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Charles

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32 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2019
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Star Rating

30
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Charles Reviews

Review Filters
Profile Name
Star Rating
30
2
0
0
0
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
01/24/2025
Validated Reviewer
Review source: Organic

Efficient, automation and campaign updates great, customer service easy to reach and quick

I’ve been happy with Charles and the results so far. The platform has made it so easy and efficient to reach customers quickly, which has been a game changer for our business. The automation features, along with the recent updates to the campaign tools, have streamlined our processes and boosted our productivity. I also really appreciate the flexibility of the system, as it adapts to our needs seamlessly. On top of that, their service is great – always easy to reach and quick to assist. Highly recommend!
Verified User in Furniture
AF
Verified User in Furniture
01/24/2025
Validated Reviewer
Review source: Organic

Taking WhatsApp Marketing to the Next Level

We recently tested WhatsApp with Charles, and we’re absolutely thrilled! The user experience is outstanding – everything is intuitive and easy to navigate. What impressed us the most was the quick support and the friendly, professional communication with the team. Charles has truly helped us work more efficiently and streamline our processes. We’re already excited to see the upcoming features! Highly recommended!
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
12/23/2024
Validated Reviewer
Verified Current User
Review source: Organic

Ease of usage & Implementation

Our company successfully integrated Charles, streamlining engineering efforts & was very easy to implement. The tool was also very easy to use. This integration has yielded positive results in key business metrics.

About

Contact

HQ Location:
Berlin, DE

Social

@charles_chatout

What is Charles?

Charles GmbH is a company that specializes in offering conversational commerce solutions, enabling businesses to engage with customers via chat applications. By integrating commerce functionalities within popular messaging platforms like WhatsApp, Charles helps companies streamline sales, marketing, and customer support. This approach allows businesses to provide personalized and efficient customer interactions, enhance customer satisfaction, and increase sales conversions. The company's technology ensures seamless communication channels, transforming traditional e-commerce strategies with a focus on conversation-driven transactions.

Details

Year Founded
2019