# BigRadar Reviews
**Vendor:** BigRadar  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 3
## About BigRadar
BigRadar helps in increasing visitor conversation rates on your website drastically. It just not a live chat software but it also help business to reach out customers through multi-channel campaigns which helps in converting visitors to customers.




## BigRadar Reviews
  ### 1. Instant notifications on mobile app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shubham P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2020

**What do you like best about BigRadar?**

Usually live chat softwares doesn't have nice mobile apps and get very late notifications even if they have one. 

We were facing this problem from quite a long time and switched many tools...

**What do you dislike about BigRadar?**

There are few things which these guys can add as it seems a new startups and trying to quickly develop the product. 

like the email marketing automation could have been better like Intercom.

**Recommendations to others considering BigRadar:**

It does the job... try them once.

**What problems is BigRadar solving and how is that benefiting you?**

Speaking to customers while they are browsing our website and the chatbot qualifies the leads for us before the chat goes to a human.

  ### 2. Very Useful Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aman J. | Senior UI/UX Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2020

**What do you like best about BigRadar?**

I really like chat bot feature in BigRadar, no matter i am online or offline bot is always talking to my visitor and solving their quires.

**What do you dislike about BigRadar?**

I wish there was more support for users to set very specific email campaigns

**What problems is BigRadar solving and how is that benefiting you?**

using BigRadar chatbot to its fullest capacity, whenever a visitor comes on my website I push a special message to start a conversation and then get their contact information for future updates. BigRadar helps me with all the user data I get from chat, I can put multiple condition and filters to get exact user data and send them an email notification. BigRadar really help me to connect with my users.

  ### 3. Awesome Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about BigRadar?**

I like how you are able to really understand customer's needs with this product and then be able to give them a solution based on the products and services your company sells. 

**What do you dislike about BigRadar?**

I wish there was more support for users with the tool, a more immediate response to those in need of help with the service. 

**Recommendations to others considering BigRadar:**

Definitely a must!

**What problems is BigRadar solving and how is that benefiting you?**

Being able to understand my customer market and their pain points is the biggest business problems that I solve with BigRadar. The main benefits I've realized by using this tool is a quicker response time from prospects, easily being able to build trust and awareness as well as being able to easily speak to the right person in charge that makes decisions. 


## BigRadar Discussions
  - [What is BigRadar used for?](https://www.g2.com/discussions/what-is-bigradar-used-for)

- [View BigRadar pricing details and edition comparison](https://www.g2.com/products/bigradar/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A34%3A09+-0500&secure%5Bsession_id%5D=9d29787f-e933-4919-92cf-d88d73f2f60c&secure%5Btoken%5D=85eefe7cb52a43734f1ce09a5090ac9a6f6bab7c201f56a2144ff2ae887f7f2e&format=llm_user)

## BigRadar Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

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