator?

  • Seller: MyOperator
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Noida, Uttar Pradesh
  • LinkedIn® Page: www.linkedin.com
    318 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 47% Small, 45% Medium

What Do G2 Reviewers Say About MyOperator?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support from MyOperator, highlighting prompt responses and proactive assistance from account managers.
  • Users value the helpful support and seamless integration of MyOperator, enhancing their marketing experience significantly.
  • Users appreciate the ease of use of MyOperator, making communication management straightforward and efficient for their needs.
  • Users value the easy setup of MyOperator, enhancing their experience with seamless onboarding and support.
  • Users appreciate the proactive staff support from MyOperator, ensuring smooth onboarding and responsive assistance whenever needed.
Cons
  • Users highlight missing essential features in MyOperator, along with poor service quality and unresponsive support, impacting reliability.
  • Users face poor customer support from MyOperator, with delayed responses and unacknowledged issues impacting business efficiency.
  • Users note the lack of basic telephony features in MyOperator, hindering its overall effectiveness and usability.
  • Users report significant integration issues with MyOperator that hinder efficient usage and overall satisfaction.
  • Users highlight the poor UI design of MyOperator, describing it as outdated and clunky, hindering their experience.

What Are Recent G2 Reviews of MyOperator?

What Are G2 Users Discussing About MyOperator?

Wabo

What is Wabo.ai? Wabo.ai is a WhatsApp Business API platform that helps businesses automate customer interactions, streamline communication, and drive sales through WhatsApp. Designed for businesses of all sizes, Wabo.ai empowers brands to engage with customers using AI-powered chatbots, WhatsApp broadcasting, drip campaigns, and multi-agent chat inboxes—all from a single, easy-to-use platform. With Wabo.ai, businesses can automate responses, send bulk WhatsApp messages, and manage leads effectively. Our WhatsApp chatbot ensures 24/7 availability, reducing response time and improving customer satisfaction. Whether you need marketing automation, lead nurturing, or customer support, Wabo.ai simplifies it all with no-code workflows and seamless integrations. Key Features of Wabo.ai: 🔹 WhatsApp Chatbot & Automation – Automate customer conversations with AI-powered chatbots. 🔹 Bulk WhatsApp Messaging – Send high-converting WhatsApp broadcast campaigns with rich media. 🔹 WhatsApp Inbox for Teams – Manage multi-agent customer support and assign conversations to team members. 🔹 Drip Campaigns & Follow-ups – Automate WhatsApp sequences to nurture leads and boost engagement. 🔹 API & CRM Integrations – Connect WhatsApp with your CRM, marketing tools, and business apps. 🔹 WhatsApp Notifications & Alerts – Send transactional messages, order updates, and reminders to customers. Why Choose Wabo.ai? 🚀 Boost Engagement – Reach customers instantly through personalized WhatsApp conversations. 📈 Increase Sales – Convert more leads with automated WhatsApp follow-ups. 💬 Enhance Customer Support – Reduce wait times and improve customer satisfaction. 🔗 Seamless Integrations – Connect with HubSpot, Shopify, Zoho, WooCommerce, and other tools. 🔒 Secure & Scalable – Enterprise-grade security with end-to-end encryption. Who Uses Wabo.ai? ✔ E-commerce – Automate order updates, abandoned cart recovery, and promotions. ✔ SaaS & B2B – Manage lead generation, customer onboarding, and renewals. ✔ Healthcare & Finance – Send appointment reminders, policy updates, and service notifications. ✔ Education & Coaching – Engage students, send course reminders, and handle inquiries. Wabo.ai helps businesses unlock the full potential of WhatsApp for marketing, sales, and customer support—all while increasing engagement and revenue.

Average Rating: 4.8/5.0

Total Reviews: 10

Who Is the Company Behind Wabo?

Who Uses This Product?

  • Company Size: 50% Small, 30% Medium

What Do G2 Reviewers Say About Wabo?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Wabo, highlighting its intuitive design and user-focused experience.
  • Users value the outstanding customer support from Wabo, appreciating prompt solutions and effective assistance whenever needed.
  • Users find Wabo's affordability combined with ease of use makes it a top choice for teams of all levels.
  • Users value the easy automation of Wabo, finding it user-friendly and efficient for daily operations.
  • Users highlight the easy setup of Wabo, facilitating a smooth transition and immediate accessibility for all team members.
Cons
  • Users find some features overly complicated, making understanding and utilizing the chatbot challenging.
  • Users find Wabo to be expensive and suggest that more tier options would improve accessibility.
  • Users note the missing features in Wabo, indicating a need for more developed options and flexible pricing tiers.

What Are Recent G2 Reviews of Wabo?

Iterable

Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com.

Average Rating: 4.4/5.0

Total Reviews: 831

Who Is the Company Behind Iterable?

  • Seller: Iterable
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    873 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Email Marketing Manager, CRM Manager
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Iterable?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Iterable, appreciating its intuitive UI and seamless campaign management.
  • Users praise Iterable's exceptional customer support for its responsiveness, knowledge, and genuine partnership approach.
  • Users value the intuitive interface of Iterable, allowing easy campaign creation and effective audience engagement.
  • Users appreciate the helpful support and guidance from Iterable's team, ensuring a seamless experience and effective campaigns.
  • Users appreciate the powerful multi-channel automation of Iterable, finding it easy to set up and use for campaigns.
Cons
  • Users mention a lack of detailed analytics and flexible segmentation features, indicating missed opportunities for workflow improvements.
  • Users struggle with the learning curve of Iterable, finding datafeeds and reporting capabilities challenging to navigate.
  • Users find Iterable's limited features hinder deep analysis and journey tracking compared to other ESPs.
  • Users experience difficulties in reporting issues due to weak capabilities and lack of clarity in setup and organization.
  • Users find Smart Ingest speed and scalability limitations frustrating, seeking intuitive management and better reporting functionalities.

What Are Recent G2 Reviews of Iterable?

What Are G2 Users Discussing About Iterable?

BIK

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!

Average Rating: 4.5/5.0

Total Reviews: 66

Who Is the Company Behind BIK?

  • Seller: BIK
  • Year Founded: 2019
  • HQ Location: Palo Alto
  • LinkedIn® Page: www.linkedin.com
    358 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Cosmetics
  • Company Size: 62% Small, 30% Medium

What Do G2 Reviewers Say About BIK?

AI-generated summary from verified user reviews

Pros
  • Users benefit from BIK's excellent customer support, facilitating easy setup and integration for a seamless experience.
  • Users appreciate the ease of use of BIK, finding it simple and convenient for managing customer communications.
  • Users love the user-friendly interface and robust features of BIK, enhancing message analysis and customer engagement.
  • Users value the helpful support team of BIK, providing quick resolutions and enhancing overall experience.
  • Users love the seamless integrations of BIK, allowing easy management of communications across multiple platforms.
Cons
  • Users find the missing features of BIK frustrating, as essential functionalities hinder their overall experience.
  • Users experience software bugs causing lagging, loading issues, and problems with custom Excel sheet uploads.
  • Users note the high cost of BIK, which might deter some, despite its effectiveness and a free trial offer.
  • Users experience update issues that lead to lagging, freezing, and difficulties with new notifications on BIK.
  • Users find managing campaign issues tedious, mentioning difficulties in tracking performance and occasional message delivery failures.

What Are Recent G2 Reviews of BIK?

Trengo

Trengo is an AI-first customer communication platform used by 17,000+ people worldwide. WhatsApp Business API, email, live chat, voice, and social channels connect into one shared inbox where AI agents resolve up to 80% of repetitive conversations automatically, in 70+ languages, 24/7. AI agents handle FAQs, qualify leads, update contact details, and escalate to humans when needed across every channel, without code. Native integrations include HubSpot, Salesforce, Shopify, WooCommerce, Magento, Lightspeed, and Klaviyo. As an official WhatsApp Business Solution Provider and Meta Business Partner, Trengo supports WhatsApp CRM and WhatsApp marketing at scale. Used across eCommerce, hospitality, travel, leisure, and automotive as a leading alternative to Zendesk, Freshdesk, Intercom, Front, Gorgias, Tidio, Respond.io, and WATI.

Average Rating: 4.3/5.0

Total Reviews: 244

Who Is the Company Behind Trengo?

  • Seller: Trengo
  • Year Founded: 2017
  • HQ Location: Utrecht, Utrecht, Netherlands
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Leisure, Travel & Tourism, Apparel & Fashion
  • Company Size: 73% Small, 26% Medium

What Do G2 Reviewers Say About Trengo?

AI-generated summary from verified user reviews

Pros
  • Users find Trengo incredibly easy to use, streamlining customer communication and enabling faster responses.
  • Users value the helpfulness of Trengo's support team, enhancing their overall experience and ease of use.
  • Users commend excellent customer support from Trengo, highlighting personalized assistance from Charlotte that enhances their experience.
  • Users value the exceptional onboarding experience and support from Trengo, ensuring smooth implementation and communication.
  • Users value the clear overview of all customer communication in Trengo, enhancing responsiveness and team collaboration.
Cons
  • Users face challenges with missing features in Trengo, including inconsistent message delivery and limited response capabilities.
  • Users find the limited features of Trengo hinder effective tracking and optimization of customer interactions.
  • Users face messaging issues with chat tracking and email sync, compromising engagement measurement and user experience.
  • Users face challenges due to ineffective chat tracking and limitations in response options, impacting engagement and functionality.
  • Users report bug issues that disrupt message flows, hinder call functionalities, and delay fixes significantly.

What Are Recent G2 Reviews of Trengo?

What Are G2 Users Discussing About Trengo?

Lime Connect (formerly Userlike)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center. AI Agents resolve recurring requests end-to-end, while professional service features such as voice messages, live translations, intelligent routing, and browser-based video calls with screen sharing support teams when human expertise is needed. The mobile app ensures that customer interactions can be managed anytime, anywhere. Connect AI takes your customer service to the next level. Deploy autonomous AI Agents that handle up to 70% of interactions independently, automate workflows, and update integrated systems such as your CRM or commerce platform. With our visual no-code Workflow Builder, you can structure and automate business processes efficiently—defining triggers, conditions, and actions via drag and drop, without any programming knowledge. In combination with Connect AI, workflows can be enhanced with intelligent decision logic, enabling faster responses while reducing manual work. The AI Copilot supports your service team by summarizing conversations, suggesting responses, and providing relevant knowledge in real time. Both features improve efficiency, reduce costs, and maintain high-quality customer interactions. Lime Connect also provides tools for lead generation and follow-up, including a modern website messenger and WhatsApp Campaigns for direct, personalized communication with customers. Existing chatbots can be integrated via the chatbot API to extend your AI capabilities. Since Lime Connect was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Lime Connect a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Lime Connect guarantees data protection and security for your customers, your employees and your company as a whole. Lime Connect is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Lime Connect.

Average Rating: 4.4/5.0

Total Reviews: 441

Who Is the Company Behind Lime Connect (formerly Userlike)?

Who Uses This Product?

  • Who Uses This: CEO, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Lime Connect (formerly Userlike)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy WhatsApp implementation of Lime Connect, making customer management seamless and efficient.
  • Users praise the easy WhatsApp implementation of Lime Connect, making customer management effortless and efficient.
  • Users love the easy WhatsApp implementation, making customer management smooth and efficient.
  • Users love the easy WhatsApp implementation of Lime Connect, simplifying their customer management significantly.
  • Users love the easy integrations of Lime Connect, simplifying customer management effortlessly through WhatsApp.
Cons
  • Users find the product expensive, despite its functionality, which could deter some potential buyers.
  • Users find the bland design of Lime Connect unappealing, though acknowledge its functionality despite the cost.

What Are Recent G2 Reviews of Lime Connect (formerly Userlike)?

What Are G2 Users Discussing About Lime Connect (formerly Userlike)?

Rasayel

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.

Average Rating: 4.5/5.0

Total Reviews: 44

Who Is the Company Behind Rasayel?

Who Uses This Product?

  • Top Industries: Computer Software, Leisure, Travel & Tourism
  • Company Size: 66% Small, 30% Medium

What Do G2 Reviewers Say About Rasayel?

AI-generated summary from verified user reviews

Pros
  • Users find Rasayel easy to use, appreciating its intuitive nature and seamless implementation with real-life scenarios.
  • Users commend the responsiveness of Rasayel's customer support, highlighting their politeness and effective issue resolution.
  • Users commend the responsive WhatsApp support of Rasayel, ensuring effective assistance and seamless user experience.
  • Users value the seamless WhatsApp integration and intuitive features of Rasayel, enhancing team collaboration and efficiency.
  • Users value the straightforward user interface of Rasayel, making it easy to navigate and implement.
Cons
  • Users express concern over limited features, particularly regarding outreach time and the need for enhanced analytics.
  • Users note the missing features in Rasayel, but express hope for future improvements from the development team.
  • Users find the navigation poor, making the Rasayel interface challenging and cluttered for new users.
  • Users find the limited outreach time and lack of group chat functionality to be significant drawbacks of Rasayel.
  • Users find the pricing of Rasayel to be expensive and unclear, making budget management difficult for businesses.

What Are Recent G2 Reviews of Rasayel?

Blueshift by BlueConic

Stop fighting your tech stack and start talking to your customers with a platform that actually works for you. We built Blueshift because we were tired of clunky tools that add more work to your day. It is not another confusing box of parts that leaves you to figure it out on your own. We brought your data, AI, and channels together so you can focus on your message instead of your technical setup. Most marketers spend more time cleaning messy spreadsheets than actually sending emails. Our platform aggregates customer data to create meaningful profiles. You can see what people are doing in real time instead of looking at what they did weeks ago. This lets you send messages that feel personal because they are based on how people really act. It is about being relevant without the manual struggle. You should not need a math degree or an IT team to run a basic campaign. Our Customer AI handles the heavy lifting by predicting what your customers want and when they want to hear from you. It points out which groups to target and suggests the right products for each person. This AI even runs your A/B tests for you. It saves the average team about 40 hours of work every month. That is a lot of time you could spend on things that actually matter. You can coordinate everything from email and SMS to your website in one place. Your customers get a smooth ride no matter where they interact with your brand. We integrate seamlessly with your current tools so you can get started quickly. It is a simple way to increase sales and satisfy your customers without the usual operational nightmare.

Average Rating: 4.4/5.0

Total Reviews: 273

Who Is the Company Behind Blueshift by BlueConic?

  • Seller: BlueConic
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Boston, Massachusetts
  • LinkedIn® Page: www.linkedin.com
    170 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Email Marketing Manager, Email Marketing Specialist
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 53% Medium, 34% Small

What Do G2 Reviewers Say About Blueshift by BlueConic?

AI-generated summary from verified user reviews

Pros
  • Users find Blueshift's platform to be easy to learn and user-friendly, enhancing onboarding and customer journey building.
  • Users commend the quality customer support of Blueshift, highlighting its speedy and detailed responses for seamless assistance.
  • Users appreciate the advanced features and seamless integration of Blueshift, enhancing customer engagement and marketing efforts.
  • Users value the personalization capabilities of Blueshift, enhancing marketing strategies through data-driven customer engagement.
  • Users value the exceptional customer engagement of Blueshift, benefiting from personalized support and continuous product improvements.
Cons
  • Users find the learning curve overwhelming due to complex features and suggest improvements for onboarding support.
  • Users note missing features in Blueshift, hindering reporting and data exports while awaiting improvements from support.
  • Users highlight the lack of essential features in Blueshift, though they appreciate the support team's responsiveness to requests.
  • Users find complexity in Blueshift's reporting and data export features, complicating their marketing processes and user experience.
  • Users find Blueshift to be expensive, particularly with additional fees for app integrations impacting smaller teams.

What Are Recent G2 Reviews of Blueshift by BlueConic?

What Are G2 Users Discussing About Blueshift by BlueConic?

Enginemailer

Enginemailer is a customer messaging platform that brings outreach campaigns and conversations together, helping businesses reach customers at scale and continue engaging them one-to-one. Our email offering supports businesses with marketing campaigns, transactional notifications and automated sequences. Enginemailer Conversations provides a central inbox to manage customer interactions across multiple channels, while the AI Agent helps businesses automate replies and respond to customers around the clock. Designed for individuals, small businesses and growing teams, Enginemailer combines ease of use with enterprise-grade reliability, security and scalability. This gives businesses an accessible way to strengthen customer engagement, with the flexibility to scale their communications as they grow. Key Features and Benefits 1. Grow and Manage an Unlimited Subscriber Base Manage unlimited subscribers without being charged based on the size of your contact database. Import and organise contacts with intelligent import tools, maintain list quality with automated email cleansing and segment subscribers into targeted groups for more relevant communication. Businesses can also grow their subscriber base through landing pages, online forms, AI Card Scanner and AI-powered conversations, helping turn new enquiries into subscribers that can be nurtured over time. 2. All-in-One Email Solution Manage marketing campaigns, transactional emails and autoresponders within one platform. Create professional email campaigns using ready-made templates and an intuitive drag-and-drop email editor, personalise content for different audiences and use AI Content Generator to quickly create relevant email copy. Set up autoresponders to improve customer experience, and connect your backend systems through APIs to send confirmations, notifications and other system-generated communications. 3. Reach Customers with WhatsApp Marketing Extend your marketing beyond email with WhatsApp campaigns via the official WhatsApp Business API managed directly within Enginemailer. Send marketing broadcasts using approved WhatsApp message templates and reach customers through a channel designed for timely, direct communication. WhatsApp marketing gives businesses another way to engage their audience at scale while managing campaigns alongside their other customer communications. 4. Manage Customer Conversations Across Multiple Channels Enginemailer Conversations brings customer enquiries from multiple platforms and channels into a shared inbox where teams can manage and respond from one place. Multiple team members can collaborate on customer interactions, maintain visibility across conversations and provide a more consistent customer experience. All Conversations plans include unlimited inbound messages, so businesses can receive customer enquiries without worrying about message limits. 5. Automate Conversations with an AI Agent Add on an AI Agent to respond to customer enquiries 24/7 across your conversation channels. The AI Agent can learn from your business FAQs and documents, answer common questions, collect customer details and hand conversations over to your team when human assistance is needed. Customer information collected during conversations can also be added to relevant subscriber segments, helping businesses turn enquiries into subscribers they can continue engaging through future campaigns. 6. Understand and Improve Campaign Performance Track email delivery, opens, clicks, subscriber engagement and other campaign metrics through integrated reporting and analytics. Monitor delivery failures, understand how audiences respond and use A/B testing and performance insights to improve targeting, content and future campaigns. 7. Connect with Thousands of Apps and Business Systems Integrate Enginemailer with thousands of applications through low-code and no-code platforms such as Zapier, Make, n8n and Pabbly, or connect it with your existing systems using REST APIs and webhooks.

Average Rating: 4.6/5.0

Total Reviews: 43

Who Is the Company Behind Enginemailer?

  • Seller: Enginemailer
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Petaling Jaya, Selangor
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Events Services
  • Company Size: 84% Small, 21% Medium

What Do G2 Reviewers Say About Enginemailer?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Enginemailer, making email marketing straightforward and enjoyable.
  • Users appreciate the incredible reliability of Enginemailer, ensuring consistent performance without glitches or surprises.
  • Users love the simplicity and reliability of Enginemailer, making email marketing straightforward and enjoyable.
  • Users praise the efficient customer support of Enginemailer, making operations seamless and reliable for their needs.
  • Users appreciate the user-friendly interface of Enginemailer, making campaign management simple and efficient.
Cons
  • Users are frustrated by the limited integrations with third-party tools, hindering automation and workflow efficiency.
  • Users express frustration with the poor mobile experience, wishing for a mobile app to monitor campaigns conveniently.
  • Users express frustration over tool limitations, particularly in automation, customization options, and lack of detailed analytics.
  • Users experience frustrating automation difficulties, often resulting in manual management of follow-up sequences instead of seamless workflows.
  • Users report that the dashboard issues hinder access to detailed analytics and overall user experience with Enginemailer.

What Are Recent G2 Reviews of Enginemailer?

What Are G2 Users Discussing About Enginemailer?

PushEngage

PushEngage is a customer engagement platform built for mid-market and enterprise eCommerce brands that want to grow retained revenue without increasing acquisition spend or engineering load. When paid channels plateau and CAC keeps climbing, PushEngage helps retention and growth teams shift revenue to an owned, high-intent channel: real-time Web and App push notifications — fully driven by marketing, not developers. What PushEngage Does Best PushEngage enables lifecycle, retention, and CRM teams to automate revenue-driving messages based on real user behavior—across web and mobile—without waiting on engineering backlogs. Teams use PushEngage to: - Recover abandoned carts and sessions in real time - Increase repeat purchases and customer lifetime value - Drive AOV with timely, personalized product and offer triggers - Reactivate dormant users with behavior-based automation - Unify Web + App push as part of a modern retention stack Built for Scale, Not SMB Hacks PushEngage is purpose-built for organizations with real volume, real complexity, and real revenue targets. Ideal for teams with: - $25M–$500M+ in annual revenue - 1M+ monthly sessions - A mature martech stack (HubSpot, Marketo, Salesforce) - Limited engineering bandwidth but high retention goals - Web platforms with multi-step checkout or high SKU velocity - Existing or planned mobile apps Why Teams Choose PushEngage Unlike generic notification tools, PushEngage is designed around retention as a revenue function, not just messaging. Key outcomes customers see: - 12–25% uplift in recovery revenue - 15–40% increase in repeat purchases - Reduced CAC dependency by shifting growth to owned channels - Faster experimentation without dev involvement PushEngage puts retention ownership where it belongs — with growth and lifecycle teams — while giving leadership clear, measurable revenue impact. If your acquisition engine is already built and you’re ready to scale revenue more efficiently, PushEngage is the missing retention layer in your stack. New: Official PushEngage MCP Server PushEngage now ships an official MCP (Model Context Protocol) server, so your AI assistant can operate your push marketing directly. Connect once from Claude, Cursor, Windsurf, or any MCP-compatible agent, then create and send notifications, manage segments and audience groups, configure drip and triggered campaigns, and pull performance analytics — all conversationally, with your PushEngage account's permissions. Setup is a single command (npx -y @pushengage/mcp) with no code changes to your site or app.

Average Rating: 4.6/5.0

Total Reviews: 52

Who Is the Company Behind PushEngage?

Who Uses This Product?

  • Top Industries: Internet, Marketing and Advertising
  • Company Size: 74% Small, 25% Medium

What Do G2 Reviewers Say About PushEngage?

AI-generated summary from verified user reviews

Pros
  • Users value the customizable and targeted push notifications from PushEngage, enhancing engagement and improving conversion rates.
  • Users value the customization and targeting of PushEngage notifications, enhancing engagement and delivering personalized experiences.
  • Users praise the campaign management tools of PushEngage for effectively reaching and engaging their audience.
  • Users appreciate the customer satisfaction with PushEngage, enabling communication even without social media.
  • Users appreciate the ease of use of PushEngage, finding it simple to manage and send notifications effortlessly.
Cons
  • Users find the steep learning curve of PushEngage challenging, making it difficult to fully grasp its functionalities.

What Are Recent G2 Reviews of PushEngage?

What Are G2 Users Discussing About PushEngage?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated April 9, 2026