I like the number of channels available, how easy it is to map those channels through the template interface, and the ability to evaluate errors in a roll-up view. The API is also very in-depth. Review collected by and hosted on G2.com.

They’ve started relying on outside contractors instead of Rithum employees, and it’s leading to poorer service levels from the managed services team. We’ve experienced changes made to our account that were either not communicated at all or were under-communicated, and those changes resulted in financial loss. Overall, the company now feels more beholden to its shareholders than to its customers. Review collected by and hosted on G2.com.