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Whelp

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3.8 out of 5 stars
2 reviews
  • 1 profiles
  • 3 categories
Average star rating
3.8
Serving customers since
2019
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Whelp

2 reviews

AI-based omnichannel shared inbox for customer support over Voice, Email, Live Chat, SMS, and WhatsApp.

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Whelp Reviews

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Star Rating
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Tural M.
TM
Tural M.
Sales/Business Development
09/02/2025
Validated Reviewer
Review source: Organic

360 Omnichannel customer support platform

|Whelp
We tried Whelp as a way to bring all of our customer communication (email, WhatsApp, live chat, SMS) into one place. I really like the idea of having a single inbox and the AI features that can handle a good portion of repetitive questions. It definitely has the potential to save time and keep the team more organized. That said, the user interface feels a bit clunky compared to other tools we’ve used. Onboarding took longer than expected and some of the integrations weren’t as smooth as I’d hoped. For small teams, the pricing is fair, but if you’re used to polished tools like Zendesk or Freshdesk, you’ll probably notice the difference.
Charles B.
CB
Charles B.
Building Empires Together
09/17/2023
Validated Reviewer
Review source: Organic

Solid Omnichannel Solution if your looking

|Whelp
One standout feature is its real-time analytics, providing invaluable insights into customer behavior and preferences. This data-driven approach has enabled us to tailor our marketing

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HQ Location:
New York, AZ

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What is Whelp?

Whelp is a customer support platform designed to streamline and automate communication between businesses and their customers. The platform offers omnichannel support solutions, integrating various messaging apps, email, and other communication tools into a single interface. This enables businesses to manage customer interactions efficiently and provide consistent support across multiple channels. Whelp aims to enhance customer service experiences with features such as automated responses, customer relationship management (CRM) integration, and analytics tools that offer insights into customer interactions. The platform is geared towards businesses looking to improve their support operations through modern, tech-driven solutions.

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Year Founded
2019