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Proofpoint Threat Response Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automatic recall of suspicious emails in Proofpoint Threat Response for enhancing email security. (2 mentions)
Users value the automated recall of suspicious emails, enhancing security and reducing potential threats effectively. (1 mentions)
Users value the automatic recall of suspicious emails, enhancing their phishing prevention efforts significantly. (1 mentions)
Users value the comprehensive security tools of Proofpoint Threat Response, enhancing their company's protection against threats. (1 mentions)
Users appreciate the comprehensive threat detection tools of Proofpoint Threat Response, enhancing their company's security measures. (1 mentions)
Users report experiencing multiple false positives with email management, leading to numerous recalls and replacements. (1 mentions)
Users report frequent false positives with Proofpoint Threat Response, causing numerous email recalls and replacements. (1 mentions)
Users note a steep learning curve with Proofpoint Threat Response, despite the availability of training and support. (1 mentions)

Top Pros or Advantages of Proofpoint Threat Response

1. Email Security
Users value the automatic recall of suspicious emails in Proofpoint Threat Response for enhancing email security.
See 2 mentions

See Related User Reviews

JB

Joshua B.

Mid-Market (51-1000 emp.)

4.0/5

"Takes time to learn, but Great product!"

What do you like about Proofpoint Threat Response?

Proofpoint threat response provides comprehensive tools to help keep your company safe.

BN

bill n.

Enterprise (> 1000 emp.)

4.5/5

"Very solid product and easy to use once trained"

What do you like about Proofpoint Threat Response?

AUtomatice recall of suspicious email is great

2. Automated Response
Users value the automated recall of suspicious emails, enhancing security and reducing potential threats effectively.
See 1 mentions

See Related User Reviews

BN

bill n.

Enterprise (> 1000 emp.)

4.5/5

"Very solid product and easy to use once trained"

What do you like about Proofpoint Threat Response?

AUtomatice recall of suspicious email is great

3. Phishing Prevention
Users value the automatic recall of suspicious emails, enhancing their phishing prevention efforts significantly.
See 1 mentions

See Related User Reviews

BN

bill n.

Enterprise (> 1000 emp.)

4.5/5

"Very solid product and easy to use once trained"

What do you like about Proofpoint Threat Response?

AUtomatice recall of suspicious email is great

4. Security
Users value the comprehensive security tools of Proofpoint Threat Response, enhancing their company's protection against threats.
See 1 mentions

See Related User Reviews

JB

Joshua B.

Mid-Market (51-1000 emp.)

4.0/5

"Takes time to learn, but Great product!"

What do you like about Proofpoint Threat Response?

Proofpoint threat response provides comprehensive tools to help keep your company safe.

5. Threat Detection
Users appreciate the comprehensive threat detection tools of Proofpoint Threat Response, enhancing their company's security measures.
See 1 mentions

See Related User Reviews

JB

Joshua B.

Mid-Market (51-1000 emp.)

4.0/5

"Takes time to learn, but Great product!"

What do you like about Proofpoint Threat Response?

Proofpoint threat response provides comprehensive tools to help keep your company safe.

Top Cons or Disadvantages of Proofpoint Threat Response

1. Email Management
Users report experiencing multiple false positives with email management, leading to numerous recalls and replacements.
See 1 mentions

See Related User Reviews

BN

bill n.

Enterprise (> 1000 emp.)

4.5/5

"Very solid product and easy to use once trained"

What do you dislike about Proofpoint Threat Response?

Have had several false positives of the last few months resulting in 100's of email being recalled and replaced

2. False Positives
Users report frequent false positives with Proofpoint Threat Response, causing numerous email recalls and replacements.
See 1 mentions

See Related User Reviews

BN

bill n.

Enterprise (> 1000 emp.)

4.5/5

"Very solid product and easy to use once trained"

What do you dislike about Proofpoint Threat Response?

Have had several false positives of the last few months resulting in 100's of email being recalled and replaced

3. Learning Curve
Users note a steep learning curve with Proofpoint Threat Response, despite the availability of training and support.
See 1 mentions

See Related User Reviews

JB

Joshua B.

Mid-Market (51-1000 emp.)

4.0/5

"Takes time to learn, but Great product!"

What do you dislike about Proofpoint Threat Response?

It can take a bit of time to learn, but Proofpoint provides plenty of training & assistance.

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CM
Casey M.
System Administrator
Mid-Market (51-1000 emp.)
"Quick Alerts and Clear, Detailed Summaries for Suspicious Emails"
5/5
What do you like best about Proofpoint Threat Response?

It gives a quick email to our team of any suspicious emails and leaves us a easy to read summary and plenty of information about the incident. I like the amount of information it provides. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

I don't have any dislikes as it does what its supposed to without and extra fluff to the software. Review collected by and hosted on G2.com.

JB
Joshua B.
Cyber Security Analyst
Mid-Market (51-1000 emp.)
"Takes time to learn, but Great product!"
4/5
What do you like best about Proofpoint Threat Response?

Proofpoint threat response provides comprehensive tools to help keep your company safe. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

It can take a bit of time to learn, but Proofpoint provides plenty of training & assistance. Review collected by and hosted on G2.com.

BN
bill n.
security engineer
Enterprise (> 1000 emp.)
"Very solid product and easy to use once trained"
4.5/5
What do you like best about Proofpoint Threat Response?

AUtomatice recall of suspicious email is great Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

Have had several false positives of the last few months resulting in 100's of email being recalled and replaced Review collected by and hosted on G2.com.

LJ
Leslie J.
Partner
Legal Services
Small-Business (50 or fewer emp.)
"Proofpoints enhancement"
5/5
What do you like best about Proofpoint Threat Response?

It promises small businesses uncompromising secrecy and has a forward-thinking outlook, making it ready to attract and support small firms. I trust it so much because it proves to be a trustworthy tool as it promises. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

The significant time and effort that Proofpoint Threat Response requires to reach the desired security level, frequently at the expense of reducing user productivity, depresses me. Review collected by and hosted on G2.com.

Manoj S.
MS
Manoj S.
System Administrator L3
Information Technology and Services
Small-Business (50 or fewer emp.)
"Best Tool for Incident Management"
4.5/5
What do you like best about Proofpoint Threat Response?

Most powerful tool for Incident Management, Unexpected Treats Treatment and easy to work, very simple GUI configuration. Support very fast and 24x7 available. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

Nothing to say about dislike feature, it's done a great job. Review collected by and hosted on G2.com.

LB
Lindsay B.
Senior Advisor, The Family Office of Philanthropy
Fund-Raising
Mid-Market (51-1000 emp.)
"Threat protection"
5/5
What do you like best about Proofpoint Threat Response?

Regarding email risks, Proofpoint provides the most effective integrated solution. It assists in addressing all malware and non-malware email risks at the business level. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

Its outdated, difficult layout is the only thing I find annoying. It would be fantastic if the UI was altered or adjusted. I really hope the problem team works on that. Review collected by and hosted on G2.com.

Manoj K.
MK
Manoj K.
Information Security Analyst
Mid-Market (51-1000 emp.)
"ProofPoint Threat Response - Centralized console for managing and responding to incidents"
4.5/5
What do you like best about Proofpoint Threat Response?

Proofpoint TR platform integrates with other security tools, allowing organizations to streamline their incident response processes and minimize the risk of a security breach. Proofpoint TR uses cutting-edge technologies like machine learning and advanced analytics to identify potential threats and suspicious activities based on the behavior/Signature of the malware. Kudos to the Threat intelligence it offers. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

Proofpoint Threat Response may be less suitable for organizations with limited IT resources or less complex security needs, as the platform is designed primarily for enterprise-level security management. This platform has to have future view on luring small business that could effectively contribute protecting confidentiality across small enterprises. Review collected by and hosted on G2.com.

Vijay Kumar T.
VT
Vijay Kumar T.
Deputy Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Highly recommended for incident response process"
4.5/5
What do you like best about Proofpoint Threat Response?

good interface, easy to manage, reduced manual effort. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

I expect the reporting feature to be more granular and obvious the technical support team need to be more trained about the product and technology. Please note this is my personal experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Best Mail Threat Solution"
5/5
What do you like best about Proofpoint Threat Response?

Proofpoint delivers most effective unified solution in terms of email threats. It also helps in solving enterprise level email security for all malware and non-malware email threats such as frauds, spam, junk, phishing mails etc. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

Only thing i dislike would be its old clumsy UI. If that UI is changed or modified that would be great. I hope concern team works on that. Review collected by and hosted on G2.com.

SG
Sam G.
Systems Admin
Mid-Market (51-1000 emp.)
"Peace of mind; Couldn't do my job without it"
5/5
What do you like best about Proofpoint Threat Response?

The most helpful part is being able to see email threats and manually quarantine threats as needed. The user interface is very easy to understand, management is easy and upgrades have almost no downtime. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint Threat Response?

Although the user interface is easy and straightforward, it looks outdated. There are several opportunities where processes could be expedited, requiring fewer clicks and sub-menus. Review collected by and hosted on G2.com.
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