# Top Free Incident Management Software - Page 2 ## How Many Incident Management Software Products Does G2 Track? **Total Products under this Category:** 132 ### Category Stats (Jul 2026) - **Average Rating:** 4.42/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** SAS Fraud, Anti-Money Laundering & Security Intelligence (+0.78%) - Among all products in this category, SAS Fraud, Anti-Money Laundering & Security Intelligence recorded the largest rating increase compared to last month _Last updated: July 21, 2026_ ## How Does G2 Rank Incident Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 17,100+ Authentic Reviews - 132+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. [ Rootly ](https://www.g2.com/products/rootly/reviews) By [Rootly](https://www.g2.com/sellers/rootly) [ 4.8/5(74) ](https://www.g2.com/products/rootly/reviews) What do users say? Users consistently praise Rootly for its ease of use and seamless integration with tools like Slack, which simplifies incident management. The platform's automation features help teams streamline thei Pros and Cons [ Ease of Use (19) ](https://www.g2.com/products/rootly/reviews?qs=pros-and-cons)[ Feature Issues (5) ](https://www.g2.com/products/rootly/reviews?qs=pros-and-cons) [ Alloy Navigator ](https://www.g2.com/products/alloy-navigator/reviews) By [Alloy Software](https://www.g2.com/sellers/alloy-software) [ 4.8/5(107) ](https://www.g2.com/products/alloy-navigator/reviews) What do users say? Users consistently praise the product for its flexibility and centralized management, allowing teams to efficiently handle IT tasks across departments. The intuitive interface and robust automation fe Pros and Cons [ Asset Management (32) ](https://www.g2.com/products/alloy-navigator/reviews?qs=pros-and-cons)[ Learning Curve (13) ](https://www.g2.com/products/alloy-navigator/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ManageEngine ](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) By [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ 4.2/5(249) ](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) What do users say? Users consistently praise the ease of use and flexibility of ManageEngine ServiceDesk Plus, highlighting its intuitive interface and robust integration capabilities with other ManageEngine products. M Pros and Cons [ Ease of Use (9) ](https://www.g2.com/products/manageengine-servicedesk-plus/reviews?qs=pros-and-cons)[ Complexity (4) ](https://www.g2.com/products/manageengine-servicedesk-plus/reviews?qs=pros-and-cons) [ SIGNL4 ](https://www.g2.com/products/signl4-derdack/reviews) By [Derdack](https://www.g2.com/sellers/derdack) [ 4.6/5(84) ](https://www.g2.com/products/signl4-derdack/reviews) What do users say? Users consistently praise the reliable alerting and ease of use of SIGNL4, highlighting its ability to deliver notifications promptly and integrate seamlessly with existing systems. The platform's str Pros and Cons [ Ease of Use (11) ](https://www.g2.com/products/signl4-derdack/reviews?qs=pros-and-cons)[ Integration Issues (3) ](https://www.g2.com/products/signl4-derdack/reviews?qs=pros-and-cons) [ FireHydrant ](https://www.g2.com/products/firehydrant-firehydrant/reviews) By [FireHydrant](https://www.g2.com/sellers/firehydrant) [ 4.5/5(143) ](https://www.g2.com/products/firehydrant-firehydrant/reviews) What do users say? Users consistently praise the Slack integration and the ease of use of FireHydrant, highlighting how it streamlines incident management and enhances team collaboration. The platform's ability to autom Pros and Cons [ Slack Integration (18) ](https://www.g2.com/products/firehydrant-firehydrant/reviews?qs=pros-and-cons)[ Missing Features (5) ](https://www.g2.com/products/firehydrant-firehydrant/reviews?qs=pros-and-cons) [ ITOC360 ](https://www.g2.com/products/itoc360/reviews) By [ITOC360](https://www.g2.com/sellers/itoc360) [ 5/5(20) ](https://www.g2.com/products/itoc360/reviews) What do users say? Users consistently praise the reliable on-call scheduling and end-to-end visibility provided by ITOC360, which significantly reduces alert noise and streamlines incident management. The intuitive inte [ ZIF ](https://www.g2.com/products/zif/reviews) By [Zero Incident FrameworkTM (ZIFTM)](https://www.g2.com/sellers/zero-incident-frameworktm-ziftm) [ 4.5/5(18) ](https://www.g2.com/products/zif/reviews) What do users say? Users consistently praise the ease of use and predictive alerts provided by ZIF, which significantly enhance incident management and reduce downtime. The unified dashboard allows for effective monitor [ ALVAO Service Desk ](https://www.g2.com/products/alvao-service-desk/reviews) By [ALVAO](https://www.g2.com/sellers/alvao) [ 4.6/5(52) ](https://www.g2.com/products/alvao-service-desk/reviews) What do users say? Users consistently praise the intuitive user interface and ease of use of the software, which allows for quick adoption across various departments without extensive training. The ability to customize Pros and Cons [ Automation (4) ](https://www.g2.com/products/alvao-service-desk/reviews?qs=pros-and-cons)[ Insufficient Information (2) ](https://www.g2.com/products/alvao-service-desk/reviews?qs=pros-and-cons) [ Oh Dear ](https://www.g2.com/products/oh-dear/reviews) By [Oh Dear](https://www.g2.com/sellers/oh-dear) [ 4.7/5(33) ](https://www.g2.com/products/oh-dear/reviews) What do users say? Users consistently praise the ease of use and quick setup of this monitoring tool, highlighting its ability to provide timely notifications and comprehensive performance tracking. Many appreciate its Pros and Cons [ Easy Setup (17) ](https://www.g2.com/products/oh-dear/reviews?qs=pros-and-cons)[ Expensive (5) ](https://www.g2.com/products/oh-dear/reviews?qs=pros-and-cons) [ Opsgenie ](https://www.g2.com/products/opsgenie/reviews) By [Atlassian](https://www.g2.com/sellers/atlassian) [ 4.2/5(54) ](https://www.g2.com/products/opsgenie/reviews) What do users say? Users consistently praise the product for its ease of use and seamless integrations with various tools, making it a reliable choice for managing on-call schedules and alerts. The intuitive interface a Pros and Cons [ Alerting System (1) ](https://www.g2.com/products/opsgenie/reviews?qs=pros-and-cons)[ Learning Curve (1) ](https://www.g2.com/products/opsgenie/reviews?qs=pros-and-cons) [ SolarWinds IT Incident... ](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) By [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) [ 4.4/5(310) ](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) What do users say? Users consistently praise the ease of use and reliable alerting features of Squadcast, highlighting its intuitive interface that simplifies incident management. Many appreciate its seamless integratio Pros and Cons [ Alert Management (50) ](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews?qs=pros-and-cons)[ Notification Issues (28) ](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews?qs=pros-and-cons) [ Mezmo ](https://www.g2.com/products/mezmo/reviews) By [Mezmo](https://www.g2.com/sellers/mezmo) [ 4.6/5(224) ](https://www.g2.com/products/mezmo/reviews) What do users say? Users consistently praise the ease of use and powerful search functionality of Mezmo, highlighting its intuitive interface that simplifies log management and incident response. The platform's ability Pros and Cons [ Ease of Use (5) ](https://www.g2.com/products/mezmo/reviews?qs=pros-and-cons)[ UX Improvement (3) ](https://www.g2.com/products/mezmo/reviews?qs=pros-and-cons) [ AlertOps ](https://www.g2.com/products/alertops/reviews) By [AlertOps](https://www.g2.com/sellers/alertops) [ 4.7/5(155) ](https://www.g2.com/products/alertops/reviews) What do users say? Users consistently praise the ease of use and responsive support provided by AlertOps, highlighting how quickly they can set up and manage their on-call schedules. The platform's flexibility in integr Pros and Cons [ Alert Management (6) ](https://www.g2.com/products/alertops/reviews?qs=pros-and-cons)[ Scheduling Issues (3) ](https://www.g2.com/products/alertops/reviews?qs=pros-and-cons) [ Hexnode UEM ](https://www.g2.com/products/hexnode-uem/reviews) By [Mitsogo Inc.](https://www.g2.com/sellers/mitsogo-inc) [ 4.5/5(261) ](https://www.g2.com/products/hexnode-uem/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of Hexnode UEM, highlighting how quickly they can set up and manage devices across various platforms. The responsive support team furt Pros and Cons [ Features (29) ](https://www.g2.com/products/hexnode-uem/reviews?qs=pros-and-cons)[ Missing Features (12) ](https://www.g2.com/products/hexnode-uem/reviews?qs=pros-and-cons) [ Serviceaide ChangeGear ](https://www.g2.com/products/serviceaide-changegear/reviews) By [Serviceaide](https://www.g2.com/sellers/serviceaide) [ 3.9/5(105) ](https://www.g2.com/products/serviceaide-changegear/reviews) What do users say? Users consistently praise the customization options and ease of use of Serviceaide ChangeGear, noting that it effectively adapts to various workflows and integrates well with existing systems. Many ap Pros and Cons [ Incident Management (5) ](https://www.g2.com/products/serviceaide-changegear/reviews?qs=pros-and-cons)[ Outdated Interface (4) ](https://www.g2.com/products/serviceaide-changegear/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - [‹ Prev‹ Prev](/categories/incident-management/free?order=g2_score#product-list) - [1](/categories/incident-management/free?order=g2_score#product-list) - 2 - [3](/categories/incident-management/free?order=g2_score&page=3#product-list) - [4](/categories/incident-management/free?order=g2_score&page=4#product-list) - [5](/categories/incident-management/free?order=g2_score&page=5#product-list) - [Next ›Next ›](/categories/incident-management/free?order=g2_score&page=3#product-list) Spotlight Categories [Digital Signage Software](https://www.g2.com/categories/digital-signage) [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management) [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) [Integration Platform as a Service (iPaaS) Solutions](https://www.g2.com/categories/ipaas) [SAP Store Software](https://www.g2.com/categories/sap-store) Similar Categories - [Application Portfolio Management](/categories/application-portfolio-management) - [Auto Scaling](/categories/auto-scaling) - [Cloud Cost Management](/categories/cloud-cost-management) - [Cloud Management Platforms](/categories/cloud-management-platforms) - [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools) - [Columnar Databases](/categories/columnar-databases) - [Data as a Service (DaaS)](/categories/data-as-a-service-daas) - [Data Destruction](/categories/data-destruction) - [Data Extraction](/categories/data-extraction-tools) - [Data Governance](/categories/data-governance-tools) - [Data Observability](/categories/data-observability) - [Data Recovery](/categories/data-recovery) - [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management) - [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem) - [Digital Governance](/categories/digital-governance) [Browse Incident Management Themes](/categories/incident-management/themes)