Best Survey Software - Page 20

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 946

Category Stats (Nov 2026)

  • Average Rating: 4.42/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: QPoint Survey (+5.56%) - Among all products in this category, QPoint Survey recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 160,700+ Authentic Reviews
  • 946+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Birdeye, Jotform, Zoho Survey, Microsoft 365, Typeform, and Microsoft Forms.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=birdeye&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft365&focus%5B%5D=typeform&focus%5B%5D=microsoft-forms)

Recollective

The Recollective Qualitative Research and Insight Community platform combines the strategic value of engaged communities with the depth of qualitative research, all powerfully assisted by AI. As a trusted leader in online qualitative research, Recollective empowers brands with flexible solutions for projects of any size or duration, from quick 3-day pop-up studies to long-term communities spanning months or years. Recognized in the GRIT Top 50 for six consecutive years, Recollective is the go-to platform for both agencies and brands, including C+R Research, Adelphi, Experian, Big Village, Mattel and Nikon. With advanced AI features like Ask AI for rapid analysis, AI-moderated interviews and Automatic Translations, Recollective accelerates insight generation, helping you launch, learn and adapt your study effectively and efficiently. Applications include Insight Communities, Concept Testing, Behavioural Studies, Customer Feedback, Advisory & Consultation, Co-Creation and Ideation, Employee Satisfaction and Ethnographic projects. For more details, please visit Recollective.com. Key benefits include: Better Data Quality: in-depth responses, peer interaction and “in the moment” research tools Stronger Engagement: intuitive interface, access from any device and a familiar social networking experience Faster Results: same-day setup and deployment of studies, real-time monitoring, instant community feedback, instant transcription and and AI-driven analysis Greater Value: eliminate or reduce recruiting costs, reuse past activities, reduce time spent moderating and analysing.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate Recollective?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Recollective?

Who Uses This Product?

  • Top Industries: Market Research
  • Company Size: 43% Large, 29% Small

What Do G2 Reviewers Say About Recollective?

AI-generated summary from verified user reviews

Pros
  • Users value the customizability of Recollective, enhancing their ability to create themed video clips effortlessly.
  • Users value the customization features of Recollective, enabling tailored video clips and organized thematic content.
  • Users appreciate the ease of creation in Recollective, enabling seamless transcript scanning and thematic organization.
  • Users love the ability to scan transcripts and create themed video clips with highlighted text for easy organization.
  • Users value the organizational tools of Recollective, making it easy to scan transcripts and highlight themes.

What Are Recent G2 Reviews of Recollective?

What Are G2 Users Discussing About Recollective?

Shapes

Shapes is the people platform for the AI era. Every HR process lives in one place, from your people directory and time off to performance cycles and analytics, with no spreadsheets or scattered systems in sight. AI agents handle the admin load end-to-end: answering employee questions instantly, running onboarding seamlessly, and flagging patterns or issues that need your attention. Using Vibe Views, any people leader can build the dashboard or tool they've always needed, just by describing it. No engineer required. Connect your people data wherever AI works, through MCP, enabling deep analysis, workflow triggers and custom tooling without ever exporting sensitive data. One clear price. Quick to implement. Built for HR leaders ready to turn off the noise and turn up the strategy.

Average Rating: 4.6/5.0

Total Reviews: 35

How Do G2 Users Rate Shapes?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Shapes?

  • Seller: Shapes
  • Year Founded: 2022
  • HQ Location: Tel Aviv, Israel
  • LinkedIn® Page: www.linkedin.com
    84 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 66% Small, 34% Medium

What Do G2 Reviewers Say About Shapes?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of Shapes, making it easy to manage HR processes and collaborate effectively.
  • Users commend the exceptional customer support of Shapes, highlighting responsiveness and commitment to resolving issues quickly.
  • Users value the user-friendly interface of Shapes, enhancing project management and collaboration for teams effectively.
  • Users find the intuitive design of Shapes greatly enhances their ability to manage HR processes easily.
  • Users appreciate the comprehensive features of Shapes, which enhance project management and team collaboration effortlessly.
Cons
  • Users note several missing features, such as currency support and integration with essential tools, needing significant improvements.
  • Users request more integration options in Shapes, noting some essential features are currently missing in the new system.
  • Users desire a mobile app for Shapes, as the current web-only access limits convenience and flexibility.
  • Users express the need for a mobile app as the current web-only access limits usability.
  • Users are disappointed by the lack of a mobile app, limiting access to the Shapes product on the go.

What Are Recent G2 Reviews of Shapes?

Sphinx Declic

Sphinx Declic is a comprehensive SaaS solution designed for creating, distributing, and analyzing online surveys efficiently. It offers an intuitive interface that guides users through the entire survey process—from questionnaire design to data analysis—without the need for prior installation. This makes it ideal for conducting quick, effective, and professional surveys. Key Features and Functionality: - User-Friendly Questionnaire Design: Provides over 15 question types and customizable templates to align with your brand identity. - Versatile Distribution Channels: Supports multiple dissemination methods, including email with follow-ups, offline collection via smartphones and tablets, QR codes for in-store or postal surveys, and integration with social media platforms like Facebook and Twitter. - Real-Time Data Analysis: Offers automatic processing of survey responses, cross-tabulation, filtering, customizable tables and charts, qualitative analysis of open-ended responses, and real-time sharing of results. - Enhanced User Experience: Features an updated ergonomic design for a more straightforward and modern user experience, along with the ability to import external data to streamline data utilization. Primary Value and User Solutions: Sphinx Declic empowers organizations to conduct professional-grade surveys with ease and speed. Its all-in-one, web-based platform eliminates the complexities typically associated with survey creation and analysis. By offering a range of distribution channels and real-time analytical tools, it enhances response rates and provides actionable insights promptly. This solution is particularly beneficial for businesses and researchers seeking an efficient, cost-effective method to gather and interpret data, thereby facilitating informed decision-making.

Average Rating: 4.2/5.0

Total Reviews: 9

How Do G2 Users Rate Sphinx Declic?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Sphinx Declic?

Who Uses This Product?

  • Company Size: 78% Small, 22% Medium

What Do G2 Reviewers Say About Sphinx Declic?

AI-generated summary from verified user reviews

Pros
  • Users find Sphinx Declic's ease of creation invaluable for designing and launching online questionnaires effortlessly.
  • Users find Sphinx Declic to be a valuable tool for real-time reporting and effective survey management.
Cons
  • Users find the difficult setup of Sphinx Declic cumbersome, especially with complex branching and manual editing methods.
  • Users find editing branching structures cumbersome, making logic adjustments and linear views challenging during setup.

What Are Recent G2 Reviews of Sphinx Declic?

What Are G2 Users Discussing About Sphinx Declic?

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SurveyStance

The SurveyStance Feedback Kiosk is modern way to capture customer feedback. Collect real-time feedback with our emoji based feedback surveys. Designed to get feedback from customers or employees. The Feedback Kiosk is easy to use and can be set up in just minutes. Plus, it's highly customizable, so you can tailor the surveys to your specific needs. And because it's based on an iPad, the Feedback Kiosk is also very user-friendly. Your customers or employees will have no trouble using it to give you the feedback you need.

Average Rating: 4.5/5.0

Total Reviews: 10

How Do G2 Users Rate SurveyStance?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind SurveyStance?

  • Seller: SurveyStance
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Newport Beach, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Company Size: 45% Small, 27% Large

What Are Recent G2 Reviews of SurveyStance?

What Are G2 Users Discussing About SurveyStance?

TWIPLA

TWIPLA is a website analytics platform that helps marketing, product and eCommerce teams understand visitor behavior and act on it. It combines web analytics, heatmaps, session recordings, funnels, surveys and AI recommendations in one tool, with one installation, and works without cookies or consent banners. Most analytics show you what happened. TWIPLA tells you what to do about it. The thirteen tools are organized in four stages, so every number leads to an explanation and every explanation leads to an action. Observe: Live Visitor Activity, Traffic Sources & Exit Paths, Audience Intelligence, Campaign Engagement, Competition, Industry & Regional Benchmarking, and eCommerce Analytics show where visitors come from, who they are and what they buy. Analyze: Event Tracking & Visitor Journey Analysis, UX Health Score & Friction Monitoring, Heatmaps, Session Recordings and Visitor Surveys & Polls show how visitors behave on each page and where they struggle. Understand: Conversion & Revenue Tracking connects behavior to outcomes with funnels and revenue attribution. Act: Growth Engine reads your data, finds growth opportunities and drafts the content and changes to capture them. TWAIA AI Assistant answers plain-language questions about your site using your own data, so nothing is hallucinated. Filters carry across all tools, and a number on one screen becomes a recording, a funnel or an answer with one click. TWIPLA collects first-party data without cookies, so it works without a consent banner and is not blocked by browser tracking prevention or ad blockers. Configurable privacy modes support GDPR, CCPA and ePrivacy compliance, with data stored in Germany under ISO 27001. TWIPLA has native integrations for Wix, WordPress and TYPO3, guided setups for Google Tag Manager and Weebly, and a one-step install on any other platform, Shopify included. An API is available for custom setups. It is used by more than 2.5 million websites, including Virgin, TYPO3 and the Technical University of Munich. A Free plan includes all thirteen tools. Growth Engine is included from the Basic plan up. Every paid plan comes with a 30-day unlimited trial, no card required.

Average Rating: 4.5/5.0

Total Reviews: 43

How Do G2 Users Rate TWIPLA?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind TWIPLA?

  • Seller: TWIPLA
  • Year Founded: 2016
  • HQ Location: München, Bayern
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®
  • Ownership: Bootstrapped

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 72% Small, 22% Medium

What Do G2 Reviewers Say About TWIPLA?

AI-generated summary from verified user reviews

Pros
  • Users praise TWIPLA for its intuitive analytics and privacy-first design, making website intelligence accessible and effective.
  • Users value the intuitive and action-focused analytics of TWIPLA, making website analysis easier and more effective.
  • Users praise the ease of use of TWIPLA, appreciating its intuitive design and seamless integration capabilities.
  • Users value the insightful tracking information from TWIPLA, enhancing their understanding of customer behavior and website performance.
  • Users value the insightful visitor tracking of TWIPLA, greatly aiding in website enhancement and business growth.
Cons
  • Users feel that TWIPLA is too expensive, especially for small businesses and non-revenue generating organizations.
  • Users face difficult customization issues in TWIPLA, limiting their ability to tailor the platform to their specific needs.
  • Users express concerns over inadequate tracking due to fixed attribution models that limit customization for sales cycles.
  • Users are frustrated by limited customization options, making it difficult to tailor TWIPLA for specific needs and languages.
  • Users are frustrated by the lack of attribution window customization, hindering effective tracking for complex sales cycles.

What Are Recent G2 Reviews of TWIPLA?

What Are G2 Users Discussing About TWIPLA?

Useberry

Useberry is a user testing and product research platform designed to empower teams with actionable insights throughout the product development journey. As a UX/UI research solution, Useberry enables UX researchers, designers, product teams and managers, to validate ideas, refine designs, and optimize user experiences. Whether you're testing early-stage prototypes or improving the information architecture of a live website, Useberry ensures user feedback becomes a central part of your design process. Who is it for? Useberry is built for UX/UI designers, UX researchers, product managers, and innovative product teams who prioritize user-centricity in their work. From global enterprises to startups, organizations of all sizes can use Useberry to gain insights for building intuitive and engaging digital experiences. How does it work? With a wide range of usability testing methods, analytics, and collaboration tools, Useberry allows teams to quickly test their prototypes and live websites and make informed design decisions. Useberry’s integrations with popular design tools like Figma, Sketch, and ProtoPie further streamline the testing process. Key Features: - Prototyping Integrations: Connect seamlessly with leading design platforms (e.g., Figma, Adobe XD, ProtoPie, Sketch) to test and iterate designs effortlessly. - Usability Testing Tools: Conduct comprehensive Live Website and Prototype Usability Testing or use a variety of Useberry research methods such as Open Analytics, Single Tasks, 5-second Tests, and more to build your own study for detailed user feedback. - Information Architecture Studies: Improve your app or website structure with Card Sorting and Tree Testing. - Randomization & A/B Testing: Assigns participants to different study conditions, tasks, or questions which leads to more accurate understanding of user behavior and confident decision-making while reducing biases. - Surveys: Collect detailed qualitative insights using customizable surveys, including multiple-choice, opinion scales, and open-ended questions. - Recruiting Options: Access a large and vetted Useberry participant panel or use sharing links to recruit your own audience directly. - Visual Insights: Heatmaps, user flows, and video recordings reveal how users interact with your designs. - Quantitative Metrics: Measure success with task completion rates, time-on-task data, and miss-click analysis. Why Choose Useberry? Trusted by brands like Microsoft, Logitech, and Samsung, Useberry is a comprehensive solution for UX/UI research and user testing; with a large variety of research methods, advanced features, and effortless participant recruitment to meet the needs of diverse teams and projects. From usability testing to information architecture studies to surveys, Useberry offers all the tools you need to gather meaningful insights. With Useberry reporting and analytics, transform complex data into actionable insights and make confident, user-centered design decisions. Whether you're prototyping, refining designs, or optimizing live websites, Useberry ensures every step of your process is informed by real user feedback.

Average Rating: 4.4/5.0

Total Reviews: 16

How Do G2 Users Rate Useberry?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Useberry?

Who Uses This Product?

  • Company Size: 53% Small, 35% Medium

What Do G2 Reviewers Say About Useberry?

AI-generated summary from verified user reviews

Pros
  • Users find Survey Management in Useberry efficient and user-friendly, enhancing their insights into user behavior seamlessly.
  • Users value the user insights provided by Useberry, enhancing their understanding of user behavior across projects.
  • Users find the customer engagement features invaluable for gaining insights from survey interactions.
  • Users appreciate the responsive customer support from Useberry, which enhances collaboration and usability testing efficiency.
  • Users love the ease of use of Useberry, enabling efficient and streamlined usability testing across multiple projects.
Cons
  • Users find the current API limitations complicate their ability to manage studies independently on Useberry.
  • Users face a current limitation with API management, hindering their ability to conduct studies independently.
  • Users note a limited feature set that hinders independent study management, impacting overall usability of Useberry.

What Are Recent G2 Reviews of Useberry?

zenloop

zenloop is an AI-powered Customer Experience Management Platform and leading NPS software designed for B2B and digital businesses to optimize every touchpoint across the customer journey. As a comprehensive customer feedback management tool, zenloop enables you to easily launch net promoter surveys, CSAT surveys, and customer satisfaction survey with its software to capture feedback online and offline. The zenloop SaaS solution automatically collects, analyzes, and clusters feedback using advanced AI, delivering actionable insights through intelligent feedback analysis. zenloop empowers teams to boost retention, loyalty, and enthusiasm by identifying key drivers, automating win-back and advocacy workflows, and closing the loop with customers. With seamless integrations and a user-friendly interface, zenloop transforms feedback into measurable improvements, making it the ideal customer feedback platform to drive ROI, innovation, and customer-centric growth. Unlike Feedback Management applications, zenloop doesn’t simply focus on gathering and analyzing feedback to display insights. zenloop allows their customers to automatically convert such insights directly into workflows that lead to improvements in product and processes, win-back programs for dissatisfied customers, and advocacy plans for satisfied loyal customers. With zenloop companies can: - Collect multichannel direct and indirect customer feedback, which is automatically analyzed to provide insights into key drivers (of both satisfaction and dissatisfaction) and customer expectations - Benchmark data with other companies in the same industry and locations - Set rules to automatically trigger workflows to react to negative feedback based on customer segments, stage, and industry-specific keywords mentioned - Set rules to automatically trigger workflows to react to positive feedback and involve satisfied customers in tailored advocacy programs - Define automatic action plans, manage workflows, stakeholders, and cross-functional project teams to address issues and drive customer-centric innovation after identifying elements that generate friction (either within your product or processes) - Close the loop with customers by keeping them up to date regarding the progress of transformation initiatives they triggered through feedback - Monitor and prove the actual ROI of CX initiatives based on the impact of innovation zenloop can be seamlessly integrated into solutions such as Salesforce, Zendesk, Emarsys and all other common CRM, ERP, e-commerce, or STS systems. The platform is designed to serve fully-digital young or well-established businesses at different stages of their customer-centric transformation as well as large corporations with several digital and non-digital touchpoints along the customer journey. Characterized by an extremely user-friendly interface, easy and fast implementation, the platform guarantees the highest standards in terms of compliance and security.

Average Rating: 4.7/5.0

Total Reviews: 11

How Do G2 Users Rate zenloop?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind zenloop?

  • Seller: zenloop
  • Year Founded: 2016
  • HQ Location: Berlin, Berlin
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®
  • Phone: +49 15888 367947

Who Uses This Product?

  • Company Size: 69% Medium, 8% Large

What Do G2 Reviewers Say About zenloop?

AI-generated summary from verified user reviews

Pros
  • Users value zenloop's AI-powered thematic and sentiment analysis for delivering actionable insights, enhancing customer experience efficiently.
  • Users commend zenloop for its exceptional customer support, facilitating effective use and overcoming initial setup challenges.
  • Users find zenloop's interface to be extremely easy to use, enhancing feedback collection and customer insight gathering effortlessly.
  • Users value zenloop's AI-powered insights that streamline feedback analysis, driving improvements in customer experience with ease.
  • Users love the intuitive UI of zenloop, finding it enhances ease of use in their CRM processes.
Cons
  • Users are frustrated by the lack of tagging features in zenloop, limiting personalized customer experience opportunities.
  • Users are frustrated by platform integration issues, unable to personalize experiences due to lacking sentiment data in profiles.
  • Users find limitations in tagging and syncing customer profiles, hindering personalized experiences based on feedback and sentiment.
  • Users face survey issues as zenloop lacks integration with customer profiles, limiting personalized follow-up opportunities.
  • Users face significant syncing issues with zenloop, limiting personalization and miss opportunities for tailored customer experiences.

What Are Recent G2 Reviews of zenloop?

What Are G2 Users Discussing About zenloop?

1Q

1Q is a mobile research platform that arms brands with candid consumer feedback and real-time insights for just $1 per response. 1Q allows companies to reach any target audience based on who and/or where they are, with an instant response! Companies now have access to immediate, insightful data allowing them to make key decisions, quickly with their research, marketing and advertising plans. Want to recontact respondents for a deeper dive? No problem with 1Q.

Average Rating: 4.7/5.0

Total Reviews: 12

How Do G2 Users Rate 1Q?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind 1Q?

  • Seller: 1Q
  • Year Founded: 2012
  • HQ Location: Atlanta, Georgia
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 46% Small, 38% Medium

What Are Recent G2 Reviews of 1Q?

What Are G2 Users Discussing About 1Q?

Featurebase

Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫 Instead of having 5+ different tools, Featurebase offers everything in one place to help you build products your users love: - Support platform – Support your customers from anywhere with an omnichannel inbox and automate support with powerful AI agents. - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.

Average Rating: 4.7/5.0

Total Reviews: 52

How Do G2 Users Rate Featurebase?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Featurebase?

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 90% Small, 8% Medium

What Do G2 Reviewers Say About Featurebase?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and versatile features of Featurebase, enhancing usability and valuable feedback collection.
  • Users find Featurebase's ease of use enhances their experience, allowing quick setup and intuitive feedback collection.
  • Users appreciate the ease of use and extensive features of Featurebase, making it a powerful all-in-one solution.
  • Users praise the responsive customer support of Featurebase, noting helpfulness and effective communication throughout their experience.
  • Users value the intuitive feedback management of Featurebase, facilitating easy collection and prioritization of customer insights.
Cons
  • Users find missing features such as limited customization, basic analytics, and lack of mobile ticket responses frustrating.
  • Users face limited features in lower plans, restricting access to essential tools and scalability for startups.
  • Users face various limitations with Featurebase, including bugs, poor integration, and frustration over lack of prioritization options.
  • Users note the limited customization options for branding and workflows, affecting flexibility for specific needs.
  • Users find the limited functionality of Featurebase a drawback, lacking deeper insights and flexibility in automation.

What Are Recent G2 Reviews of Featurebase?

GuildQuality

GuildQuality is software to help users ask customers the best survey questions, Learn from satisfaction data, promote the strongest reviews, and grow through lead generation. Operating for nearly two decades, the software boasts users among over 15,000 home builders, remodelers, and home service providers.

Average Rating: 4.5/5.0

Total Reviews: 10

How Do G2 Users Rate GuildQuality?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Permissions: 9.2/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind GuildQuality?

  • Seller: EverCommerce
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Company Size: 50% Medium, 40% Small

What Do G2 Reviewers Say About GuildQuality?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of GuildQuality, highlighting its intuitive interface that simplifies onboarding and engagement.
  • Users find the easy implementation of GuildQuality allows for seamless integration and a positive experience for all team members.
  • Users value the easy engagement features of GuildQuality, enhancing their interaction with customer feedback effortlessly.
  • Users value the intuitive interface of GuildQuality, finding it easy to use for all team members.
  • Users commend the setup ease of GuildQuality, appreciating its intuitive interface for seamless integration and engagement.

What Are Recent G2 Reviews of GuildQuality?

OPINATOR

Most CX platforms give you data. Very few help you act on it fast enough to make a difference. OPINATOR replaces traditional surveys with OPIs (OPINATOR Personalized Interfaces): visual, branded, conversational interactions that adapt to each customer in real time and make every experience human. They feel like a natural extension of your brand, not a form to fill out. Response rates go up. Data quality improves. Customers feel heard, not processed. Beyond these interactions, OPINATOR also brings together unsolicited feedback from calls, chats, emails, and social reviews, all centralized in one platform for unified analysis and action. With OPINATOR, you don’t just collect feedback. You act on it in the moment. AI Dynamic Engagement deepens each conversation in real time based on what the customer is actually saying. AI Real-Time Action detects signals as they appear and automatically triggers alerts, workflows, and recovery actions. Not hours later. Right then. Behind that speed sits real analytical depth. Advanced Text Analytics uncovers risks, opportunities, and root causes hidden in open feedback. AI-generated summaries and action plans show you what needs attention and what to do next. Case Management and Close the Loop ensure every issue is assigned, tracked, and resolved. Role-Based Dashboards put the right insights in front of the right people. Less friction for your customers. Faster decisions for your team. Better outcomes across the entire journey. OPINATOR combines the depth of an enterprise CX platform with something the established players lack: the agility, personalization, and human touch that actually move the needle.

Average Rating: 4.8/5.0

Total Reviews: 12

How Do G2 Users Rate OPINATOR?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)

Who Is the Company Behind OPINATOR?

  • Seller: OPINATOR
  • Year Founded: 2010
  • HQ Location: Madrid, Community of Madrid
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Banking
  • Company Size: 54% Large, 31% Medium

What Are Recent G2 Reviews of OPINATOR?

What Are G2 Users Discussing About OPINATOR?

SimplyCast 360

SimplyCast is an ISO 27001:2013-certified, leading provider of engagement software for organizations worldwide. Providing both emergency and non-emergency communication technology, SimplyCast offers 20+ communication tools and channels to help organizations maximize their efficiency. The company's 360 engagement platform is a feature-rich solution combining marketing automation, inbound marketing, and interactive communication. With customers in over 175 countries, including many of the most recognized brand names around the globe in retail, non-profit and hospitality industries, SimplyCast provides organizations the ability to effectively reach customers on their preferred mode of communication.

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate SimplyCast 360?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind SimplyCast 360?

Who Uses This Product?

  • Company Size: 56% Small, 38% Medium

What Do G2 Reviewers Say About SimplyCast 360?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the customizability of SimplyCast 360, easily creating impactful email blasts and tailored newsletters.
  • Users love the customization options in SimplyCast 360, allowing impactful email blasts and personalized newsletters.
  • Users find it easy to create impactful email blasts and customize newsletters with diverse layouts and photos.
  • Users find it easy to create impactful email blasts and customize newsletters with diverse layouts and photos.
  • Users value the easy implementation of SimplyCast 360, finding it simple to create impactful email campaigns.
Cons
  • Users experience frustrating delays in loading and saving that negatively impact their productivity on SimplyCast 360.
  • Users experience performance issues with delays in loading and saving that hinder their productivity.
  • Users experience frustrating slow loading times when using SimplyCast 360, negatively impacting their productivity.
  • Users experience slow performance with delays in loading and saving, leading to frustration and reduced productivity.
  • Users experience time-consuming delays in loading and saving, leading to frustration and reduced productivity.

What Are Recent G2 Reviews of SimplyCast 360?

What Are G2 Users Discussing About SimplyCast 360?

Standard Insights

Standard Insights is an all‑in‑one survey research platform. Create surveys, recruit high‑quality respondents in 150+ markets (or bring your own), and instantly analyze results—no consultants or complex tooling required. AI speeds design, fielding, and analysis so you get professional‑grade insights fast. Use cases: brand tracking, concept testing, consumer profiling, and usage & attitude studies. Built for marketers, strategists, and agencies who need quick, reliable consumer data to launch with confidence and make smarter decisions.

Average Rating: 4.6/5.0

Total Reviews: 8

How Do G2 Users Rate Standard Insights?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Permissions: 9.2/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Standard Insights?

Who Uses This Product?

  • Company Size: 88% Small, 25% Medium

What Do G2 Reviewers Say About Standard Insights?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of Standard Insights, making advanced analytics accessible and easy to navigate.
  • Users appreciate the intuitive dashboard of Standard Insights, which simplifies data management and enhances user experience.
  • Users appreciate the powerful AI integration of Standard Insights, enhancing effectiveness in marketing and sales decisions.
  • Users love the automation capabilities of Standard Insights, enhancing targeted marketing through seamless customer segmentation and analytics.
  • Users value the efficiency of Standard Insights, benefitting from fast, data-driven decisions and streamlined research processes.
Cons
  • Users experience a steep learning curve with advanced features, requiring time to fully utilize Standard Insights effectively.
  • Users experience limited customization options in Standard Insights, impacting control over survey and report formatting.
  • Users find Standard Insights expensive due to unclear pricing and potential challenges for smaller businesses with limited data.
  • Users face upgrade restrictions due to pop-up issues, impacting experience during subscription changes and data handling.
  • Users experience occasional delays when processing large datasets, impacting their efficiency while using Standard Insights.

What Are Recent G2 Reviews of Standard Insights?

Strella

Strella is an end-to-end customer research platform that uses AI to deliver human insights 10x faster, so teams can make smarter decisions in hours, not weeks. No more trading off between high-quality research and speed. Transform Your Research Process Stop choosing between breadth and depth. Strella's dynamic AI-moderator gives you the power to conduct comprehensive research that builds on your existing work, unlike competitors who only address parts of the research process or limit you to net new content. Key Capabilities Flexible Interview Experience: Moderate with AI, humans, or both—only available at Strella. Our AI-moderator intelligently probes the areas that matter most while minimizing participant bias, giving you professional-quality insights without extensive research training. Instant Insights & Reporting: Get real-time synthesis, reporting, and highlight reels so you receive actionable answers fast. Our tools deliver insights that tie directly to your research goals, enabling faster decision-making and execution. Launches Made Easy: Generate expert interview guides in minutes, and let us handle recruitment, incentives, and scheduling. Focus on strategic research while we automate the routine operational burden that typically consumes your time. Built for Modern Teams For Consumer Insights Teams: Deliver agency-quality insights at a fraction of the cost and time. Handle 5x more studies without additional headcount while maintaining the methodological standards your reputation depends on. For UX Researchers & Product Designers: Get feedback on your designs from real users in 48 hours. Ship features knowing users actually want them, with seamless integration into existing design tools like Figma. For Investors & Consultants: Make consumer intelligence your competitive advantage. Scale up in-depth research approaches across diverse markets and industries, delivering unique insights that drive measurable business results. Strella empowers anyone to confidently conduct and share research at 50% of traditional costs, making professional insights accessible across your entire organization.

Average Rating: 4.4/5.0

Total Reviews: 14

How Do G2 Users Rate Strella?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Strella?

Who Uses This Product?

  • Company Size: 52% Small, 43% Medium

What Do G2 Reviewers Say About Strella?

AI-generated summary from verified user reviews

Pros
  • Users praise Strella for its efficiency, transforming user research from complexity to a streamlined part of their workflow.
  • Users appreciate the ease of use with Strella, which simplifies user research processes and integrates seamlessly with other tools.
  • Users praise Strella for its efficiency improvement, significantly speeding up research and enhancing collaboration across teams.
  • Users value the time-saving capabilities of Strella, enhancing efficiency in research and client support tasks.
  • Users find Strella's research services invaluable, significantly speeding up their research processes and enhancing client support.
Cons
  • Users note feature limitations with advanced customization and reporting, suggesting improvements for a better experience.
  • Users desire more detailed reporting features and advanced customization options to enhance their experience with Strella.
  • Users find the integration difficulty can complicate usage, indicating a need for more streamlined processes.
  • Users find integration issues with Strella require extra steps, suggesting a need for improved streamlining.
  • Users desire more customization options in Strella to enhance their overall experience and streamline integrations.

What Are Recent G2 Reviews of Strella?

Touchpoint MX

Touchpoint MX is a marketing automation platform built in New Zealand that helps businesses deliver personalised, data-driven customer journeys across email, SMS, surveys, and loyalty programs. Designed for marketing and CX teams, it connects communication, engagement, and retention into one secure, easy-to-manage platform. MX enables teams to segment customers, trigger real-time campaigns, and track results without complex integrations. From onboarding workflows to loyalty rewards and survey follow-ups, MX helps brands automate at scale while maintaining a personal touch. Trusted by enterprise organisations and ISO 27001-certified, Touchpoint MX combines enterprise-grade security with local support and customisable automation so you can reduce churn, grow lifetime value, and build long-term customer relationships — all within a single platform.

Average Rating: 4.2/5.0

Total Reviews: 13

How Do G2 Users Rate Touchpoint MX?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.9/10)
  • Permissions: 6.1/10 (Category avg: 8.6/10)
  • Customizable Questions: 7.2/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Touchpoint MX?

Who Uses This Product?

  • Company Size: 62% Small, 38% Medium

What Do G2 Reviewers Say About Touchpoint MX?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive interface of Touchpoint MX, making campaign setup and multi-channel engagement easy and efficient.
  • Users appreciate the robust analytics of Touchpoint MX, enhancing real-time reporting and campaign optimization effectively.
  • Users value the advanced automation features, enhancing multi-channel marketing efficiency and optimizing campaign performance.
  • Users benefit from the advanced automation efficiency of Touchpoint MX, streamlining their multi-channel marketing efforts.
  • Users value the advanced automation features of Touchpoint MX, enhancing their marketing efficiency and effectiveness.
Cons
  • Users face API issues with Touchpoint MX, including integration challenges and concerns over security risks.
  • Users find the difficult setup process challenging, complicating the initial implementation of Touchpoint MX.
  • Users find the complex setup process challenging, leading to difficulties during initial implementation of Touchpoint MX.
  • Users face integration challenges with Touchpoint MX, complicating workflows and raising concerns about API security.
  • Users express concerns about the lack of customization in Touchpoint MX, limiting their ability to tailor workflows effectively.

What Are Recent G2 Reviews of Touchpoint MX?

What Are G2 Users Discussing About Touchpoint MX?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025