I like Klarna because the interface is really easy and the sign in process has become a lot easier recently, even though it used to be quite difficult. I also find it useful that I can check on my purchases easily. The payment process is straightforward, as they send good reminders and it's easy to pay stuff off. Setting up Klarna was really easy, and I've been using it for many years, finding it consistently useful. Review collected by and hosted on G2.com.

The sign-in process used to be quite difficult, but it's got easier now. Review collected by and hosted on G2.com.

I like that Klarna offers four interest-free repayments, which makes it easier for customers to pay in installments without feeling like they're paying any interest. This feature seems to encourage customers to place orders when they choose Klarna as their payment option. The setup was also very easy, which is a big plus for me. Review collected by and hosted on G2.com.

The platform is really great. They should reduce a little amount of merchant fee. Review collected by and hosted on G2.com.

Klarna started as an online platform that allowed customers to split their payments into three installments, which was especially useful for purchases like electronic devices. Recently, however, Klarna has evolved into a more comprehensive payment tool by adding new features to its platform, such as restaurant tickets and a wallet for storing money and card information. Lately, I have been using it mainly to keep all my customer cards organized in one place, although I previously used it for making payments as well. Review collected by and hosted on G2.com.

As a card and money wallet, Klarna doesn't really stand out from other similar tools. I also find the app's interface somewhat confusing. Review collected by and hosted on G2.com.

I like that they offer flexible payment options like Buy Now, Pay Later (Split a purchase into multiple interest-free payments (like four payments every two weeks) or pay in 30 days without fees

Times are hard on a lot of people right now and offering pay over time for larger purchases has literally saved people at holidays, for emergencies and even vacations Review collected by and hosted on G2.com.

I have noticed that not all banks work with Klarna so its not accessible to everyone Review collected by and hosted on G2.com.

The ease of use and the small regular payments Review collected by and hosted on G2.com.

i don't like that not every vendor offers klarna. i like klarna and affirm over afterpay or any other flex pay service like paypal Review collected by and hosted on G2.com.

Absolutely nothing. This is nothing but a portal for scammers. Review collected by and hosted on G2.com.

I find their customer service to be unsupportive. It feels like people are using Klarna as a scam process. My initial experience setting up Klarna was very bad. Review collected by and hosted on G2.com.

The variety of websites that you can shop on is great even compared to apps such as quad or afterpay. Review collected by and hosted on G2.com.

There isn't much to dislike about the app. The only thing I could say can use improvement is ease of payment at check out. Review collected by and hosted on G2.com.

They aim to help customers make purchases of larger ticket items. Review collected by and hosted on G2.com.

We have applied twice to Klarna to be offered via our family retail business Website. We offer a variety of beauty and grooming products, much like other popular retail shops that already use and offer Klarna (and which Klarna proudly advertises as their customers). However, our applications are rejected incorrectly and unjustly because Klarna tags us as a company that does "drop shipping", simply because we offer a variety of brands. We are NOT a drop shipping company. We have NEVER drop shipped. We are a retail eCommerce shop. We have our own inventory of products that we fully purchase and store in our warehouse. We have the full legal right to resell these brands as a retail corporation (just like some other already approved and advertised by Klarna as their customers). The only difference is that we are not a giant corporation, but rather a local family business. The Klarna review process has been very difficult and illogical. It is not possible to get any help via support as a merchant. At this time we would not recommend any businesses to engage with Klarna. It would be wonderful if Klarna can be more understanding and fair in their merchant review process. Review collected by and hosted on G2.com.

Buy now, Pay later is very beneficial in todays world. Review collected by and hosted on G2.com.

Could be more flexible with pay dates and payment methods. Review collected by and hosted on G2.com.

Integration with our Shopify platform is a plus Review collected by and hosted on G2.com.

Customer Service for merchants is non-existent

Flexibility in options is non-existent. We've tried working with them based off our customer feedback and Klarna doesn't seem interested in working with us to improve customer adoption Review collected by and hosted on G2.com.