--- title: Videeo Reviews meta_title: 'Videeo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Videeo works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 4 scale: '5' date_modified: '2026-06-29' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Videeo Reviews **Vendor:** CommentSold **Category:** [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) **Average Rating:** 3.4/5.0 **Total Reviews:** 4 ## About Videeo Videeo provides retailers with best-in-class technology and deep subject matter expertise for a quick, successful launch into video commerce and even faster ROI. Videeo’s acclaimed live selling software creates an interactive shopping experience that multiplies your e-commerce potential, while Videeo’s internal team of experts and strategists can ensure a successful activation for every brand with unbeatable white-glove support. ## Videeo Pros & Cons **What users like:** - Users appreciate the **live sales display and easy notifications** of Videeo, enhancing engagement and user experience. (1 reviews) - Users are impressed by the **seamless live sales integration** and easy notifications provided by Videeo. (1 reviews) **What users dislike:** - Users often face **app functionality issues** , leading to frustration and dissatisfaction with Videeo's customer support and responsiveness. (1 reviews) - Users find the **dashboard issues** frustrating, particularly regarding inventory visibility and mini-player position customization. (1 reviews) - Users struggle with **difficult usability** , finding limitations in inventory visibility and mini-player positioning frustrating. (1 reviews) - Users report that Videeo is **not user-friendly** , especially when it comes to customer service and support responsiveness. (1 reviews) - Users report experiencing **poor customer support** , feeling neglected and unsupported when facing issues with Videeo. (1 reviews) - Poor Functionality (1 reviews) ## Videeo Reviews ### 1. WORST CUSTOMER SERVICE **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Videeo?** There is so much bad about this company it weighs out the good. Therefore, I have nothing good to say. It would be like praising a malignant narcissist for being nice to manipulate. **What do you dislike about Videeo?** I have owned several businesses for over 10 years and this company BY FAR has the WORST customer service I have ever experienced. If you are not a big customer of theirs you are wasting your time and money with this company. Because the minute you experience something that stops your APP from working, they DO NOT CARE and WILL NOT HELP. They know they hold the cards and will bully you with their silence and ignorance. YOU ARE ON YOUR OWN. A very big shop recently left Commentsold and Videeo and she had MANY GRIEVANCES to say about this company on her way out. She developed her own APP because she was sick and tired of the 'CULT' of this company and their favoritism. They talk about their customers and make sure they help you fail at your business. It is the worst company I have ever worked with. **What problems is Videeo solving and how is that benefiting you?** NOTHING RIGHT NOW ### 2. From e-commerce to video-commerce. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Videeo?** I like the purpose of Videeo: 1) It is a live stream video editing software that aims to convert visits into sales. 2) It is a sales tool, and even a new sales channel to offer to traditional retailers or pure players. Additionally, I really like their approach to the market (support, consultancy, and sales format - option 1) Integration into an existing ecommerce: option 2) Creation of a new ecommerce - from scratch. This point is critical, and Videeo has it very well worked out thanks to its integrations with the main ecommerce platforms like Shopify, Magento.. **What do you dislike about Videeo?** Although the video streaming functionality is part of Videeo's purpose and one of its strong points, there are sometimes technical problems with the broadcasts. On the other hand, I also don't like their pricing structure - structured by views per month since at the beginning of the project it is very difficult to make a prediction. **What problems is Videeo solving and how is that benefiting you?** I started playing with Videeo on a personal level (free pack), and since I liked it, I suggested to my communication team that they try it to explore this new sales channel in our current eCommerce (B2B and B2C). The results have been positive, and moreover, thanks to Videeo's support, we have a person on the team who is able to handle the tool with some ease. ### 3. Stream Lightning Fast Videos **Rating:** 5.0/5.0 stars **Reviewed by:** Parth M. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Videeo?** Videoo delivers lightning fast speed to stream videos.It is perfect for business with a lot of videos and integrate it perfect with the website design.All powerful feature of Wistia and Vimeo are provided by it.No caps and bandwidth for the videos.Customer Support of the software is great provides best solutions. **What do you dislike about Videeo?** Videoo can take look to improve custom Thumbnails and focus to enhance edit and optimize. **What problems is Videeo solving and how is that benefiting you?** Videeo Supports bulk importing videos from Vimeo,Dropbox, which make to solve things easy for us.Great to track analytics of desktop and mobile separately and making a privacy friendly software which can be protected by Passwords protected videos. ### 4. Invaluable for understanding our audience **Rating:** 4.5/5.0 stars **Reviewed by:** Ristovic D. | Head of Business Development, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Videeo?** It was very smooth to go live and the audience can also react through the likes of the chat and product polls. As for the customers, I can tell that the interaction is much higher during live shows. **What do you dislike about Videeo?** I have witnessed cases of lag and/or buffering during broadcasts, which often ruins the show and hampers the overall shopping experience. **What problems is Videeo solving and how is that benefiting you?** I can state that videeo has been a good for our e-commerce business. The platform enables an opportunity to take interaction with customers to another level through live shopping. - [View Videeo pricing details and edition comparison](https://www.g2.com/products/videeo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+10%3A06%3A44+-0500&secure%5Bsession_id%5D=760ca4d4-983b-428a-92fc-35f5dffc2029&secure%5Btoken%5D=4bc3483ebf273d82189565e63a5bac679cba549c6edb96922c35449c22ffb3f4&format=llm_user) ## Videeo Features **Design** - Templates - Mobile E-Commerce - Versions - Mobile E-Commerce - Testing - Mobile E-Commerce - Multichannel - Mobile E-Commerce **Content** - Types - Migration - Publishing - UGC **Engagement** - Live streaming - Live chat discussions - Social media - One-to-one call scheduling - Omnichannel livestreaming - Stream sharing - Product demonstrations **Personalization** - Branding - Mobile E-Commerce - Localization - Mobile E-Commerce - Digital Content - Mobile E-Commerce - Geofencing - Mobile E-Commerce **Engagement** - Live Streaming - Omnichannel - Personalization - Conversational Commerce - Moderation **Integration** - Shopping cart - Social media - Video analytics tools - Campaign management tool - CRM & Data Platform Integration - Smartphone and DSLR - API **Analysis** - Dashboards - Mobile E-Commerce - User Behavior - Mobile E-Commerce - Sales - Mobile E-Commerce **Social Shopping** - Promotions - Shoppable Media - AR/VR - Social Store **Live selling** - Social media - Marketplaces - Lead capturing and distribution - E-commerce platform **Analytics** - Product Insights - Social Listening - Campaigns **Analytics** - Data Capture - Reporting - Campaign performance - Product Insights **Generative AI** - AI Text-to-3D ## Top Videeo Alternatives - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) - 4.4/5.0 (373 reviews) - [Appy Pie](https://www.g2.com/products/appy-pie/reviews) - 4.7/5.0 (1,309 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,135 reviews)