223 Mezmo Reviews
Overall Review Sentiment for Mezmo
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It helps in Monitoring the statuses and also in keeping the track of all the records at one place and then distribute them amongst us Review collected by and hosted on G2.com.
There's nothing to dislike. There's nothing at all to complain about it Review collected by and hosted on G2.com.
Mezmo Observability Pipeline enables us to quickly identify issues and reduce the time to resolution. Its real-time visibility helps us to pinpoint the root cause of problems, leading to faster incident response and improved system performance. Review collected by and hosted on G2.com.
I like all the service which is provided by Memzo, but if I want to point out one limitation is that the development and maintenance of an effective observability pipeline can be complex sometime and it's require specialized knowledge and skills. Review collected by and hosted on G2.com.
One of the notable features of Mezmo Observability Pipeline is its ability to provide comprehensive visibility into distributed systems and microservices. Mezmo Observability Pipeline can help organizations improve their operational efficiency, reduce downtime, and enhance customer experience by providing timely and actionable insights into their systems. Review collected by and hosted on G2.com.
One potential limitation of the platform is that it may require significant resources and expertise to implement and maintain effectively. Organizations may need to invest in skilled personnel, infrastructure, and tools to configure, monitor, and analyze the data generated by the platform. Review collected by and hosted on G2.com.
Very easy to implement.
Define the name of the app and environment.
App is great! Compact, good UI. Logs are easy to read. Different color for warn/error. Visualization of spikes.
Setup alerts, including alerts when certain logs spike in frequency. Many great options in the app.
App makes it easy to see only certain types of logs, from certain servers/apps/times. Even search the logs!
Generous amount of data retention per dollar, and unlimited number of hosts. Minimum charge is $10/mo.
Mezmo does not offer any services other than logging. Other cloud logging solutions offer all kinds of performance monitoring. But for me this is actually a benefit. It makes the app very simple and easy to use and SDK very simple to set up. The more complex tools are often too cumbersome and awkward because they do too much. Do one thing and do it well. Review collected by and hosted on G2.com.
* It's not possible to submit regular "log" level. You have to choose instead from "debug", "trace", "info", "warn", or "error". When attempting to log {level: "log"} in NodeJS, I get an error. The SDK simply does not allow it. So, it's annoying when logging regular "console.log" level, I have to submit it as {level: "trace"} instead. It's not a big deal for me, because I don't use trace.
* Would be nice if debug/trace/info were different colors in the app. Currently they're all grey.
* I don't know if they fixed this or not, but as of January 2021, there was a limitation... If you make a log less often than once per minute, then their logging service seems to go to sleep. Then if you haven't submitted a log in a while, it just would drop the first log, not report it at all. This was frustrating. I fixed it with a "setInterval" on my server - submitting a "debug" log once every minute. This way, even if I send occasional rare log events from different servers, all the logs now show up without getting lost. It's easy enough. However, in order to not pollute the app dashboard, I had to set aside "debug" level for this purpose, and never use it in my actual app. Then filter it out from the app.
So now, I'm able to use (and see in the dashboard) "info", "warn", "error", and instead of "log" I have to use "trace". These are the only levels available that actually work.
Fortunately, for me that's enough. And, the UI is very good, and the price is very good for how well everything works. But if the service was less user friendly, or price higher, my rating would be lower. So overall great job!
* Documentation is not well worded, not easy to browse. Documentation mentions a "fatal" log level, but that doesn't actually work. Review collected by and hosted on G2.com.
The search experience. TBH, I haven't seen this kind of UI before for search across logs. Whoever came up with this is a genius. I love the right hand pane that shows me various colored lines and how easy it is to jump between the logs using those colored lines. I also love how I can click on a line in the log and then click on `view in context` to view the surrounding logs. Review collected by and hosted on G2.com.
(1) I am not able to understand what `Time Scale` feature on the right hand top corner does. TBH, I haven't tried looking for it in documentation or web, but it would be nice if I could know without looking for it on the documentation.
(2) I feel like the `Levels` tab on the top that is supposed to help me filter logs of various severity does not always work as expected. I don't feel confident using it, hence I have stopped using this feature and always look a the entire log. Review collected by and hosted on G2.com.
Documentation is very thorough and integrating from Cloudflare workers took literally minutes.
The support team is amiable and responds quickly and professionally. Review collected by and hosted on G2.com.
Finding your way around the web application is a little tricky. The central panel with the logs and search is excellent. However, the left navigation is made entirely from icons, and you must hover over all of them to find what you need.
Also, switching between plans did not count for the partial payment that I already did. However, their excellent and friendly support has quickly fixed that. Review collected by and hosted on G2.com.
This is one of most useful product for data engineers. It does make life easier for data engineers by providing one of the best platform for creating the data pipelines in no time. Review collected by and hosted on G2.com.
I don't have anything to dislike at the moment. Review collected by and hosted on G2.com.
It was super simple to integrate into our process. We were eliminating massive code refactoring for implementation. Seamless to plug right in. The application UI is straightforward and maybe the best part was the ease of configuring needed alerts. We now have a significantly better insight into what our end users may be seeing in terms of problems. Everything about it is superb. Review collected by and hosted on G2.com.
I really cannot think of anything that I dislike. Not really a dislike, but the new billing is a bit hard to sort out. Review collected by and hosted on G2.com.
