Best Live Chat Software - Page 18

How Many Live Chat Software Products Does G2 Track?

Total Products under this Category: 675

Category Stats (Nov 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Fortifi (+3.05%) - Among all products in this category, Fortifi recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Live Chat Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 114,300+ Authentic Reviews
  • 675+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Live Chat Software

G2 Grid® for Live Chat Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Salesforce Service Cloud, Qualified, Zoho Desk, Fin, WhatsApp Business Platform, Tidio, and Podium.

Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=qualified&focus%5B%5D=zoho-desk&focus%5B%5D=fin&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=tidio&focus%5B%5D=podium)

Sceyt

Sceyt's APIs enable quick and seamless integration of in-app communication features into any web or mobile application. Our chat solutions support a wide range of functionalities beyond text messaging, including voice messages, file sharing, unlimited message storage, and more, catering to industries such as e-commerce, healthcare, e-learning, gaming, travel, and fintech. Sceyt's SDKs, APIs, and customizable UI Kits are designed for seamless integration and ease of use. Security is our priority. With encryption both in transit and at rest, along with SOC2 compliance, your data is fully protected. The solutions are built to scale with your business, accommodating growing user bases and evolving needs. With detailed, user-friendly documentation, setting up and integrating Sceyt’s communication tools is straightforward, allowing you to enhance your web and mobile application with a dynamic and versatile messaging experience.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate Sceyt?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Lead Development: 9.2/10 (Category avg: 8.5/10)
  • Customization : 10.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 6.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Sceyt?

  • Seller: Sceyt
  • Year Founded: 2021
  • HQ Location: Yerevan, AM
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About Sceyt?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support of Sceyt, ensuring prompt solutions and assistance whenever needed.
  • Users find Sceyt's ease of use exceptional, highlighted by seamless integration and responsive customer support.
  • Users value the implementation ease of Sceyt, enjoying seamless integration and excellent support throughout the process.
  • Users enjoy the seamless chat functionality of Sceyt, appreciating its ease of integration and exceptional support.
  • Users value the easy setup of Sceyt, enabling seamless integration and effective communication solutions effortlessly.
Cons
  • Users struggle with poor documentation, making deep customization and implementation challenging without official guidance.
  • Users find chat functionality issues with Sceyt's Mobile SDK, requiring extra steps for specific permissions and setups.
  • Users find the developer dependency of Sceyt challenging, needing additional APIs or middleware for specific functionalities.
  • Users find the lack of official documentation creates difficult learning when trying to customize Sceyt deeply.
  • Users find the lack of official documentation challenging, making deep customization difficult and frustrating.

What Are Recent G2 Reviews of Sceyt?

Sugester CRM

Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.

Average Rating: 3.3/5.0

Total Reviews: 3

How Do G2 Users Rate Sugester CRM?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Sugester CRM?

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Are Recent G2 Reviews of Sugester CRM?

What Are G2 Users Discussing About Sugester CRM?

SupportGenie

SupportGenie, develops B2B hardware support solutions that make resolving hardware issues easier and faster. Troubleshooting the end user's problems in the field can be resolved quickly by amplifying answers with video assistance, augmented reality and AI. Leverage machine learning and computer vision to identify and pre-screen trouble areas, further reducing the time needed for customers to wait for support specialists. Our user-friendly tools eliminate the need for frustrating phone calls, delayed emails, and complicated technical jargon, making it quick, simple, and stress-free to resolve hardware issues remotely on a smartphone. Better hardware support tools make for better customer experiences!

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate SupportGenie?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Development: 8.3/10 (Category avg: 8.5/10)
  • Customization : 9.4/10 (Category avg: 8.5/10)
  • Co-Browsing: 7.5/10 (Category avg: 8.1/10)

Who Is the Company Behind SupportGenie?

  • Seller: SupportGenie
  • Year Founded: 2016
  • HQ Location: San Jose, US
  • LinkedIn® Page: linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of SupportGenie?

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Supsis AI

Supsis AI is an AI-powered omnichannel customer communication platform that helps businesses manage customer interactions, automate workflows, and deliver exceptional customer experiences from a single workspace. By bringing together live support, AI agents, automation, CRM capabilities, and multiple communication channels, Supsis AI enables teams to respond faster, improve productivity, and build stronger customer relationships. The platform unifies conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, email, web live chat, and other digital channels into one intelligent inbox. With built-in AI agents, visual automation, live support tools, customer profiles, voice and video communication, and real-time analytics, businesses can streamline operations while providing personalized support at every stage of the customer journey. Supsis AI is designed for organizations of all sizes across industries including retail, e-commerce, healthcare, hospitality, education, finance, telecommunications, and professional services. Flexible integrations, APIs, and enterprise-grade security make it easy to connect with existing business systems while maintaining compliance with regulations such as GDPR and KVKK. Whether you're looking to improve customer support, automate repetitive tasks, increase sales, or scale customer engagement across multiple channels, Supsis AI provides a flexible, AI-driven platform that grows with your business.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Supsis AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 10.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Supsis AI?

  • Seller: Softcand
  • Year Founded: 2020
  • HQ Location: Pendik, TR
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small

What Do G2 Reviewers Say About Supsis AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the affordable pricing of Supsis AI, enabling seamless task management on a single platform.
  • Users praise the ease of use of Supsis AI, seamlessly managing all tasks on a single platform.

What Are Recent G2 Reviews of Supsis AI?

What Are G2 Users Discussing About Supsis AI?

Telagus

Telagus is an all-in-one CRM for small businesses. It brings lead management, email, SMS and WhatsApp marketing, quotes, invoices, contracts, projects, HR and payroll into one dashboard, so small teams don't need a separate app for each. Its AI sales agent phones, emails and texts your leads, answers incoming calls, and books meetings straight into your Google or Outlook calendar. It works within the business hours and contact limits you set, and stops instantly when a lead opts out. Every paid plan includes phone numbers, call minutes and SMS credits, and there is a Forever Free plan for 1 user and 500 contacts. Telagus is built by Telsa UK Ltd.

Average Rating: 4.3/5.0

Total Reviews: 10

How Do G2 Users Rate Telagus?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 10.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Telagus?

Who Uses This Product?

  • Company Size: 80% Small, 10% Large

What Do G2 Reviewers Say About Telagus?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Telagus, significantly reducing admin work and enhancing workflow efficiency across teams.
  • Users admire the automation features of Telagus, which streamline workflows and enhance efficiency across teams.
  • Users appreciate the seamless CRM integration of Telagus, enhancing efficiency and reducing administrative bottlenecks across teams.
  • Users commend Telagus for its ease of use, enabling seamless integration and streamlined workflows across the business lifecycle.
  • Users appreciate the easy implementation of Telagus, making it accessible for teams without dedicated IT support.
Cons
  • Users find the export limitations of Telagus hinder their ability to create customized reports for stakeholders.
  • Users find the filtering options inadequate in Telagus, limiting customization and tailored reporting capabilities.
  • Users find the report builder lacking, missing advanced filtering options and the ability to export white-labeled reports.
  • Users find the report builder lacking, missing advanced filtering, custom fields, and white-labeled exports for tailored analytics.

What Are Recent G2 Reviews of Telagus?

What Are G2 Users Discussing About Telagus?

ThinkOwl

ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.

Average Rating: 4.6/5.0

Total Reviews: 10

How Do G2 Users Rate ThinkOwl?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 7.8/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind ThinkOwl?

  • Seller: ThinkOwl
  • Year Founded: 2017
  • HQ Location: Orlando, Florida
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Medium, 20% Large

What Do G2 Reviewers Say About ThinkOwl?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ThinkOwl, finding it perfect for first-time users and customer support.
  • Users value the easy-to-use customer support features of ThinkOwl, enhancing efficiency and organization in their service.
  • Users love the easy integrations of ThinkOwl, enabling seamless functionality and enhanced organization for customer inquiries.
  • Users value the seamless integrations of ThinkOwl, enhancing organization and efficiency in customer response management.
  • Users appreciate the simplicity and user-friendly interface of ThinkOwl, enhancing their work efficiency effectively.
Cons
  • Users find the learning curve steep, as initial setup and automation configuration can be overwhelming for newcomers.
  • Users find the automation complexity of ThinkOwl overwhelming, especially during initial setup and rule configuration.
  • Users have reported encountering multiple bugs in ThinkOwl, although they were subsequently resolved.
  • Users report experiencing call issues with ThinkOwl, including frequent hangs and high premium costs.
  • Users find the premium pricing of ThinkOwl to be quite high, impacting the overall value perception.

What Are Recent G2 Reviews of ThinkOwl?

What Are G2 Users Discussing About ThinkOwl?

UserEcho

UserEcho is an online customer support software. UserEcho allow to create helpdesk, ideas forum, livechat and knowledge base in one place that make it simple to provide great customer support.

Average Rating: 4.2/5.0

Total Reviews: 22

How Do G2 Users Rate UserEcho?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Lead Development: 1.7/10 (Category avg: 8.5/10)
  • Customization : 7.1/10 (Category avg: 8.5/10)
  • Co-Browsing: 0.0/10 (Category avg: 8.1/10)

Who Is the Company Behind UserEcho?

  • Seller: UserEcho
  • Year Founded: 2012
  • HQ Location: Arlington Heights, IL
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 50% Small, 36% Medium

What Do G2 Reviewers Say About UserEcho?

AI-generated summary from verified user reviews

Pros
  • Users find the pricing of UserEcho to be remarkably budget-friendly, making it an excellent choice for support management.
  • Users appreciate the responsive chat features of UserEcho, enhancing customer support and engagement significantly.
  • Users praise the extremely responsive customer support of UserEcho, enhancing their experience with timely assistance and custom tweaks.
  • Users love the high level of customizability in UserEcho, enabling tailored solutions for diverse business needs.
  • Users love the customization options in UserEcho, enhancing their experience and tailoring the product to their needs.

What Are Recent G2 Reviews of UserEcho?

What Are G2 Users Discussing About UserEcho?

Whelp

Whelp is a customer support automation platform designed to unify communication across multiple channels, including live chat, email, voice, SMS, and social media, into a single interface. It’s particularly geared toward small to medium-sized businesses looking to streamline customer service and sales workflows. What Whelp Offers Here’s a breakdown of its core features: - Omnichannel Inbox: Centralizes customer interactions from various platforms into one dashboard. - AI-Powered Automation: Uses AI to automate responses, route conversations, and provide instant support. - Live Chat & Chatbots: Offers customizable chat widgets and bots to engage visitors and answer FAQs. - Voice & Call Center Tools: Includes VoIP integration and call management features. - CRM Integration: Connects with tools like HubSpot, Salesforce, and others to sync customer data. - Analytics & Reporting: Provides insights into team performance, customer satisfaction, and engagement metrics.

Average Rating: 4.4/5.0

Total Reviews: 4

How Do G2 Users Rate Whelp?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Customization : 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Whelp?

  • Seller: Whelp
  • Year Founded: 2019
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 50% Medium

What Do G2 Reviewers Say About Whelp?

AI-generated summary from verified user reviews

Pros
  • Users value Whelp's consolidated inbox, enhancing communication efficiency across all social media platforms seamlessly.
  • Users find Whelp to be affordable for small teams, providing a cost-effective solution for centralized customer communication.
  • Users enjoy the AI efficiency of Whelp, appreciating time savings and improved organization in customer communication.
  • Users appreciate the AI features of Whelp, which streamline communication and reduce repetitive inquiries efficiently.
  • Users value the automated responses feature in Whelp for efficiently managing customer inquiries across channels.
Cons
  • Users find the call answering detection unreliable, necessitating manual intervention that may confuse customers during conversations.
  • Users report call quality issues due to inaccurate detection during calls, leading to misunderstandings with customers.
  • Users find the UI less intuitive, though they appreciate the convenient setup process of Whelp.
  • Users find the manual input requirement cumbersome, as it can lead to inaccurate messaging during ongoing conversations.
  • Users feel the UI is not intuitive, but they appreciate the handy setup process offered by Whelp.

What Are Recent G2 Reviews of Whelp?

Agent IQ

Lynq by Agent IQ is an AI-powered relationship banking platform built for community banks and credit unions. It helps institutions turn digital interactions into growth by combining AI self-service with persistent, context-rich 1:1 conversations between account holders and staff. Lynq brings conversational banking to web and mobile in a single workspace that supports live chat, SMS, voice, video banking, and secure co-browsing. Routine needs are handled instantly by an institution-governed AI assistant, while complex issues route to the right specialist with full conversation history for continuity and speed The platform follows four pillars of relationship banking: personal, persistent, proactive, and personalized. Institutions can assign a consistent staff contact, maintain one continuous thread across channels, and use proactive outreach to drive onboarding, renewals, and timely education. AI-assisted staff tools provide suggested replies, knowledge retrieval, translation, and summaries to raise service quality and productivity. Conversation analytics reveal topics, trends, and satisfaction signals that inform operations and growth programs Lynq integrates with leading digital and mobile banking platforms and with popular CRM systems so account holders can engage where they already bank and staff can work within existing systems. Institutions can tailor workflows by segment and line of business, including retail, small business, lending, and wealth, avoiding one-size-fits-all chat flows Security and compliance are foundational. Client data resides in single-tenant environments hosted in the United States with encryption in transit and at rest, granular access controls, audit logging, daily backups with point-in-time restore, ongoing vulnerability scanning, and SOC 2 Type II practices Measured outcomes reported by clients include faster resolution, lower contact center volume, and relationship-led growth. Public examples include 24 percent higher average balances when a personal banker relationship is established and a 3x likelihood to have a loan. Institutions have also seen a 388 percent increase in funded applications after launch and a 71 percent overnight reduction in call center volume on common topics. Adoption metrics show 86 percent of digital users select their own banker and 78 percent will wait for their primary banker, reinforcing continuity and trust. During a large-scale migration, AI handled more than half of incoming inquiries without human assistance Unlike session-based chat or generic bots, Lynq by Agent IQ is designed for relationship continuity, governed AI, and omnichannel conversations in one place. The result is a modern digital service experience that improves efficiency today while building loyalty, product adoption, and lifetime value beyond the branch.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Agent IQ?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Agent IQ?

  • Seller: Agent IQ
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Austin, US
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Agent IQ?

ASAPP

ASAPP solves the toughest challenges in customer service with AI. With over a decade serving the world’s largest and most demanding contact centers, we’re pioneering the next era of customer experience—where the contact center is the foundation of the agentic enterprise. At the center of our approach is ASAPP Customer Experience Platform (CXP)—the AI-native® platform that makes every customer feel like a VIP by giving them their own personal AI agent. CXP unites your systems, data, workflows, and teams to deliver fully automated, personal resolutions. Key Outcomes: - Higher CSAT, giving you happier and more loyal customers - Lower cost-to-serve - Higher containment - More first-contact resolutions - Shorter handle times Key Capabilities: GenerativeAgent®: The most capable AI customer service agent. It powers CXP with intelligence that turns every interaction into a fully resolved outcome. Human-in-the-Loop Agent (HILA™) workflow: Human agents can assist AI without taking over the conversation with our HILA™ workflow. Humans get requests for help with full conversation context, and can give guidance or approval behind the scenes, so customers don’t have to deal with hand-offs. Agent Observability: Monitor conversations in real time to ensure accuracy and quality. Gain full visibility into AI-customer interactions with proactive alerts and out-of-the-box dashboards. Enterprise-Grade Guardrails & Data Protection: Built-in safety, security, and privacy measures safeguard your brand and protect your data to build customer trust. Testing & Simulation: Test AI behavior safely in simulated environments before going live. Release updates with confidence by increasing control, transparency, and trust in every interaction. Conversational AI Voice: Customers feel understood with natural and responsive production-grade voice. Customizable voice profiles ensure the AI is aligned to your brand. Integrations: CXP helps unify your tools with no replatforming or rebuilds. Connect your voice and chat channels, CCaaS, CRM, ERP, and more with flexible integration options. Interaction Intelligence: Create a single, lifelong customer record with everything from intent to conversation to context. Designed for enterprise contact centers, ASAPP is ideal for organizations handling high volumes of complex voice and chat interactions, especially those in regulated industries. Reach out to ASAPP today to get a tailored demo for your contact center.

Average Rating: 4.3/5.0

Total Reviews: 3

Who Is the Company Behind ASAPP?

  • Seller: ASAPP
  • Year Founded: 2014
  • HQ Location: New York, New York, United States
  • LinkedIn® Page: www.linkedin.com
    390 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Do G2 Reviewers Say About ASAPP?

AI-generated summary from verified user reviews

Pros
  • Users commend ASAPP for its user-friendly responsiveness that efficiently addresses customer concerns in real-time.
  • Users value ASAPP for its high accuracy, significantly enhancing efficiency and time management in customer account handling.
  • Users highlight ASAPP's user-friendly customer support that effectively addresses concerns and queries in real-time.
  • Users value the ease of use of ASAPP, facilitating efficient and timely responses to customer queries.
  • Users value ASAPP's exceptional accuracy, significantly enhancing efficiency and saving valuable time in customer interactions.
Cons
  • Users report bugs like issues with the tagger and slow login time mapping, affecting overall experience.
  • Users often face complex configuration challenges, especially during initial setup, which can delay full integration and usability.
  • Users experience a difficult setup process, often taking months for full integration with the project and dev teams.
  • Users face editing difficulties as grammar and spelling errors often require manual corrections and lack real-time adjustments.
  • Users face formatting issues that require manual corrections, which could be streamlined with real-time adjustments.

What Are Recent G2 Reviews of ASAPP?

What Are G2 Users Discussing About ASAPP?

Askly

Askly is the perfect blend of human and AI for customer communication. Reply 24/7. Speak 30+ languages. Turns 3× more visitors into loyal customers. Built for modern teams and multilingual websites. Only 2-minute setup.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Askly?

  • Seller: Askly
  • Year Founded: 2021
  • HQ Location: Tallinn, EE
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Askly?

AI-generated summary from verified user reviews

Pros
  • Users find Askly to be easy to start and use, enjoying its automatic translation feature.
  • Users love the automatic translation feature of Askly, making it easy to start and use effectively.

What Are Recent G2 Reviews of Askly?

BambooCricket Live Chat

BambooCricket Live Chat helps to connect staff directly with users and ask crucial questions to help them make the right purchase decision.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate BambooCricket Live Chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 5.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 6.7/10 (Category avg: 8.1/10)

Who Is the Company Behind BambooCricket Live Chat?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of BambooCricket Live Chat?

BigRadar

BigRadar is an AI-first customer messaging platform built for Shopify D2C brands. It brings live chat, WhatsApp, and email into one shared inbox — unlimited seats, unlimited conversations, one flat monthly price. No per-ticket billing, no per-seat billing, no surprise invoices during high-volume periods like BFCM. Growth ($49/mo) includes 500 AI resolutions. Pro ($99/mo) includes 1,500. Extra resolutions are $0.79 each, and BigRadar keeps resolving past the cap instead of cutting off. Built for founders and CX leads who got burned by unpredictable AI billing on tools like Gorgias, Intercom, or Tidio and want a price they can actually plan around.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate BigRadar?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind BigRadar?

  • Seller: BigRadar
  • Year Founded: 2010
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of BigRadar?

What Are G2 Users Discussing About BigRadar?

Blip

Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across the globe across +2000 customers. Our intuitive and easy-to-use cloud platform and professional services are tailored to your company and challenges. We enable brands to reach and engage customers when and where they want. We are preferred partners of the leading multichannel communications platforms - fully integrated, secure, and compliant. Count on us to support your growth through the creation of potentially infinite and relevant relationships and conversations.

Average Rating: 3.0/5.0

Total Reviews: 2

How Do G2 Users Rate Blip?

  • Lead Development: 4.2/10 (Category avg: 8.5/10)
  • Customization : 5.8/10 (Category avg: 8.5/10)
  • Co-Browsing: 0.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Blip?

  • Seller: Blip
  • Year Founded: 1999
  • HQ Location: Belo Horizonte, BR
  • LinkedIn® Page: www.linkedin.com
    1,454 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 50% Large

What Are Recent G2 Reviews of Blip?

Captiwate

Your best prospects are on your website right now. Are you talking to them? Most companies lose 98% of website visitors because they can't identify them or engage fast enough. Your sales team is stuck cold-calling last month's form fills while high-intent buyers are researching you today. Captiwate lets you connect with prospects at peak buying intent—while they're still on your site. Know Who's Browsing Visitor identification shows company names, contact details, and behavioral signals before prospects identify themselves. See when target accounts hit pricing pages, compare features, or return multiple times. Start Conversations in Seconds One-click video or chat connects your reps with engaged visitors instantly. No forms to kill momentum. No "schedule a demo for next week" delays. Just real conversations when interest is highest. Give Reps Full Context Every conversation starts with complete intelligence: pages viewed, time spent, previous visits, and intent signals. Your team knows exactly what to say before "hello." Measure What Matters Track revenue back to specific campaigns, channels, and touchpoints through real conversations. Prove which marketing investments drive pipeline, not just vanity metrics. Built for Speed 5-minute setup. Native integrations with HubSpot and Salesforce. Instant alerts when target accounts show buying signals. Results: Increase booked demos by 30%. Customers see 391% higher conversion when responding in under 1 minute. Try it free—no credit card required.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate Captiwate?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Captiwate?

  • Seller: Captiwate
  • Year Founded: 2024
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Captiwate?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated April 9, 2026