G2

DH

David H.

Senior Infrastructure & Security Engineer

Mid-Market (51-1000 emp.)

9/2/2026

"Finally an on-call tool that just works: no noise, no missed alerts, no drama."

5/5

Describe the project or task All Quiet helped with:

Before All Quiet, on-call at a managed services provider with two data centers and around 1000 VMs meant Teams channel spam, phone trees and a spreadsheet for the rotation. Alerts got lost, escalations depended on someone noticing, and nobody could say afterwards who was paged when and why. All Quiet turned that into a reliable pipeline: monitoring fires a webhook, the right engineer gets woken up, and if they do not ack it escalates automatically. We now have a clear audit trail per incident, which matters for our ISO 27001 scope, rotations and swaps take minutes instead of email threads, and the team actually trusts that a critical alert will reach someone at 3 a.m. Less firefighting overhead, fewer missed incidents, and a lot less on-call anxiety for the people carrying the phone. Review collected by and hosted on G2.com.

What do you like best about All Quiet?

We run on-call for roughly 1000 VMs/Baremetal Server across two data centers, and All Quiet is the first tool that made the rotation side of that boring in the best way. Setup took an afternoon, not a project. Schedules, escalation chains and overrides are dead simple, the mobile app wakes you reliably and lets you ack or escalate in two taps, and the integrations are just clean webhooks so anything that can POST JSON can page us. No enterprise sales dance, transparent pricing, and the team ships fast and actually answers support questions with substance. It does exactly one job and does it without getting in the way. Review collected by and hosted on G2.com.

What do you dislike about All Quiet?

Reporting and analytics are still thin. If you want to break down incidents per service, per on-call period or per engineer for internal reviews or payroll, you end up exporting or reading incidents by hand. A richer API for pulling incident history and more granular alert deduplication rules would round it out. Nothing that affects reliability, just the rough edges of a younger product. All Quiet is still a young company, and given how fast they have shipped so far I fully expect these gaps to close. They will only get better from here. Review collected by and hosted on G2.com.

Recommendations to others considering All Quiet:

Before All Quiet, on-call at a managed services provider with two data centers and around 1000 VMs meant Teams channel spam, phone trees and a spreadsheet for the rotation. Alerts got lost, escalations depended on someone noticing, and nobody could say afterwards who was paged when and why. All Quiet turned that into a reliable pipeline: monitoring fires a webhook, the right engineer gets woken up, and if they do not ack it escalates automatically. We now have a clear audit trail per incident, which matters for our ISO 27001 scope, rotations and swaps take minutes instead of email threads, and the team actually trusts that a critical alert will reach someone at 3 a.m. Less firefighting overhead, fewer missed incidents, and a lot less on-call anxiety for the people carrying the phone. Review collected by and hosted on G2.com.

What problems is All Quiet solving and how is that benefiting you?

Before All Quiet, on-call at a managed services provider with two data centers and around 1000 VMs meant Teams channel spam, phone trees and a spreadsheet for the rotation. Alerts got lost, escalations depended on someone noticing, and nobody could say afterwards who was paged when and why. All Quiet turned that into a reliable pipeline: monitoring fires a webhook, the right engineer gets woken up, and if they do not ack it escalates automatically. We now have a clear audit trail per incident, which matters for our ISO 27001 scope, rotations and swaps take minutes instead of email threads, and the team actually trusts that a critical alert will reach someone at 3 a.m. Less firefighting overhead, fewer missed incidents, and a lot less on-call anxiety for the people carrying the phone. Review collected by and hosted on G2.com.