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ShipMonk

Show rating breakdown
49 reviews
  • 2 profiles
  • 9 categories
Average star rating
3.3
Serving customers since
2014

Profile Name

Star Rating

26
8
1
1
13

ShipMonk Reviews

Review Filters
Profile Name
Star Rating
26
8
1
1
13
Heather T.
HT
Heather T.
Website Design Developer | Communications Coach | Expert Violinist
12/09/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Shipping Management with ShipMonk

I love the ease of use of ShipMonk. Once logged into the portal, everything I need is on the main screen after finding an order. ShipMonk makes it simple to find package information and even allows me to cancel shipments early with just a click. The interface is simple to navigate and makes information easy to find. The initial setup was simple too; I was provided with login information, and there were no issues logging in or changing my information as needed.
Dave V.
DV
Dave V.
05/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

Working with Kim Karp at ShipMonk

Working with Kim Karp at ShipMonk has been an absolute pleasure. Her exceptional support and hard work have been invaluable to our team at 4ocean. The team has been consistently impressed with her dedication and expertise, which have significantly contributed to our operations.
Chelsea .
C
Chelsea .
04/16/2024
Validated Reviewer
Verified Current User
Review source: Organic

Happiness Engineer - is KEY

I want to take a moment to express my gratitude for the exceptional service provided by Ronald T. at Shipmonk's Fulfillment warehouse. Every time I ship my products, Ronald goes above and beyond to ensure a smooth and efficient process. His quick response time and attention to detail are unmatched. Despite his busy schedule, he always makes time to personally oversee the handling of my company's shipments. His professionalism and polished approach make every interaction a positive experience. He picks up the phone and CALLS and this is so rare nowadays. He has always been eager to learn the nuances of our business and makes careful and considerate reconditions that has really impacted our customer service. What truly sets Ronald apart is his kindness and caring attitude. He treats each shipment with the utmost care and ensures that everything arrives safely and on time. Knowing that I can rely on him for exceptional service gives me tremendous peace of mind as a business owner. I am grateful to have Ronald as our Happiness Engineer. His dedication to excellence reflects positively on Shipmonk, and I couldn't be happier with the service he provides.

About

Contact

HQ Location:
201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311

Social

@TheShipMonk

What is ShipMonk?

ShipMonk is a technology-driven fulfillment service provider that specializes in e-commerce logistics. The company offers a range of services including inventory management, order fulfillment, and shipping solutions tailored to help online businesses streamline their operations. With a focus on efficiency and scalability, ShipMonk integrates with various e-commerce platforms to provide real-time tracking and reporting, ensuring that businesses can deliver a seamless shopping experience to their customers. For more information, visit their website at https://www.shipmonk.com.

Details

Year Founded
2014