Introducing G2.ai, the future of software buying.Try now
GateKeeper Proximity Authentication
Sponsored
GateKeeper Proximity Authentication
Visit Website
Product Avatar Image
Detrack

By Detrack

4.5 out of 5 stars

How would you rate your experience with Detrack?

GateKeeper Proximity Authentication
Sponsored
GateKeeper Proximity Authentication
Visit Website
It's been two months since this profile received a new review
Leave a Review

Detrack Reviews & Product Details

Profile Status

This profile is currently managed by Detrack but has limited features.

Are you part of the Detrack team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Detrack.

Monthly Plan

Starting at $26.00
1 Vehicle Per Month

14 Day Free Trial

Free Trial
3 Vehicles Per Month

Detrack Media

Detrack Demo - Detrack Dashboard
Conveniently view all your delivery statuses on the Detrack Dashboard.
Detrack Demo - Detrack Add Job
Generate a job through the dashboard, and it will seamlessly synchronize with the drivers' app.
Detrack Demo - Electronic Proof of Delivery
Access a real-time Electronic Proof of Delivery (EPOD) immediately upon job completion
Detrack Demo - Take Control of your Fleet
Track the real-time location of each of your vehicles on a unified live map.
Detrack Demo - Performance Reporting
Enhance efficiency by leveraging data-driven decision-making through performance reporting.
Product Avatar Image

Have you used Detrack before?

Answer a few questions to help the Detrack community

Detrack Reviews (12)

Reviews

Detrack Reviews (12)

4.5
12 reviews

Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Craig A.
CA
Lead of Operations
Small-Business (50 or fewer emp.)
"A very reliable product I can't picture working without"
What do you like best about Detrack?

-Live updates to the driver when changes made

-Live tracking of the driver

-Integrated call, gps and POD capturing within the window with minimal switching of screens required

-Super Simple for the driver

-Very customizable

-Fabulous Customer Service Review collected by and hosted on G2.com.

What do you dislike about Detrack?

-Have had difficulty with embedding images not showing up but support has helped every step of the way

-Special instructions not displaying to the driver after they hit next location, they would have to go into the delivery to see [would be nice if the special instructions just popped up

-auto resending of emails when changing a driver or details, would be nice if it asked, would you like to resend. Also cant send notifications for items added to today's run Review collected by and hosted on G2.com.

JP
Rental Manager
Small-Business (50 or fewer emp.)
"Logistics & Transport Management Made Easy"
What do you like best about Detrack?

The interface across both desktop and mobile is easy to use. It's helped us to simplify and streamline our logistics management within our business. Being able to update our drivers with information while they're out on the go from one centralised platform is brilliant. It's also helped us to continue with our digital-first scheme to reduce delivery paperwork and overall printing. Easy access to see where our drivers are is critical and is a huge benefit from Detrack. Review collected by and hosted on G2.com.

What do you dislike about Detrack?

After using Detrack for over 2 years, we are yet to find anything that we are unhappy with or does not work for us. They have an excellent system for providing feedback to which is always dealt with quickly, which is excellent. Review collected by and hosted on G2.com.

Response from Detrack Systems of Detrack

Hey James,

Thank you so much for your encouraging words.

As Detrack is designed to be user-friendly, we are glad to hear you find our interface across both desktop and mobile easy to use. We are also pleased to hear that Detrack has helped you simplify and streamline our logistics management within your business.

And as we’re constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the kind review, James.

Ali A.
AA
General Manager
Small-Business (50 or fewer emp.)
"منتج رائع. لقد كنت أستخدمه لسنوات"
What do you like best about Detrack?

مليء بالميزات، موثوق، بجزء من تكلفة المنتجات المماثلة الأخرى. خدمة عملاء رائعة. تطبيقات الهاتف موثوقة، وتم تقديم توقيعات كوفيد في الوقت المناسب. الفريق نشط، وتستمر إضافة ميزات جديدة. Review collected by and hosted on G2.com.

What do you dislike about Detrack?

النص العربي في التسميات دائمًا ما يتعرض للتشويه. الواجهة يمكن أن تستفيد من لمسة تصميم. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"Reliable delivery management platform"
What do you like best about Detrack?

It is a comprehensive platform for delivery management, with easy to use PODs, ability to upload photos and use scanning features (QR & bar codes) if required. There is also a mobile manager app where you can track jobs & vehicles from, it is simple and convenient. The 1st account in Detrack is free too! Though the prices are considered reasonable when you have to add more accounts. Route planning is also available through a sister app, and integration is quite seamless. Detrack has pretty much everything you need in a delivery management software. Review collected by and hosted on G2.com.

What do you dislike about Detrack?

For backend users, there is a learning curve to overcome, in order to fully realize the potential of the system. Though their customer service and technical support teams are quite prompt to help, there are some quirks in the system where we may need to overlook or plan around. Review collected by and hosted on G2.com.

Bojan S.
BS
Menager
Small-Business (50 or fewer emp.)
"Problem solver for deliverys"
What do you like best about Detrack?

The driver app is very useful. The admin panel is very good. Very easy and convenient delivery management. Delivery proof with images and geo tagging. Easy API configuration with our EPR software. Very easy configuration for SMS notification. Review collected by and hosted on G2.com.

What do you dislike about Detrack?

GPS history on vehicles is missing. Group deliveries and organizing with which comes first and second, etc., are missing. Review collected by and hosted on G2.com.

Response from Detrack Systems of Detrack

Hey Bojan,

Thank you so much for your encouraging words.

As Detrack is designed to be user-friendly, we are glad to hear our solution is helping make delivery management very easy and convenient for you. We’re also pleased to hear that you can seamlessly integrate Detrack with your current ERP software.

And as we’re constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the kind review, Bojan.

Garfield Q.
GQ
Account Specialist
Small-Business (50 or fewer emp.)
"Great App to use"
What do you like best about Detrack?

Ease of usage and real time tracking of product. Proof of delivery is almost as immediate. call and sms fuction is wonderfully in place. Review collected by and hosted on G2.com.

What do you dislike about Detrack?

Previewing of driver route after driver is offline is not shown. hope to improve on this issue Review collected by and hosted on G2.com.

Response from Detrack Systems of Detrack

Hey Garfield,

Thank you so much for your encouraging words.

As Detrack is designed to be user-friendly, we are glad to hear you find our solution easy to use. We’re also pleased to hear that you find our instantly generated E-PODs and notification features very useful.

And as we’re constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the kind review, Garfield.

CP
Quality Control
Small-Business (50 or fewer emp.)
"The best experience we've had, was with Detrack."
What do you like best about Detrack?

Detrack is constant in their solutions to any queries we might have. As soon as we hit send, they already come through with assistance.

Their website is organised and makes it easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Detrack?

We haven't had many faults when using Detrack. We have had issues with refresh rates, however this doesn't happen very often to be an issue. Review collected by and hosted on G2.com.

Bruce L.
BL
Admin Manager
Small-Business (50 or fewer emp.)
"Detrack is a fantastic tool for managing and visualizing deliveries and vehicles"
What do you like best about Detrack?

Detrack is easy to use and has many helpful features I use daily Review collected by and hosted on G2.com.

What do you dislike about Detrack?

Deliveries list sometimes take a short while to refresh, but it is often enough for our uses Review collected by and hosted on G2.com.

SL
Office Manager
Small-Business (50 or fewer emp.)
"Affordable and effective"
What do you like best about Detrack?

Easy to use and implement, integrates well with Zapier, well-priced Review collected by and hosted on G2.com.

What do you dislike about Detrack?

Nothing particularly comes to mind - we've not really had any issues with the product Review collected by and hosted on G2.com.

FI
Operations Manager
Small-Business (50 or fewer emp.)
"Very helpfull app"
What do you like best about Detrack?

The quality of the designs and end product is exceptional! I would highly recommend Detrack and look forward to dealing with them on an ongoing basis. Review collected by and hosted on G2.com.

What do you dislike about Detrack?

Price is the only negative impact as is paid per driver Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Detrack.

Monthly Plan

Starting at $26.00
1 Vehicle Per Month

14 Day Free Trial

Free Trial
3 Vehicles Per Month

Annual Plan

Starting at $312.00
1 Vehicle Per Year
Product Avatar Image
Detrack
View Alternatives