Trillian
Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available. Trillian offers native desktop clients on Windows, Mac, and Linux, and offers mobile clients on iOS and Android so that everyone stays connected even when on-the-go.
Average Rating: 4.4/5.0
Total Reviews: 123
How Do G2 Users Rate Trillian?
- Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
- Workflow Enhancement - HIPAA Compliant Messaging: 9.6/10 (Category avg: 9.0/10)
- Compliant Texting - HIPAA Compliant Messaging: 9.8/10 (Category avg: 9.2/10)
- Clinical Communication - HIPAA Compliance: 9.6/10 (Category avg: 9.1/10)
Who Is the Company Behind Trillian?
- Seller: Cerulean Studios
- Company Website:
- Year Founded: 1998
- HQ Location: Brookfield, CT
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Twitter: @trillianastra
7,805 Twitter followers -
LinkedIn® Page: www.linkedin.com
4 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 50% Small, 44% Medium
What Do G2 Reviewers Say About Trillian?
AI-generated summary from verified user reviews
Pros
- Users find Trillian to be exceptionally easy to use, making team communication seamless and efficient.
- Users value the reliable communication features of Trillian, which facilitate quick and easy messaging across various platforms.
- Users appreciate the exceptional security and privacy of Trillian, thanks to its effective encryption measures.
- Users find easy communication with Trillian, appreciating its quick messaging and team collaboration features.
- Users value the reliability of Trillian, enjoying consistent uptime and seamless performance across multiple platforms.
Cons
- Users find Trillian's limited features lackluster, outdated, and unsuitable for complex communication needs.
- Users find Trillian to be not user-friendly, with an outdated interface and confusing features that hinder usability.
- Users find the limited feature set of Trillian less suitable for complex communication needs.
- Users find the difficult setup of Trillian frustrating, making it hard to add contacts and navigate the interface.
- Users face integration issues with Trillian, experiencing frustrating delays that hinder effective use of the app.
What Are Recent G2 Reviews of Trillian?
"Cheap, lightweight business IM with weak ecosystem"
Rating: 4.0/5.0 stars
— Jaylen H.
"Trillian is our primary form of internal communication"
Rating: 5.0/5.0 stars
— Jason L.

