SurveyStance Reviews & Product Details

I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health awareness content for social media. I use surveys for nutrition assessments, lifestyle questionnaires, patient feedback, health workshops and post-webinar feedback. I also like to get ideas about what health topics people want to learn about. SurveyStance is useful for this kind of work because I can ask questions, collect responses and check the feedback later without making the process difficult.

I like that I can use different question types, from simple ratings and multiple-choice questions to written answers. The skip logic option is useful when I need to ask a follow-up question based on an earlier answer. I can share surveys through a link or QR code, and the OneClick Survey option is handy when I only need quick feedback. For more detailed feedback, I can use a regular survey with more questions. The reports help me check response numbers and question-wise results, and the dashboard makes it easier to see the overall feedback. I also like that there are options for alerts, scheduled reports and Excel or PDF exports when I need to review or keep the results. The setup is straightforward, and I can change the questions based on the purpose of the survey. Overall, it gives me a practical way to collect feedback for my clinic, health sessions and content work in one place. Review collected by and hosted on G2.com.

The survey options work well for my needs, but I find them a little limited when I need to create a more detailed survey. Having more options for advanced questions and survey setup would make it even more useful for my work. Review collected by and hosted on G2.com.

I like SurveyStance's convenience and flexibility. I can take surveys in my free time, share my opinions about products and services, and potentially earn rewards without making a financial investment. It gives me a simple way to explore online earning from home. I also found registration straightforward and the platform easy to navigate. Review collected by and hosted on G2.com.

I’d like SurveyStance to offer more surveys with better rewards and clearer information about rewards, estimated completion time, payment, and eligibility before I start. I get unexpectedly disqualified from surveys, and faster reward processing and withdrawals, along with more payment options, would improve the experience. I’d also like clearer onboarding guidance on completing my profile and qualifying for surveys, a mobile-friendly interface, and more responsive support for account and payment issues. Daily survey notifications, a referral program, and tools to track surveys, rewards, and payments would also be helpful. Review collected by and hosted on G2.com.

The platform is very easy to use and intuitive. I can easily create surveys, test them and find the results that i'm looking for. They have done a great job with filters allowing me to drill down for the data i'm looking for. I think the data platform is exceptional and easy to export. Review collected by and hosted on G2.com.

There are sometimes bugs with software but its normal. Notifications in particular have had some mass sends here and there but the team jumps on it quickly. Review collected by and hosted on G2.com.

I appreciate that SurveyStance is low friction and serves as a point of sale survey tool, allowing us to capture the customer's experience right at the moment they're having it. I also value how easy it is for a user or business owner to navigate within the system and see results. For the administrator, I like how easy it is to update and make changes without depending on someone else at SurveyStance. The low friction aspect increases the response rate, and I love that SurveyStance was willing to make specific changes for us, showing their flexibility. Their team was super helpful during implementation, making it easy for users to get set up quickly with just an iPad. It allows us to have real-time feedback at the point of sale while the customers are waiting for their receipt. Best of all the SurveyStance Support team is amazing to work with, providing quick solutions, speedy response times and overall top-notch support. Review collected by and hosted on G2.com.

There really isn't anything I dislike about SurveyStance, if there is any feedback it might be that the navigation menu "reporting" vs "rates" can be confusing for novice users regarding where to go to retrieve their scores. Review collected by and hosted on G2.com.

I appreciate the availability of the SurveyStance server, allowing work even offline in case of internet connection loss. The user-friendly interface makes it simple and pleasant to use, and the system continues to function even when the internet has issues, with synchronization occurring as soon as the connection is restored. Additionally, the generated reports are comprehensive. Installing the application on the terminal is quick, as is publishing campaigns, which takes less than 10 minutes. All of this perfectly meets our needs, even exceeding our expectations. Review collected by and hosted on G2.com.

I find the limitation of using only an iPad concerning. I would prefer if Android tablets were also supported in the future. Review collected by and hosted on G2.com.

Gives real time feedback and allows us to quickly follow up on reported issues set up and monthly fees are very reasonable. Review collected by and hosted on G2.com.

have to reset devices from time to time but is not a detractor Review collected by and hosted on G2.com.

It allows me to collect and analyze customer feedback, making it easier to better understand their opinions and make decisions based on that information. Review collected by and hosted on G2.com.

It doesn't allow me to conduct very complex surveys; it falls short when I need something more advanced. Review collected by and hosted on G2.com.

The surveys can be as simple or complex as you'd like, and they can be updated in a matter of moments. Review collected by and hosted on G2.com.

When the internet goes down, the devices do require some time to get back online, and they do not collect survey answers when offline. Review collected by and hosted on G2.com.

The support is fantastic. Every time I had an issue, they were quick to help me get it resolved. Review collected by and hosted on G2.com.

Some of the tech can be a little glitchy at times. Review collected by and hosted on G2.com.

As a business owner, I've learned that if you want feedback from your customers, it has to be quick and easy! And, it's best to grab that review as soon as the product or service is provided. Survey Stance has created a fun, simple way to get that immediate feedback from my customers! The kiosk and email signature have been salutary in improving my business. Review collected by and hosted on G2.com.

I can't think of anything I "dislike" about Survey Stance. Review collected by and hosted on G2.com.