B2B Wave Reviews & Product Details

I like the interface and how simple and user-friendly it really is. It keeps products, pricing, and orders organized in one place, saving time and making the wholesale ordering process much more efficient. The clear interface makes it easier to find products, check pricing, and manage orders without unnecessary steps. Review collected by and hosted on G2.com.

I find some of the reporting and customization options lacking in flexibility, and the initial setup can take a little time to understand. More advanced filters and clearer guidance for certain features would make the platform even easier to use. Review collected by and hosted on G2.com.

I like how B2B Wave is tailored specifically for B2B wholesale operations, which makes it a perfect fit for our business in Hong Kong. The self-service portal is great for allowing our customers to place orders, check stock, view personalized pricing, and review past orders at any time, drastically reducing manual order entry and admin work. I appreciate the easy setup of custom price lists, credit terms, and minimum order quantities for different customer groups, which is essential in our local market. B2B Wave is straightforward to navigate, with almost no learning curve for our team and clients. It's stable, reliable, and focuses on the actual workflows we use daily, delivering efficiency and professionalism without unnecessary complexity. The initial setup was smooth, intuitive, and quick, allowing us to be up and running for our wholesale clients fast. Review collected by and hosted on G2.com.

While B2B Wave works well for our core wholesale order management, there are a few areas that don’t run as smoothly for our team in Hong Kong and could use improvement. First, the reporting and analytics feel quite basic. We can see orders and customers, but we don’t get enough in-depth insights on sales trends, customer buying patterns, or inventory forecasting. Second, integrations with our accounting and CRM systems are limited. We still have to manually export and import data sometimes. Third, the platform can feel slow when loading large product catalogs, especially during peak ordering hours. Review collected by and hosted on G2.com.

I love B2B Wave for its self-service ordering portal, which is the biggest strength and a real game changer. It's awesome that my customers, like retailers and distributors, can log in anytime, see their own prices, and place orders without calling me. This saves a huge amount of time. The initial setup of B2B Wave is also surprisingly easy and fast, especially when compared to ERP or other complex platforms. Review collected by and hosted on G2.com.

I find the limited integrations with tools like accounting, ERP, or logistics systems frustrating. It sometimes requires manual work or workarounds. Review collected by and hosted on G2.com.

I use B2B Wave as a dedicated B2B e-commerce platform to manage my wholesale operations more efficiently, handling online orders, customer catalogs, pricing levels, invoicing, and inventory tracking all in one system. I appreciate its strong focus on real B2B wholesale needs, especially the custom pricing tiers and customer-specific catalogs, which are extremely useful for setting different price levels for different buyers. The online self-service ordering portal is a favorite feature because it allows my customers to place orders anytime, cutting down on mistakes and saving a significant amount of administrative work. The inventory and order management is straightforward and reliable, providing clear visibility into stock levels and order statuses. I love how easy the platform is to set up and use, requiring no long training or technical help, which makes running my wholesale operations smoother. These features make B2B Wave practical and efficient for B2B e-commerce. Review collected by and hosted on G2.com.

While B2B Wave works well for core wholesale operations, there are a few areas I think could be improved. First, some advanced reporting and analytics features are limited. It provides basic order and customer data, but it lacks more in-depth insights like detailed sales trends, customer behavior analysis, and customizable dashboards that help with strategic decision-making. Second, third-party integrations can be restrictive. It doesn't always connect as smoothly or automatically with some popular accounting, inventory, or ERP systems as I would like, which sometimes requires extra manual work to sync data. Third, the customization options for the customer portal are somewhat basic. While it's functional, having more flexibility to adjust branding, layout, and user experience would help create a more professional and unique buying experience for clients. Fourth, certain bulk actions for products or orders are not as efficient as they could be. Handling large catalogs or high order volumes can take extra steps compared to more robust platforms. Overall, it's a reliable and user-friendly solution for small to mid-sized B2B businesses, but enhancing reporting, expanding integrations, increasing portal customization, and improving bulk management tools would make it even more powerful for scaling operations. Review collected by and hosted on G2.com.

I like best about B2B Wave is how it strikes the perfect balance between ease of use and customization for wholesale businesses. Time-Saving Automation. Review collected by and hosted on G2.com.

a strong choice for small to medium-sized wholesale businesses, it may not fully meet the needs of larger. Review collected by and hosted on G2.com.

It's very comfortable for me personally to use their program, innovative & superfast! Review collected by and hosted on G2.com.

I don't find any, no dislike as B2B is in huge demand nowadays. Review collected by and hosted on G2.com.

B2B Wave is helpful for trusted products. It's very responsible and contact to customers quickly. Review collected by and hosted on G2.com.

Nothing to dislike but some time bugs effected but not a major. Review collected by and hosted on G2.com.

We've been using B2B Wave for just over a year and it's been a great experience. The team is responsive, helpful, and willing to provide tailored support. The tailor-ability is the key thing that distinguishes it - all the quirks of our B2B sales processes have been dealt with when other platforms would struggle. Review collected by and hosted on G2.com.

Some bugs occasionally but nothing major Review collected by and hosted on G2.com.

This software is extremely user-friendly. You can be up and running in no time, and if you have questions along the way, the support team is right there to assist. Review collected by and hosted on G2.com.

I have yet to find anything to dislike. Any challenges we have encountered have been addressed, even modifications out of our control. Alex and his team always seem forward-thinking, working to update or create features. Review collected by and hosted on G2.com.

Affordable

We had looked for a long time for a b2b platform to link with Shopify but were not limited by the constraints of running through a Shopify store. Review collected by and hosted on G2.com.

Ongoing bugs present which can take some time to get resolved Review collected by and hosted on G2.com.