Best Review Management Software for Small Business - Page 2

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 535

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,700+ Authentic Reviews
  • 535+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, ReputationStacker, Reviews.io, Elfsight, Feefo, and Yotpo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=reputationstacker&focus%5B%5D=reviews-io&focus%5B%5D=elfsight&focus%5B%5D=feefo&focus%5B%5D=yotpo&segment=small-business)

SmartCustomer

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

Average Rating: 4.4/5.0

Total Reviews: 77

How Do G2 Users Rate SmartCustomer?

  • Retail: 6.2/10 (Category avg: 8.4/10)
  • E-commerce: 6.1/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind SmartCustomer?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Consumer Goods
  • Company Size: 78% Small, 19% Medium

What Do G2 Reviewers Say About SmartCustomer?

AI-generated summary from verified user reviews

Pros
  • Users value the automation features of SmartCustomer, leading to increased review flow and improved star ratings.
  • Users value the centralized management of SmartCustomer, enhancing ease of use and streamlining review collection significantly.
  • Users praise the ease of use for content creation with SmartCustomer, leading to improved review flow and ratings.
  • Users praise the helpful customer support of SmartCustomer, guiding them effectively to enhance their review collection process.
  • Users find SmartCustomer to be easy to use, leading to straightforward implementation and improved customer feedback.
Cons
  • Users find the limited features of SmartCustomer hinder the collection of unsolicited reviews, affecting overall customer feedback.
  • Users often face poor customer support, hindering their ability to resolve issues effectively with SmartCustomer.
  • Users find the limitations on customer reviews hinder natural feedback, impacting small businesses' growth opportunities.

What Are Recent G2 Reviews of SmartCustomer?

What Are G2 Users Discussing About SmartCustomer?

Capterra

Capterra is a comprehensive online software marketplace designed to assist businesses in discovering, comparing, and selecting the most suitable software solutions for their specific needs. By providing access to millions of verified user reviews across a diverse range of software categories—including customer relationship management (CRM), project management, accounting, human resources (HR), and marketing tools—Capterra empowers organizations to make informed, data-driven purchasing decisions. The platform serves a wide array of users, from small businesses seeking cost-effective tools to large enterprises in need of robust software solutions. Capterra's user-friendly interface allows individuals and teams to navigate through thousands of software options efficiently. The site is particularly beneficial for businesses that may lack the resources or expertise to conduct extensive software evaluations independently. By streamlining the selection process, Capterra helps users identify top-rated solutions that align with their industry requirements, budget constraints, and growth objectives. Key features of Capterra include powerful comparison tools that enable users to analyze software side-by-side based on essential criteria such as features, pricing, and user ratings. This functionality allows prospective buyers to visualize differences between options clearly, making it easier to identify the best fit for their organization. Additionally, Capterra provides transparent pricing information, ensuring that users can make budget-conscious decisions without hidden costs. The platform's emphasis on real customer feedback further enhances its value, as potential buyers can gain insights from the experiences of others who have used the software. Capterra stands out in the software marketplace by offering its services completely free for users. This accessibility allows businesses of all sizes to leverage the platform without financial barriers, making it an invaluable resource for organizations looking to optimize their software investments. As part of G2 Digital Markets, Capterra connects software buyers with trusted insights and leading vendors worldwide, reinforcing its commitment to facilitating informed decision-making in the software selection process.

Average Rating: 3.9/5.0

Total Reviews: 160

How Do G2 Users Rate Capterra?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Capterra?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • LinkedIn® Page: www.linkedin.com
    1,689 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Small, 29% Medium

What Do G2 Reviewers Say About Capterra?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Capterra, simplifying software comparison and research with a user-friendly interface.
  • Users value the genuine user reviews on Capterra, helping them make informed decisions about software choices.
  • Users value Capterra's genuine user reviews, which provide authentic insights and streamline the software comparison process.
  • Users value the authenticity of user reviews on Capterra, finding genuine insights essential for informed software decisions.
  • Users appreciate Capterra for its comprehensive software selection, making it easy to discover and compare solutions.
Cons
  • Users find the review process confusing, often struggling with transparency and the relevance of feedback for their needs.
  • Users express frustration over slow and confusing review publishing, resulting in a lack of trust and transparency.
  • Users express concerns over bias in reviews, feeling overwhelmed by choices and questioning the authenticity of feedback.
  • Users feel overwhelmed by potential bias in reviews and concerns over transparency and fairness in feedback.
  • Users find the overwhelming content challenging, struggling to discern relevant reviews and genuine user experiences.

What Are Recent G2 Reviews of Capterra?

What Are G2 Users Discussing About Capterra?

Trustpilot

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars, and more, to help stand out where it matters most - in search. Our powerful reporting and analytics also allows brands to boost LTV, conversion rates, and ROI. Sign up for a free account today to experience the power of reviews!

Average Rating: 3.3/5.0

Total Reviews: 257

How Do G2 Users Rate Trustpilot?

  • Retail: 6.2/10 (Category avg: 8.4/10)
  • E-commerce: 6.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 6.8/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Trustpilot?

  • Seller: Trustpilot
  • Year Founded: 2007
  • HQ Location: Copenhagen, Denmark
  • LinkedIn® Page: www.linkedin.com
    1,384 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Financial Services, Retail
  • Company Size: 61% Small, 32% Medium

What Do G2 Reviewers Say About Trustpilot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Trustpilot, making it simple to find and read reviews efficiently.
  • Users value the strong credibility and visibility Trustpilot offers, significantly influencing trust and conversion rates.
  • Users praise Trustpilot for its easy setup, enabling quick integration and smooth management of user feedback.
  • Users find Trustpilot to be a user-friendly platform that facilitates quick reviews and transparent interactions.
  • Users value the review increase feature of Trustpilot, enhancing credibility and showcasing genuine customer feedback.
Cons
  • Users express concerns about review issues, as small businesses struggle with skewed ratings affecting their online reputation.
  • Users express frustration over poor customer support, describing unhelpful interactions and lack of communication when issues arise.
  • Users advise that review manipulation on Trustpilot can seriously impact small businesses' online reputation and ratings.
  • Users criticize Trustpilot for its high pricing, making basic functionality unaffordable and limiting for small businesses.
  • Users find the usage difficulty of Trustpilot due to steep pricing and non-intuitive moderation rules.

What Are Recent G2 Reviews of Trustpilot?

What Are G2 Users Discussing About Trustpilot?

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Reputation

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility.

Average Rating: 4.5/5.0

Total Reviews: 2,408

How Do G2 Users Rate Reputation?

  • Retail: 7.3/10 (Category avg: 8.4/10)
  • E-commerce: 7.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Reputation?

  • Seller: Reputation
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Ramon, CA
  • LinkedIn® Page: www.linkedin.com
    685 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Community Manager, Property Manager
  • Top Industries: Automotive, Real Estate
  • Company Size: 46% Medium, 29% Small

What Do G2 Reviewers Say About Reputation?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Reputation beneficial, especially with customizable templates and responsive support.
  • Users appreciate the effortless review management of Reputation, enjoying its comprehensive features and valuable reporting tools.
  • Users value the responsive customer service and features that enhance the management of their properties effectively.
  • Users appreciate the centralized reviews feature, enabling effortless management of customer feedback across various platforms.
  • Users value the centralized reputation management of Reputation, effectively tracking reviews across multiple platforms.
Cons
  • Users feel there is a need for a more robust leaderboard and improved interface to enhance the reputation management experience.
  • Users desire a more robust leaderboard and express concern over confusing tab visibility affecting the overall experience.
  • Users find the missing features in Reputation limit usability, craving enhancements like a robust leaderboard and tailored insights.
  • Users report occasional bugs like response duplication on the dashboard, impacting the overall user experience.
  • Users find it challenging due to reporting lags that hinder effective review navigation and overall usability.

What Are Recent G2 Reviews of Reputation?

What Are G2 Users Discussing About Reputation?

Loox

Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reasons merchants choose Loox Read why over 100,000 Shopify & Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales. 1. Collect more reviews, photos and videos - Loox gathers authentic product reviews by using smart and customizable review request emails. - Schedule by delivery time or order status - Offer a discount for photo / video reviews - Send review request reminders - Photo / Video reminders for text reviews - Send review requests up to 3 months back upon install - Review widget multi-lingual support 2. Beautiful displays that make YOUR brand shine - Loox’s Shopify reviews app provides merchants with eye-catching widgets for showcasing - - their happy customer content. - Galleries in list/grid layout, product review carousels, review popups, and a reviews sidebar - Customizable to match your brand - Looks great on any theme, mobile-friendly & 100% responsive 3. High ROI: Loox is a revenue generator Encourage word of mouth and repeat purchases with photo and video review incentives, referral discounts, and post-purchase upsells. - Site-wide referral widgets - One/Two-sided incentives (Give 10%, Get $5) - Next-purchase discount codes for photo and video reviews - Combine photo reviews & one-click post-purchase upsells - Drive brand discovery via social media & Google Shopping 4. Easy setup and 24/7 support - A simple interface to configure and manage the app - No technical knowledge needed - World-class support available to answer you 24/7 5. Loox reviews do not slow down your website - A CDN (content delivery network) to serve all scripts and photos in milliseconds - Only starts loading after the page is fully loaded 6. (Bonus) Additional Features - Available in English, French (Avis) & 17 other languages - Import reviews from any source. 1-Click AliExpress reviews importer. Built-in imports all other review apps. - Customization & branding - Define email timing, review form questions, widget colors, looks, font, size & position - Moderation - You decide which product reviews get published - Reply to reviews - Add a public response to published customer reviews - Inline SEO - Display product reviews & ratings on search results with Rich Snippets - Google Shopping - Display ratings, reviews & photos - Facebook pixel - Create look-alike campaigns based on your happiest customers - Grouping - Automatically share reviews between similar or identical products - Happy Customers page - Show off all your product reviews in one place - GDPR Compliant

Average Rating: 4.9/5.0

Total Reviews: 30

How Do G2 Users Rate Loox?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 9.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Loox?

  • Seller: Loox
  • Year Founded: 2016
  • HQ Location: Ramat Gan, Israel
  • LinkedIn® Page: www.linkedin.com
    80 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 87% Small, 13% Medium

What Are Recent G2 Reviews of Loox?

What Are G2 Users Discussing About Loox?

Emplifi

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

Average Rating: 4.4/5.0

Total Reviews: 373

How Do G2 Users Rate Emplifi?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Emplifi?

Who Uses This Product?

  • Who Uses This: Community Manager
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 44% Medium, 31% Large

What Do G2 Reviewers Say About Emplifi?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Emplifi, facilitating efficient management and integration of social media tasks.
  • Users commend Emplifi for its versatile social media management tools, allowing effective scheduling, reporting, and performance analysis.
  • Users value Emplifi's integrated analytics tools, enhancing efficiency and collaboration across social media management tasks.
  • Users value the comprehensive analytics of Emplifi, enhancing insights and facilitating efficient social media management.
  • Users appreciate Emplifi's clean layout and integrated features for analytics, publishing, and community management in one place.
Cons
  • Users report a need for missing features like improved integrations and social listening capabilities in Emplifi.
  • Users experience technical issues with Emplifi, including glitches and inconsistencies that disrupt workflows and frustrate users.
  • Users find feature limitations in Emplifi, particularly with digital listening and custom metrics accessibility.
  • Users find that Emplifi requires improvement in stability and integrations, as features can be glitchy and frustrating.
  • Users express frustration over the lack of features in Emplifi, particularly regarding limited digital listening and custom metrics.

What Are Recent G2 Reviews of Emplifi?

What Are G2 Users Discussing About Emplifi?

EmbedReviews

EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews. Just provide simple permissions to your social media platforms and review site accounts and let the system fetch all your reviews. The software will connect to your Google and Facebook accounts, generate the reviews, you can monitor reviews, and pick which one you want to be displayed. Users can collect reviews on any website in a web-collect form and send email or SMS requests for more. Ask for customer satisfaction via messaging by sending review requests via email and SMS to get feedback and earn your customer's trust with customer interactions. Thanks to this reputation management tool, you can display star ratings in Google search results, boost the SEO and rank higher in the search results. It will bring more traffic, increase sales, and improve customer satisfaction. Trusted by over 50.000 businesses of all sizes, it's a simple and affordable reputation management platform for every kind of business size, no matter if it is an international or local business. Main benefits: Boost your business' credibility with reviews that your customers want to share Streamline your online presence and let new customers find you faster Put the review collection process on auto-pilot and save tons of time Complete management of your reviews from one dashboard Ensures control over your reputation by filtering the negative feedback you don't want to show Changes customer perception and improves customer experience Gives trustworthiness and authority to the brand Drives traffic and conversions Helps you get found in Google Improves the rankings with reviews Lets happy customers speak for the brand Encourages new reviews Collect real feedback from any website in seconds Easy to use for non-tech people Starts working immediately, no coding skills needed Works with any website Saves tons of time Here is what you get when using EmbedReviews: 10+ templates to create a customizable widget that will best fit your brand Aggregated star rating snippets for your web pages to improve local SEO and dominate search engine results. Review badges to show your average rating from multiple sources in a single badge. Option to handpick your reviews. Show the positive reviews and leave the negative reviews aside. Fetch the reviews you want to appear on your website while eliminating the bad reviews. Create unlimited review forms for your website and start getting more reviews from your website. Amplify and re-use your customer testimonials for ad campaigns and let them convert users to customers. Facebook auto-responder to automate the responding process. Advanced analytics to track your progress. Custom CSS to create your desired on-site widgets with the next level customization that matches your brand entirely. WordPress plugin that works smoothly with WordPress websites. The official plugin is easy to install and implement. Make your best review mix from multiple review platforms: Facebook pages, Google location, Yelp, or reviews that you've submitted manually. Get dedicated real-time customer support and overcome any obstacle you may face in the process of your CRM.

Average Rating: 4.9/5.0

Total Reviews: 98

How Do G2 Users Rate EmbedReviews?

  • Retail: 8.7/10 (Category avg: 8.4/10)
  • E-commerce: 8.7/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 5.2/10 (Category avg: 10/10)

Who Is the Company Behind EmbedReviews?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Real Estate
  • Company Size: 86% Small, 9% Medium

What Do G2 Reviewers Say About EmbedReviews?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive and helpful customer support from EmbedSocial, enhancing their overall experience and satisfaction.
  • Users highlight the ease of use of EmbedReviews, appreciating its straightforward setup and responsive support.
  • Users commend the exceptional customer support from EmbedReviews, highlighting quick responses and genuine care for client success.
  • Users commend the exceptional helpfulness of the team, particularly highlighting quick support and expert guidance in using EmbedReviews.
  • Users appreciate the extensive customization options of EmbedReviews, enhancing both presentation and integration with their websites.
Cons
  • Users find the pricing structure too expensive, especially the significant jump in monthly costs for advanced features.
  • Many users express frustration over the limited customization options in EmbedReviews, impacting design and user experience.
  • Users find the complexity of multiple software packages confusing during signup and trials, impacting their experience.
  • Users find the limited templates and customization options in EmbedReviews lead to repetitive and similar-looking reviews.
  • Users find the difficult navigation of EmbedReviews challenging, though helpful staff provide assistance when needed.

What Are Recent G2 Reviews of EmbedReviews?

What Are G2 Users Discussing About EmbedReviews?

PowerReviews

A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Reviews Collect more review content. Display for maximum impact. Inspire buyer confidence. Drive conversions and sales. Product Sampling Proven money-saving process to generate fresh ratings and reviews content fast. User-Generated Content Sharing Expand reach and acquire customers at scale with our extensive network. Analyze. Benchmark. Grow Optimize your UGC program. Understand, benchmark, and enhance product and CX. Grow your business. Store Experience Feedback Understand and optimize in-store experience, while simultaneously building loyalty and driving sales.

Average Rating: 4.4/5.0

Total Reviews: 196

How Do G2 Users Rate PowerReviews?

  • Retail: 8.6/10 (Category avg: 8.4/10)
  • E-commerce: 8.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind PowerReviews?

  • Seller: Syndigo
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Chicago, Illinois
  • LinkedIn® Page: www.linkedin.com
    1,807 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Consumer Goods
  • Company Size: 45% Medium, 41% Large

What Do G2 Reviewers Say About PowerReviews?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of PowerReviews essential for managing reviews and insights effectively for their business.
  • Users value the comprehensive capabilities of PowerReviews in gathering authentic insights and enhancing brand reputation.
  • Users value the flexible collection form of PowerReviews, allowing detailed capture of client feedback effortlessly.
  • Users value the robust reputation management features of PowerReviews, enhancing credibility and customer trust effectively.
  • Users highlight the enhanced visibility growth provided by PowerReviews, boosting their reputation and organic traffic effectively.
Cons
  • Users find PowerReviews expensive, especially when seeking additional features and facing integration challenges.
  • Users report missing features in PowerReviews, particularly with slow innovation and customization limits impacting user experience.
  • Users experience slow performance in PowerReviews, facing delays in features and email notifications that hinder usability.
  • Users express concerns about poor customer support, citing a lack of proactive assistance and useful guidance.
  • Users feel that poor integration with other tools limits PowerReviews' effectiveness and accessibility for smaller businesses.

What Are Recent G2 Reviews of PowerReviews?

What Are G2 Users Discussing About PowerReviews?

Bazaarvoice

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen.

Average Rating: 4.2/5.0

Total Reviews: 800

How Do G2 Users Rate Bazaarvoice?

  • Retail: 7.9/10 (Category avg: 8.4/10)
  • E-commerce: 7.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Bazaarvoice?

  • Seller: Bazaarvoice
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    1,747 employees on LinkedIn®
  • Phone: -10614

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Consumer Goods, Retail
  • Company Size: 40% Medium, 38% Small

What Do G2 Reviewers Say About Bazaarvoice?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integration and management of reviews, enhancing product visibility and customer confidence across platforms.
  • Users appreciate the helpful customer support of Bazaarvoice, noting quick and thorough assistance for various issues.
  • Users find Bazaarvoice easy to implement and navigate, ensuring a seamless integration and support experience.
  • Users find customer support helpful and accessible for addressing issues with the Bazaarvoice app and site.
  • Users appreciate the syndication ease of Bazaarvoice, enabling efficient review distribution across numerous retail partners.
Cons
  • Users find the complex usage of Bazaarvoice challenging, particularly during setup and navigating its interface.
  • Users express frustration over Bazaarvoice's poor customer support, describing slow responses and unhelpfulness as major issues.
  • Users highlight the inadequate support from Bazaarvoice, experiencing slow responses and unhelpfulness during challenging times.
  • Users highlight the confusing UI and awful customer service of Bazaarvoice, leading to frustration and disappointment.
  • Users find Bazaarvoice's interface not user-friendly, describing it as clunky, confusing, and outdated.

What Are Recent G2 Reviews of Bazaarvoice?

What Are G2 Users Discussing About Bazaarvoice?

Lipscore

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations. Targeted primarily at retailers and brands, Lipscore addresses a critical need in the online retail space: the necessity for authentic customer feedback. With the platform's rapid growth, expanding from 25 clients in 2020 to over 1,000 by 2024, it has established itself as a trusted partner for numerous well-known brands, including Kappahl, The Body Shop, and Peak Performance. The platform's reach extends beyond Norway, making significant inroads into markets in Sweden, the UK, Denmark, Finland, the Netherlands, and the US, with an impressive addition of 50+ new clients each month. Key features of Lipscore include its verified-only review system, which guarantees that only genuine customers can leave feedback, thereby fostering a trustworthy environment. This feature is complemented by the platform's ability to collect high volumes of ratings efficiently, providing businesses with a comprehensive overview of customer satisfaction. Notably, Lipscore boasts the highest response rates in the industry, yielding 2-4 times more feedback than competing platforms.The platform integrates seamlessly with most e-commerce solutions, ensuring easy adoption and smooth operation. The advantages of using Lipscore extend beyond just collecting ratings and reviews. By integrating with Google, verified ratings and reviews can be displayed in Google Search and Google Shopping Ads, significantly enhancing SEO and visibility. Additionally, the platform supports multiple languages, automatically translating reviews to help global retailers establish trust in new markets. Businesses benefit from transparent pricing with no hidden costs, ensuring a cost-effective solution that provides high value regardless of size. Importantly, Lipscore allows businesses to retain full ownership of their data, giving them complete control over their reviews and insights. Overall, Lipscore stands out as a robust solution for retail and e-commerce businesses seeking to harness the power of customer feedback. By prioritizing verified reviews and high engagement rates, it empowers brands to build credibility, enhance conversion rates, and make informed business decisions, ultimately driving long-term growth in a competitive online marketplace.

Average Rating: 4.6/5.0

Total Reviews: 85

How Do G2 Users Rate Lipscore?

  • Retail: 8.0/10 (Category avg: 8.4/10)
  • E-commerce: 9.1/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 6.0/10 (Category avg: 10/10)

Who Is the Company Behind Lipscore?

  • Seller: lipscore.com
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Oslo, Norway
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Ecommerce Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 76% Small, 17% Medium

What Do G2 Reviewers Say About Lipscore?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Lipscore, enhancing their experience and optimizing feedback collection.
  • Users find Lipscore easy to use and integrate, enhancing their experience with smooth setup and customization options.
  • Users appreciate the seamless integration of Lipscore, highlighting its ease of setup and user-friendly experience.
  • Users love the easy setup of Lipscore, praising its seamless integration and intuitive interface for all users.
  • Users value the helpful and dedicated support team of Lipscore, enhancing overall user experience and integration.
Cons
  • Users find Lipscore to be expensive compared to competitors, making it challenging for small businesses to justify the cost.
  • Users feel the limited customization options hinder their ability to fully express their brand and preferences.
  • Users find the interface outdated, expressing a desire for a more modern and streamlined dashboard experience.
  • Users experience billing issues with high annual prices, lack of support, and delays in feature implementations.
  • Users find difficult navigation frustrating, especially when trying to sort reviews and locate features like the export function.

What Are Recent G2 Reviews of Lipscore?

What Are G2 Users Discussing About Lipscore?

ResellerRatings

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact.

Average Rating: 4.4/5.0

Total Reviews: 80

How Do G2 Users Rate ResellerRatings?

  • Retail: 9.7/10 (Category avg: 8.4/10)
  • E-commerce: 9.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind ResellerRatings?

Who Uses This Product?

  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 51% Small, 45% Medium

What Do G2 Reviewers Say About ResellerRatings?

AI-generated summary from verified user reviews

Pros
  • Users find ResellerRatings easy to use, appreciating the straightforward navigation and effective filtering options for reviews.
  • Users value the trust and transparency ResellerRatings fosters, aiding informed purchasing decisions through genuine customer feedback.
  • Users value how ResellerRatings fosters trust and transparency, enhancing the relationship between businesses and customers through insightful reviews.
  • Users value the reliable customer support from ResellerRatings, enhancing their confidence when choosing online vendors.
  • Users value the strong rapport and trust built through ResellerRatings, enhancing customer experiences and business improvements.
Cons
  • Users experienced a significant price increase with ResellerRatings, prompting them to seek alternatives.
  • Users find some features not user-friendly, making it difficult for them and their clients to navigate effectively.
  • Users find the poor interface design of ResellerRatings makes navigation difficult and complicates the user experience.
  • Users express concern over the price increase, citing drastic hikes that led them to seek alternatives.
  • Users find the slow performance of ResellerRatings frustrating in today's fast-paced digital environment.

What Are Recent G2 Reviews of ResellerRatings?

What Are G2 Users Discussing About ResellerRatings?

Stamped

Stamped is a multi-channel eCommerce marketing automation platform designed to optimize customer acquisition and retention for eCommerce merchants. Engineered for reliability and scale, Stamped empowers online retailers of all sizes with access to enterprise-level technology for accelerated business growth through reviews, ratings, and loyalty incentive programs. Think of Stamped as the ultimate team player, from the migration, integration, and improvement of marketing stack conversions through open API access; to unique bespoke program solutions and excellent customer service at any plan level. Stamped is an extension of any in-house team. As a product-focused company, Stamped was designed by entrepreneurs for entrepreneurs, providing data-driven, cost-effective solutions in a single-platform approach; so sellers can get back to uniquely contributing to today’s global eCommerce consumer market. Trusted by industry-leading brands such as Colgate, Purple.com, and Linjer, Stamped is headquartered in Victoria, B.C, and currently supports 45,000+ global eCommerce merchants contributing to a diversified eCommerce economy.

Average Rating: 4.6/5.0

Total Reviews: 27

How Do G2 Users Rate Stamped?

  • Retail: 9.6/10 (Category avg: 8.4/10)
  • E-commerce: 8.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Stamped?

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 85% Small, 11% Medium

What Do G2 Reviewers Say About Stamped?

AI-generated summary from verified user reviews

Pros
  • Users find Stamped to be easy to setup and use, seamlessly integrating with Shopify without slowing down their website.
  • Users find the easy integrations with Shopify beneficial, enhancing functionality without slowing down their website.
  • Users appreciate the easy integration with Shopify, enhancing their experience without slowing down their website.
  • Users appreciate the easy setup of Stamped, noting smooth integration with Shopify without website slowdown.

What Are Recent G2 Reviews of Stamped?

What Are G2 Users Discussing About Stamped?

JustReview

JustReview is a tool for collecting reviews of your brand on the Internet. You can then easily embed them on your website (using customized widgets) to build social proof of equity. The tool is perfect for service companies (embed reviews from Facebook & Google) and eCommerce (embed reviews from Amazon, eBay, Etsy, Allegro). For your convenience it also supports TripAdvisor, Yelp, Trusted Shops, TrustPilot, Reviews.io and more! --> Try it free at www.justreview.co <--

Average Rating: 4.9/5.0

Total Reviews: 14

How Do G2 Users Rate JustReview?

  • Retail: 8.9/10 (Category avg: 8.4/10)
  • E-commerce: 9.2/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 8.3/10 (Category avg: 10/10)

Who Is the Company Behind JustReview?

Who Uses This Product?

  • Company Size: 80% Small, 7% Medium

What Are Recent G2 Reviews of JustReview?

What Are G2 Users Discussing About JustReview?

Tagshop.ai

Tagshop AI is a powerful AI UGC video ad generator designed to help brands create high-converting video ads using realistic AI avatars. Instead of relying on traditional shoots, actors, or complex editing workflows, marketers can simply provide a product URL or a short script, and Tagshop AI instantly transforms it into a polished, ready-to-launch UGC-style video ad. Built specifically for performance-driven campaigns, this AI UGC video ad generator creates content that aligns with what actually works on platforms like Instagram, TikTok, Facebook, and YouTube. From attention-grabbing hooks to natural-looking delivery and clear messaging, every video is optimized to feel authentic and drive engagement. What makes Tagshop AI stand out as an AI UGC video ad generator is its ability to produce multiple ad variations at scale. This allows businesses to test different creatives, angles, and messaging quickly without increasing production costs. As a result, teams can move faster, optimize campaigns in real time, and consistently improve ad performance with data-backed creative testing.

Average Rating: 4.8/5.0

Total Reviews: 155

How Do G2 Users Rate Tagshop.ai?

  • Retail: 9.0/10 (Category avg: 8.4/10)
  • E-commerce: 9.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Tagshop.ai?

  • Seller: Tagshop
  • Year Founded: 2025
  • HQ Location: Covina, US
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 61% Small, 32% Medium

What Do G2 Reviewers Say About Tagshop.ai?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Tagshop.ai, enabling quick and efficient content generation for campaigns.
  • Users value the speed and scalability of Tagshop.ai, enabling fast UGC video production at an affordable price.
  • Users praise the AI Twin feature of Tagshop.ai for enabling quick, consistent video production and brand uniformity.
  • Users value the efficient content creation of Tagshop.ai, enabling rapid production of consistent UGC-style video ads.
  • Users value the innovation in video production from Tagshop.ai, enabling rapid content creation with brand consistency.
Cons
  • Users note missing features, such as image quality and platform support, impacting their overall experience with Tagshop.ai.
  • Users feel there is improvement needed with platform compatibility and AI-generated scripts for better functionality.
  • Users experience slow performance during rendering, especially on the free plan, affecting their overall satisfaction.
  • Users note content issues with images and scripts, suggesting the need for enhancements in quality and appearance.
  • Users feel there's a lack of features, particularly with limited platform support and influencer diversity.

What Are Recent G2 Reviews of Tagshop.ai?

What Are G2 Users Discussing About Tagshop.ai?

Feedspace

Feedspace is a testimonial collection software that allows individuals and businesses to collect, capture, and import different types of review content, such as Text, Video, Audio, and Images from their customers, users, or employees with one simple link. They can use this content for internal processes and marketing.

Average Rating: 4.7/5.0

Total Reviews: 16

How Do G2 Users Rate Feedspace?

  • Retail: 8.3/10 (Category avg: 8.4/10)
  • E-commerce: 8.1/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Feedspace?

Who Uses This Product?

  • Company Size: 69% Small, 6% Medium

What Do G2 Reviewers Say About Feedspace?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Feedspace, appreciating its intuitive interface and straightforward setup process.
  • Users value the seamless feedback management of Feedspace, highlighting its efficiency and ease of use across multiple platforms.
  • Users appreciate the straightforward setup of Feedspace, making onboarding smooth and hassle-free for effective integration.
  • Users value the automation features of Feedspace, significantly enhancing efficiency in collecting and displaying reviews.
  • Users value Feedspace for its email notifications, making it effortless to stay updated with new reviews.
Cons
  • Users express frustration over limited customization options in Feedspace, hindering the ability to match their site's design.
  • Users find the slow performance of Feedspace frustrating, especially during video uploads and mobile page loading.
  • Users find the missing mobile functionality for pages like Feedbox and Wall of Love frustrating at times.
  • Users find the poor design of Feedspace limiting, particularly in customization options for widgets and themes.
  • Users report technical issues like bugs during video uploads and slower processing times, causing some inconvenience.

What Are Recent G2 Reviews of Feedspace?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated