VSee Reviews & Product Details

I am using VSee to communicate with my client, it's like my friend, mediator to have a good conversation with my client, who will conversate with me officially. I am using this product for both video meeting as well as for message and voice conference. I am using it daily. it is very ease to access, implement things, customized for support, etc Review collected by and hosted on G2.com.

Nothing more but it is often disconnected mistakenly and when I try to record the conversation with my client, my scribing software getting low volume and I could not type the conversation. I am doing by uninstalling it everyday and reinstalling to use without any discrepancy for more volume purpose. But, nothing at all anything go wrong with the product, as I already said It is like a friend of me. Review collected by and hosted on G2.com.

From the start adjusting the video and sound settings was intuitive and the installation of the desktop version was quick without the need for additional technical assistance. VSee has the advantage that it doesn't impose time limits on meetings and gives me peace of mind knowing that it complies with strict privacy regulations. Review collected by and hosted on G2.com.

When the connection is stable the streaming quality is excellent but VSee's peak performance is conditional on the internet-connection because in places with variable bandwidth there can be delays in the video. Review collected by and hosted on G2.com.

App was stable and provided consistent connection Review collected by and hosted on G2.com.

Had to pay for extras that should be basic Review collected by and hosted on G2.com.

I really enjoy that there is so much to this software with it being something free I am able to use. I am able to either use a desktop version, or download an app, and it is the same for those who I use the software with. It's nice to constantly have options when conducting my supervision sessions for ABA therapy, and it's a relief that this exists. Review collected by and hosted on G2.com.

I do have some instances in which the website does crash on me, but that is not something I attribute solely to the app itself. Quality can be lacking, but this is something I would expect with a website that's used for the purpose of video chats. Review collected by and hosted on G2.com.

Quality of video is very good........... Review collected by and hosted on G2.com.

Patients do not receive any notice that there is a message waiting unless they have the app running in the background.

Speaking to customer service reps was exasperating. They could not seem to answer a question with a straight answer.

Texts from one client would pop up over the top of a tele-health call that was in session.

Patients could video call me if they saw I was online. No way to turn it off. Review collected by and hosted on G2.com.

Simple. Many web conference tools often have too many features. This was straightforward to use. Review collected by and hosted on G2.com.

I did see anyway to add into my google calendar with the link. Like other teleconference platforms but they maybe done intentionally or based on the level I have. Review collected by and hosted on G2.com.

I appreciate that it is HIPAA compliant and that it not only has a desktop version but a phone app version as well which has been very important for clients who might have limited access to technology but definitely have a phone as most people have a smartphone these days. Review collected by and hosted on G2.com.

Sometimes it can be glitchy with the video, mic, or sound which can obviously impact the call. Review collected by and hosted on G2.com.

Allows me to conduct therapy sessions with clients when extenuating circumstances prevent either of us from coming into the office. Works on multiple platforms. Review collected by and hosted on G2.com.

Sometimes poor quality video, with uneven balance of brightness. Also wish there was an audio-call option to minimize data use. Review collected by and hosted on G2.com.

Very reliable on low bandwidth connections, even on mobile 3G connections. Uses little bandwidth for both audio and sound. Unlike with Skype the settings can be fully optimized to your needs. Does not show ads like in Skype. It is encrypted and secure. Possible to share full screen or only individual windows. Review collected by and hosted on G2.com.

In crowded high bandwidth connections it sometimes has timing issues with the sound (delays or interruptions). The video&audio setting might be a little difficult to find on Apple computers. Review collected by and hosted on G2.com.

It is very easy to set up and use, as well as even download an app onto your phone for when you are on the go. It felt much safer than skype and was easier to use that it in my opinion. Review collected by and hosted on G2.com.

Sometimes the calls would lag and cut in and out, but I am not sure if it was the app or if it was the internet. Review collected by and hosted on G2.com.