Incident response software automates the process of and/or provides users with the tools necessary to find and resolve security breaches. Companies utilize the tools to monitor networks, infrastructure, and endpoints for intrusions and abnormal activity. They then use the programs to inspect and resolve intrusions and malware in the system. These products provide capabilities to resolve issues that arise after threats have bypassed firewalls and other security mechanisms. They alert administrators of unapproved access of applications and networks. They also have the ability to detect a variety of malware variants. Many tools automate the process of remedying these issues, but others guide users through known resolution processes.
Many incident response solutions function similarly to security information and event management (SIEM) software, but SIEM products provide a larger scope of security and IT management features.
To qualify for inclusion in the Incident Response category, a product must:
Monitor for anomalies within an IT system
Alert users of abnormal activity and detected malware
Automate or guide users through remediation process
Store incident data for analytics and reporting