CloudFiles
CloudFiles is an all-in-one document operations platform for Salesforce and HubSpot that helps organizations manage, generate, process, share, and automate documents directly from their CRM. Built for document-intensive business processes, CloudFiles combines document management, AI-powered document processing, document generation, secure sharing, external storage integrations, and workflow automation into a single platform. Organizations use CloudFiles to connect Salesforce and HubSpot with SharePoint, Google Drive, OneDrive, Dropbox, Amazon S3, and other enterprise storage platforms while maintaining structured document organization, centralized visibility, and secure access across teams. With CloudFiles, teams can: • Manage files and folders directly inside Salesforce and HubSpot • Automate document generation for agreements, proposals, onboarding forms, financial documents, and client communications • Extract and process data from documents using AI • Build secure datarooms and external document-sharing workflows • Automate document-heavy processes like client onboarding, loan processing, document verification, intake forms, and operational workflows • Configure CRM-native automations using flows, widgets, and custom actions CloudFiles helps organizations reduce manual work, centralize document operations, streamline document-heavy workflows, and improve productivity without leaving Salesforce or HubSpot. CloudFiles supports enterprise security and compliance requirements with SOC 2, HIPAA, GDPR, and ISO 27001 aligned practices. Data residency is supported across the US, EU, UK, and AU, while files remain securely stored within customers’ external storage platforms and are never used to train AI models. Trusted by teams across financial services, healthcare, insurance, legal, real estate, technology, and professional services, CloudFiles enables businesses to modernize document workflows with enterprise-grade security, flexible storage integrations, and AI-powered automation.
Average Rating: 4.5/5.0
Total Reviews: 223
How Do G2 Users Rate CloudFiles?
- Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
- Ease of Use: 9.1/10 (Category avg: 8.7/10)
- Ease of Admin: 9.0/10 (Category avg: 8.2/10)
- Quality of Support: 8.7/10 (Category avg: 8.8/10)
Who Is the Company Behind CloudFiles?
- Seller: CloudFiles
- Year Founded: 2021
- HQ Location: Fremont, US
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Twitter: @cloudfilesapp
54 Twitter followers -
LinkedIn® Page: www.linkedin.com
30 employees on LinkedIn® - Ownership: Venture-backed
Who Uses This Product?
- Who Uses This: Manager
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 44% Small, 29% Medium
What Do G2 Reviewers Say About CloudFiles?
AI-generated summary from verified user reviews
Pros
- Users enjoy the ease of use of CloudFiles, praising its seamless setup and centralized file management.
- Users value the robust security of CloudFiles, ensuring their sensitive files remain safe and compliant while being easily accessible.
- Users value the efficient cloud storage of CloudFiles, allowing seamless access and management of documents across platforms.
- Users love the easy access to files from anywhere with an internet connection, enhancing convenience and productivity.
- Users appreciate the easy setup of CloudFiles, finding it user-friendly and efficient for daily file management.
Cons
- Users have noted the slow loading times for downloads and uploads, impacting their overall experience with CloudFiles.
- Users find that the training required for CloudFiles can slow down initial usage and frustrate new members.
- Users desire limited customization options in CloudFiles, wishing for features like custom tags and color coding.
- Users experience slow performance with CloudFiles, noting glitches and delays in response time during specific actions.
- Users often face slow upload speeds with CloudFiles, leading to a frustrating and time-consuming experience.
What Are Recent G2 Reviews of CloudFiles?
"Reliable, Easy-to-Use File Sharing with Smooth Team Sync"
Rating: 4.5/5.0 stars
— Sumisha J.
"Managing Educational Files and Cloud Documents Became More Organized and Structured"
Rating: 5.0/5.0 stars
— Ishan S.
