Best Live Chat Software - Page 29
This page was last updated on June 9th, 2025
Live chat software enables businesses to connect instantly with website visitors through real-time chat interfaces, dramatically improving customer engagement and conversion rates. This powerful communication tool allows customer service teams to provide immediate support for product questions, technical issues, or help with website navigation.
Agents can proactively engage visitors with strategically timed pop-up chat windows. Customers can also start conversations when they need assistance. Unlike traditional ticket-based systems where customers may wait hours or days for responses, live chat software creates a seamless, conversational experience that increases purchase likelihood and customer satisfaction.
By implementing live chat software, businesses can significantly reduce response times, increase first-contact resolution rates, and create more personalized customer experiences that drive loyalty and sales.
Live chat functionality is often packaged with other software types like e-commerce platforms, help desk software, and digital customer service software. Many times, it is a core feature that acts as the foundation for AI-powered platforms like chatbots, conversational support software, and customer service automation software where the technology is highly compatible with language model applications.
To qualify for inclusion in the Live Chat category, a product must:
Featured Live Chat Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
Palmate is a versatile Low-Code/No-Code chatbot platform designed to empower businesses in managing customer support and sales across all communication channels. With Palmate, companies can deliver 24
- Overview
- User Satisfaction
- Seller Details
Your specialist for secure live chat and AI Advanced chat technology for enterprise businesses
32,007 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Pigeon is the only customer service platform you need to wow your customers. Our technology allows a business of any size to build a professional, multi-department directory for customer communication
- Overview
- User Satisfaction
- Seller Details
Pingstreams is a self-hosted, AI-powered customer service platform offering live chat, intelligent chatbots, and workflow automation. With 53+ bot actions, 6 LLM model support, and multi-channel messa
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
An advanced, easy to use marketing automation platform
- 100% Small-Business
71 Twitter followers
- Overview
- User Satisfaction
- Seller Details
A multichannel helpdesk system for receiving and managing customer requests in a single window with an artificial intelligence module. The system helps to automate and to speed up the processing of cu
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Powerful tools to get real work done, fast. One platform, pay as you go, with tools that replace the subscriptions piling up on your bank statement. AI chat, e-signatures, document design, forms
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
GET LEADS WHILE YOU SLEEP WITH LIVE CHAT
- Overview
- User Satisfaction
- Seller Details
A SaaS platform for businesses to engage with its customers via Meta's & Google's messaging channels. Its a "easy to use" platform to send maketing drip campaigns, handle incoming enquiries and me
23 Twitter followers
- Overview
- User Satisfaction
- Seller Details
AI shopping assistant
- Overview
- User Satisfaction
- Seller Details
SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that
- 67% Small-Business
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Sinorbis is a Digital Experience Platform that is revolutionising the way Western organisations publish, engage and measure their digital activities in Asia. We empower international marketing teams t
- 80% Small-Business
- 20% Mid-Market
276 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Sistema Call Center: aumente a produtividade da sua Central de Atendimento por meio de um Software com Discador Automático, Gestão de Filas, Gravação de Chamadas e URA Ativa e Receptiva!
- Overview
- User Satisfaction
- Seller Details
SiteHood offers live chat solution for online sales and service on websites.
- Overview
- User Satisfaction
- Seller Details
3kb, super lightweight chat widget for website owners to chat with their customers.
