# BambooCricket Live Chat Reviews
**Vendor:** Bamboo Cricket  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About BambooCricket Live Chat
BambooCricket Live Chat helps to connect staff directly with users and ask crucial questions to help them make the right purchase decision.




## BambooCricket Live Chat Reviews
  ### 1. Most complete solution to be connected to your costumers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter . | The Million Dollar Training by Robert Rolih, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about BambooCricket Live Chat?**

Business is always about getting customers, but what happens after? Usually, we don't have the time to take care of clients and be in touch with them. BambooCricket helps me to keep in touch with customers for a low fees and not need to be there. That way I do not miss any customer inquiries.

**What do you dislike about BambooCricket Live Chat?**

There is still some manual work to do like adding people to CRM and doing emails with some templates. If you are not good with computers it will take some time to get used to the tool, but their support is at least good.

**What problems is BambooCricket Live Chat solving and how is that benefiting you?**

Following up with my clients, responding to their inquiries/problems/complaints. Educating them and building relationships after the initial sale. Possible ascension from my previous clients and more long-term committed clients.

  ### 2. BambooCricket Live Chat Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about BambooCricket Live Chat?**

Being able to quickly and effectively answer multiple customer service chats.

**What do you dislike about BambooCricket Live Chat?**

A bit of a clunky process to transfer the chat to another rep.

**What problems is BambooCricket Live Chat solving and how is that benefiting you?**

Being able to handle multiple chats at once and being able to transfer previous chats qucikly.



- [View BambooCricket Live Chat pricing details and edition comparison](https://www.g2.com/products/bamboocricket-live-chat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+21%3A35%3A35+-0500&secure%5Bsession_id%5D=973dc132-6006-4b4c-afa8-20c7b78cdc02&secure%5Btoken%5D=cf3d5bdb3b59564a0154260086489e9d386a6d4a0ec1164cffc06ec8d9cf9791&format=llm_user)

## BambooCricket Live Chat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

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