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Videeo Reviews (4)

Reviews

Videeo Reviews (4)

3.4
4 reviews

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Verified User in Apparel & Fashion
UA
Small-Business (50 or fewer emp.)
"WORST CUSTOMER SERVICE"
What do you like best about Videeo?

There is so much bad about this company it weighs out the good. Therefore, I have nothing good to say. It would be like praising a malignant narcissist for being nice to manipulate. Review collected by and hosted on G2.com.

What do you dislike about Videeo?

I have owned several businesses for over 10 years and this company BY FAR has the WORST customer service I have ever experienced. If you are not a big customer of theirs you are wasting your time and money with this company. Because the minute you experience something that stops your APP from working, they DO NOT CARE and WILL NOT HELP. They know they hold the cards and will bully you with their silence and ignorance. YOU ARE ON YOUR OWN. A very big shop recently left Commentsold and Videeo and she had MANY GRIEVANCES to say about this company on her way out. She developed her own APP because she was sick and tired of the 'CULT' of this company and their favoritism. They talk about their customers and make sure they help you fail at your business. It is the worst company I have ever worked with. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise (> 1000 emp.)
"From e-commerce to video-commerce."
What do you like best about Videeo?

I like the purpose of Videeo:

1) It is a live stream video editing software that aims to convert visits into sales.

2) It is a sales tool, and even a new sales channel to offer to traditional retailers or pure players.

Additionally, I really like their approach to the market (support, consultancy, and sales format - option 1) Integration into an existing ecommerce: option 2) Creation of a new ecommerce - from scratch. This point is critical, and Videeo has it very well worked out thanks to its integrations with the main ecommerce platforms like Shopify, Magento.. Review collected by and hosted on G2.com.

What do you dislike about Videeo?

Although the video streaming functionality is part of Videeo's purpose and one of its strong points, there are sometimes technical problems with the broadcasts. On the other hand, I also don't like their pricing structure - structured by views per month since at the beginning of the project it is very difficult to make a prediction. Review collected by and hosted on G2.com.

PM
Consultant
Enterprise (> 1000 emp.)
"Stream Lightning Fast Videos"
What do you like best about Videeo?

Videoo delivers lightning fast speed to stream videos.It is perfect for business with a lot of videos and integrate it perfect with the website design.All powerful feature of Wistia and Vimeo are provided by it.No caps and bandwidth for the videos.Customer Support of the software is great provides best solutions. Review collected by and hosted on G2.com.

What do you dislike about Videeo?

Videoo can take look to improve custom Thumbnails and focus to enhance edit and optimize. Review collected by and hosted on G2.com.

RD
Head of Business Development
Music
Small-Business (50 or fewer emp.)
"Invaluable for understanding our audience"
What do you like best about Videeo?

It was very smooth to go live and the audience can also react through the likes of the chat and product polls. As for the customers, I can tell that the interaction is much higher during live shows. Review collected by and hosted on G2.com.

What do you dislike about Videeo?

I have witnessed cases of lag and/or buffering during broadcasts, which often ruins the show and hampers the overall shopping experience. Review collected by and hosted on G2.com.

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Videeo