Best Live Chat Software - Page 29
This page was last updated on June 9th, 2025
Live chat software enables businesses to connect instantly with website visitors through real-time chat interfaces, dramatically improving customer engagement and conversion rates. This powerful communication tool allows customer service teams to provide immediate support for product questions, technical issues, or help with website navigation.
Agents can proactively engage visitors with strategically timed pop-up chat windows. Customers can also start conversations when they need assistance. Unlike traditional ticket-based systems where customers may wait hours or days for responses, live chat software creates a seamless, conversational experience that increases purchase likelihood and customer satisfaction.
By implementing live chat software, businesses can significantly reduce response times, increase first-contact resolution rates, and create more personalized customer experiences that drive loyalty and sales.
Live chat functionality is often packaged with other software types like e-commerce platforms, help desk software, and digital customer service software. Many times, it is a core feature that acts as the foundation for AI-powered platforms like chatbots, conversational support software, and customer service automation software where the technology is highly compatible with language model applications.
To qualify for inclusion in the Live Chat category, a product must:
Featured Live Chat Software At A Glance
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Tiny Chat is a live chat integration tool designed to connect your website directly with Slack. By adding a simple widget to your website, you can receive and respond to visitor messages directly with
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- Pros and Cons
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Verint® Channel Automation™ unifies your customer interactions across channels in a single agent workspace. It powers consistent conversations, leverages automation, and deploys staff flexibly all wit
- 48% Enterprise
- 45% Mid-Market
7,763 Twitter followers
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Live Voice and Video Chat Button For Your Website Visitors To Call You A no-coding-needed, pluggable button similar to the one found on the bottom-right corner of this page. With added features like
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Vocoll is a secure, real-time, access-anywhere communication and collaboration platform.
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WE NO LONGER OFFER THIS SERVICE
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Voize is an innovative digital voice assistant designed to streamline documentation processes for non-desk professionals, particularly in the healthcare sector. By allowing users to input data through
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Voo Chat is packed with everything a modern team needs to convert visitors into customers: 💬 Advanced Live Chat: Agent-to-agent messaging, departments, aliases, and customizable desktop/mobile widget
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Your business uses WhatsApp to communicate with clients? Connect it to your CRM in 5 minutes without developers and magic! With Wazzap selling in instant messengers will finally be convenient and ther
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Wazzup is an online service that integrates all communications with clients into your CRM system. Now you can easily connect WhatsApp, WhatsApp Business, Instagram, Telegram and other instant messenge
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Somos una plataforma de atención y ventas multicanal, diseñada para que equipos puedan gestionar conversaciones de WhatsApp, Instagram, Facebook Messenger y Webchat desde una única bandeja compartida,
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Customer texting, live video chat, reviews, local marketing, SMS payments and more.
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Zaapi — an AI-first omnichannel customer messaging platform. Zaapi is a software product that centralizes customer conversations from messaging apps and marketplace chat systems into a single workspac
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Zifront is a chatbot and live chat software for lead generation and website visitor engagement. Easily connect with website visitors using automated Chatbot and Live Chat software. Provide a self-s
27 Twitter followers
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Hosted, free and easy live chat support.
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Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, off
