# Best Live Commerce Software *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Live commerce software helps companies promote and sell products online through live video streaming. Live shopping can be more engaging than traditional e-commerce, subsequently improving interactions between buyers and sellers. Better engagement may lead to increased conversion and improved online sales. This type of software can be used by marketing and sales professionals, influencers, and consumers who provide testimonials or demonstrations about products. Live commerce must be easily accessible to buyers and anyone interested in learning more about the product being presented. This allows sellers to use the software to track consumers that may be interested in buying their products in the future. Live commerce software should not be confused with [live stream software](https://www.g2.com/categories/live-stream), which usually doesn’t provide features for online shopping. This type of software needs to integrate with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms) to exchange product and sales data between the two solutions. To qualify for inclusion in the Live Commerce category, a product must: - Provide a live streaming platform that companies can use to sell online - Allow viewers to interact and engage with presenters in real time - Include checkout options that can be accessed during the live stream - Support multiple video formats, such as carousel or floating video - Provide detailed information about the products being presented live - Personalize the live experience and the viewer interactions - Track views, customer engagement, conversion, and product sales - Integrate with e-commerce platforms and shopping cart software ## Category Overview **Total Products under this Category:** 96 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,400+ Authentic Reviews - 96+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Live Commerce Software At A Glance - **Leader:** [Bambuser](https://www.g2.com/products/bambuser/reviews) - **Highest Performer:** [eStreamly](https://www.g2.com/products/estreamly/reviews) - **Easiest to Use:** [Channelize.io](https://www.g2.com/products/channelize-io/reviews) - **Top Trending:** [Lengow](https://www.g2.com/products/lengow/reviews) - **Best Free Software:** [eStreamly](https://www.g2.com/products/estreamly/reviews) --- **Sponsored** ### eStreamly The Video Commerce System — Build, bring & distribute shoppable video everywhere. eStreamly is the video commerce system for brands and retailers who want every piece of content to sell. Turn brand videos, livestreams, UGC, influencer content, and ads into shoppable experiences with in-video checkout — no redirects, no friction. AI-powered video creation generates product videos from a URL. Distribute shoppable content across your website, email, SMS, social media, and ad landing pages from one dashboard. Lightweight, white-label, and integrated with Shopify, Magento, BigCommerce, and Salesforce. Visa partner for secure video commerce. Supercharge Your Sales with Shoppable Videos Across All Platforms Are you ready to transform your business and skyrocket your sales? With eStreamly, turn every video into a dynamic shopping experience that captivates your audience and drives immediate action. Make your videos shoppable on your website, social media channels, emails, SMS, and even during live shopping events! Why Settle for Ordinary When You Can Be Extraordinary? Vendors today face challenges like: Underutilized Video Content: Your videos have the potential to do more than just entertain—they can sell! Fragmented Customer Reach: Connecting with customers across multiple platforms can be overwhelming. Complex Buying Journeys: Long and tedious checkout processes lead to lost sales. Standing Out in the Crowd: In a saturated market, unique shopping experiences set you apart. With eStreamly, these challenges become opportunities: Turn Viewers into Buyers: Embed shoppable links directly into your videos, making purchasing as easy as a click. Reach Customers Everywhere: Seamlessly distribute your shoppable videos across all channels—no customer left behind! Simplify the Purchase Process: Integrated checkout means customers can buy without leaving the video. Elevate Your Brand: Offer an innovative shopping experience that not only meets but exceeds customer expectations. Standout Features That Drive Results Shoppable Video Magic: Transform ordinary videos into sales-generating powerhouses. Omni-Channel Distribution: Share your shoppable content on all major platforms—Facebook, Instagram, YouTube, TikTok, emails, and SMS. Interactive Live Shopping: Host live events where viewers can engage and purchase in real-time. Effortless E-Commerce Integration: Syncs seamlessly with Shopify, WooCommerce, Magento, and more. Insightful Analytics: Get real-time data to supercharge your marketing and sales strategies. Benefits That Boost Your Bottom Line Explosive Sales Growth: Directly link video engagement to sales conversions. Unparalleled Customer Engagement: Keep customers hooked with interactive and immersive content. Market Expansion: Tap into new audiences across various channels effortlessly. Brand Differentiation: Stand out with cutting-edge video commerce technology. Maximized ROI: Turn your marketing videos into revenue-generating assets. Who Can Benefit? Ambitious Retailers and Brands: Ready to revolutionize their online sales strategy. E-Commerce Mavericks: Looking for the next big thing to outpace competitors. Innovative Marketing Teams: Seeking fresh ways to captivate and convert audiences. Influencers and Content Creators: Wanting to monetize their content like never before. How eStreamly Catapults Your Business Forward Create Captivating Videos: Highlight your products like never before. Make Them Shoppable: Embed product links and watch as engagement turns into sales. Blast Across All Channels: From social media to SMS, reach your customers wherever they are. Engage, Excite, Convert: Interactive elements keep viewers engaged and eager to buy. Optimize and Dominate: Use our analytics to refine your approach and crush the competition. Join the Ranks of Industry Leaders Don't get left behind in the digital revolution. Major brands are already leveraging eStreamly to amplify their reach and multiply their sales. It's time for you to do the same! Ready to Elevate Your Business? Act Now and Transform Your Video Content into a Sales-Generating Machine! Don't Just Keep Up with the Trends—Set Them! With eStreamly, you're not just adopting a new platform; you're embracing a powerful tool that will revolutionize how you engage with customers and drive sales. Experience the future of shopping today. eStreamly—Where Your Videos Become a Sales Powerhouse Across Every Channel. Don't Wait. Start Your Journey to Unprecedented Growth Now! [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1004199&secure%5Bdisplayable_resource_id%5D=1004199&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1004199&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1303419&secure%5Bresource_id%5D=1004199&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flive-commerce%3Fpage%3D2&secure%5Btoken%5D=e73c41f32a582dde1ef579c7987bae2b8472d2a2256f3dcc40d4edbb21b41e01&secure%5Burl%5D=https%3A%2F%2Fget.estreamly.com%2F&secure%5Burl_type%5D=company_website) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [Bambuser](https://www.g2.com/products/bambuser/reviews) Bambuser is a type of video commerce solution designed to help brands enhance their e-commerce strategies through innovative streaming services. This platform focuses on Social Commerce, Shoppable Video, and Digital Clienteling, enabling businesses to engage with their customers in real-time. By creating immersive shopping experiences, Bambuser blends the convenience of online shopping with the personal touch of in-store interactions, allowing brands to foster deeper connections with their audience. Targeted primarily at retailers and brands seeking to modernize their online presence, Bambuser serves a diverse range of industries, including fashion, beauty, and lifestyle products. The platform's capabilities extend to over 240 countries, making it a versatile option for businesses looking to expand their reach and boost customer engagement. By leveraging live streaming technology, Bambuser facilitates interactive shopping experiences that encourage immediate purchasing decisions, ultimately driving sales and enhancing customer loyalty. Key features of Bambuser include an intuitive interface for live streaming, customizable shoppable video options, and comprehensive analytics tools. Brands can easily set up live shopping events, showcasing their products in real-time while allowing viewers to engage through comments and questions. This interactive element not only fosters a sense of community among customers but also provides brands with valuable insights into consumer preferences and behaviors. The shoppable video feature allows brands to create content that directly links to product pages, streamlining the purchasing process and reducing friction for customers. Additionally, Bambuser's Digital Clienteling solution empowers brands to offer personalized shopping experiences by connecting customers with sales associates through live video. This service enhances the customer journey by providing tailored recommendations and support, akin to the assistance one would expect in a physical store. The combination of these features positions Bambuser as a leader in the virtual commerce space, equipping brands with the necessary tools to thrive in an increasingly digital marketplace. Bambuser distinguishes itself in its category by offering a comprehensive suite of solutions that not only enhance the shopping experience but also deliver measurable results for brands. By integrating live streaming with e-commerce, Bambuser enables businesses to adapt to evolving consumer behaviors and preferences, ensuring they remain competitive in a rapidly changing retail landscape. This innovative approach to video commerce represents a significant advancement in how brands can engage with their customers and drive sales in the digital age. **Average Rating:** 4.6/5.0 **Total Reviews:** 27 **Seller Details:** - **Seller:** [Bambuser](https://www.g2.com/sellers/bambuser) - **Company Website:** https://bambuser.com/ - **Year Founded:** 2019 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** https://www.linkedin.com/company/bambuser/ (83 employees on LinkedIn®) - **Ownership:** STO: BUSER **Reviewer Demographics:** - **Top Industries:** Apparel & Fashion, Cosmetics - **Company Size:** 37% Enterprise, 33% Small-Business #### Pros & Cons **Pros:** - Ease of Use (11 reviews) - Customer Support (10 reviews) - Product Development (8 reviews) - Features (7 reviews) - Customer Engagement (6 reviews) **Cons:** - Required Improvements (4 reviews) - Expensive (2 reviews) - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) ### 2. [Videowise](https://www.g2.com/products/videowise/reviews) Videowise is the all-in-one video commerce platform for ecommerce brands that want shoppable video, live shopping, AI-generated product visuals, and AI video clipping in a single tool. Built for Shopify and headless storefronts, Videowise is trusted by +4,000 brands like Dr. Squatch, Hot Ones, True Classic, Tibi, Sculpted by Aimee, Skullcandy and Fresh Patch to turn video into their highest-converting channel on-site. Key Features: - Shoppable Video & Images: Build interactive shoppable videos, hotspot images, and video quizzes that let customers check out directly from the content. A/B test widgets across homepage, PDPs, collection pages, and checkout to prove lift. Bare Biology saw a 47% increase in homepage CVR after going live. - Live Shopping: Run multi-host live shows with shoppable products, real-time chat, giveaways, RSVP flows, and instant shoppable replays. Tibi generated over $2.8M across 27 episodes. Andar generated $134K in a single 3-hour show. - AI Studio: Turn a single product photo into studio-grade video assets without a shoot. Four generation modes: 180° product spin videos, lookbook videos, image-to-video, and product try-on images. - Clips: AI that understands video and audio context and automatically slices long content (live replays, demos, UGC, interviews) into categorized short clips that are ready to publish back to your site and social. - UGC & Content Import: Upload your own footage or import from TikTok, Instagram (posts, reels, stories), and YouTube. UGC social listening surfaces every brand mention across platforms, with one-click rights requests. - Video Channels: Launch Netflix-style, SEO-indexed video hubs for tutorials, story-driven content, and on-demand live replays. - AI-Optimized Performance: Every video and image is compressed and delivered up to 5x faster with zero impact on Core Web Vitals or SEO. - Native Integrations: Shopify, Shop app, Tapcart, Klaviyo emails, headless setups, and every major ecommerce stack. - Analytics & A/B Testing: Track video-driven revenue, RPS, AOV, completion rate, and engagement down to individual widget placements, with built-in split testing on every surface. - SEO-Optimized Metadata: Video and image assets are indexed with structured metadata to drive organic traffic from Google video results. Why Choose Videowise? Videowise is what brands switch to after Tolstoy, Firework, Vimeo, and LyveCom stop keeping up. One platform covers content generation, shoppable on-site experiences, live shopping, and AI-powered video repurposing, so your team stops stitching tools together. Every feature ships with A/B testing and real performance data, backed by a support team that helps you ship. Turn your product catalog into video at scale, and your storefront into the highest-converting channel you own. **Average Rating:** 4.8/5.0 **Total Reviews:** 63 **Seller Details:** - **Seller:** [Videowise](https://www.g2.com/sellers/videowise) - **Company Website:** https://videowise.com/ - **Year Founded:** 2021 - **HQ Location:** Dover, DE - **Twitter:** @VideoWiseHQ (927 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/videowisehq/ (35 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Consumer Goods, Retail - **Company Size:** 83% Small-Business, 14% Mid-Market #### Pros & Cons **Pros:** - Customer Support (27 reviews) - Team Helpfulness (27 reviews) - Ease of Use (20 reviews) - Response Time (14 reviews) - Integrations (11 reviews) **Cons:** - Complexity (2 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) - Not User-Friendly (1 reviews) ### 3. [Tulip](https://www.g2.com/products/tulip/reviews) Give store associates the best information to sell, support and delight shoppers **Average Rating:** 4.1/5.0 **Total Reviews:** 34 **Seller Details:** - **Seller:** [Tulip Retail](https://www.g2.com/sellers/tulip-retail) - **Year Founded:** 2013 - **HQ Location:** Kitchener, Ontario - **Twitter:** @tulipretail (1,676 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tulip-retail (236 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Retail - **Company Size:** 51% Small-Business, 26% Enterprise ### 4. [MikMak](https://www.g2.com/products/mikmak/reviews) MikMak, a SPINS company, provides real-time commerce intelligence and orchestration software to help brands grow in real-time. Operating in 100+ countries with 8,000+ media and retailer partners worldwide, the MikMak Platform empowers multichannel brands to quickly understand what is working, take immediate action, and plan and optimize for the future. Enable Commerce Everywhere with MikMak Commerce: Build seamless paths to checkout from any retailer across your entire media mix, leveraging AI for inventory accuracy Measure the Omnichannel Outcome with MikMak Insights: Proprietary AI synthesizes complex data into actionable recommendations, revealing retailer sales impact, consumer behavior, and more Plan and Optimize Future Outcomes with MikMak Aura: Connect full-funnel media spend to incremental retailer sales performance, providing real-time AI-powered intelligence to drive smarter, more profitable growth **Average Rating:** 4.5/5.0 **Total Reviews:** 66 **Seller Details:** - **Seller:** [MikMak](https://www.g2.com/sellers/mikmak) - **Company Website:** https://www.mikmak.com - **Year Founded:** 2014 - **HQ Location:** New York, NY - **Twitter:** @mikmaktv (949 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mikmak-tv/ (148 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Consumer Goods, Marketing and Advertising - **Company Size:** 39% Mid-Market, 31% Enterprise #### Pros & Cons **Pros:** - Helpful (14 reviews) - Customer Support (10 reviews) - Response Time (7 reviews) - Staff Service (6 reviews) - Communication (5 reviews) **Cons:** - Difficult Learning (2 reviews) - Difficult Navigation (2 reviews) - Limitations (2 reviews) - Missing Features (2 reviews) - Navigation Issues (2 reviews) ### 5. [eStreamly](https://www.g2.com/products/estreamly/reviews) The Video Commerce System — Build, bring & distribute shoppable video everywhere. eStreamly is the video commerce system for brands and retailers who want every piece of content to sell. Turn brand videos, livestreams, UGC, influencer content, and ads into shoppable experiences with in-video checkout — no redirects, no friction. AI-powered video creation generates product videos from a URL. Distribute shoppable content across your website, email, SMS, social media, and ad landing pages from one dashboard. Lightweight, white-label, and integrated with Shopify, Magento, BigCommerce, and Salesforce. Visa partner for secure video commerce. Supercharge Your Sales with Shoppable Videos Across All Platforms Are you ready to transform your business and skyrocket your sales? With eStreamly, turn every video into a dynamic shopping experience that captivates your audience and drives immediate action. Make your videos shoppable on your website, social media channels, emails, SMS, and even during live shopping events! Why Settle for Ordinary When You Can Be Extraordinary? Vendors today face challenges like: Underutilized Video Content: Your videos have the potential to do more than just entertain—they can sell! Fragmented Customer Reach: Connecting with customers across multiple platforms can be overwhelming. Complex Buying Journeys: Long and tedious checkout processes lead to lost sales. Standing Out in the Crowd: In a saturated market, unique shopping experiences set you apart. With eStreamly, these challenges become opportunities: Turn Viewers into Buyers: Embed shoppable links directly into your videos, making purchasing as easy as a click. Reach Customers Everywhere: Seamlessly distribute your shoppable videos across all channels—no customer left behind! Simplify the Purchase Process: Integrated checkout means customers can buy without leaving the video. Elevate Your Brand: Offer an innovative shopping experience that not only meets but exceeds customer expectations. Standout Features That Drive Results Shoppable Video Magic: Transform ordinary videos into sales-generating powerhouses. Omni-Channel Distribution: Share your shoppable content on all major platforms—Facebook, Instagram, YouTube, TikTok, emails, and SMS. Interactive Live Shopping: Host live events where viewers can engage and purchase in real-time. Effortless E-Commerce Integration: Syncs seamlessly with Shopify, WooCommerce, Magento, and more. Insightful Analytics: Get real-time data to supercharge your marketing and sales strategies. Benefits That Boost Your Bottom Line Explosive Sales Growth: Directly link video engagement to sales conversions. Unparalleled Customer Engagement: Keep customers hooked with interactive and immersive content. Market Expansion: Tap into new audiences across various channels effortlessly. Brand Differentiation: Stand out with cutting-edge video commerce technology. Maximized ROI: Turn your marketing videos into revenue-generating assets. Who Can Benefit? Ambitious Retailers and Brands: Ready to revolutionize their online sales strategy. E-Commerce Mavericks: Looking for the next big thing to outpace competitors. Innovative Marketing Teams: Seeking fresh ways to captivate and convert audiences. Influencers and Content Creators: Wanting to monetize their content like never before. How eStreamly Catapults Your Business Forward Create Captivating Videos: Highlight your products like never before. Make Them Shoppable: Embed product links and watch as engagement turns into sales. Blast Across All Channels: From social media to SMS, reach your customers wherever they are. Engage, Excite, Convert: Interactive elements keep viewers engaged and eager to buy. Optimize and Dominate: Use our analytics to refine your approach and crush the competition. Join the Ranks of Industry Leaders Don't get left behind in the digital revolution. Major brands are already leveraging eStreamly to amplify their reach and multiply their sales. It's time for you to do the same! Ready to Elevate Your Business? Act Now and Transform Your Video Content into a Sales-Generating Machine! Don't Just Keep Up with the Trends—Set Them! With eStreamly, you're not just adopting a new platform; you're embracing a powerful tool that will revolutionize how you engage with customers and drive sales. Experience the future of shopping today. eStreamly—Where Your Videos Become a Sales Powerhouse Across Every Channel. Don't Wait. Start Your Journey to Unprecedented Growth Now! **Average Rating:** 4.8/5.0 **Total Reviews:** 21 **Seller Details:** - **Seller:** [eStreamly](https://www.g2.com/sellers/estreamly) - **Year Founded:** 2020 - **HQ Location:** Atlanta, GA - **Twitter:** @estreamly_ (144 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/estreamly/ (6 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 74% Small-Business, 26% Mid-Market ### 6. [Lengow](https://www.g2.com/products/lengow/reviews) Lengow is a leader in intelligent e-commerce solutions that help brands and retailers drive profitable growth across the digital shelf. By combining optimised product data with actionable market intelligence, Lengow already enables more than 3,600 businesses to expand their reach on sale and advertising channels, streamline feed management, adjust pricing dynamically with competitor insights, and monitor resellers to protect brand integrity. Choose the products that match your goals: - NetAmplify for optimised feeds across 400+ advertising platforms like Google, Meta, Criteo, and more. Enrich your catalogue thanks to automated optimisation rules, ensure channel-perfect content, and easily expand to new channels using a no-code custom channel builder. - NetMarkets to scale your D2C sales on 70+ marketplaces such as Amazon, Cdiscount, Zalando, and more. Easily adapt your product catalogue to each channel requirements, manage error reports and sync your order flows across your ERP, OMS, PIM, or CMS. - NetRivals to track competitor offers and boost your competitiveness through dynamic pricing. Monitor competitor price and stock across thousands of websites and marketplaces to react faster, protect margins, and optimise pricing strategies. - NetMonitor to monitor your brand products across reseller websites, marketplaces and comparison sites. Stay in control with brand monitoring across authorised and unauthorised sellers, and ensure consistent pricing and product presentation across all channels. And our expert teams, from onboarding to customer success, provide tailored advice and strategic recommendations to help your business grow with confidence. Explore Lengow solution now by requesting a demo at https://hello.lengow.com/demo. **Average Rating:** 4.4/5.0 **Total Reviews:** 26 **Seller Details:** - **Seller:** [Lengow](https://www.g2.com/sellers/lengow) - **Year Founded:** 2009 - **HQ Location:** Nantes, France - **LinkedIn® Page:** https://www.linkedin.com/company/lengow/people/ (182 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 42% Small-Business, 31% Mid-Market #### Pros & Cons **Pros:** - Customer Support (1 reviews) - Customization (1 reviews) - Problem Solving (1 reviews) **Cons:** - Difficult Learning (1 reviews) - Learning Curve (1 reviews) ### 7. [Channelize.io](https://www.g2.com/products/channelize-io/reviews) Channelize.io is an end-to-end Live Video Commerce enabler that enables E-Commerce Brands globally to add Live Shopping Experiences within their Websites and Mobile Apps. Our Platform can be easily integrated within existing websites and apps with Pre-built integrations for Shopify, WooCommerce, Magento, PrestaShop, Wix, and more, and via our API, SDKs, and UI Kits. Channelize.io Live Shopping Platform gives brands the opportunity to leverage the power of Live Selling and Real-time Buyer Engagement to Boost Sales and Enhance their Brand Perception by connecting better with their Buyers and Showcasing their products in manners that lead to Informed, Trusted, and Accelerated Purchases by buyers. Our Platform has shown great results for our customer Brands by increasing Sales by 36%, Boosting Engagement by 5X, and reducing Cart Abandonment by 50%. Channelize.io has flipped the notion of traditional, stagnant online shopping and re-invented it through Live Stream Shopping. With a deep understanding of the eCommerce industry, and the purchase journey of buyers, as well as working very closely over the years with hundreds of D2C Brands and eCommerce Merchants, our team can clearly see the digitization tailwinds in the industry. Hence to amplify the human aspect of shopping for thousands of eCommerce brands and millions of buyers, we created a Platform that lets you recreate the physical in-store shopping experience online. Our Platform includes three components: Buyer Interfaces: For Buyers to Engage & Shop from in Real-time Production Dashboard: For Brand Admins to Create & Manage Shopping Shows Host Apps + RTMP Support: Enables Hosts / Influencers / KOLs / Brand Employees / Anyone you choose as Host for each show to go live and run that Live Shopping Show effectively. Some popular Use Cases for Brands across Industries: A Skincare or Make-up Brand can demonstrate the application of various products in real-time. A host can model a new eyeshadow, or demonstrate lipstick swatches in real-time. Skincare brands can host live interviews with specialists like Dermatologists, Trichologists, etc. A Fashion Brand can showcase product stylizations. While talking about a product, a host can talk about various ways a product can be paired, use cases, and the fabric of a product. A Jewelry or Accessories Brand can feature close-ups of products. Show aspects like color, texture, shine, luster, etc. A Healthy Snacks Brand can highlight the packaging or seal of a product to depict its longevity. A host can also display food products in a super dynamic way, giving customers a 360-degree view. For Live Shopping use cases for other industries, please see the “Industries” section in our Header. Please Book a Demo with us to see our Platform in action! **Average Rating:** 4.9/5.0 **Total Reviews:** 13 **Seller Details:** - **Seller:** [Channelize.io](https://www.g2.com/sellers/channelize-io) - **Year Founded:** 2020 - **HQ Location:** Gurugram, IN - **Twitter:** @ChannelizeIO (49 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/channelize-io (5 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 85% Small-Business, 15% Mid-Market #### Pros & Cons **Pros:** - Customer Engagement (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Effective (1 reviews) - Reliability (1 reviews) **Cons:** - Poor Customer Support (1 reviews) - UX Improvement (1 reviews) ### 8. [Boutir](https://www.g2.com/products/boutir/reviews) Boutir is an all-in-one, full-featured commerce platform for businesses to start and scale their online and offline businesses. With our industry leading technology, mobile-first solutions, and mobility powered tools, Boutir powers independent Businesses and Retailers, helping them thrive by selling anywhere and opening up to more customers. **Average Rating:** 4.0/5.0 **Total Reviews:** 12 **Seller Details:** - **Seller:** [Boutir](https://www.g2.com/sellers/boutir) - **Year Founded:** 2014 - **HQ Location:** Kwun Tong, Kowloon - **Twitter:** @Boutir_Inc (148 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10176557 (21 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 9. [Salesfloor](https://www.g2.com/products/salesfloor/reviews) Salesfloor unifies virtual shopping, clienteling, and AI assisted selling. Salesfloor’s mission is to revolutionize the retail sales and service experience by fusing the human connection with the power of AI. **Average Rating:** 4.5/5.0 **Total Reviews:** 24 **Seller Details:** - **Seller:** [Salesfloor](https://www.g2.com/sellers/salesfloor-cbb8928a-5ae8-4079-a541-0875729adde3) - **Year Founded:** 2014 - **HQ Location:** Montreal, Quebec - **LinkedIn® Page:** https://www.linkedin.com/company/salesfloor (85 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 42% Mid-Market, 33% Enterprise #### Pros & Cons **Pros:** - Business Growth (2 reviews) - Product Management (2 reviews) - B2B Sales (1 reviews) - Customer Experience (1 reviews) - Customizability (1 reviews) **Cons:** - Difficult Customization (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) ### 10. [CommentSold](https://www.g2.com/products/commentsold/reviews) CommentSold is the North American leader of live selling technology, with over 4,000 retailers, more than 150M items sold, and $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide businesses of all sizes with best-in-class solutions for delivering engaging live video commerce experiences. With end-to-end solutions for point-of-sale systems, warehouse optimization, live selling, marketing automation, shopping apps, and webstores, CommentSold offers everything businesses need to thrive online. **Average Rating:** 4.7/5.0 **Total Reviews:** 76 **Seller Details:** - **Seller:** [CommentSold](https://www.g2.com/sellers/commentsold) - **Year Founded:** 2017 - **HQ Location:** Huntsville, Alabama - **Twitter:** @CommentSold (195 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/commentsold/about (122 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Business Owner - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 100% Small-Business, 1% Enterprise ### 11. [Between](https://www.g2.com/products/between/reviews) Between (previously known as Supersales) is a virtual shopping platform that helps retailers bring the human connection to their eCommerce experience. Our live video chat drives higher-value online purchases and better staff utilization for retailers while providing a better shopping experience for their customers. Between connects a customer browsing a product page with an in-store associate via video so they can view products live, ask questions, and get recommendations. **Average Rating:** 4.9/5.0 **Total Reviews:** 15 **Seller Details:** - **Seller:** [Supersales](https://www.g2.com/sellers/supersales) - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **Twitter:** @supersales (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/super-sales/ (14 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Retail - **Company Size:** 53% Small-Business, 20% Enterprise ### 12. [Immerss Live Commerce](https://www.g2.com/products/immerss-live-commerce/reviews) Immerss Live Commerce: Transforming Digital Shopping into Human Experiences Immerss is a leading live commerce platform designed to supercharge eCommerce with interactive, personalized shopping experiences. Immerss Live Commerce combines the power of AI and live human interaction to help brands convert browsers into buyers, boost average order values (AOV), and reduce product returns. With three powerful tools in one platform, Immerss empowers retailers to build deeper relationships with customers right from their own websites. Immerss Live Commerce transforms digital shopping into human experiences, delivering measurable ROI for smaller to mid-market brands. Our platform increases sees conversion rates of 20-30% and lifts in AOV by 30% across fashion, beauty, jewelry, and lifestyle verticals. Perfect for brands generating $1M-$100M annually, Immerss integrates seamlessly with most major eCommerce platforms and can be deployed within hours. 🌟 Core Products 1. AI-Powered Sales Agent Your best salesperson—automated. Immerss’ AI-powered Sales Agent is available 24/7 to instantly engage shoppers, answer product questions, and deliver personalized recommendations. Trained on your brand’s unique data, it ensures a consistent, intelligent, and scalable shopping experience around the clock. 2. 1:1 Virtual Co-Shopping Bring the in-store experience online. Through seamless chat, audio, or video calls, sales associates can guide customers in real time—whether they initiate the conversation (inbound) or reach out proactively (outbound). This virtual clienteling feature deepens relationships, builds trust, and drives high-converting interactions. 3. 1-to-Many Live Shopping Events Turn your eCommerce site into a live QVC-style stage. Host interactive shopping events directly on your website, restream to Facebook and Instagram, and allow customers to shop from both live and recorded shows. Ideal for product launches, influencer takeovers, and high-impact brand storytelling. 🎥 Bonus: PDP Videos Immerss also enables quick deployment of product detail page (PDP) videos to educate and engage customers at the point of consideration. 💼 Business Outcomes Increased Conversion Rates Higher Average Order Values (AOV) Reduced Product Returns Improved Customer Satisfaction and Loyalty Immerss helps brands and retailers blend the convenience of online shopping with the trust and engagement of in-store experiences—all while delivering measurable ROI. **Average Rating:** 4.9/5.0 **Total Reviews:** 9 **Seller Details:** - **Seller:** [Immerss](https://www.g2.com/sellers/immerss) - **Year Founded:** 2015 - **HQ Location:** Dallas, US - **Twitter:** @Immerss (1,532 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3999104/ (13 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 56% Small-Business, 44% Mid-Market #### Pros & Cons **Pros:** - Customer Support (3 reviews) - Ease of Use (3 reviews) - Helpful (3 reviews) - Personalization (3 reviews) - Features (1 reviews) **Cons:** - Integration Issues (1 reviews) - Sales Issues (1 reviews) ### 13. [StoryStream](https://www.g2.com/products/storystream/reviews) StoryStream is the all-in-one User Generated and Social Shopping Experience platform for global brands and retailers. We solve the challenge of engaging modern consumers who seek authentic and personalised experiences when shopping online. We help them discover new products and support their buying decisions. Our AI-powered platform automates the crowdsourcing of authentic imagery and video content from a brand’s community and turns into highly engaging shoppable experiences that can be easily embedded in eCommerce storefronts and social media platforms. Key solutions include: 🖼️ UGC & social content galleries 👗 Shop the look 🛍️ Shoppable video 📹 Livestream video shopping ✅ Visual customer reviews Over 100 innovative brands, including L’Oreal Group, John Lewis, and VW Group, choose StoryStream to deliver a more trusted and authentic digital shopping experience, driving millions of dollars of additional sales revenue. StoryStream is a certified B-Corp company and a member of the MACH alliance. https://storystream.ai/contact-us/ **Average Rating:** 4.5/5.0 **Total Reviews:** 70 **Seller Details:** - **Seller:** [StoryStream](https://www.g2.com/sellers/storystream) - **Year Founded:** 2011 - **HQ Location:** London, London - **Twitter:** @StoryStreamAI (988 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/storystream/ (46 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Automotive, Retail - **Company Size:** 49% Enterprise, 34% Mid-Market ### 14. [ShopShops](https://www.g2.com/products/shopshops/reviews) ABOUT SHOPSHOPS ShopShops is a global shopping app that mimics the fun of in-person shopping through the magic of livestream video. By enabling dynamic host sellers to grow a following based on their ability to curate and sell products they make or love, ShopShops is creating an exciting way for shoppers to browse and get inspired by interesting products and deals across fashion, beauty, food and home. **Average Rating:** 4.4/5.0 **Total Reviews:** 7 **Seller Details:** - **Seller:** [SHOPSHOPs](https://www.g2.com/sellers/shopshops) - **Year Founded:** 2016 - **HQ Location:** New York, US - **LinkedIn® Page:** http://www.linkedin.com/company/shopshopslive (198 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 43% Mid-Market, 29% Enterprise #### Pros & Cons **Pros:** - Live Streaming (4 reviews) - Ease of Use (3 reviews) - Experience (2 reviews) - Features (2 reviews) - Customer Support (1 reviews) **Cons:** - Bugs (1 reviews) - Difficult Usability (1 reviews) - Inefficient Scheduling (1 reviews) - Internet Connectivity (1 reviews) - Not User-Friendly (1 reviews) ### 15. [Insite AI](https://www.g2.com/products/insite-ai/reviews) A Category Strategy & Assortment Optimization solution you can trust. Our individualized, tailored-for-you AI platform empowers you to better understand and target your products and retail accounts–to any level of granularity. Build the optimal product range & mix. Understand, not just historical and current performance, but accurately look forward to project the expected performance of potential category range scenarios and strategies you plan to put forward. **Average Rating:** 4.6/5.0 **Total Reviews:** 24 **Seller Details:** - **Seller:** [Insite AI](https://www.g2.com/sellers/insite-ai) - **Year Founded:** 2018 - **HQ Location:** Bentonville, Arkansas, United States - **Twitter:** @InsiteAI (29 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/insite-ai/ (70 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 33% Small-Business ### 16. [Qiwio](https://www.g2.com/products/qiwio/reviews) Qiwio helps video loving business grow their brand, attract more leads and sales from their multi channel video marketing campaigns. Qiwio is a business video hosting platform that provides the right tools to generate more leads and sales from video campaigns as well as the right analytics such as # of leads and your ROI for each video. Qiwio was founded in 2019 in Sweden, where the head office is located. **Average Rating:** 3.7/5.0 **Total Reviews:** 5 **Seller Details:** - **Seller:** [Qiwio](https://www.g2.com/sellers/qiwio) - **Year Founded:** 2019 - **HQ Location:** Halmstad, SE - **LinkedIn® Page:** https://www.linkedin.com/company/19125145 (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 80% Small-Business, 20% Mid-Market ### 17. [Sprii.io](https://www.g2.com/products/sprii-io/reviews) Sprii is the #1 innovative live shopping and video commerce solution designed to help brands and retailers host fully shoppable events on social media and their websites. This platform enables users to transform live and recorded video content into a dynamic sales channel, allowing customers to engage, ask questions, and make purchases directly from the video interface without navigating from the viewing experience. By integrating interactive elements into video content, Sprii enhances customer engagement and streamlines the purchasing process. Targeted at brands and retailers looking to elevate their e-commerce strategies, Sprii caters to businesses (brands and retailers) of all sizes that wish to leverage the power of live streaming and video commerce. The platform is particularly beneficial for those aiming to maximize their reach and revenue through interactive shopping experiences. With the ability to host fully shoppable live events, Sprii provides a unique opportunity for businesses to connect with their audience in real-time, fostering a sense of community and loyalty among customers. One of the standout features of Sprii is its capability to facilitate multi-channel live streaming. Users can simultaneously broadcast their events across various social media platforms (Instagram and Facebook) and their own websites, ensuring that they reach a broader audience while maintaining control over customer data and conversions. This feature is complemented by the ability to embed shoppable video content, reminiscent of TikTok and Instagram Reels, into your webshop, creating a seamless and engaging shopping experience that can drive sales through your social media content/video content. Sprii also excels in e-commerce integrations and automation, seamlessly connecting with major e-commerce platforms to synchronize products, inventory, and orders automatically. This integration minimizes manual work and reduces technical complexities, allowing businesses to focus on creating compelling content rather than managing logistics. Additionally, Sprii provides hands-on onboarding, strategic guidance, and access to performance insights, empowering users to continuously optimize their live shopping and video commerce initiatives. With proven results, Sprii is trusted by over 3,000 brands globally, driving conversion rates that can be up to 20 times higher than traditional e-commerce methods. The platform has facilitated thousands of live shows, resulting in millions of products sold and significant revenue generation. With comprehensive support and best-practice guidance, Sprii is designed to be accessible even for teams new to the concept of live shopping, making it a valuable tool for businesses looking to set themselves apart from their competitors. **Average Rating:** 4.7/5.0 **Total Reviews:** 6 **Seller Details:** - **Seller:** [Sprii.io](https://www.g2.com/sellers/sprii-io) - **Company Website:** https://sprii.io - **HQ Location:** Denmark, DK - **LinkedIn® Page:** https://www.linkedin.com/company/easylivesales (37 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 67% Small-Business, 33% Mid-Market #### Pros & Cons **Pros:** - Affordable (1 reviews) - Customer Support (1 reviews) - Product Development (1 reviews) - Sales (1 reviews) ### 18. [Arvia](https://www.g2.com/products/arvia/reviews) Arvia turns your eCommerce into a social shopping destination with Livestream and One-to-One Video Shopping solutions. With Arvia Live Video Shopping, you can engage with your shoppers in real time and attract new prospects with special deals. All engagement and interaction take place directly in your online store. Drive engagement and sales in your e-Commerce with Arvia. Create magical conversion rates with real people and live video shopping. Key Features for Livestream Shopping - In-show Promotions, Coupons, Product Highlights - Add to Cart Button - Unique shopper experiences with Product Demos, Unboxing, Complementary Content, etc - Live Chat with Pinned Messages & Emojis - Live Chat Moderations - Recording Key Features for One-on-One Video Shopping - User-Friendly Video Call Widget - Text Chat - CRM/ERP Integrations - Google Analytics Integrations - Call Recording - Call Routing, - Agent Tagging, - Widget Customization, - Screen Sharing, - File Transfer, - Advanced Analytics - Lead Form - Schedule Video Call We constantly innovate our products and services to ensure our clients have the tools they need to succeed. Thank you for choosing Arvia. We look forward to helping you grow your business! **Average Rating:** 4.2/5.0 **Total Reviews:** 29 **Seller Details:** - **Seller:** [Arvia Technology](https://www.g2.com/sellers/arvia-technology) - **Year Founded:** 2017 - **HQ Location:** New York, US - **Twitter:** @ArviaTech (26 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/arviatech/ (23 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 43% Small-Business, 29% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (7 reviews) - Easy Setup (6 reviews) - Setup Ease (6 reviews) - Video Quality (5 reviews) - Video Conferencing (4 reviews) **Cons:** - Required Improvements (5 reviews) - Integration Issues (3 reviews) - Audio Issues (2 reviews) - Connection Issues (2 reviews) - Connectivity Issues (2 reviews) ### 19. [SKEEPERS Live Shopping](https://www.g2.com/products/skeepers-live-shopping/reviews) Skeepers connects brands and consumers through authentic experiences with our fully integrated one-stop-shop suite of UGC solutions. With Skeepers, brands authentically nurture consumer relationships, amplify reach, boost engagement, drive sales, and improve consumer retention. Our solutions make it easy to create, collect, manage, and activate UGC, effectively and at scale. Skeepers Live Shopping is a unique UGC solution that unlocks the creation of engaging high-quality video events to showcase brand products and interact with consumers. Our SaaS solution enables brands to stream thousands of shopping parties with influencers, ambassadors and hosts, while building brand loyalty and driving sales. **Average Rating:** 4.4/5.0 **Total Reviews:** 5 **Seller Details:** - **Seller:** [Skeepers](https://www.g2.com/sellers/skeepers) - **Year Founded:** 2012 - **HQ Location:** Marseille, FR - **Twitter:** @Skeepersgroup (201 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/skeepers/ (410 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 60% Mid-Market, 20% Small-Business #### Pros & Cons **Pros:** - Customer Engagement (3 reviews) - Features (3 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Engagement (2 reviews) **Cons:** - Technical Issues (4 reviews) - Slow Loading (3 reviews) - Software Bugs (3 reviews) - Slow Performance (2 reviews) - Insufficient Information (1 reviews) ### 20. [streams.live](https://www.g2.com/products/streams-live/reviews) Sell like a pro with the leading live shopping software Use our live shopping solution to connect with your audience and establish trust. Selling products becomes fun and engaging. Your live shopping app Commerce, meet entertainment. Live shopping is a new and fun way to buy goods and services. It’s like video shopping for the space age. Go live and connect with your audience, build a live community and sell the products you’re passionate about. **Average Rating:** 4.6/5.0 **Total Reviews:** 5 **Seller Details:** - **Seller:** [streams.live](https://www.g2.com/sellers/streams-live) - **Year Founded:** 2017 - **HQ Location:** Austin, US - **LinkedIn® Page:** https://www.linkedin.com/company/oveit (14 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 60% Mid-Market, 20% Small-Business #### Pros & Cons **Pros:** - Ease of Use (3 reviews) - Live Streaming (3 reviews) - Experience (2 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Access Limitations (1 reviews) - Feature Deficiency (1 reviews) - High Competition (1 reviews) - Internet Connectivity (1 reviews) - Internet Dependency (1 reviews) ### 21. [talkshoplive](https://www.g2.com/products/talkshoplive/reviews) They’ve created the first online platform for live streaming and home shopping shows with a built-in buying experience. With their TSL Seller iOS app, you can go live via your desktop and use the power of storytelling to highlight the unique features of your online products. It offers a wide range of modern tools that will help you boost your brand’s influence and maximize sales. For example, as a seller, you’ll get your own channel. What’s more, when you sell your products via their platform, they will add you to their Google Ads campaigns automatically for even more exposure. Another useful feature is that it’s shareable and playable across the main social platforms which includes Instagram Stories, Facebook, and Twitter. This means that your target audience will be able to make a purchase via their preferred social media platform. Key features include: Real-time chat Inclusive player Prepaid shipping labels with automated shipping notifications Integration with Shopify **Average Rating:** 5.0/5.0 **Total Reviews:** 4 **Seller Details:** - **Seller:** [talkshoplive](https://www.g2.com/sellers/talkshoplive) - **Year Founded:** 2018 - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** https://www.linkedin.com/company/talkshoplive/ (56 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 83% Small-Business, 17% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (3 reviews) - Customer Experience (2 reviews) - Communication (1 reviews) - Customer Engagement (1 reviews) - Customer Support (1 reviews) **Cons:** - Inadequate Search Functionality (1 reviews) - Overwhelming Filtering Options (1 reviews) - Poor Analytics (1 reviews) ### 22. [Upmesh](https://www.g2.com/products/upmesh/reviews) Upmesh is the ultimate end-to-end social commerce management system for Facebook and Instagram. We empower live sellers and social sellers with a full suite of solutions including comment selling, automatic invoicing, chatbot messaging, gamification, inventory management, fulfilment, analytics and more! **Average Rating:** 4.3/5.0 **Total Reviews:** 7 **Seller Details:** - **Seller:** [Upmesh](https://www.g2.com/sellers/upmesh) - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/upmeshlive/ (16 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 43% Mid-Market, 43% Small-Business #### Pros & Cons **Pros:** - Ease of Use (4 reviews) - Easy Integration (3 reviews) - Customer Support (2 reviews) - Easy Integrations (2 reviews) - Features (2 reviews) **Cons:** - Expensive (4 reviews) - Small Business Challenges (2 reviews) - Difficult Modifications (1 reviews) - Integration Issues (1 reviews) - Interface Issues (1 reviews) ### 23. [Degpeg](https://www.g2.com/products/degpeg/reviews) Degpeg is a Cloud-based Live Commerce platform, which adds and enhances online selling & marketing of any product /services through better customer experience by multi-streaming on both web & mobile, supporting 30+ social platforms at the same time. Products: Live communication Platform The live communication platform helps businesses to connect with potential customers in real-time through audio and video interactions. It efficiently converts leads into sales, creating personalized interactions that foster trust. By bridging the gap between offline stores and online consumers, it ensures seamless connections and convenience. Moreover, the platform enhances operational efficiencies through video calls between customers and service centers, streamlining processes and elevating customer satisfaction. Features: Chat Inbox Call Routing Track Location Add People on Call Call Recording Integration With Web & App Screen Sharing Live Tv Degpeg empowers brands to launch their live TV, enabling multi-streaming on various platforms from a single dashboard. Additionally, brands can seamlessly add CTAs to their website while livestreaming on multiple social media platforms. Features: Multistreaming Integrated Commerce Organize events Live Chat Shoppable videos It allows viewers to directly purchase products or services showcased in the video, enhancing the shopping experience. Features: In-Video Shopping Interactive Product Links Call-to-Action Buttons **Average Rating:** 4.5/5.0 **Total Reviews:** 5 **Seller Details:** - **Seller:** [Degpeg](https://www.g2.com/sellers/degpeg) - **Year Founded:** 2020 - **HQ Location:** Singapore, SG - **Twitter:** @degpeg_ (140 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/degpeg/ (10 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 60% Small-Business, 40% Mid-Market #### Pros & Cons **Pros:** - Analytics (2 reviews) - Live Streaming (2 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Easy Access (1 reviews) **Cons:** - Complexity (2 reviews) - Difficult Customization (2 reviews) - Limited Customization (2 reviews) - Streaming Issues (2 reviews) - Bugs (1 reviews) ### 24. [Dibsly](https://www.g2.com/products/dibsly/reviews) Dibsly is a Live Shopping Assistant and comment selling system that helps fulfilling orders from Facebook comments automatically, making it easier for any individual to start their own Live Shopping show on Facebook within minutes. We offer the best experience to you and your viewers with a supportive team, great features and an exclusive community for you to grow with. Don't make it complicated just send your customers with their cart to your Shopify checkout. As our customers in the boutique world focus on their live shows, we work behind the scenes capturing your customer's orders. Do what you do best. Let Dibsly do the rest. Features: - Comment reading from Facebook including Groups - A sightly overlay to enhance your live stream - Improved claiming algorithm including error messages - No registration for customers required to get started - Instant response via Facebook Messenger after product claiming - Messenger order receipt after purchase **Average Rating:** 4.0/5.0 **Total Reviews:** 3 **Seller Details:** - **Seller:** [Dibsly](https://www.g2.com/sellers/dibsly) - **Year Founded:** 2020 - **HQ Location:** Cologne, DE - **LinkedIn® Page:** http://www.linkedin.com/company/dibsly (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 75% Small-Business, 25% Mid-Market ### 25. [Giosg](https://www.g2.com/products/giosg/reviews) Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest. **Average Rating:** 4.6/5.0 **Total Reviews:** 11 **Seller Details:** - **Seller:** [Giosg.com](https://www.g2.com/sellers/giosg-com) - **Year Founded:** 2011 - **HQ Location:** Helsinki, Finland - **Twitter:** @giosgCom (537 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/giosg-com (67 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 55% Small-Business, 36% Mid-Market ## Parent Category [E-Commerce Software](https://www.g2.com/categories/e-commerce) ## Related Categories - [Demand Planning Software](https://www.g2.com/categories/demand-planning) - [Retail Assortment Planning Software](https://www.g2.com/categories/retail-assortment-planning) - [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) --- ## Buyer Guide ### What You Should Know About Live Commerce Software ### What is Live Commerce Software? Live commerce software or live shopping solutions is an e-commerce platform enabling real-time interactions between buyers and sellers through live video streaming. This software allows merchants to showcase their products to potential customers in real time, and engage with them through live chat and messaging. It also allows customers to see live demos, ask questions, and place orders directly through the platform during the live stream. Live commerce software typically includes features such as product catalogs, payment processing, chat and messaging capabilities, and real-time analytics tools to track performance metrics. Some platforms offer built-in marketing and promotional tools to help merchants drive sales and boost engagement. This type of software is increasingly becoming popular in various industries, including fashion, beauty, electronics, and home goods, where customers often want to see products in action before making a purchase. Live commerce platforms aim to bring an in-store experience right to the door of online shopping. ### What are the Common Features of Live Commerce Software? Live commerce software typically includes a range of features that enable real-time interactions between buyers and sellers through live video streaming. Here are some of the most popular features: **Live video streaming:** This is a key feature of live commerce software that allows merchants to showcase their new product demonstration to potential customers in real time. **Chat and messaging:** Live commerce software, through chat and messaging capabilities, allow customers to interact and ask questions to merchants in real-time during the live stream. **Product catalogs:** Live commerce software typically includes a product catalog where merchants can list their products and publish product information such as pricing, product descriptions, and images. **Payment processing** : Live commerce software enables customers to purchase products during the live stream through a link to the product on the website. It typically includes payment processing features that enable secure and seamless transactions. **Shoppable video** : Live commerce software also helps create shoppable video formats, including in-stream shoppable videos, where the video is embedded within the content. It allows viewers to purchase the product featured in the video. **Analytics and reporting:** Analytics and reporting capabilities in live commerce software help measure different performance metrics, such as the number of viewers, engagement rates, and sales conversion rates. **Marketing and promotion:** This software offers built-in marketing and promotional tools to help merchants drive sales and boost engagement, such as discount codes and social media sharing features. **Mobile compatibility:** Live commerce software is often designed to be a mobile-friendly interface, allowing customers to access live streams and make purchases using their mobile devices. **E-commerce platform integration:** Live commerce software can integrate with existing e-commerce platforms, to provide merchants with a seamless and comprehensive solution. **Interactive features:** It also includes interactive features such as polls, quizzes, and games to create a fun and memorable live selling and shopping experience. ### What are the Benefits of Live Commerce Software? Live commerce software offers several benefits for both merchants and customers. Here are some of the key benefits of using this software: **Real-time interaction:** Live commerce software enables interactions between merchants and customers, allowing customers to ask questions, receive feedback, and get a better understanding of the product, all in real time. **Improved customer experience:** Using live commerce software is highly engaging. It provides customers with an interactive and personalized shopping experience, helping increase customer engagement and boost sales. **Improved conversions:** It enables merchants to showcase their products in an  interactive and engaging way, which drives customers to make a purchase. **Cost effective:** This type of software can be more cost effective than traditional marketing methods such as TV commercials or print ads, making it an attractive option for e-commerce businesses of all sizes. **Brand building** : It can help merchants build their brands by improving brand awareness and recognition. Brands can also differentiate themselves from their competitors and gain a competitive advantage. ### Who Uses Live Commerce Software? Live commerce software is used by a wide range of businesses and industries using this technology to promote their products and services. Here are some examples of the types of businesses that use this software: **Retailers:** Retailers use live commerce software to showcase their products in real time and interact with customers in a more personalized way. This includes fashion, beauty, and home goods retailers. **E-commerce platforms:** E-commerce platforms integrate live commerce software into their platforms to provide customers with a more immersive and interactive shopping experience. **Influencers:** Live commerce software is used by influencers to monetize their social media following by showcasing products and services to their audience in real time. This includes fashion, beauty, and lifestyle influencers. **Service providers:** Service providers such as fitness trainers, cooking instructors, makeup artists, and language teachers use live commerce software to provide real-time services to their clients. ### What are the Alternatives to Live Commerce Software? The following are some alternatives to live commerce software. [Social commerce platforms](https://www.g2.com/categories/social-commerce-platforms): Though social commerce platforms can’t replace live commerce software fully, these tools have the potential to conduct live stream shopping, but only on social networking sites. Platforms such as Facebook, Instagram, or Youtube can conduct live broadcasts, and influencers can host product demos through Facebook live and Instagram live shopping. They also have shoppable links that redirect to the product website for customers to make a purchase. #### Software Related to Live Commerce Software Related solutions that can be used together with live commerce software include: [E-commerce platforms](https://www.g2.com/categories/e-commerce-platforms) **:** Live commerce software can work in conjunction with e-commerce platforms.  Users can utilize e-commerce software to build their e-commerce website or storefront and then use live commerce solutions to integrate with their website. This can help users host live streaming sessions directly from their e-commerce website and post product links in the live chat to redirect customers to the website. This automatically helps increase traffic to the website and improve conversion. ### Challenges with Live Commerce Software Live commerce software has become increasingly popular for businesses. However, it is a relatively new concept in the market. Some of the key challenges associated with live commerce software that companies face include: **Technical issues:** Live commerce software helps create live streams, which need a good internet connection and rely heavily on the smooth functioning of other integrated systems. Technical issues, such as software bugs, can disrupt the entire user experience. This can be frustrating for both the business and the customer. **Complex setup:** Setting up live commerce software isn’t easy. Businesses may need to invest in additional tech stacks such as video and audio equipment, human resources, and software which can be costly and time-consuming. **Limited audience:** Live commerce software is still a relatively new concept in the e-commerce world, and not all customers are familiar with or comfortable with it. This limits the potential audience for businesses using live commerce solutions. ### How to Buy Live Commerce Software #### Requirements Gathering (RFI/RFP) for Live Commerce Software It’s essential to pick the right live commerce software for a business. Gathering individual requirements and comparing them with the features provided by the vendor makes the task easier. Some live commerce platforms offer advanced features but impose restrictions per different price packages. At the same time, others might be a very basic plan to offer the minimum required feature. For example, small businesses might go for a basic plan, but it would limit a few important features like payment processing, checkout, or reporting and analytics, for which users have to make extra investments. Hence it is essential to understand how new software can fit into an existing tech stack and what problem it would address. #### Compare Live Commerce Software Products **Create a long list** A long list helps refine software products with must-have live commerce software features such as live video streaming, chats and messaging, marketing and promotion, reporting and analytics, etc. Some other things to consider while creating a long list could be the product's popularity, the price offered for product add-ons, schemes for upgrading, and 24/7 customer service support. **Create a short list** A short list narrows down the long list of buyers and helps them make a constructive decision on which software to opt for. Short lists are more specific to the exact need of the buyer, mapped with the features offered by the product. For example, buyers looking for live commerce software to only integrate with their e-commerce platform should keep multi-channel software that can sell across mobile apps and social media channels out of the list. **Conduct demos** Demos are an essential part of the entire software implementation process. It ensures that the live commerce software runs smoothly and is compatible with the existing business systems. It allows buyers to ask questions about the software's features and guarantees that the software vendor is entirely transparent about their offerings. #### Selection of Live Commerce Software **Choose a selection team** A team of in-house IT personnel, marketing managers, e-commerce experts, and end users must be part of the selection process. Along with senior management, this selection team is responsible for selecting the right software and checking the entire live commerce software onboarding process. Buyers can also outsource technical consultants with domain-specific expertise to give constructive recommendations and suggestions in this process. **Negotiation** To successfully negotiate, the buyer must carefully analyze the final offering provided by two or more live commerce software vendors. There are chances that vendors might offer similar software with similar features. In this case, the only differentiator may be the price provided by the vendor. The deciding factor during final selection in case of similar pricing might depend on product add-ons, unique customization, customer support post-implementation, etc. **Final decision** In most cases, the senior management or head of the marketing department decides to select the software after carefully going through all the documented insights provided by the team during the product testing process. It is also essential to investigate all the vendor's terms and conditions beforehand to avoid any last-minute confusion. ### Live Commerce Software Trends **Increased use of mobile devices** Mobile devices have become the primary way people access the internet and engage with businesses. As a result, more companies are adopting mobile-first live commerce strategies, such as live shopping apps (iOS or Android) and mobile-friendly live streaming platforms. **Integration with social media platforms** Social media platforms such as Facebook, Instagram, and TikTok have become popular channels for live commerce. Many businesses are integrating live commerce software with social media platforms to reach a wider audience and increase engagement. **Gamification ** Gamification is a significant trend in live commerce as businesses seek to make the experience more engaging, enjoyable, and interactive. This can involve incorporating games, quizzes, and challenges into the live commerce experience to keep customers engaged and interested to the end of the live stream. **AI and automation ** Advances in artificial intelligence (AI) and automation are enabling live commerce software to offer more personalized experiences for customers. AI-powered chatbots can help customers navigate the live commerce experience and make intelligent recommendations based on their customer preferences.