Our SDRs can call straight from the app on their own SIM, and every call is logged and recorded without anyone typing notes. Before telecrm, half our calls never made it into the CRM. Now I can open any lead and see every call, recording and WhatsApp message in one timeline. The mobile app is fast, and the team picked it up in a couple of days. Review collected by and hosted on G2.com.

The reports cover everything we need day to day. I'd like more visual charts for comparing team performance across quarters, though. Right now I export to Sheets for longer-term views. It's a small gap and doesn't slow us down. Review collected by and hosted on G2.com.

Our lead capture has benefitted quite a lot since we started using telecrm. Our complete process, since the time of capturing an enquiry till it's follow-up and further actions are now controlled by robust automations which has reduced our manual work dependency.

Also, having workflows setup by the Customer success team for all our business process has helped a lot. the team is very supportive and provides all kinds of technical support on time. Review collected by and hosted on G2.com.

whasapp brodcast email brodcast are not happening for me right now. Review collected by and hosted on G2.com.

Unique Features and Automations with Meta, G Sheet, AI and Soft and SIM based dialling and the LIVE SUPPORT Review collected by and hosted on G2.com.

Not dislike ....The data reporting for individual productivity dashboard can be improved in a single view. Productivity of team reports can be seamless in terms of login, log out, idle hrs etc esp. this will help to track work from home team members productivity tracking. Review collected by and hosted on G2.com.

Telecrm is very beginner-friendly. It doesn’t come with gimmicky features that end up being useless. Instead, it helps with audio tracking for calls, and it runs smoothly within my caller hierarchy. Review collected by and hosted on G2.com.

I don’t think they’re listed as a direct Meta partner, but they should be included on the list. Review collected by and hosted on G2.com.

Telecrm has helped our organization scale our sales and lead management. Earlier, we used to face difficulties with leads being scattered all across the board. But with telecrm, all our leads are managed in one place. This advertently helps our sales teams and makes their work faster. Review collected by and hosted on G2.com.

I don't find any major flaws within the product that would make me rethink my decision. However, like with any software, there are areas of improvement. For example, reports could be a bit more detailed. Review collected by and hosted on G2.com.

Telecrm has really helped us in managing our daily leads pipeline and communications. Since we are able to gather all leads in a single platform, it becomes easy to streamline work over them. Moreover, I can simply shoot them a message over WhatsApp directly from telecrm and this feature saves me a lot of time on manual work Review collected by and hosted on G2.com.

Nothing major right now. It could maybe become more helpful if we can get some logistics related features and native integrations. Otherwise, telecrm is working very well for us Review collected by and hosted on G2.com.

Telecrm has really helped us manage our daily leads pipeline and communications. Because we can gather all our leads on a single platform, it’s much easier to streamline the work around them and stay organized. On top of that, I can quickly send a message via WhatsApp directly from Telecrm, and this feature saves me a lot of time that would otherwise go into manual work. Review collected by and hosted on G2.com.

Nothing major to flag right now. Telecrm is working very well for us overall. That said, it could become even more helpful if it included a few more logistics-related features and offered native integrations. Review collected by and hosted on G2.com.

Our sales team has been using TeleCRM for a few months, and the biggest win is clarity: leads are assigned to specific salespeople, so nothing sits unclaimed, and the built-in dialer logs every call automatically. Our sales process is now much more organized and accountable. Review collected by and hosted on G2.com.

The main downside for us was the initial learning curve — it took our sales team some time to figure out how everything works and get comfortable with the system. After the first few weeks, it became much easier, but the start felt a bit confusing. Review collected by and hosted on G2.com.

telecrm has completely streamlined our sales process. The lead tracking and WhatsApp API work flawlessly to save us hours every week. It makes appointment booking and follow-ups seamless. Highly recommended for boosting productivity. Review collected by and hosted on G2.com.

The current reports are good, but I would love to see more advanced visual charts for tracking team performance over longer periods. Review collected by and hosted on G2.com.

What I like best about TeleCRM is how well it brings together lead tracking and communication in one place. The WhatsApp API integration has been especially useful, it lets us reach out to leads directly on a channel they actually respond on, without switching between tools. Review collected by and hosted on G2.com.

There isn't much to complain about, but if I had to point something out, it would be that the initial setup and getting used to all the features took a little time. Review collected by and hosted on G2.com.