# Best Review Management Software for Small Business - Page 2

## How Many Review Management Software Products Does G2 Track?

**Total Products under this Category:** 275

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Review Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,700+ Authentic Reviews
- 275+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Review Management Software
 ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4506&focus%5B%5D=8307&focus%5B%5D=4367&focus%5B%5D=2374)

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Yotpo, Feefo, Reviews.io, and Sprinklr Social.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=yotpo&focus%5B%5D=feefo&focus%5B%5D=reviews-io&focus%5B%5D=sprinklr-social&segment=small-business)

**Sponsored**

### SAP SuccessFactors HCM

SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience. More than 10,000 organizations trust SAP SuccessFactors HCM to enhance every employee experience, workforce decision, and people process—turning each employee into a success story. With SAP SuccessFactors HCM, you can: - Empower your workforce with AI-driven tools for self-service, learning, performance, and development to help people work faster and smarter. - Identify and develop top talent with a unified source of people and skills data that supports both HR strategies and business goals. - Stay compliant and agile with built-in legal and regulatory updates tailored to local business requirements. - Accelerate time to value by leveraging proven HR best practices and the strength of a global partner ecosystem.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-01T16%3A19%3A01Z&secure%5Bdisplayable_resource_id%5D=50&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=511&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=511&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=e4d415c09ed2cefc908e3c61452ea70deaf38ebe64a3b9a9cc2adc6fa03f82ae&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fcmp%2Fdg%2Ftop-5-hr-trends%2Findex.html%3Fcampaigncode%3DCRM-YD25-HXM-407947%26source%3DSFSF-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [Reputation](https://www.g2.com/products/reputation/reviews)

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,405

#### How Do G2 Users Rate Reputation?

- **Retail:** 7.3/10 (Category avg: 8.4/10)
- **E-commerce:** 7.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Reputation?

- **Seller:** [Reputation](https://www.g2.com/sellers/reputation)
- **Company Website:** reputation.com
- **Year Founded:** 2006
- **HQ Location:** San Ramon, CA
- **Twitter:** @Reputation\_Com  
10,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd8ab4194897457b9490b1a63309e03ed802416797d3e7a6e4765f7bf427840b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1579888%2F&secure%5Burl_type%5D=linkedin_company_website)  
707 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager, Property Manager
- **Top Industries:** Automotive, Real Estate
- **Company Size:** 46% Medium, 29% Small

#### What Do G2 Reviewers Say About Reputation?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Reputation, appreciating its simplicity and efficiency in managing customer feedback.
- Users appreciate the **SMS review requests** feature of Reputation, which enhances customer engagement and feedback collection.
- Users value the **user-friendly interface** of Reputation.com, which simplifies review management and enhances communication with stakeholders.
- Users value the **centralized reviews** feature of Reputation.com for efficient monitoring and management across multiple platforms.
- Users appreciate the **centralized management of reviews** , making it efficient to handle customer feedback seamlessly.

##### Cons

- Users feel there's **improvement needed** in integration, implementation, and adapting to unique customer service aspects.
- Users find the **survey email issues** frustrating, complicating the collection of essential feedback and insights.
- Users express frustration with **survey email bounce issues** , making it difficult to capture essential feedback effectively.
- Users find the **missing features** frustrating, including limited social publishing and absence of customizable templates.
- Users find the **scoring issues** unclear and feel the grading scale could be improved for better accuracy.

#### What Are Recent G2 Reviews of Reputation?

**["Visually pleasing & streamlined process. No complaints"](https://www.g2.com/survey_responses/reputation-review-9899978)**

**Rating:** 4.0/5.0 stars

_— Danny M._

[Read full review](https://www.g2.com/survey_responses/reputation-review-9899978)

**["Centralized Hub for Reputation with Room for Social Media Improvement"](https://www.g2.com/survey_responses/reputation-review-7128655)**

**Rating:** 4.0/5.0 stars

_— Giovanni A._

[Read full review](https://www.g2.com/survey_responses/reputation-review-7128655)

#### What Are G2 Users Discussing About Reputation?

- [Is BlackLine an ERP?](https://www.g2.com/discussions/is-blackline-an-erp)
- [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) - 1 comment
- [What is Reputation Management Software?](https://www.g2.com/discussions/what-is-reputation-management-software) - 1 comment
- [How does reputation com work?](https://www.g2.com/discussions/how-does-reputation-com-work) - 1 comment

### [Loox](https://www.g2.com/es/products/loox/reviews)

Loox es una aplicación de reseñas de productos completamente equipada que permite a marcas de todos los tamaños recopilar automáticamente reseñas de clientes con fotos y videos y mostrar de manera hermosa el contenido de clientes satisfechos. 5 razones por las que los comerciantes eligen Loox Lee por qué más de 100,000 comerciantes de Shopify y Shopify Plus usan Loox para aumentar la confianza, impulsar el boca a boca y las referencias, y aumentar la retención de clientes y las ventas. 1. Recopila más reseñas, fotos y videos - Loox recopila reseñas auténticas de productos utilizando correos electrónicos de solicitud de reseñas inteligentes y personalizables. - Programar por tiempo de entrega o estado del pedido - Ofrecer un descuento por reseñas con foto/video - Enviar recordatorios de solicitud de reseña - Recordatorios de foto/video para reseñas de texto - Enviar solicitudes de reseña hasta 3 meses atrás tras la instalación - Soporte multilingüe para el widget de reseñas 2. Muestras hermosas que hacen brillar TU marca - La aplicación de reseñas de Shopify de Loox proporciona a los comerciantes widgets llamativos para mostrar el contenido de sus clientes satisfechos. - Galerías en diseño de lista/cuadrícula, carruseles de reseñas de productos, ventanas emergentes de reseñas y una barra lateral de reseñas - Personalizable para coincidir con tu marca - Se ve genial en cualquier tema, amigable para móviles y 100% responsivo 3. Alto ROI: Loox es un generador de ingresos Fomenta el boca a boca y las compras repetidas con incentivos de reseñas de fotos y videos, descuentos por referencias y ventas adicionales post-compra. - Widgets de referencia en todo el sitio - Incentivos de uno/dos lados (Da 10%, Recibe $5) - Códigos de descuento para la próxima compra por reseñas de fotos y videos - Combina reseñas de fotos y ventas adicionales post-compra con un solo clic - Impulsa el descubrimiento de la marca a través de redes sociales y Google Shopping 4. Configuración fácil y soporte 24/7 - Una interfaz simple para configurar y gestionar la aplicación - No se necesita conocimiento técnico - Soporte de clase mundial disponible para responderte 24/7 5. Las reseñas de Loox no ralentizan tu sitio web - Una CDN (red de entrega de contenido) para servir todos los scripts y fotos en milisegundos - Solo comienza a cargarse después de que la página esté completamente cargada 6. (Bono) Características adicionales - Disponible en inglés, francés (Avis) y otros 17 idiomas - Importa reseñas de cualquier fuente. Importador de reseñas de AliExpress con un clic. Importa todas las demás aplicaciones de reseñas integradas. - Personalización y marca - Define el tiempo de los correos electrónicos, preguntas del formulario de reseñas, colores del widget, apariencia, fuente, tamaño y posición - Moderación - Tú decides qué reseñas de productos se publican - Responder a reseñas - Añade una respuesta pública a las reseñas de clientes publicadas - SEO en línea - Muestra reseñas y calificaciones de productos en los resultados de búsqueda con Rich Snippets - Google Shopping - Muestra calificaciones, reseñas y fotos - Pixel de Facebook - Crea campañas similares basadas en tus clientes más felices - Agrupación - Comparte automáticamente reseñas entre productos similares o idénticos - Página de Clientes Felices - Muestra todas tus reseñas de productos en un solo lugar - Cumple con GDPR

**Average Rating:** 4.9/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Loox?

- **venta al por menor:** 10.0/10 (Category avg: 8.4/10)
- **Comercio electrónico:** 9.3/10 (Category avg: 8.5/10)
- **¿Ha sido the product un buen socio para hacer negocios?:** 9.7/10 (Category avg: 9.1/10)
- **¿Cuál es el ROI estimado de su organización en the product (período de recuperación en meses)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Loox?

- **Vendedor:** [Loox](https://www.g2.com/es/sellers/loox)
- **Año de fundación:** 2016
- **Ubicación de la sede:** Ramat Gan, Israel
- **Twitter:** @looxio  
1,001 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d9cf6eee6f50b560348e13efec2634ca0c5fb0a72220fcb070a9c33ff2e58372&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10227899%2F&secure%5Burl_type%5D=linkedin_company_website)  
81 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Indumentaria y Moda, Venta al por Menor
- **Company Size:** 87% Small, 13% Medium

#### What Are Recent G2 Reviews of Loox?

**["Integración de Shopify amigable, fácil de usar y sin problemas"](https://www.g2.com/es/survey_responses/loox-review-12704164)**

**Rating:** 5.0/5.0 stars

_— Usuario verificado en Venta al por Menor_

[Read full review](https://www.g2.com/es/survey_responses/loox-review-12704164)

**["por qué usar Loox"](https://www.g2.com/es/survey_responses/loox-review-10011597)**

**Rating:** 4.0/5.0 stars

_— Usuario verificado en Consultoría_

[Read full review](https://www.g2.com/es/survey_responses/loox-review-10011597)

#### What Are G2 Users Discussing About Loox?

- [¿Para qué se utiliza Loox?](https://www.g2.com/es/discussions/what-is-loox-used-for)
- [Is loox review free?](https://www.g2.com/es/discussions/is-loox-review-free)
- [¿Qué es loox?](https://www.g2.com/es/discussions/what-is-loox) - 2 comments, 1 upvote
- [How much does loox cost?](https://www.g2.com/es/discussions/how-much-does-loox-cost)
- [How does loox work?](https://www.g2.com/es/discussions/how-does-loox-work)

### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews)

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Emplifi?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Emplifi?

- **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2)
- **HQ Location:** Columbus , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
547 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Emplifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management.
- Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms.
- Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement.
- Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance.
- Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics.

##### Cons

- Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics.
- Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability.
- Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights.
- Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab.
- Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights.

#### What Are Recent G2 Reviews of Emplifi?

**["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)**

**Rating:** 4.5/5.0 stars

_— Mel H._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587)

**["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)**

**Rating:** 4.5/5.0 stars

_— John M. C._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996)

#### What Are G2 Users Discussing About Emplifi?

- [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for)
- [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for)
- [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment
- [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free)
- [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software)

### [PowerReviews](https://www.g2.com/es/products/powerreviews/reviews)

Un socio de UGC apasionado por hacer crecer su negocio. Solicite más contenido generado por usuarios, expanda su alcance y luego analice de manera holística para impulsar conversiones, ventas y crecimiento. Calificaciones y Reseñas Recolecte más contenido de reseñas. Muestre para un impacto máximo. Inspire confianza en el comprador. Impulse conversiones y ventas. Muestreo de Productos Proceso comprobado para ahorrar dinero generando contenido fresco de calificaciones y reseñas rápidamente. Compartición de Contenido Generado por Usuarios Expanda el alcance y adquiera clientes a gran escala con nuestra extensa red. Analizar. Comparar. Crecer Optimice su programa de UGC. Comprenda, compare y mejore el producto y la experiencia del cliente. Haga crecer su negocio. Retroalimentación de la Experiencia en Tienda Comprenda y optimice la experiencia en tienda, mientras simultáneamente construye lealtad e impulsa ventas.

**Average Rating:** 4.4/5.0

**Total Reviews:** 196

#### How Do G2 Users Rate PowerReviews?

- **venta al por menor:** 8.6/10 (Category avg: 8.4/10)
- **Comercio electrónico:** 8.8/10 (Category avg: 8.5/10)
- **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 9.1/10)
- **¿Cuál es el ROI estimado de su organización en the product (período de recuperación en meses)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind PowerReviews?

- **Vendedor:** [Syndigo](https://www.g2.com/es/sellers/syndigo)
- **Sitio web de la empresa:** www.syndigo.com
- **Año de fundación:** 2017
- **Ubicación de la sede:** Chicago, Illinois
- **Twitter:** @syndigoLLC  
281 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b31df4100632d3c4a3872a01d2318660d853b4c18c13f473ab419cbbb6b3ce80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28625135%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,727 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Venta al por Menor, Bienes de Consumo
- **Company Size:** 45% Medium, 41% Large

#### What Do G2 Reviewers Say About PowerReviews?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de PowerReviews, beneficiándose de su panel intuitivo y sus integraciones sin problemas.
- Los usuarios admiran las **capacidades robustas** de PowerReviews para recopilar y gestionar eficazmente los comentarios de los clientes.
- Los usuarios aprecian las **capacidades robustas** de PowerReviews para recopilar y analizar información de clientes a través de múltiples canales.
- Los usuarios elogian la **gestión efectiva de la reputación** proporcionada por PowerReviews, mejorando la credibilidad y aumentando las ventas a través de reseñas auténticas.
- Los usuarios destacan el **crecimiento de visibilidad** habilitado por PowerReviews, mejorando su reputación y aumentando las ventas a través de análisis perspicaces.

##### Cons

- Los usuarios encuentran PowerReviews **caro** , particularmente desafiante para los jugadores más pequeños debido a los altos costos y la integración limitada.
- Los usuarios critican las **características faltantes** de PowerReviews, particularmente la falta de opciones de visualización y funcionalidad del panel de control.
- Los usuarios experimentan **rendimiento lento** con PowerReviews, enfrentando retrasos en las funciones, cambios en la interfaz de usuario y notificaciones por correo electrónico.
- Los usuarios expresan frustración por el **pobre servicio de atención al cliente** , sintiendo una falta de asistencia proactiva y orientación inadecuada.
- Los usuarios señalan la **pobre integración** de PowerReviews, complicando la compatibilidad con herramientas esenciales y limitando las opciones de personalización.

#### What Are Recent G2 Reviews of PowerReviews?

**["Planificación Reflexiva, Ejecución Centrada en el Cliente"](https://www.g2.com/es/survey_responses/powerreviews-review-11570069)**

**Rating:** 5.0/5.0 stars

_— Evelyn V._

[Read full review](https://www.g2.com/es/survey_responses/powerreviews-review-11570069)

**["Contenido generado por usuarios y exhibición vibrante, pero la integración y personalización necesitan mejoras."](https://www.g2.com/es/survey_responses/powerreviews-review-11846103)**

**Rating:** 4.5/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/es/survey_responses/powerreviews-review-11846103)

#### What Are G2 Users Discussing About PowerReviews?

- [¿Para qué se utiliza PowerReviews?](https://www.g2.com/es/discussions/what-is-powerreviews-used-for)

### [Lipscore](https://www.g2.com/products/lipscore/reviews)

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations. Targeted primarily at retailers and brands, Lipscore addresses a critical need in the online retail space: the necessity for authentic customer feedback. With the platform's rapid growth, expanding from 25 clients in 2020 to over 1,000 by 2024, it has established itself as a trusted partner for numerous well-known brands, including Kappahl, The Body Shop, and Peak Performance. The platform's reach extends beyond Norway, making significant inroads into markets in Sweden, the UK, Denmark, Finland, the Netherlands, and the US, with an impressive addition of 50+ new clients each month. Key features of Lipscore include its verified-only review system, which guarantees that only genuine customers can leave feedback, thereby fostering a trustworthy environment. This feature is complemented by the platform's ability to collect high volumes of ratings efficiently, providing businesses with a comprehensive overview of customer satisfaction. Notably, Lipscore boasts the highest response rates in the industry, yielding 2-4 times more feedback than competing platforms.The platform integrates seamlessly with most e-commerce solutions, ensuring easy adoption and smooth operation. The advantages of using Lipscore extend beyond just collecting ratings and reviews. By integrating with Google, verified ratings and reviews can be displayed in Google Search and Google Shopping Ads, significantly enhancing SEO and visibility. Additionally, the platform supports multiple languages, automatically translating reviews to help global retailers establish trust in new markets. Businesses benefit from transparent pricing with no hidden costs, ensuring a cost-effective solution that provides high value regardless of size. Importantly, Lipscore allows businesses to retain full ownership of their data, giving them complete control over their reviews and insights. Overall, Lipscore stands out as a robust solution for retail and e-commerce businesses seeking to harness the power of customer feedback. By prioritizing verified reviews and high engagement rates, it empowers brands to build credibility, enhance conversion rates, and make informed business decisions, ultimately driving long-term growth in a competitive online marketplace.

**Average Rating:** 4.6/5.0

**Total Reviews:** 85

#### How Do G2 Users Rate Lipscore?

- **Retail:** 8.0/10 (Category avg: 8.4/10)
- **E-commerce:** 9.1/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 6.0/10 (Category avg: 10/10)

#### Who Is the Company Behind Lipscore?

- **Seller:** [lipscore.com](https://www.g2.com/sellers/lipscore-com)
- **Company Website:** lipscore.com
- **Year Founded:** 2014
- **HQ Location:** Oslo, Norway
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9664c5149ec0b30ddea694b1fe4a4ba240004fc857177c139cc49efab80df80b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flipscore%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Ecommerce Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 76% Small, 17% Medium

#### What Do G2 Reviewers Say About Lipscore?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Lipscore for its **quick and helpful customer support** , enhancing their overall experience and relationships.
- Users value the **ease of use** of Lipscore, praising its intuitive interface and efficient review collection process.
- Users value the **seamless integration with Shopify** , enhancing product-specific reviews and boosting response rates significantly.
- Users appreciate the **setup ease** of Lipscore, highlighting its intuitive interface and quick implementation process.
- Users praise Lipscore's **helpful and attentive team** , enhancing implementation and ongoing support for a seamless experience.

##### Cons

- Users express concerns about the **high cost** of Lipscore relative to their low order volume and ROI uncertainty.
- Users find the **limited customization options** of Lipscore frustrating, hindering tailored experiences and brand alignment.
- Users find the **interface outdated** , affecting the overall experience and limiting brand customization in email templates.
- Users experience **billing issues** and lack of support, feeling overwhelmed by the service demands and high costs.
- Users find **difficult navigation** a challenge when sorting reviews and using the export function effectively.

#### What Are Recent G2 Reviews of Lipscore?

**["Excellent Review Platfom With Great Results"](https://www.g2.com/survey_responses/lipscore-review-10871179)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/lipscore-review-10871179)

**["Seamless Shopify Integration, Easy Real Reviews"](https://www.g2.com/survey_responses/lipscore-review-12261660)**

**Rating:** 4.0/5.0 stars

_— Steve B._

[Read full review](https://www.g2.com/survey_responses/lipscore-review-12261660)

#### What Are G2 Users Discussing About Lipscore?

- [What is Lipscore used for?](https://www.g2.com/discussions/what-is-lipscore-used-for)

### [Bazaarvoice](https://www.g2.com/es/products/bazaarvoice/reviews)

El comercio se enfrenta a su mayor cambio en una generación. La forma en que los compradores descubren productos está siendo completamente transformada por la IA, creando una nueva 'puerta de entrada' para cada marca. Al mismo tiempo, los consumidores se están ahogando en un mar de contenido falso y publicidad pulida que desconfían inherentemente. Esto ha creado una profunda crisis de confianza. En este nuevo mundo, la visibilidad y el crecimiento ya no están garantizados por el mayor presupuesto publicitario. Se ganan a través de la autenticidad. Aquí es donde entra Bazaarvoice. Somos la red de confianza que convierte las voces auténticas de los consumidores en compras seguras. Durante más de 20 años, nos hemos dedicado a una sola misión: obtener, verificar y amplificar voces auténticas de consumidores a una escala inigualable por nadie más. Piensa en el padre que elige ansiosamente un cochecito de bebé, o el jugador que decide sobre unos nuevos auriculares. No están buscando un anuncio; están buscando a una persona real que pueda responder a su simple pregunta: "¿Es este producto adecuado para mí o mi familia?" Proporcionamos esa respuesta, con confianza y autenticidad. Y ahora, la IA está haciendo la misma pregunta. A medida que los agentes de IA y los resúmenes toman cada vez más decisiones de compra en nombre de los compradores, están diseñados activamente para buscar experiencias humanas genuinas. Somos los datos esenciales que enseñan a la IA lo que es verdadero. Recopilamos, verificamos y distribuimos esta verdad en todo el mundo, transformando la confianza en un activo tangible. No solo ayudamos a las marcas a ser vistas; ayudamos a que las marcas sean creídas. Y, en última instancia, ayudamos a que sean elegidas.

**Average Rating:** 4.2/5.0

**Total Reviews:** 793

#### How Do G2 Users Rate Bazaarvoice?

- **venta al por menor:** 7.9/10 (Category avg: 8.4/10)
- **Comercio electrónico:** 7.8/10 (Category avg: 8.5/10)
- **¿Ha sido the product un buen socio para hacer negocios?:** 8.3/10 (Category avg: 9.1/10)
- **¿Cuál es el ROI estimado de su organización en the product (período de recuperación en meses)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Bazaarvoice?

- **Vendedor:** [Bazaarvoice](https://www.g2.com/es/sellers/bazaarvoice)
- **Sitio web de la empresa:** www.bazaarvoice.com
- **Año de fundación:** 2005
- **Ubicación de la sede:** Austin, Texas
- **Twitter:** @Bazaarvoice  
19,148 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dd6de9c56ca6b5995d8bbe4d525c2b05f815775dbc446ddc66745985646a576&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21811%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,711 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de Marketing, Gerente de Marketing Digital
- **Top Industries:** Bienes de Consumo, Venta al por Menor
- **Company Size:** 40% Medium, 38% Small

#### What Do G2 Reviewers Say About Bazaarvoice?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios elogian el **rápido y receptivo soporte al cliente** de Bazaarvoice, mejorando sus experiencias de implementación y campaña.
- Los usuarios valoran la **extensa red de sindicación minorista** de Bazaarvoice, mejorando la visibilidad y consistencia de las reseñas en todas las plataformas.
- Los usuarios encuentran Bazaarvoice **fácil de implementar** , con una integración rápida y una experiencia amigable para el usuario durante todo el proceso.
- Los usuarios valoran la **fácil implementación** de Bazaarvoice, destacando la integración sin problemas y un equipo de soporte fantástico.
- Los usuarios valoran la **sincronización fluida de reseñas** a través de múltiples sitios, mejorando la visibilidad y el compromiso del cliente.

##### Cons

- Los usuarios encuentran frustrante la **difícil curva de aprendizaje** de Bazaarvoice, siendo la navegación y la gestión del catálogo desafíos que consumen mucho tiempo.
- Los usuarios encuentran que Bazaarvoice es **caro** , con contratos inflexibles y un servicio de atención al cliente decepcionante que obstaculiza su experiencia.
- Los usuarios expresan frustración por la **información insuficiente** y la dependencia de la autoayuda, complicando su experiencia con Bazaarvoice.
- Los usuarios expresan frustración con Bazaarvoice debido a **términos de contrato rígidos y un mal servicio al cliente** , lo que lleva a una experiencia decepcionante.
- Los usuarios están frustrados con el **pobre servicio de atención al cliente** de Bazaarvoice, citando respuestas lentas y falta de ayuda durante situaciones difíciles.

#### What Are Recent G2 Reviews of Bazaarvoice?

**["Revolucionario para la gestión de reseñas con un soporte estelar"](https://www.g2.com/es/survey_responses/bazaarvoice-review-12626563)**

**Rating:** 5.0/5.0 stars

_— Alice P._

[Read full review](https://www.g2.com/es/survey_responses/bazaarvoice-review-12626563)

**["Gran sindicación entre socios minoristas como Target, Babylist y Walmart"](https://www.g2.com/es/survey_responses/bazaarvoice-review-12749488)**

**Rating:** 5.0/5.0 stars

_— Gary S._

[Read full review](https://www.g2.com/es/survey_responses/bazaarvoice-review-12749488)

#### What Are G2 Users Discussing About Bazaarvoice?

- [What is Bazaarvoice used for?](https://www.g2.com/es/discussions/what-is-bazaarvoice-used-for) - 2 comments
- [¿Para qué se utiliza Affable.ai?](https://www.g2.com/es/discussions/what-is-affable-ai-used-for)

### [Stamped](https://www.g2.com/products/stamped/reviews)

Stamped is a multi-channel eCommerce marketing automation platform designed to optimize customer acquisition and retention for eCommerce merchants. Engineered for reliability and scale, Stamped empowers online retailers of all sizes with access to enterprise-level technology for accelerated business growth through reviews, ratings, and loyalty incentive programs. Think of Stamped as the ultimate team player, from the migration, integration, and improvement of marketing stack conversions through open API access; to unique bespoke program solutions and excellent customer service at any plan level. Stamped is an extension of any in-house team. As a product-focused company, Stamped was designed by entrepreneurs for entrepreneurs, providing data-driven, cost-effective solutions in a single-platform approach; so sellers can get back to uniquely contributing to today’s global eCommerce consumer market. Trusted by industry-leading brands such as Colgate, Purple.com, and Linjer, Stamped is headquartered in Victoria, B.C, and currently supports 45,000+ global eCommerce merchants contributing to a diversified eCommerce economy.

**Average Rating:** 4.6/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Stamped?

- **Retail:** 9.6/10 (Category avg: 8.4/10)
- **E-commerce:** 8.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Stamped?

- **Seller:** [Stamped.io](https://www.g2.com/sellers/stamped-io)
- **Year Founded:** 2016
- **HQ Location:** Vancouver, BC
- **Twitter:** @StampedHQ  
1,434 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ef26f7a3e3fc4f8bfbfb475d13734cee9a156e231cdfbfcbfd46ddce9ac8df3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstamped-io&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 85% Small, 11% Medium

#### What Do G2 Reviewers Say About Stamped?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Stamped's **ease of use** beneficial for quick setup and seamless Shopify integration without affecting website speed.
- Users appreciate the **easy integrations** with Shopify, making setup and usage seamless without slowing down their website.
- Users find the **easy setup and integration** with Shopify enhances their experience without slowing down their website.
- Users find the **setup easy** with Stamped, enjoying seamless integration and efficient performance for their websites.

#### What Are Recent G2 Reviews of Stamped?

**["Ease of use for a loyalty program"](https://www.g2.com/survey_responses/stamped-review-10968463)**

**Rating:** 5.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/stamped-review-10968463)

**["A Heartfelt Thank You from GWBMA"](https://www.g2.com/survey_responses/stamped-review-9811947)**

**Rating:** 5.0/5.0 stars

_— Fiona H._

[Read full review](https://www.g2.com/survey_responses/stamped-review-9811947)

#### What Are G2 Users Discussing About Stamped?

- [Where is stamped IO located?](https://www.g2.com/discussions/stamped-where-is-stamped-io-located) - 1 comment
- [Where is stamped IO located?](https://www.g2.com/discussions/where-is-stamped-io-located)
- [Is stamped IO legit?](https://www.g2.com/discussions/stamped-is-stamped-io-legit)
- [Is stamped IO legit?](https://www.g2.com/discussions/is-stamped-io-legit)
- [Is stamped free?](https://www.g2.com/discussions/stamped-is-stamped-free)

### [ResellerRatings](https://www.g2.com/products/resellerratings/reviews)

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact.

**Average Rating:** 4.4/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate ResellerRatings?

- **Retail:** 9.7/10 (Category avg: 8.4/10)
- **E-commerce:** 9.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind ResellerRatings?

- **Seller:** [ResellerRatings](https://www.g2.com/sellers/resellerratings)
- **Year Founded:** 1996
- **HQ Location:** Cleveland, Ohio
- **Twitter:** @ResellerRatings  
683 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=28060d2d422b22eebe7c737f2067e3c7270b141de6cab60975f3918ac58e214b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresellerratings-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Health, Wellness and Fitness
- **Company Size:** 51% Small, 45% Medium

#### What Do G2 Reviewers Say About ResellerRatings?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of ResellerRatings, appreciating its intuitive filters and straightforward search functionality.
- Users appreciate the **trust and transparency** fostered by ResellerRatings, enhancing customer relationships through valuable insights.
- Users value the **trust and transparency** fostered by ResellerRatings, enhancing confidence in their buying decisions.
- Users value the **reputable customer support** of ResellerRatings, aiding informed buying decisions with genuine reviews and ratings.
- Users value the **trust and transparency** fostered by ResellerRatings, enhancing business-customer relationships through real insights.

##### Cons

- Users report being frustrated by the **exorbitant price increases** which prompted them to seek alternatives.
- Users find some features to be less **user-friendly** , making the experience more challenging for both users and clients.
- Users find the **poor interface design** challenging, which complicates usability for clients and customers alike.
- Users report a significant **price increase** , with some facing a fourfold hike, prompting them to seek alternatives.
- Users find the **slow performance** of ResellerRatings frustrating in a fast-paced digital environment.

#### What Are Recent G2 Reviews of ResellerRatings?

**["Good Solution To The Problem Of Needing Product and Service Reviews"](https://www.g2.com/survey_responses/resellerratings-review-10767117)**

**Rating:** 5.0/5.0 stars

_— Sophia R._

[Read full review](https://www.g2.com/survey_responses/resellerratings-review-10767117)

**["All in one!"](https://www.g2.com/survey_responses/resellerratings-review-10765050)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/resellerratings-review-10765050)

#### What Are G2 Users Discussing About ResellerRatings?

- [How do I see reviews on Google Maps?](https://www.g2.com/discussions/how-do-i-see-reviews-on-google-maps)
- [How do I review a store?](https://www.g2.com/discussions/how-do-i-review-a-store)
- [What is Trustpilot app?](https://www.g2.com/discussions/what-is-trustpilot-app)

### [Feedspace](https://www.g2.com/products/feedspace/reviews)

Feedspace is a testimonial collection software that allows individuals and businesses to collect, capture, and import different types of review content, such as Text, Video, Audio, and Images from their customers, users, or employees with one simple link. They can use this content for internal processes and marketing.

**Average Rating:** 4.7/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Feedspace?

- **Retail:** 8.3/10 (Category avg: 8.4/10)
- **E-commerce:** 8.1/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Feedspace?

- **Seller:** [TechUp Labs](https://www.g2.com/sellers/techup-labs)
- **HQ Location:** Mumbai, IN
- **Twitter:** @getfeedspace  
198 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f27942f733c61b7c9b5efbaf96d2ef989b568c83c42d964f7861b35731c3a0dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetfeedspace&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 69% Small, 6% Medium

#### What Do G2 Reviewers Say About Feedspace?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Feedspace, highlighting its intuitive interface and quick feedback collection.
- Users praise Feedspace for its **efficient feedback management** , streamlining review collection and enhancing operational workflows effortlessly.
- Users find Feedspace to be incredibly **easy to set up** , making the onboarding process smooth and efficient.
- Users love the **automation features** of Feedspace, significantly streamlining the collection and display of reviews.
- Users love the **email notifications** from FeedSpace, which streamline feedback collection and keep them updated effortlessly.

##### Cons

- Users express dissatisfaction with the **limited customization options** in Feedspace, hindering their ability to align it with their site's design.
- Users report **slow performance** during uploads and page loading, causing frustration despite overall satisfaction with the app.
- Users find the **missing features** on mobile, like Feedbox, hinder usability and cause loading delays.
- Users find the **poor design** limitations of Feedspace frustrating, wishing for better customization options for visual integration.
- Users face **technical issues** with video uploads, including bugs and frustrating delays during the process.

#### What Are Recent G2 Reviews of Feedspace?

**["Perfect tool for gathering employee feedback with ease"](https://www.g2.com/survey_responses/feedspace-review-11679888)**

**Rating:** 5.0/5.0 stars

_— Ankita S._

[Read full review](https://www.g2.com/survey_responses/feedspace-review-11679888)

**["Seamless Testimonial Collection and Stellar Support"](https://www.g2.com/survey_responses/feedspace-review-12983673)**

**Rating:** 5.0/5.0 stars

_— Martin E._

[Read full review](https://www.g2.com/survey_responses/feedspace-review-12983673)

### [JustReview](https://www.g2.com/products/justreview/reviews)

JustReview is a tool for collecting reviews of your brand on the Internet. You can then easily embed them on your website (using customized widgets) to build social proof of equity. The tool is perfect for service companies (embed reviews from Facebook & Google) and eCommerce (embed reviews from Amazon, eBay, Etsy, Allegro). For your convenience it also supports TripAdvisor, Yelp, Trusted Shops, TrustPilot, Reviews.io and more! --\> Try it free at www.justreview.co \<--

**Average Rating:** 4.9/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate JustReview?

- **Retail:** 8.9/10 (Category avg: 8.4/10)
- **E-commerce:** 9.2/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

#### Who Is the Company Behind JustReview?

- **Seller:** [JustReview](https://www.g2.com/sellers/justreview)
- **HQ Location:** Kraków, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=78f2449c3a6830eb9a174245a87aae80a552d7ce30c0e633fb29c466296313c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F42438742&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 7% Medium

#### What Are Recent G2 Reviews of JustReview?

**["Read Reviews on Just Reviews for best recommendations"](https://www.g2.com/survey_responses/justreview-review-8287850)**

**Rating:** 5.0/5.0 stars

_— Gaurav B._

[Read full review](https://www.g2.com/survey_responses/justreview-review-8287850)

**["Top Solution for Reviews & Reputation Management!"](https://www.g2.com/survey_responses/justreview-review-7847897)**

**Rating:** 5.0/5.0 stars

_— Paul Anton V._

[Read full review](https://www.g2.com/survey_responses/justreview-review-7847897)

#### What Are G2 Users Discussing About JustReview?

- [What is JustReview used for?](https://www.g2.com/discussions/what-is-justreview-used-for)

### [Tagshop.ai](https://www.g2.com/products/tagshop-ai/reviews)

Tagshop AI is a powerful AI UGC video ad generator designed to help brands create high-converting video ads using realistic AI avatars. Instead of relying on traditional shoots, actors, or complex editing workflows, marketers can simply provide a product URL or a short script, and Tagshop AI instantly transforms it into a polished, ready-to-launch UGC-style video ad. Built specifically for performance-driven campaigns, this AI UGC video ad generator creates content that aligns with what actually works on platforms like Instagram, TikTok, Facebook, and YouTube. From attention-grabbing hooks to natural-looking delivery and clear messaging, every video is optimized to feel authentic and drive engagement. What makes Tagshop AI stand out as an AI UGC video ad generator is its ability to produce multiple ad variations at scale. This allows businesses to test different creatives, angles, and messaging quickly without increasing production costs. As a result, teams can move faster, optimize campaigns in real time, and consistently improve ad performance with data-backed creative testing.

**Average Rating:** 4.9/5.0

**Total Reviews:** 145

#### How Do G2 Users Rate Tagshop.ai?

- **Retail:** 9.0/10 (Category avg: 8.4/10)
- **E-commerce:** 9.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Tagshop.ai?

- **Seller:** [Tagshop](https://www.g2.com/sellers/tagshop)
- **Year Founded:** 2025
- **HQ Location:** Covina, US
- **Twitter:** @tagshopai
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7673da1aeba9f4afcd41fab73dc0ccfd7628ea97914160d63bdec5f07ddae85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F83528429&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 59% Small, 34% Medium

#### What Do G2 Reviewers Say About Tagshop.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Tagshop.ai extremely easy to use, highlighted by its **intuitive interface and seamless integrations**.
- Users commend Tagshop.ai for its **efficient UGC management** , enhancing engagement and boosting conversions effortlessly.
- Users appreciate the **easy-to-use interface** of Tagshop.ai, enabling effortless navigation for teams with varied skill levels.
- Users appreciate the **efficiency of AI-generated video ads** that save time and streamline content creation effectively.
- Users value the **innovative Digital Twin feature** of Tagshop.ai, significantly accelerating product marketing and content creation.

##### Cons

- Users express the need for **missing features** , including additional platform support and improved script recommendations.
- Users feel the **AI-generated scripts and avatars require significant improvement** to enhance customization and realism.
- Users experience **slow performance** with rendering and load times, which hampers their overall experience with Tagshop.ai.
- Users note that some **AI-generated scripts and avatars** require improvements in realism and customization flexibility.
- Users note a **lack of features** , requesting broader platform compatibility and enhanced customization options for big brands.

#### What Are Recent G2 Reviews of Tagshop.ai?

**["The output and video quality by Tagshop AI is amazing. Clean output every time"](https://www.g2.com/survey_responses/tagshop-ai-review-13036111)**

**Rating:** 5.0/5.0 stars

_— Afruz F._

[Read full review](https://www.g2.com/survey_responses/tagshop-ai-review-13036111)

**["Easy to create ai ugc video ads with script, and images. Powerful editing with an in-built editor"](https://www.g2.com/survey_responses/tagshop-ai-review-12879066)**

**Rating:** 5.0/5.0 stars

_— Nuray M._

[Read full review](https://www.g2.com/survey_responses/tagshop-ai-review-12879066)

#### What Are G2 Users Discussing About Tagshop.ai?

- [What is Taggshop used for?](https://www.g2.com/discussions/what-is-taggshop-used-for) - 2 comments

### [TrueReview](https://www.g2.com/products/truereview/reviews)

🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated setup. 🚀 TrueReview keeps track of your customers' interactions with review requests, and sends follow-up emails to increase engagement and get you more reviews! 🤖 Work smarter by integrating TrueReview with your existing CRM via Zapier or through TrueReview's API to automatically send review requests to your customers whenever a payment is received, a job is completed, or any other trigger supported in your CRM. ✨ Create unique, human-like review responses with AI-powered Review Response Generator! ❤️ Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator!

**Average Rating:** 4.8/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate TrueReview?

- **Retail:** 8.4/10 (Category avg: 8.4/10)
- **E-commerce:** 8.5/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind TrueReview?

- **Seller:** [TrueReview](https://www.g2.com/sellers/truereview)
- **Year Founded:** 2019
- **HQ Location:** Miami, US
- **Twitter:** @TrueReviewCo  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=75bf574001f9219623f7500faad7e0b9eee857e0d42eea62ba91ced0d28104a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftruereviewco%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Construction, Real Estate
- **Company Size:** 89% Small, 11% Medium

#### What Do G2 Reviewers Say About TrueReview?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless AI integration** of TrueReview, enhancing workflow and facilitating consistent Google review requests.
- Users appreciate the **seamless client interactions** of TrueReview, enhancing workflows and simplifying Google review requests.
- Users value the **professional and organized communication** of TrueReview, facilitating seamless workflows and efficient review requests.
- Users appreciate the **ease of use** of TrueReview, resulting in an increase in received reviews.
- Users value the **email notifications** from TrueReview for enhancing communication and streamlining the review request process.

##### Cons

- Users report **filtering limitations** with TrueReview, as many text messages are likely marked as spam and unnoticed.
- Users reported that many messages were filtered as **spam** , resulting in lower engagement compared to emails.

#### What Are Recent G2 Reviews of TrueReview?

**["Love TrueReview - All My Review Links In One Place"](https://www.g2.com/survey_responses/truereview-review-9577827)**

**Rating:** 5.0/5.0 stars

_— Deborah N._

[Read full review](https://www.g2.com/survey_responses/truereview-review-9577827)

**["TrueReview has been Professional, Reliable, Proactive, and Organized."](https://www.g2.com/survey_responses/truereview-review-11689771)**

**Rating:** 5.0/5.0 stars

_— Flowerdale ._

[Read full review](https://www.g2.com/survey_responses/truereview-review-11689771)

### [TrustMate.io](https://www.g2.com/products/trustmate-io/reviews)

TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster. TrustMate.io is currently available in EN and nineteen other languages. With more languages on the way, you’ll reach the global audience you deserve!

**Average Rating:** 4.7/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate TrustMate.io?

- **Retail:** 6.0/10 (Category avg: 8.4/10)
- **E-commerce:** 9.2/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind TrustMate.io?

- **Seller:** [TrustMata SA](https://www.g2.com/sellers/trustmata-sa)
- **Year Founded:** 2018
- **HQ Location:** Wrocław, Poland
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e549803aa4733a6b426cf47ad0cc7941451a38b8effb5d4795905d36a360d6bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12976368&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 92% Small

#### What Are Recent G2 Reviews of TrustMate.io?

**["Mature product with a great support"](https://www.g2.com/survey_responses/trustmate-io-review-9790512)**

**Rating:** 5.0/5.0 stars

_— Ludo J._

[Read full review](https://www.g2.com/survey_responses/trustmate-io-review-9790512)

**["Does the job pretty well"](https://www.g2.com/survey_responses/trustmate-io-review-9765676)**

**Rating:** 5.0/5.0 stars

_— David K._

[Read full review](https://www.g2.com/survey_responses/trustmate-io-review-9765676)

#### What Are G2 Users Discussing About TrustMate.io?

- [What is TrustMate.io used for?](https://www.g2.com/discussions/what-is-trustmate-io-used-for)

### [FeedbackGenius](https://www.g2.com/products/feedbackgenius/reviews)

A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.

**Average Rating:** 3.8/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate FeedbackGenius?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10.0/10 (Category avg: 10/10)

#### Who Is the Company Behind FeedbackGenius?

- **Seller:** [SellerLabs](https://www.g2.com/sellers/sellerlabs)
- **Year Founded:** 2013
- **HQ Location:** Athens, GA
- **Twitter:** @SellerLabs  
2,243 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d04e6785c9c02cb5a89b313cabff7565ac900be6f7036eb49b81911f1cb4f983&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479281%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 92% Small, 8% Medium

#### What Are Recent G2 Reviews of FeedbackGenius?

**["Helps alot keep track of negative feedback and send out auto emails for recent purchases"](https://www.g2.com/survey_responses/feedbackgenius-review-1240732)**

**Rating:** 4.5/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/feedbackgenius-review-1240732)

**["Powerful Tool, Great value"](https://www.g2.com/survey_responses/feedbackgenius-review-459780)**

**Rating:** 4.5/5.0 stars

_— Craig D._

[Read full review](https://www.g2.com/survey_responses/feedbackgenius-review-459780)

### [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews)

Verified Reviews by SKEEPERS is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this global company is present in more than 30 countries. Verified Reviews is official partner with Google, Yahoo and Bing and enables its clients to get seller ratings stars, allowing online customers to see which advertisers are highly rated. Features include: • SEO/SEM: Seller Rating Stars; PLA; Rich Snippets; Google Shopping; Google my Business • CRM: your online private platform • Reviews display: more than 30 widgets to choose from; product reviews display integration • Social integration: Avis Vérifiés Facebook app; social sharing

**Average Rating:** 4.1/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate SKEEPERS Ratings & Reviews?

- **Retail:** 0.0/10 (Category avg: 8.4/10)
- **E-commerce:** 0.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind SKEEPERS Ratings & Reviews?

- **Seller:** [Skeepers](https://www.g2.com/sellers/skeepers)
- **Year Founded:** 2012
- **HQ Location:** Marseille, FR
- **Twitter:** @Skeepersgroup  
201 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=207a550f98318247b16a3ef0c71442b71a6d2d4d984e664418e1890f663237e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fskeepers%2F&secure%5Burl_type%5D=linkedin_company_website)  
400 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 58% Small, 27% Medium

#### What Do G2 Reviewers Say About SKEEPERS Ratings & Reviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciated the **initial customer support** from SKEEPERS Ratings & Reviews, but noted recent declines as the company grew.

##### Cons

- Users find Skeepers to be **expensive** with limited value and frustrating support, feeling locked into an unsatisfactory contract.
- Users express dissatisfaction with **feature limitations** , as many features offer limited value and lack transparency in reviews.
- Users express frustration over the **lack of detail** in reviews and features, feeling locked into a costly subscription.
- Users highlight **limited customization** options in SKEEPERS, impacting their ability to maximize the platform's potential.
- Users find Skeepers to be **not user-friendly** due to glitches, poor support, and lack of transparency in reviews.

#### What Are Recent G2 Reviews of SKEEPERS Ratings & Reviews?

**["Great experience / great service."](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-557821)**

**Rating:** 5.0/5.0 stars

_— Alexandre A._

[Read full review](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-557821)

**["So much better than TrustPilot! SO glad we switched!"](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-3962692)**

**Rating:** 5.0/5.0 stars

_— Michael A._

[Read full review](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-3962692)

#### What Are G2 Users Discussing About SKEEPERS Ratings & Reviews?

- [How do I get verified on Trustpilot?](https://www.g2.com/discussions/how-do-i-get-verified-on-trustpilot)
- [How are Google reviews verified?](https://www.g2.com/discussions/how-are-google-reviews-verified)
- [What does verified reviewer mean?](https://www.g2.com/discussions/what-does-verified-reviewer-mean)
- [How are reviews verified?](https://www.g2.com/discussions/how-are-reviews-verified)

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- [Multichannel Retail](/categories/multichannel-retail)
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- [Drop Shipping](/categories/drop-shipping)
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- [Live Commerce](/categories/live-commerce)

[Browse Review Management Themes](/categories/review-management-software/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated 

Products classified in the overall Review Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Review Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Review Management category.

In addition to qualifying for inclusion in the Review Management Software category, to qualify for inclusion in the Small Business Review Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More

* * *

## How Do You Choose the Right Review Management Software?

### What You Should Know About Product Reviews Software

### What is review management software?

Review management software is a powerful tool that enables businesses to effectively oversee and engage with customer reviews and feedback across multiple platforms. By consolidating reviews from various sources into a single, centralized dashboard, this software simplifies the process of monitoring and responding to customer interactions. This streamlined approach saves time and enhances businesses' ability to improve their service and reputation based on customer insights.

This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while a company usually uses review management software to create its own reviews portal.

### Key benefits of review management software

- Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand.
- Encourage authenticity by allowing prospects and customers to learn about brand weaknesses.
- Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers.
- Increase sales by understanding the overall brand image

### Why use review management software?

Review management software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is using reviews to better engage with prospects and customers and adapt to market changes and consumer needs. The best review management platforms for brand reputation are built around exactly that: turning feedback into action before it affects the bottom line.

**Engagement—** Companies use review management tools to engage reviewers, address their concerns, and provide assistance when necessary. Engagement makes reviewers feel their opinions matter and can create relationships between consumers and brands. The strongest review management software makes this a team effort rather than a one-person job — [Birdeye](https://www.g2.com/products/birdeye/reviews) lets multiple team members collaborate on review responses and add internal notes so context isn't lost when someone's out, and [Reputation](https://www.g2.com/products/reputation/reviews) lets admins assign specific locations or reviews to the right manager rather than leaving everything in one shared inbox.

**Improve products and services—** Analyzing large numbers of reviews can generate valuable insights into a product or service's strengths and weaknesses. Companies can use this information to improve their offering, which can improve the customer experience and boost customer loyalty.

### Who uses review management software?

Reviewer feedback can benefit multiple company departments, from sales and marketing to product development.

**Marketing —** Marketers use review management software to capture and use reviews for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences.

**Sales—** Salespeople use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial.

**Product management —** Product managers analyze customer feedback to define or improve go-to-market strategies to increase sales and customer satisfaction.

### Kinds of review management software

Review management software can be categorized in various ways depending on how vendors deliver standard and advanced functionality for review management.

**Best-of-breed—** Most review management software focuses exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best-of-breed software has the benefit of providing all features as a single solution at a reasonable price.

**Suites—** Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers or curated social media content. Other features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations.

**Point solutions —** A multitude of integrations and tools focus on a subset of the capabilities included in review management tools. These tools complement but cannot replace review management software.

### Review management software features

Based on G2 reviews, marketing and product teams evaluate review management software by comparing collection and moderation tools, syndication capabilities, and integration with CRM and marketing systems.

**Collection—** Reviews are usually collected through an online portal embedded in the company's website or online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most review management software solutions allow users to post multiple reviews simultaneously.

**Moderation—** Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers and their eligibility for rewards can also be verified. Also, any changes to existing reviews should go through a validation process.

**Management—** Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. However, administrators may need to manage reviews in certain situations. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted.

Visual display elements such as photos, ratings, or badges can make reviews more attractive.

[**Syndication**](https://www.g2.com/categories/product-reviews/f/syndication) **—** Syndication refers to using reviews to provide consumers with an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and analyze all reviews for each product to generate stats.

Other features of review management software: [Community Q&A Capabilities](https://www.g2.com/categories/product-reviews/f/community-q-a), [Customer Service Capabilities](https://www.g2.com/categories/product-reviews/f/customer-service), [Engagement Capabilities](https://www.g2.com/categories/product-reviews/f/engagement), [Integration & APIs Capabilities](https://www.g2.com/categories/product-reviews/f/integration-apis), [Marketing Capabilities](https://www.g2.com/categories/product-reviews/f/marketing), [Response Types Capabilities](https://www.g2.com/categories/product-reviews/f/response-types), [Sampling Capabilities](https://www.g2.com/categories/product-reviews/f/sampling)

#### Additional review management software features

**Brand management—** Review data provides valuable details about how a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since companies cannot remove or alter reviews because they don’t like them, brand managers need to engage and address issues as soon as possible.

**Omnichannel communications—** Advanced review management platforms include multiple options for communicating with reviewers, such as email, social media, or SMS. Anyone can share reviews on multiple channels and comment on and rate them.

### Trends related to review management software

**Retail use—** While reviews are mostly used online, retailers are starting to gather consumer feedback in physical locations such as stores or public spaces. Retailers also test technologies like virtual and augmented reality to capture reviews and customer feedback.

**Artificial intelligence (AI) —** As reviews become more popular, their number can increase exponentially, which makes them challenging to manage and analyze. AI can help companies process large amounts of data and identify fraud attempts or duplicate content. AI makes it easy for companies to moderate tens of thousands of reviews. Furthermore, AI can help provide valuable insights into customer behavior, sentiment analysis, and industry trends. The best review management platforms with sentiment analysis turn this into an early-warning system rather than a retroactive report — [Reputation's](https://www.g2.com/products/reputation/reviews) AI identifies sentiment trends and customer friction points at scale and rolls them into a benchmarked reputation score, while [Birdeye](https://www.g2.com/products/birdeye/reviews) surfaces negative sentiment in near real time so a team can act on reputation alerts before a pattern turns into a bigger problem.

### Potential issues with review management software

**Moderation—** Review moderation requires necessary human and technical resources, which many companies cannot afford. While review management software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators.

**Integration—** Review management systems integrate with other types of software, such as [CRM](https://www.g2.com/categories/crm), sales, and [marketing automation](https://www.g2.com/categories/marketing-automation). Since review data is essential to improving sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Vendors usually provide standard integration and connectors or APIs, but these aren’t always enough for complex integrations. Companies may need to invest in additional software, such as [data integration software](https://www.g2.com/categories/data-integration).

**Review relevance—** Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and ensure that irrelevant reviews don’t influence buyer behavior.

**Privacy —** While review management platform vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. Examples include financial institutions, healthcare organizations, government agencies, and public sector agencies.

**Increased competition —** As reviews become more popular, finding new reviewers or convincing existing users to share new reviews will become difficult. More brands will try to source reviews from the same people, and they will need to provide better incentives.

### Software and services related to review management software

[**E-commerce personalization software**](https://www.g2.com/categories/e-commerce-personalization) **—** Companies can use reviews to learn about their customers and use this information to personalize their shopping experience. E-commerce personalization uses primarily data gathered through website tracking technology, but product reviews can provide valuable additional information.

[**Brand protection software**](https://www.g2.com/categories/brand-protection) **—** Review data can help companies identify threats that may negatively impact their branding. Brand protection software analyzes public data about a company’s products and services. Product data such as names, descriptions, or prices can be mentioned in reviews, and brands need to ensure that it’s accurate information.

[**Gamification software**](https://www.g2.com/categories/gamification) **—** Since monetary incentives aren’t always efficient for motivating reviewers, gamification software provides digital awards and achievements to improve engagement. It uses gaming principles to create competition between users, incentivizing them to write reviews or share and comment on reviews posted by others.

### Review Management Software FAQs

### Most Popular FAQs

#### Which review management software has the best reviews?

Across the[](https://www.g2.com/categories/review-management-software)[Review Management](https://www.g2.com/categories/review-management-software) category, the highest rated platforms for online reputation are also the most trusted names in verified user reviews, the ones that make collecting and responding to reviews feel automatic rather than an extra task.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Carries a solid review base at a perfect satisfaction score, with a hands-off system built to win more customers through consistent review generation.
- [Cacao](https://www.g2.com/products/cacao/reviews): Also posts a perfect score, with a synchronized console that keeps multi-location operators on top of consumer feedback across every site.
- [Kudoz Reviews](https://www.g2.com/products/kudoz-reviews/reviews): A smaller sample so far, though it matches the category's top satisfaction scores.

#### What is the best free review management software?

A handful of platforms in this category offer a genuine free trial rather than a stripped-down demo.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Listed among G2's free review management picks, with the largest review base in the category backing up strong satisfaction at that scale.
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews): Also appears on G2's free lists, with solid satisfaction scores across a wide range of company sizes.
- [Videowise](https://www.g2.com/products/videowise/reviews): Listed as a free option too, with a supportive team helping with development, integration, and ongoing account management.

#### Which review management platform offers the best review aggregation features?

The platforms that stand out here treat aggregation as a genuine single-pane-of-glass view, not just a list of links to separate review sites.

- [Cacao](https://www.g2.com/products/cacao/reviews): A synchronized console effortlessly aggregates real-time consumer feedback across multiple local business endpoints into one dashboard.
- [Okendo](https://www.g2.com/products/okendo/reviews): Makes review aggregation and displaying pretty seamless, consolidating what used to be three separate apps into one.
- [Birdeye](https://www.g2.com/products/birdeye/reviews): Lets a business view all important information in one location across multiple properties, saving time compared to checking each source separately.

#### What platform integrates review management with CRM tools?

The clearest fits among top review management vendors with business system integration are the platforms built to sync review activity directly with a business's existing customer records rather than operating as a separate silo.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Integrates with a wide range of different CRM platforms, making it easy to set up alongside systems already in place.
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews): Connects review and customer data together, which matters for teams that want reviews feeding directly into broader marketing workflows.
- [Okendo](https://www.g2.com/products/okendo/reviews): Integrates well with a business's site and email systems, keeping review data connected to the tools a team already relies on.

#### What is the best review management software?

The right answer depends on what a business needs most, but a few platforms come up across a wide range of use cases.

- [Okendo](https://www.g2.com/products/okendo/reviews): Carries a large, well-established review base, with expertise in review aggregation built up over a long time in the space.
- [Feefo](https://www.g2.com/products/feefo/reviews): A solid review base backs up consistently strong satisfaction, with support reviewers rate among the best in the category.
- [Experience.com](https://www.g2.com/products/experience-com/reviews): Makes it easy to manage and improve online reputation all in one place, with a guided onboarding process that gets positive marks.

### Small Business FAQs

#### What is the most affordable review management software for SMBs?

Within this category, a few platforms stand out specifically for strong price-to-value scores among smaller organizations.

- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews): Posts the strongest price-to-value scores among small business reviewers in this data set.
- [EmbedReviews](https://www.g2.com/products/embedreviews/reviews): Also rates well on value, alongside support scores that hold up strongly for a smaller organization's needs.
- [Videowise](https://www.g2.com/products/videowise/reviews): Solid value scores back up a supportive team that helps smaller businesses through setup and integration.

#### What is the best review management software for startups?

Startups evaluating review management tools tend to prioritize something a lean team can run without a dedicated reputation manager.

- [Cacao](https://www.g2.com/products/cacao/reviews): Among small business reviewers, it posts a perfect satisfaction score, with a centralized console that keeps multi-location monitoring simple even for a small team.
- [Kudoz Reviews](https://www.g2.com/products/kudoz-reviews/reviews): Also earns a perfect score among smaller organizations, though the review base here is still modest.
- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): A large small-business review base backs up a fully automated system that gets more reviews without ongoing manual effort.

#### Which review management software is the most user-friendly for small teams?

Ease of use matters most at this stage, since the person managing reviews is often juggling several other responsibilities too.

- [Yotpo](https://www.g2.com/products/yotpo/reviews): Posts strong ease-of-use scores among small business reviewers in this data set.
- [EmbedReviews](https://www.g2.com/products/embedreviews/reviews): Also rates highly on ease of use, backed by support scores that stay strong for a smaller team.
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews): A strong ease-of-use score pairs with review and customer data working together in one place.

#### Which review management tool is easiest to set up for small teams?

Setup speed is one of the more differentiated ratings in this category, and small teams generally do best with something usable well before it needs to prove its worth.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Posts some of the strongest setup scores among small business reviewers in this data set.
- [Kudoz Reviews](https://www.g2.com/products/kudoz-reviews/reviews): Also posts a top-tier setup score, though the sample here is still small.
- [Cacao](https://www.g2.com/products/cacao/reviews): A strong setup score backs up a centralized console that's ready to monitor multiple locations from day one.

#### Which review management tool is best for local or service-based small businesses?

A distinct pattern in this category is small, service-based businesses focused on winning local search visibility rather than managing a large e-commerce catalog of reviews.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Built specifically to help businesses rank higher in local search and win more customers through automated review generation.
- [Experience.com](https://www.g2.com/products/experience-com/reviews): Guides small businesses through setting up a Google My Business page alongside broader online reputation management.
- [Lipscore](https://www.g2.com/products/lipscore/reviews): Strong satisfaction scores back up a platform built for straightforward review collection without a heavy setup process.

### Enterprise FAQs

#### What is best-rated review management software for large enterprises?

Within the Enterprise segment of this category, a smaller set of platforms have the review volume from large organizations to back up a strong rating.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Holds a perfect satisfaction score among its enterprise reviewers, consistent with the top ratings it earns at every organization size.
- [Birdeye](https://www.g2.com/products/birdeye/reviews): Carries by far the largest enterprise review base in this category, holding a strong rating even at that scale.
- [Experience.com](https://www.g2.com/products/experience-com/reviews): A smaller enterprise sample so far, though satisfaction holds up well among the larger-organization reviewers using it.

#### What is the most reliable review management tool for enterprises?

Reliability at this scale tends to come down to support responsiveness, since a large organization needs fast answers when reviews are coming in across many locations at once.

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews): Support ratings are the strongest in this data set among enterprise reviewers.
- [Feefo](https://www.g2.com/products/feefo/reviews): Also posts strong enterprise support scores, consistent with a support team reviewers rate among the best in the category overall.
- [Birdeye](https://www.g2.com/products/birdeye/reviews): Support scores stay solid across the largest enterprise review base in the category.

#### Which platform offers the strongest review aggregation for enterprise teams?

At enterprise scale, aggregation needs to hold up across many properties and locations, not just a handful of review sources.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Lets an enterprise view all important information in one location across multiple properties, backed by the largest enterprise review base in this category.
- [Reputation](https://www.g2.com/products/reputation/reviews): Built specifically around aggregating and managing reputation data at scale for larger organizations with multiple locations.

#### Which platform offers the strongest CRM integration for enterprise teams?

At this scale, CRM integration needs to sync review data across many teams and touchpoints, not just a single sales pipeline.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Integrates with a wide range of CRM platforms, a feature that scales cleanly across the largest enterprise review base in this category.
- [SingleInterface](https://www.g2.com/products/singleinterface/reviews): Solid enterprise satisfaction scores back up a platform built to connect listings, reviews, and customer data across multi-location operations.

#### Which review management platform is best for multi-location or franchise enterprises?

Large, multi-location organizations need a platform built to manage reputation across many sites at once, not a tool designed for a single storefront.

- [Birdeye](https://www.g2.com/products/birdeye/reviews): Reviewers specifically cite the ability to view important information across multiple properties in one place, which matters more as the number of locations grows.
- [SingleInterface](https://www.g2.com/products/singleinterface/reviews): Positioned around managing listings and reviews consistently across many locations for larger, multi-site operations.
- [Reputation](https://www.g2.com/products/reputation/reviews): A solid enterprise review base backs up a platform built for reputation management at scale across a large portfolio of locations.