# Best Order Management Software for Small Business - Page 3

## How Many Order Management Software Products Does G2 Track?

**Total Products under this Category:** 402

### Category Stats (Aug 2026)

- **Average Rating:** 4.33/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Base (+40.0%) - Among all products in this category, Base recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Order Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 9,100+ Authentic Reviews
- 402+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Order Management Software
 ![G2 Grid® for Order Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/order-management/grids.png?focus%5B%5D=394&focus%5B%5D=53424&focus%5B%5D=90674&focus%5B%5D=8407&focus%5B%5D=7953&focus%5B%5D=52151&focus%5B%5D=20104&focus%5B%5D=4364)

Highlighted products: QuickBooks Online, ShipHero, Katana Cloud Inventory, Webgility, Cin7 Core, Salesforce Order Management, Zoho Inventory, and Unicommerce.

Underlying data: [Grid® JSON](https://www.g2.com/categories/order-management/grids.json?focus%5B%5D=quickbooks-online&focus%5B%5D=shiphero&focus%5B%5D=katana-cloud-inventory&focus%5B%5D=webgility&focus%5B%5D=cin7-core&focus%5B%5D=salesforce-order-management&focus%5B%5D=zoho-inventory&focus%5B%5D=unicommerce&segment=small-business)

**Sponsored**

### Orderwerks

Orderwerks is a comprehensive B2B operations management platform designed to help businesses streamline their order processing, inventory control, and fulfillment processes. This software solution is tailored specifically for the unique needs of B2B companies, allowing them to manage their operations more efficiently and effectively. By offering a flexible framework, Orderwerks adapts to the specific workflows of each business, ensuring that users can implement the system in a way that aligns with their operational requirements. Targeted primarily at B2B organizations, Orderwerks serves a diverse range of industries that require robust order management capabilities. This platform is particularly beneficial for companies that deal with complex order fulfillment processes, multiple sales territories, and various sales representatives. By providing tools that enhance visibility and control over inventory and orders, Orderwerks enables businesses to improve their operational efficiency, reduce errors, and enhance customer satisfaction. Key features of Orderwerks include customizable order workflows that allow users to tailor the order processing experience to their specific needs. This flexibility ensures that businesses can create a streamlined process that reflects their unique operational requirements. Additionally, the platform offers territory and sales rep management, which helps organizations effectively allocate resources and track performance across different regions. The inclusion of an offline-capable mobile app ensures that users can manage operations even when internet connectivity is limited, making it a versatile solution for on-the-go management. Another significant feature is the integrated barcode scanning capability, which enhances the efficiency of pick and pack operations. This functionality reduces the likelihood of errors during fulfillment and speeds up the overall process, allowing businesses to meet customer demands more effectively. Furthermore, Orderwerks is designed and supported entirely in the USA, providing users with the assurance of local support and compliance with industry standards. Overall, Orderwerks stands out in the B2B operations management category by offering a highly configurable platform that empowers businesses to manage their operations in a way that suits their specific needs. With its robust functionality and emphasis on user adaptability, Orderwerks provides a valuable solution for companies looking to enhance their operational efficiency and streamline their order management processes. Orderwerks works for any B2B business, with industry-specific solutions for: - Wine & Spirits Distributors: compliance-aware workflows, customer-specific pricing tiers, and industry specific exports such as NY SLA - Firearm Manufacturers & Distributors: dealer portals, serial number tracking, backorder allocation, and offline trade show ordering - Tobacco Distributors: federal compliance reporting (ATF/PACT Act), state license tracking, and tax stamp management - Wholesale Distributors: B2B ordering portals, route delivery management, and QuickBooks integration - Manufacturers: end customer tracking, partial shipment management, and distributor portal access

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=136&secure%5Bchosen_at%5D=2026-08-01T15%3A59%3A45Z&secure%5Bdisplayable_resource_id%5D=136&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=136&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=79215&secure%5Bresource_id%5D=136&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Forder-management%2Fsmall-business%3Fpage%3D3&secure%5Btoken%5D=9dc48c4bb83597540086ea59e400abfce613921b2e723630a5299266b2494021&secure%5Burl%5D=https%3A%2F%2Fwww.orderwerks.com%2Fbook-a-demo%3Futm%3Dg2%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=book_demo)

### [Rithum](https://www.g2.com/products/rithum/reviews)

Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions that enable business models like drop shipping, private marketplace vendor self-service, e-commission and public marketplaces, helping them to drive efficient and profitable e-commerce businesses. Rithum solutions help businesses • Acquire new consumers with greater efficiency and effectiveness. • Optimize and scale quickly by adding new channels. • Expand curated product selection quickly and easily. • Create amazing consumer experiences from the beginning of the shopping journey to the very end.

**Average Rating:** 4.0/5.0

**Total Reviews:** 118

#### How Do G2 Users Rate Rithum?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 9.2/10 (Category avg: 8.6/10)
- **Stock Levels:** 9.2/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Rithum?

- **Seller:** [Rithum](https://www.g2.com/sellers/rithum)
- **Company Website:** www.rithum.com
- **Year Founded:** 1997
- **HQ Location:** Atlanta , GA
- **Twitter:** @rithumcommerce  
9,718 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=52f36a542aa76e394233f41fcb3f7a4ee51ee0153f4bf80730685c8767cac091&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frithumcommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
934 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 62% Small, 34% Medium

#### What Do G2 Reviewers Say About Rithum?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Rithum, allowing effortless inventory management and order processing in one portal.
- Users praise the **seamless inventory management** of Rithum, enabling easy updates, order processing, and billing all in one place.
- Users highlight the **significant business growth** potential of Rithum, effectively expanding their e-commerce reach and sales.
- Users appreciate the **easy integrations** of Rithum, allowing seamless connections with various enterprise applications.
- Users find Rithum **incredibly helpful** for managing drop shipping and integrating with various design systems seamlessly.

##### Cons

- Users face challenges with **inventory management** , finding it difficult to locate SKUs and process orders efficiently.
- Users find the **limited customization** options frustrating, as changes cannot be made after initial data entry.
- Users express concerns about **data management issues** , particularly regarding inflexible customization and limited data exchange tools.
- Users find the **difficult customization** on Rithum restrictive, as once data is added, it cannot be altered.
- Users struggle with **editing difficulties** , finding it hard to search for items efficiently within Rithum.

#### What Are Recent G2 Reviews of Rithum?

**["Streamlined Our Multi-Channel Operations Efficiently"](https://www.g2.com/survey_responses/rithum-review-12975343)**

**Rating:** 5.0/5.0 stars

_— Ganesh Venkata Sai sravan kumar s._

[Read full review](https://www.g2.com/survey_responses/rithum-review-12975343)

**["Efficient E-Commerce Management, Slightly Sluggish Interface"](https://www.g2.com/survey_responses/rithum-review-13035981)**

**Rating:** 4.0/5.0 stars

_— Steffy l._

[Read full review](https://www.g2.com/survey_responses/rithum-review-13035981)

#### What Are G2 Users Discussing About Rithum?

- [What is DemandStream used for?](https://www.g2.com/discussions/what-is-demandstream-used-for)
- [Is ChannelAdvisor a good company?](https://www.g2.com/discussions/is-channeladvisor-a-good-company)
- [What is the difference between Shopify and ChannelAdvisor?](https://www.g2.com/discussions/what-is-the-difference-between-shopify-and-channeladvisor)
- [How does CommerceHub work?](https://www.g2.com/discussions/how-does-commercehub-work)
- [How does ChannelAdvisor work?](https://www.g2.com/discussions/how-does-channeladvisor-work)

### [Fulfil](https://www.g2.com/products/fulfil/reviews)

Fulfil is an eCommerce ERP built for modern DTC brands like Ridge, HexClad, Grüns, Mejuri, Cuts and Monos. Connect your sales channels, warehouses, accounting, and fulfillment in one system. Set up in weeks, not months. No consultants. No middleware. No surprises. Purpose-built for Shopify and multi-channel commerce. AI-assisted setup, native integrations with 400+ 3PL locations, and predictable implementation. Fulfil gives you a complete, proven ERP with AI that enhances your workflow. Query your data from Claude, get AI-assisted configuration, and let automation handle routine decisions while you maintain full control. From order to fulfillment to revenue recognition, Fulfil automatically handles every step. No manual data entry, no disconnected systems, no waiting until month-end to know your numbers. Manage your entire supply chain from vendor relationships to finished goods. Automate purchase orders, track inbound shipments, and coordinate production schedules-all integrated with your inventory and financials. Track inventory across multiple warehouses, 3PLs, and stores with bin-level precision. From lot numbers and serial tracking to automated reorder points and intelligent allocation-know exactly what you have, where it is, and when to replenish. Know your numbers at any moment. Every transaction automatically flows through to your financials, from order capture to revenue recognition. Close books faster, make decisions with confidence, and stay audit-ready. Fulfil is SOC 2 Type II certified with bank-level security, and built for scale with $10B+ Annual GMV Processed, $27M+ Daily Transactions, 99.99% Historical Uptime. Fulfil has been bootstrapped and cash-flow positive since its start in 2015 and is still founder-run.

**Average Rating:** 4.4/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Fulfil?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 9.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Fulfil?

- **Seller:** [Fulfil.IO](https://www.g2.com/sellers/fulfil-io)
- **Company Website:** www.fulfil.io
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @fulfilio  
1,037 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=65aaefd3cb525f36fdfa29afaa0b29877f22522f02d45a40f238d9bf1620e55f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffulfil-io-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
65 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 61% Small, 33% Medium

#### What Do G2 Reviewers Say About Fulfil?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive and knowledgeable support team** at Fulfil, providing exceptional assistance and guidance.
- Users value the **ease of use** of Fulfil, highlighting its straightforward setup and responsive support team.
- Users value the **strong inventory visibility** across multiple channels and warehouses, enhancing overall management efficiency.
- Users praise Fulfil for its **effective operational workflows** and strong support, enhancing inventory management and fulfillment.
- Users highly value the **responsive and knowledgeable support team** at Fulfil, enhancing their overall operational efficiency.

##### Cons

- Users find the **learning curve steep** and the training materials inadequate, complicating the onboarding process significantly.
- Users find the **inadequate reporting** in Fulfil limits efficiency, with room for improvement in data insights.
- Users note a need for improvement in the **reporting suite and specific feature accessibility** , affecting user experience.
- Users report **poor reporting** in Fulfil, leading to frustration and extra manual work for accountants.
- Users criticize Fulfil for **poor customer support** , experiencing frustrating delays and inadequate assistance during crucial issues.

#### What Are Recent G2 Reviews of Fulfil?

**["Streamlines Manufacturing, Inventory, and Distribution in One Program"](https://www.g2.com/survey_responses/fulfil-review-12797850)**

**Rating:** 4.0/5.0 stars

_— Jesse F._

[Read full review](https://www.g2.com/survey_responses/fulfil-review-12797850)

**["Next-Level ERP for Multi-Channel Growth and Rock-Solid Data Integrity"](https://www.g2.com/survey_responses/fulfil-review-12462740)**

**Rating:** 4.5/5.0 stars

_— Greg F._

[Read full review](https://www.g2.com/survey_responses/fulfil-review-12462740)

#### What Are G2 Users Discussing About Fulfil?

- [What is Fulfil.IO used for?](https://www.g2.com/discussions/what-is-fulfil-io-used-for)

### [Ohanafy](https://www.g2.com/products/ohanafy/reviews)

Ohanafy is the AI-powered operating system for the beverage industry. Powered by Salesforce and built specifically for suppliers and wholesalers, Ohanafy combines modern usability with advanced intelligence to simplify operations, streamline decisions, and unlock growth, helping beverage companies work smarter today and lead with confidence tomorrow. Why beverage companies make the switch The industry runs on legacy systems that haven't meaningfully changed in decades, or a stack of tools stitched together that don't speak to each other. The cost shows up everywhere. Data gets re-entered by hand, reports get rebuilt from exports, inventory counts nobody fully trusts, and decisions wait on someone to pull a file. Teams end up managing their software instead of their business. One platform, one source of truth Ohanafy brings the entire operation onto a single platform and a single data model. Everything works from the same live information, so the order placed in the field, the inventory it draws down, the invoice it generates, and the dashboard it lands in are the same record. Nothing to reconcile between systems, and no overnight sync standing between you and knowing where you stand. AI built into the work, not bolted on Predictive and agentic AI forecast demand, surface the next best action, flag the accounts and inventory that need attention, and handle routine work that used to take hours every week. It isn't a separate module your team has to remember to open. The intelligence shows up inside the workflow they're already in, which is the only place it actually gets used. What changes Lower operating costs. Less inventory waste. The right products in the right accounts. A clearer read on where the next dollar of growth is coming from, and enough confidence in the numbers to act on them without a second look. Built on Salesforce, not just integrated with it Ohanafy is native to Salesforce, so it inherits enterprise grade security, reliability, and a platform your admins already know how to manage. It extends the investment you've already made rather than adding another system to maintain alongside it. A true partner, not just a vendor Our customers are experts in beverage. We're experts in technology. Implementation, training, and enablement are built around how your team actually works. We bring a team that stays alongside long after go-live, and a roadmap built with customers rather than at them. What you get isn't a vendor relationship. It's a strategic partnership with a team invested in what you're building.

**Average Rating:** 5.0/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate Ohanafy?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Ohanafy?

- **Seller:** [Ohanafy](https://www.g2.com/sellers/ohanafy)
- **Company Website:** www.ohanafy.com
- **Year Founded:** 2022
- **HQ Location:** Wilmington, NC
- **Twitter:** @OhanafyInc  
27 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=963675abfcbd102aaf07045ebc9105fb440370be81211c8576978076d7079331&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fohanafy%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages
- **Company Size:** 87% Small, 12% Medium

#### What Do G2 Reviewers Say About Ohanafy?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **exceptional customer support** of Ohanafy, noting its responsiveness and personalized assistance.
- Users commend Ohanafy for their **outstanding customer support** , noting responsiveness and understanding of client needs.
- Users value the **real-time data accuracy** of Ohanafy, ensuring access to the most current information without delays.
- Users value the **flexibility for customization** in Ohanafy, enabling tracking of crucial business data effortlessly.
- Users value the **real-time data accuracy** of Ohanafy, ensuring they always work with the most current information.

##### Cons

- Users suggest that Ohanafy needs to improve by adding **integrated accounting software** to enhance operational efficiency.
- Users note **inadequate financial management** features in Ohanafy, suggesting integration with accounting software for streamlined operations.
- Users highlight the **limited customization** options of Ohanafy, suggesting the need for integrated accounting features for better functionality.
- Users suggest that adding **accounting features** to Ohanafy would enhance its overall functionality and reduce reliance on external tools.

#### What Are Recent G2 Reviews of Ohanafy?

**["Ohanafy - Powerful beverage management software tool."](https://www.g2.com/survey_responses/ohanafy-review-11734100)**

**Rating:** 5.0/5.0 stars

_— Paul B._

[Read full review](https://www.g2.com/survey_responses/ohanafy-review-11734100)

**["Live, Local Support 24/7 - Real Time Data!!"](https://www.g2.com/survey_responses/ohanafy-review-11724922)**

**Rating:** 5.0/5.0 stars

_— Holly S._

[Read full review](https://www.g2.com/survey_responses/ohanafy-review-11724922)

### [ShipMonk](https://www.g2.com/products/shipmonk/reviews)

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.

**Average Rating:** 3.8/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate ShipMonk?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind ShipMonk?

- **Seller:** [ShipMonk](https://www.g2.com/sellers/shipmonk)
- **Year Founded:** 2014
- **HQ Location:** 201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311
- **Twitter:** @TheShipMonk  
661 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73e70af6c6c143f613f2ed2f7835e0db83a3e8e0f95acbda38ce21067481aa2d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10367397%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,296 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 86% Small, 10% Medium

#### What Do G2 Reviewers Say About ShipMonk?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ShipMonk, enjoying its simple navigation and accessible information management.
- Users appreciate the **easy access** to information on ShipMonk, making order management effortless and efficient.
- Users appreciate the **easy setup** of ShipMonk, enjoying a smooth login experience and straightforward navigation.
- Users appreciate the **ease of use** of ShipMonk, finding information quickly and navigation simple and intuitive.
- Users appreciate the **navigation ease** of ShipMonk, finding the interface straightforward and information easily accessible.

#### What Are Recent G2 Reviews of ShipMonk?

**["Happiness Engineer - is KEY"](https://www.g2.com/survey_responses/shipmonk-review-9544264)**

**Rating:** 4.5/5.0 stars

_— Chelsea ._

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-9544264)

**["Effortless Shipping Management with ShipMonk"](https://www.g2.com/survey_responses/shipmonk-review-12064322)**

**Rating:** 5.0/5.0 stars

_— Heather T._

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-12064322)

### [Kibo Commerce](https://www.g2.com/products/kibo-commerce/reviews)

KIBO is a MACH-certified, composable commerce platform designed for retailers, manufacturers, wholesalers, and distributors to handle complex business requirements, such as account-based pricing, multi-site catalogs, and layered promotions. KIBO unifies B2B and B2C eCommerce, Order Management, and Agentic on a single, API-first architecture. Our platform enables enterprises to manage multiple business models (i.e., D2C, B2B2C) from one source of truth. Key capabilities include LLM-agnostic AI Agents for autonomous merchandising and service, complex pricing/promotions, and real-time shopping assistance. KIBO’s modularity allows brands to augment existing systems with specific Packaged Business Capabilities (PBCs) or migrate incrementally without a costly replatform. Key features include contract pricing & quotes for B2B, reverse logistics, cart & checkout, subscriptions, AI search, AI Agents, headless CMS, catalog management, product configuration, promotion management, and MCP server.

**Average Rating:** 4.1/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate Kibo Commerce?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 8.3/10 (Category avg: 8.6/10)
- **Stock Levels:** 7.9/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Kibo Commerce?

- **Seller:** [Kibo Software](https://www.g2.com/sellers/kibo-software)
- **Year Founded:** 2015
- **HQ Location:** Dallas, Texas
- **Twitter:** @Kibocommerce  
578 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86cbad6a6452b690c0e96be3e3d1661ba06b0571441b93c612a204ac64a0a180&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7589083%2F&secure%5Burl_type%5D=linkedin_company_website)  
365 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 45% Small, 45% Medium

#### What Are Recent G2 Reviews of Kibo Commerce?

**["kibo commerce"](https://www.g2.com/survey_responses/kibo-commerce-review-9319733)**

**Rating:** 5.0/5.0 stars

_— sai n._

[Read full review](https://www.g2.com/survey_responses/kibo-commerce-review-9319733)

**["Composable Architecture and Agentic AI with Integrated Order Management"](https://www.g2.com/survey_responses/kibo-commerce-review-13149965)**

**Rating:** 4.0/5.0 stars

_— Vikas C._

[Read full review](https://www.g2.com/survey_responses/kibo-commerce-review-13149965)

#### What Are G2 Users Discussing About Kibo Commerce?

- [What is headless commerce architecture?](https://www.g2.com/discussions/what-is-headless-commerce-architecture)
- [Is Kibo a SaaS?](https://www.g2.com/discussions/is-kibo-a-saas)
- [What is the Kibo system?](https://www.g2.com/discussions/what-is-the-kibo-system)
- [What does Kibo software do?](https://www.g2.com/discussions/what-does-kibo-software-do)

### [B2B Wave](https://www.g2.com/products/b2b-wave/reviews)

B2B Wave is the simpler B2B eCommerce platform purpose-built for wholesale. It enables businesses to digitize and automate the buying experience for their customers, while supporting the complex pricing, ordering, and account structures common in B2B eCommerce. The platform brings online ordering, customer-specific catalogs and pricing, quotes, and order management into a single self-service portal for customers, sales teams, and operations. B2B Wave improves order accuracy, reduces manual errors, and lowers operational costs. B2B Wave integrates with leading accounting, inventory, payment, and ERP systems, allowing wholesalers to modernize their B2B eCommerce experience without replacing existing backend infrastructure. Why choose B2B Wave - Purpose-built for wholesale and repeat B2B buying - Quick setup and implementation - Supports complex pricing, approvals, and customer hierarchies - Reduces manual work and streamlines order management - Customizable all-in-one platform that scales with your business - Tailored for small to mid-sized companies looking to modernize B2B ordering Key capabilities - Branded B2B storefront and digital catalogs - Customer-specific pricing, catalogs, and quotes - Bulk ordering, quick reorders, and saved carts - Role-based access controls and permissions - Sales, order, and inventory reporting - ERP, accounting, inventory, and payment integrations - Easy product and order management with mass import/export tools - Mobile-friendly ordering for sales representatives (iOS/Android)

**Average Rating:** 4.7/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate B2B Wave?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 8.9/10 (Category avg: 8.6/10)
- **Stock Levels:** 9.6/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind B2B Wave?

- **Seller:** [B2B Wave Ltd.](https://www.g2.com/sellers/b2b-wave-ltd)
- **Year Founded:** 2016
- **HQ Location:** London, England
- **Twitter:** @B2BWave  
287 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b0ccca357a7e02059809651cb201269bca84e66a187344c4e73ce2f6d6c875f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fb2b-wave%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Wholesale
- **Company Size:** 71% Small, 25% Medium

#### What Do G2 Reviewers Say About B2B Wave?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **all-in-one B2B e-commerce platform** of B2B Wave, enhancing efficiency in wholesale operations with ease.
- Users commend B2B Wave for its **unified cloud architecture** , streamlining global B2B operations and improving workflow efficiency.
- Users appreciate the **ease of use** of B2B Wave, seamlessly managing B2B operations with minimal training required.
- Users value the **seamless order management** of B2B Wave, streamlining wholesale operations with ease and efficiency.
- Users find the **quick setup** of B2B Wave to be effortless, enabling smooth management of wholesale operations efficiently.

##### Cons

- Users find the **lack of automation for process triggers** in B2B Wave slows down order processing significantly.
- Users find B2B Wave to be **time-consuming** due to manual processes and inefficiencies in handling bulk actions and integrations.
- Users face **inefficient processes** in B2B Wave due to lack of automation for critical workflow triggers, causing delays.
- Users experience **restrictive integration issues** with B2B Wave, complicating connections with popular systems and requiring extra manual work.
- Users note the **limited customization options** in B2B Wave, hindering a unique and professional buying experience.

#### What Are Recent G2 Reviews of B2B Wave?

**["Streamlined Wholesale Management with Ease"](https://www.g2.com/survey_responses/b2b-wave-review-13122541)**

**Rating:** 5.0/5.0 stars

_— Haider A._

[Read full review](https://www.g2.com/survey_responses/b2b-wave-review-13122541)

**["Tailor-Made for Wholesale Efficiency, Needs Better Analytics"](https://www.g2.com/survey_responses/b2b-wave-review-12483746)**

**Rating:** 4.0/5.0 stars

_— Engleberg L._

[Read full review](https://www.g2.com/survey_responses/b2b-wave-review-12483746)

### [SellerActive by Cart.com](https://www.g2.com/products/selleractive-by-cart-com/reviews)

SellerActive by Cart.com is a powerful suite of tools that allows ecommerce brands to list and update their products in the world’s largest marketplaces all from a single location. Most brands see an average of 22% revenue growth in the first 60 days! Easily build a centralized product catalog, bulk upload new listings to multiple channels and quickly resolve marketplace-specific issues in one place. Plus, our automated repricing tool helps you set pricing rules that dynamically and continuously update, allowing you to capture the Buy Box on average 72% of the time and help you get ahead of the competition. Unlike other repricing tools, our pricing strategies take your fulfillment and product costs into account.

**Average Rating:** 4.0/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate SellerActive by Cart.com?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 9.6/10 (Category avg: 8.6/10)
- **Stock Levels:** 8.8/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind SellerActive by Cart.com?

- **Seller:** [Cart.com](https://www.g2.com/sellers/cart-com)
- **Year Founded:** 2020
- **HQ Location:** Houston, US
- **Twitter:** @cartdotcom  
966 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f486cb1c12f3b6ad1d34eef1c30dcb414e6c3f19298edd6248c1ca38c35455e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcartdotcom&secure%5Burl_type%5D=linkedin_company_website)  
878 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 86% Small, 12% Medium

#### What Are Recent G2 Reviews of SellerActive by Cart.com?

**["Cart.com Marketplace Management is critical to my business success"](https://www.g2.com/survey_responses/selleractive-by-cart-com-review-8776554)**

**Rating:** 5.0/5.0 stars

_— Evin T._

[Read full review](https://www.g2.com/survey_responses/selleractive-by-cart-com-review-8776554)

**["Seller Active Makes Integrating Amazon Ebay and Website Easy"](https://www.g2.com/survey_responses/selleractive-by-cart-com-review-9013464)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/selleractive-by-cart-com-review-9013464)

#### What Are G2 Users Discussing About SellerActive by Cart.com?

- [What is SellerActive used for?](https://www.g2.com/discussions/what-is-selleractive-used-for)

### [Pepperi](https://www.g2.com/products/pepperi/reviews)

Pepperi provides consumer goods brands and wholesalers with a comprehensive B2B commerce platform to consistently manage all aspects of their omnichannel sales. Empowering you to sell more, better and faster, our platform uniquely combines B2B e-Commerce, Sales Force Automation, retail execution & route accounting (van sales) into an integrated mobile solution that runs natively on all devices to maximize in-person and online B2B sales. Over 1000 customers, in more than 60 countries, across different verticals – FMCG, beauty & cosmetics, food & beverage, eyewear and many more - rely on Pepperi to plan, execute and analyze their B2B omnichannel sales: • Web and mobile B2B e-Commerce platform enables buyers to order anytime, anywhere • On/offline order-taking made easy with e-catalogs, trade promotions and full customer data • Retail execution app for in-store auditing, merchandising and replenishment • Direct Store Delivery and van sales powered by a route accounting app for iOS and Android • Manage trade marketing promotions across all channels simultaneously, using an intuitive user interface • Central management streamlines omnichannel operations across customer touchpoints Pepperi’s enterprise-grade platform seamlessly and securely integrates with ERPs such as SAP Business One, SAP Business By Design and many others, making data fully accessible to field reps and buyers, on all devices, online and offline.

**Average Rating:** 4.3/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Pepperi?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 8.9/10 (Category avg: 8.6/10)
- **Stock Levels:** 9.5/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Pepperi?

- **Seller:** [Advantive](https://www.g2.com/sellers/advantive)
- **Company Website:** www.advantive.com
- **Year Founded:** 2022
- **HQ Location:** Tampa, FL
- **Twitter:** @Advantive\_  
55 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c2ee40d00152e433b310f3241493dbde5808392e7833b3ab82a30e0ae9eb1fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fadvantive-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
729 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion, Food & Beverages
- **Company Size:** 56% Medium, 42% Small

#### What Are Recent G2 Reviews of Pepperi?

**["Good experience with Pepperi system"](https://www.g2.com/survey_responses/pepperi-review-9380586)**

**Rating:** 5.0/5.0 stars

_— Mones M._

[Read full review](https://www.g2.com/survey_responses/pepperi-review-9380586)

**["Easy Product Onboarding and Smooth ERP Data Integration"](https://www.g2.com/survey_responses/pepperi-review-7231641)**

**Rating:** 4.0/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/pepperi-review-7231641)

#### What Are G2 Users Discussing About Pepperi?

- [How do you use Pepperi?](https://www.g2.com/discussions/how-do-you-use-pepperi)
- [What is Pepperi app?](https://www.g2.com/discussions/what-is-pepperi-app)
- [What does Pepperi do?](https://www.g2.com/discussions/what-does-pepperi-do)
- [How much does Pepperi cost?](https://www.g2.com/discussions/how-much-does-pepperi-cost)

### [Megaventory](https://www.g2.com/products/megaventory/reviews)

Web-based software for online inventory management, order fulfillment and manufacturing using bills of materials.

**Average Rating:** 4.3/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Megaventory?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 8.3/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 7.8/10 (Category avg: 10/10)

#### Who Is the Company Behind Megaventory?

- **Seller:** [Megaventory](https://www.g2.com/sellers/megaventory)
- **Year Founded:** 2010
- **HQ Location:** Austin, TX
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b96059d75746991bc5ea71d9d9ea21c510bf246ced232f71a53a759402b2154&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1091431%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 85% Small, 20% Medium

#### What Do G2 Reviewers Say About Megaventory?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **quick response and immediate resolution** from Megaventory's customer support, enhancing their experience.
- Users appreciate the **ease of use** of Megaventory, benefiting from its simple interface and responsive support.
- Users appreciate the **simple and user-friendly interface** of Megaventory, along with responsive customer support for issues.

#### What Are Recent G2 Reviews of Megaventory?

**["End-to-end MRP system implemented in 3 weeks!"](https://www.g2.com/survey_responses/megaventory-review-7037848)**

**Rating:** 5.0/5.0 stars

_— Richard B._

[Read full review](https://www.g2.com/survey_responses/megaventory-review-7037848)

**["I am using megaventory as inventory ERP for the last 3 years and I am satisfied using it."](https://www.g2.com/survey_responses/megaventory-review-11025950)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/megaventory-review-11025950)

#### What Are G2 Users Discussing About Megaventory?

- [What is Megaventory used for?](https://www.g2.com/discussions/what-is-megaventory-used-for) - 1 comment

### [Goflow](https://www.g2.com/products/goflow/reviews)

Goflow is a multichannel operating system (MCOS) for serious sellers that need one system to manage orders, inventory, listings, purchasing, shipping, warehouse workflows, and reporting across marketplaces, retail channels, and ecommerce storefronts. As sellers grow, operations become harder to control. Orders come from more channels. Inventory moves across more warehouses. Listings need to stay accurate across marketplaces. Purchasing teams need better replenishment visibility. Warehouse teams need faster fulfillment workflows. Leadership needs clear reporting across the business. Goflow brings these workflows together in one operating system for commerce, helping sellers streamline complexity, reduce manual work, and scale with greater clarity, speed, and control. With Goflow, teams can centralize multichannel order management, synchronize inventory, manage product listings, streamline shipping and fulfillment, support purchasing and replenishment workflows, and track operational performance from one platform. Goflow is built for ecommerce sellers managing high order volume, multiple sales channels, complex fulfillment operations, and growing teams. It supports sellers that have moved beyond basic marketplace tools and need a more unified way to run their business. Sellers use Goflow to reduce disconnected systems, limit manual updates, improve inventory accuracy, reduce overselling risk, speed up fulfillment, and give teams a shared source of truth across commerce operations. Goflow is used for multichannel order management, ecommerce inventory management, marketplace operations, listing management, warehouse fulfillment, shipping workflows, purchasing, replenishment, and operational reporting. Core capabilities include multichannel order management, inventory management, marketplace and listing management, warehouse workflows, shipping, purchasing, replenishment, reporting, and operational visibility. Goflow helps operations, warehouse, purchasing, ecommerce, and leadership teams work from the same system instead of relying on disconnected tools, spreadsheets, and manual handoffs. For serious sellers, operations are not a back-office detail. They are the engine of growth. Goflow gives teams the structure to manage complexity, the visibility to make better decisions, and the control to scale with confidence.

**Average Rating:** 4.8/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Goflow?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 9.1/10 (Category avg: 8.6/10)
- **Stock Levels:** 9.4/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10)

#### Who Is the Company Behind Goflow?

- **Seller:** [Goflow](https://www.g2.com/sellers/goflow)
- **Year Founded:** 2011
- **HQ Location:** Jersey City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7db156e9460cf53b696299cfbdecd03099544e0c5407f6913915003c5f7bd6f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoflow-app-llc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Manager
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 72% Small, 18% Medium

#### What Do G2 Reviewers Say About Goflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Goflow, finding it intuitive and efficient for their e-commerce needs.
- Users value the **easy integration** with multiple platforms and appreciate the user-friendly interface of Goflow.
- Users appreciate the **easy integrations** with Goflow, simplifying connections across multiple platforms effortlessly.
- Users love the **user-friendly interface** of Goflow, appreciating its simplicity and streamlined operations for multichannel selling.
- Users value the **responsive and dedicated customer support** of Goflow, enhancing their experience significantly.

##### Cons

- Users note the **missing features** in Goflow, wishing for quicker updates to enhance the overall solution.
- Users note the **inconvenient API requirements** and limited navigation, impacting usability and integration fluidity.
- Users find the **inventory stock report limitations** frustrating, needing longer historical data and more user-friendly ID references.
- Users face **poor customer support** due to delayed response times and difficulty in reaching representatives via phone.
- Users face **access issues** with Goflow, struggling to find items and unable to open products in new tabs.

#### What Are Recent G2 Reviews of Goflow?

**["Easy to use and packed full of options!!"](https://www.g2.com/survey_responses/goflow-review-10515371)**

**Rating:** 5.0/5.0 stars

_— Jeffrey N._

[Read full review](https://www.g2.com/survey_responses/goflow-review-10515371)

**["Target integration a breeze!"](https://www.g2.com/survey_responses/goflow-review-10526827)**

**Rating:** 5.0/5.0 stars

_— Mendy E._

[Read full review](https://www.g2.com/survey_responses/goflow-review-10526827)

### [Unleashed](https://www.g2.com/products/unleashed/reviews)

Unleashed Software is a powerful, integrated platform that allows businesses real-time visibility of accurate inventory information. Reduce costs and increase profits with precise tracking data on all stock items. As a cloud-based software, Unleashed partners with a range of eCommerce, point of sales and accounting software to provide an end-to-end business management solution. Unleashed Software was one of the first business applications to adopt cloud technology. Today, we have thousands of happy customers in over 80 countries globally - and growing! We are a powerful inventory management solution that helps businesses grow with real-time inventory accuracy they can trust.

**Average Rating:** 3.8/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Unleashed?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.6/10 (Category avg: 10/10)

#### Who Is the Company Behind Unleashed?

- **Seller:** [Unleashed Software](https://www.g2.com/sellers/unleashed-software)
- **Year Founded:** 2009
- **HQ Location:** Auckland, New Zealand
- **Twitter:** @unleashedteam  
4,339 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a2fad7a1d3aa88e9012eaaa197d09c54484e77a51a4a25b8dd5b40afa578d343&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1040594%2F&secure%5Burl_type%5D=linkedin_company_website)  
71 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About Unleashed?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **accuracy** of Unleashed, appreciating its reliable insights into inventory management and stock levels.
- Users appreciate the **accuracy and reliability** of Unleashed, benefiting from clear inventory management and error reduction.
- Users appreciate the **ease of use** of Unleashed, highlighting its reliability and accuracy in managing inventory.
- Users value the **accuracy and reliability** of Unleashed, which enhances inventory management and reduces errors.
- Users commend the **accuracy and reliability** of Unleashed in managing inventory and stock levels effectively.

##### Cons

- Users find Unleashed to have **limited customization and a rigid interface** , making it less flexible and intuitive than desired.
- Users find Unleashed's **complex usability** frustrating due to limited customization and a non-intuitive interface.
- Users find Unleashed's **difficult customization** limits flexibility, making it feel outdated and less intuitive than modern alternatives.
- Users find **integration issues** with Unleashed frustrating, requiring extra effort and tools for connectivity and automation.
- Users find Unleashed's **limited customization** options restrict flexibility, making it feel outdated compared to modern platforms.

#### What Are Recent G2 Reviews of Unleashed?

**["Great Features, Great Resources, and Great Customer Service"](https://www.g2.com/survey_responses/unleashed-review-5149450)**

**Rating:** 5.0/5.0 stars

_— Flynn L._

[Read full review](https://www.g2.com/survey_responses/unleashed-review-5149450)

**["(Almost) Effortless Stock Management!"](https://www.g2.com/survey_responses/unleashed-review-5409157)**

**Rating:** 5.0/5.0 stars

_— Dan P._

[Read full review](https://www.g2.com/survey_responses/unleashed-review-5409157)

#### What Are G2 Users Discussing About Unleashed?

- [What is product inventory management?](https://www.g2.com/discussions/unleashed-what-is-product-inventory-management)
- [Is unleashed free?](https://www.g2.com/discussions/is-unleashed-free)
- [Where is unleashed software based?](https://www.g2.com/discussions/where-is-unleashed-software-based)
- [Is Unleashed software good?](https://www.g2.com/discussions/is-unleashed-software-good)

### [Conexiom](https://www.g2.com/products/conexiom/reviews)

Conexiom is an industry-leading SaaS solution designed for manufacturers and distributors to modernize their manual B2B quote-to-cash and procure-pay workflows. Leveraging artificial intelligence built on 20 years of deep industry expertise, Conexiom can tackle even complex orders in any format, from a variety of channels such as email, upload and ecommerce portal. It captures, corrects, and transforms emailed and file-based purchase orders, invoices and quotes into accurate ERP or cart entries, significantly enhancing operational efficiency and reducing errors, delays and unnecessary costs while delivering a flexible experience customers will love. By automating up to 85% of your manual order process workload and offering unique touchless processing capabilities, Conexiom frees inside sales teams to focus on customer engagement and relationship building rather than tedious data entry tasks, without asking buyers to change. The platform's ability to integrate seamlessly with existing ERP systems means that organizations can adopt Conexiom without overhauling their current infrastructure, and a newly developed quick configuration gets you set up and seeing value in days. Overall, Conexiom stands out in the market by offering a comprehensive solution that not only modernizes order entry but also transforms the overall customer experience, making it a valuable asset for manufacturers and distributors looking to enhance their operational efficiency and manage costs.

**Average Rating:** 4.6/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Conexiom?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 8.1/10 (Category avg: 8.6/10)
- **Stock Levels:** 8.1/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Conexiom?

- **Seller:** [Conexiom](https://www.g2.com/sellers/conexiom)
- **Company Website:** conexiom.com
- **Year Founded:** 2005
- **HQ Location:** Vancouver, British Columbia
- **Twitter:** @ConexiomPowered  
949 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2dd24a712b1a63d8117d1cfb8b3a6ae44ea5b32a7e615d1f9593a8d7c6dcf68c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F97351%2F&secure%5Burl_type%5D=linkedin_company_website)  
179 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Wholesale, Electrical/Electronic Manufacturing
- **Company Size:** 55% Medium, 24% Small

#### What Do G2 Reviewers Say About Conexiom?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional efficiency** of Conexiom, resulting in quick order processing and reduced manual workload.
- Users highlight the **time-saving automation** of Conexiom, significantly enhancing efficiency in invoice processing and order management.
- Users highlight the **significant business growth** achieved through Conexiom's automation and efficiency in invoice processing.
- Users highlight the **ease of use** of Conexiom, making onboarding and order processing remarkably straightforward and efficient.
- Users value the **easy implementation** of Conexiom, enhancing efficiency and support for their business growth.

##### Cons

- Users find the **expensive nature** of Conexiom frustrating, as not all features are accessible without additional costs.
- Users find the **missing features** frustrating, as many new updates require additional payments to access.
- Users note that **outdated updates** limit access to new features unless additional payments are made.
- Users face challenges due to **poor customer support** , especially regarding confusion with the secured REST API setup.

#### What Are Recent G2 Reviews of Conexiom?

**["Easy steamlined process makes processing simple"](https://www.g2.com/survey_responses/conexiom-review-10855459)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/conexiom-review-10855459)

**["Outstanding Product: Exceeded Expectations!"](https://www.g2.com/survey_responses/conexiom-review-10855594)**

**Rating:** 5.0/5.0 stars

_— Heather T._

[Read full review](https://www.g2.com/survey_responses/conexiom-review-10855594)

#### What Are G2 Users Discussing About Conexiom?

- [When was Conexiom founded?](https://www.g2.com/discussions/when-was-conexiom-founded) - 1 comment
- [What is order automation?](https://www.g2.com/discussions/what-is-order-automation) - 1 comment
- [How much does Conexiom cost?](https://www.g2.com/discussions/how-much-does-conexiom-cost)
- [What does Conexiom do?](https://www.g2.com/discussions/what-does-conexiom-do)

### [ChannelApe](https://www.g2.com/products/channelape/reviews)

Strategic Inventory Management Software for Commerce Three core products: 1. Insights - Dashboard, Reports and Alerts built for Omnichannel Brands Know exactly what you have where and why. Business Intelligence built for commerce. Reports around orders, fulfillments, inventory, and product performance. 2. Workflows Workflows brings a drag-n-drop UI and message based integration workflows to your fingertips. No more "black-box" integration. Simplify end-to-end integration using a library of prebuilt industry workflows to rapidly connect external trading partners with all your files, apps, and processes. 3. Playbook Library of inventory orchestration rules will help you automate things like presell, reserves, effective and expirations. Order orchestration rules with things like fraud filtering, VIP tags, routing, split-shipping, label selection, maturity periods, order edits, per channel shipment rules, and so much more.

**Average Rating:** 4.8/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate ChannelApe?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind ChannelApe?

- **Seller:** [ChannelApe](https://www.g2.com/sellers/channelape)
- **Year Founded:** 2017
- **HQ Location:** New York, NY
- **Twitter:** @ChannelApe  
727 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3fc9a28e0a383a92d987ecb2a4e0976ef48b74eb0e4f5cbb71675e9bdbaefcd1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4985254%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 91% Small, 9% Medium

#### What Are Recent G2 Reviews of ChannelApe?

**["We Couldn't Have Done It Without ChannelApe"](https://www.g2.com/survey_responses/channelape-review-333661)**

**Rating:** 5.0/5.0 stars

_— Ilya F._

[Read full review](https://www.g2.com/survey_responses/channelape-review-333661)

**["Great communicators and willing to help with anything"](https://www.g2.com/survey_responses/channelape-review-333718)**

**Rating:** 5.0/5.0 stars

_— Tyler H._

[Read full review](https://www.g2.com/survey_responses/channelape-review-333718)

#### What Are G2 Users Discussing About ChannelApe?

- [What is ChannelApe used for?](https://www.g2.com/discussions/what-is-channelape-used-for)

### [Anchanto Order Management](https://www.g2.com/products/anchanto-order-management/reviews)

Anchanto Order Management is an enterprise multi-channel e-commerce management software. It offers a one-stop solution to run centralized order management, inventory management, and catalog management operations. Powered with more than 150 ready integrations with marketplaces, webstores, and shipping carriers around the world, Anchanto Order Management enables businesses to run seamless and successful e-commerce operations at scale. It provides the following capabilities: 1. Intelligent Order Management: All your orders, processed on a single platform 2. Multichannel Inventory Management: Every channel, in total control 3. Centralized Catalogue Management: Complete control of the purchase experience 4. Sales Management at Speed: Promotions that change with conditions

**Average Rating:** 4.1/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Anchanto Order Management?

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Anchanto Order Management?

- **Seller:** [Anchanto](https://www.g2.com/sellers/anchanto)
- **Year Founded:** 2011
- **HQ Location:** Singapore, Singapore
- **Twitter:** @anchantodotcom  
331 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95eccb36d4cd50c0b5adf08a2ee8b58b75fb2359297fee592f1f7bb3c62da417&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fanchanto&secure%5Burl_type%5D=linkedin_company_website)  
326 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 63% Small, 38% Medium

#### What Do G2 Reviewers Say About Anchanto Order Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy integrations** of Anchanto Order Management, which allow seamless connections with their existing systems.
- Users value the **customizable solutions** of Anchanto Order Management, enhancing efficiency for their unique e-commerce needs.
- Users value the **seamless integration** of Anchanto Order Management, enhancing their inventory and order management efficiency.
- Users value the **fast and adaptive customer support** of Anchanto Order Management, enhancing their unique business needs.
- Users commend the **customizability** of Anchanto Order Management, allowing tailored solutions for unique business needs.

##### Cons

- Users experience **slow performance** due to delayed syncing and occasional server lag during peak usage times.
- Users experience **error handling challenges** with Anchanto Order Management, facing difficulties in resolving sync issues.
- Users face **limited flexibility** with listing amendments, making updates cumbersome and time-consuming.
- Users experience **slow loading** times during peak hours, which hampers their overall productivity with the system.
- Users experience **slow processing** at times, especially during peak periods, impacting efficiency and workflow.

#### What Are Recent G2 Reviews of Anchanto Order Management?

**["Anchanto Order Management Experience"](https://www.g2.com/survey_responses/anchanto-order-management-review-11123091)**

**Rating:** 4.0/5.0 stars

_— Josereanto ._

[Read full review](https://www.g2.com/survey_responses/anchanto-order-management-review-11123091)

**["Best Customer Service and Support!"](https://www.g2.com/survey_responses/anchanto-order-management-review-11115010)**

**Rating:** 4.0/5.0 stars

_— Tanti A._

[Read full review](https://www.g2.com/survey_responses/anchanto-order-management-review-11115010)

#### What Are G2 Users Discussing About Anchanto Order Management?

- [What is SelluSeller used for?](https://www.g2.com/discussions/what-is-selluseller-used-for)

### [PartnerLinQ](https://www.g2.com/products/partnerlinq/reviews)

PartnerLinQ is a cloud-native supply chain visibility platform that delivers resilience through simplifying visibility and connectivity. PartnerLinQ’s Platform with Native Applications adds business context to traditional integrations, minimizing the impact of disruption. With capabilities for intelligent hyper-automation, multi-channel integration, and real-time analytics, PartnerLinQ seamlessly connects multi-tier supply chain networks, channels, marketplaces, and core systems worldwide to deliver unified connectivity for the future. PartnerLinQ’s Platform with Native Applications enables EDI, Non-EDI, and API-led enterprise wide integration capabilities, while enhancing visibility across the partner network through in-depth, analytics-based insights. The PartnerLinQ platform provides businesses a highly configurable and flexible approach with an easy to use interface, that eases partner onboarding, provides built-in alerts with a control center view of the enterprise network transactions, in a cost-efficient and scalable manner.

**Average Rating:** 4.6/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate PartnerLinQ?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 9.2/10 (Category avg: 8.6/10)
- **Stock Levels:** 9.4/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind PartnerLinQ?

- **Seller:** [PartnerLInQ](https://www.g2.com/sellers/partnerlinq)
- **Year Founded:** 1998
- **HQ Location:** Cranbury, New Jersey
- **Twitter:** @PartnerlinQ  
43 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34d5c4a16f8229c6f4cc3c808226f517c57d3675b3db799aae495adc55de25ff&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpartnerlinq-digital-supply-chain-solution%2Fmycompany%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Automotive
- **Company Size:** 41% Medium, 34% Small

#### What Do G2 Reviewers Say About PartnerLinQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **unifying capabilities** of PartnerLinQ, enhancing digital business communication and e-commerce data exchange.
- Users value the **real-time access** of PartnerLinQ, facilitating efficient communication and informed decision-making in business.
- Users value the **unifying capabilities** of PartnerLinQ, enhancing seamless digital business communication across various platforms.
- Users value the **unifying EDI integration** of PartnerLinQ for streamlined digital business communication and e-commerce data exchange.
- Users benefit from **real-time data integration** in PartnerLinQ, empowering informed business decisions through advanced technology.

##### Cons

- Users feel that PartnerLinQ is **expensive** compared to similar software with the same functionalities and features.
- Users express frustration over the **lack of mobile support** for PartnerLinQ, especially with no iOS app available.
- Users are disappointed by the **lack of an iOS mobile application** for PartnerLinQ in various regions.
- Users complain about the lack of **iOS mobile compatibility** for PartnerLinQ, limiting access in some regions.
- Users are disappointed by the lack of **iOS mobile application** for PartnerLinQ in certain regions.

#### What Are Recent G2 Reviews of PartnerLinQ?

**["My All-in-One Tool for Supply Chain Mgmt"](https://www.g2.com/survey_responses/partnerlinq-review-7486772)**

**Rating:** 5.0/5.0 stars

_— Ammar S._

[Read full review](https://www.g2.com/survey_responses/partnerlinq-review-7486772)

**["Best SupplyChain Solution"](https://www.g2.com/survey_responses/partnerlinq-review-5442837)**

**Rating:** 4.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/partnerlinq-review-5442837)

#### What Are G2 Users Discussing About PartnerLinQ?

- [What is PartnerLinQ used for?](https://www.g2.com/discussions/what-is-partnerlinq-used-for)

- [&lsaquo; Prev‹ Prev](/categories/order-management/small-business?order=g2_score&page=2#product-list)
- [1](/categories/order-management/small-business?order=g2_score#product-list)
- [2](/categories/order-management/small-business?order=g2_score&page=2#product-list)
- 3
- [4](/categories/order-management/small-business?order=g2_score&page=4#product-list)
- [Next &rsaquo;Next ›](/categories/order-management/small-business?order=g2_score&page=4#product-list)

Spotlight Categories

[Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)

[Spend Management Software](https://www.g2.com/categories/spend-management)

[Digital Signage Software](https://www.g2.com/categories/digital-signage)

[Session Replay Software](https://www.g2.com/categories/session-replay)

[Fleet Management Software](https://www.g2.com/categories/fleet-management)

Similar Categories

- [Accounting](/categories/accounting)
- [Accounting Practice Management](/categories/accounting-practice-management)
- [Accounts Receivable](/categories/accounts-receivable)
- [AP Automation](/categories/ap-automation)
- [Billing](/categories/billing)

- [Budgeting and Forecasting](/categories/budgeting-and-forecasting)
- [Business Plan](/categories/business-plan)
- [Cash Flow Management](/categories/cash-flow-management)
- [Credit and Collections](/categories/credit-and-collections)
- [Cross-border payments software](/categories/cross-border-payments-software)

- [Deduction Management](/categories/deduction-management)
- [Enterprise Payment](/categories/enterprise-payment)
- [Equity Management](/categories/equity-management)
- [Financial Analysis](/categories/financial-analysis)
- [Financial Audit](/categories/financial-audit)

[Browse Order Management Themes](/categories/order-management/themes)

 ![Nathan Calabrese](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan Calabrese")
NC

Researched and written by [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)

Updated 

Products classified in the overall Order Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Order Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Order Management category.

In addition to qualifying for inclusion in the Order Management Software category, to qualify for inclusion in the Small Business Order Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More

* * *

## How Do You Choose the Right Order Management Software?

### What You Should Know About Order Management Software

### What is Order Management Software?

Order management software (OMS) is a type of software that helps businesses manage their order processing and fulfillment operations. It provides a centralized platform for businesses to manage orders from various sales channels, such as e-commerce stores, marketplaces, and brick-and-mortar stores. This software typically includes features such as order tracking, inventory management, shipping management, and reporting. With an OMS, businesses can automate their order processing workflows, reduce errors, and improve efficiency.

For example, when a customer places an order on an e-commerce website, the OMS will automatically process the order, generate a shipping label, and update the inventory levels. This helps ensure the customer receives their order quickly and accurately while reducing the business's workload. The software can also integrate with other systems, such as [accounting software](https://www.g2.com/categories/accounting), [customer relationship management (CRM) tools](https://www.g2.com/categories/crm), and [marketing automation platforms](https://www.g2.com/categories/marketing-automation), to provide a seamless end-to-end solution for businesses.

**What Does OMS Stand For?**

OMS stands for order management software, or order management systems. **&nbsp;**

### What are the Common Features of Order Management Software?

OMS commonly provides several features that facilitate order management from initial acceptance to final shipment, as well as order processing, dispatch management, inventory control, and product cataloging.&nbsp;

**Inventory management:** The software keeps track of stock availability, assigns orders to various warehouses, and identifies the best shipping options for users. The feature helps provide customers with a transparent and open experience before and after sales.

**Sales history:** It stores product information, availability, and popularity which are consistently updated, with the statistics visible to employees and customers.

**Customer database:** It helps manage customer information, contacts, and activities regarding sales and feedback in the OMS’s customer database.

**Entering and converting orders or quotes:** OMS allows businesses to process customer orders and quotes efficiently and accurately, reducing the risk of errors and improving customer satisfaction. This allows businesses to manage all of their sales channels in one place, reducing the need for manual data entry and improving order accuracy.

### What are the Benefits of Order Management Software?

OMS can bring numerous benefits to businesses of all sizes.

**Increased efficiency:** OMS automates many of the manual processes involved in order processing, reducing the likelihood of errors and speeding up the process.

**Customer service:** It provides customers with real-time order tracking and updates, leading to higher customer satisfaction levels.

**Analytics and reporting:** The software generates reports on orders, inventory levels, and customer behavior, providing insights into business performance.

**Integrations:** OMS often integrates with other software systems such as e-commerce platforms, CRM or billing software, and shipping carriers to create a more streamlined and cohesive process.

### Who Uses Order Management Software?

OMS can be used by a variety of businesses, including retailers, wholesalers, distributors, manufacturers, and e-commerce businesses. Any business that receives and fulfills orders can benefit from using the software.

**Retailers:** Retailers who manage inventory and fulfill orders in-house can benefit from using an OMS to automate order processing and streamline fulfillment.

**Wholesalers:** Wholesalers who handle large volumes of orders can use an OMS to manage orders more efficiently and ensure accurate fulfillment.

**Distributors:** Distributors can use the software to manage orders across multiple channels, warehouses, and vendors, allowing for better inventory management and more streamlined processes.

**Manufacturers:** Manufacturers can use OMS to manage orders from customers and vendors, coordinate production and shipping, and maintain accurate inventory levels.

**E-commerce:** E-commerce businesses can use OMS to manage orders from multiple online marketplaces and their own website, helping streamline order processing and fulfillment.

### What are the Alternatives to Order Management Software?

There are a variety of alternatives to OMS that businesses can consider, depending on their needs and budget. Here are some of the most common alternatives that can replace this type of software, either partially or completely:

[E-commerce software](https://www.g2.com/categories/e-commerce-platforms): Businesses that primarily sell through an e-commerce platform may use the platform's built-in order management tools.

[Accounting software](https://www.g2.com/categories/accounting): Some accounting software have order management features that allow businesses to track orders and inventory.

[Warehouse management software](https://www.g2.com/categories/warehouse-management): Businesses that operate their own warehouses may use warehouse management software (WMS) that includes order management features.

[ERP systems](https://www.g2.com/categories/erp-systems) **:** Enterprises may use ERP software that includes order management as one of its modules.

### Challenges with Order Management Software

OMS can come with their own set of challenges.&nbsp;

**Lack of integrations:** Order management platforms are at their best when connected to other business areas. If an OMS doesn’t connect with a CRM, finance management, supply chain, and other software modules, one can miss out on valuable efficiency and customer service opportunities.

**Configurations:** A company might want to open access to their OMS to various employees involved at different stages of the customer lifecycle. If an OMS doesn't allow customizable data access, reports, and other information, employees might lack the tools needed to do their jobs well.

**Data quality:** Like most systems, an OMS relies heavily on accurate data, and poor data quality can lead to errors, delays, and incorrect order fulfillment.

**Complexity:** Depending on the size and complexity of the business, the OMS can be complex, and it may take some time for staff to become proficient in its use.

### How to Buy Order Management Software

#### Requirements Gathering (RFI/RFP) for Order Management Software

When selecting an OMS, it is essential to first look at how the business operates and then familiarize oneself with the types of software available. There are various options for OMS products, including those designed for the business needs of small and medium-sized companies. Some things to consider include its ability to receive orders from any channel, monitor inventory levels, and provide customer order tracking.

#### Compare Order Management Software Products

**Create a long list**

Depending on the industry, the buyer will want to create a long list of software products designed to help businesses in their particular industry. For example, there are platforms specifically built for enterprises, while others have flexibility with the number of users and allow additional seats as a company grows.

**Create a short list**

After reviewing and researching the software on the long list, the buyer can whittle it down based on their budget. OMS is available for all budgets, and some general applications may be downloaded for free or bought at a lower price.

However, buyers must remember that the more specialized a software is, the more expensive it gets. This is because the user base for specialized software is relatively small. The company should be prepared to pay a premium if it wants something specific to its industry or customized for its business.

**Conduct demos**

As a rule of thumb, companies should demo all products on their short list. During demos, buyers should ask specific questions about the functionalities they care about most. For example, one might ask to be walked through any features for managing customer data, entering orders, or verifying shipping preferences.

#### Selection of Order Management Software

**Choose a selection team**

The managers from departments such as shipping, procurement, finance, and accounting who will be using this software must be involved in the selection process. Every business is different, and frequent users are in the best position to offer an educated opinion on the business's particular needs. Some users may even be able to help the company install and set up the software of choice.

After choosing a software, buyers must remember that they don’t have to be stuck with this selection forever; most platforms allow for add-ons or modifications. However, the company shouldn’t make this decision lightly because no matter what software is chosen, it will involve a considerable commitment of time and money. To see a return on investment (ROI), buyers cannot change their minds in a few months and switch software.

**Negotiation**

Negotiating a software contract is vital to minimize risk, whether in terms of performance protection, security protection, or simply ensuring that both parties agree on what to expect from the other. If a business has the cash flow, it could ask for a discount in return for an annual upfront payment, and many software providers are happy to make that deal. A software provider may offer unlimited usage if the buyer pays upfront instead of a monthly or quarterly package price.&nbsp;

Buyers should also determine if they need help implementing or integrating the software with other systems. Usually, a software provider's first offer will include some implementation services in a given timeframe. Buyers can ask for these services to be removed if they can manage it themselves or if a third party can do it for cheaper. Buyers also need to decide for how long they will need this software. If the company uses the software for years, the buyer can negotiate longer terms, sometimes resulting in more favorable pricing.

**Final decision**

The final decision should be based on all the information gathered previously. Businesses should prioritize needs and select the solution that meets most, if not all, of their requirements. Companies must remember that there isn't a perfect software, but there is one that is best for their business.&nbsp;

If possible, buyers should try to conduct a pilot program with a smaller sample size of users to gauge how well the software is received, integrated, and implemented. If the platform receives high marks, then they can buy with confidence. If the tool is inefficient or not performing as expected, it might be time to test another order management tool.

### Order Management Software Trends

**Cloud-based**

Cloud-based order management systems are becoming increasingly popular, allowing businesses to access the software from anywhere with an internet connection and providing greater scalability and flexibility.

**Omnichannel**

The rise of omnichannel retailing means that businesses need to be able to manage orders across multiple channels, including brick-and-mortar stores, e-commerce websites, and marketplaces.

**Artificial intelligence and machine learning**

AI and ML are increasingly used in OMS to automate processes, improve accuracy, and provide predictive analytics.