I find the EHR to be very intuitive to use and the drop-down menu features save me time in completing treatment plans. I find the pricing to be very competitive. The customer service is worth the slightly higher price to pay. Onboarding was incredibly easy! I was walked through all of the features by a support person via Zoom call. I really appreciate the fact that I have all of the components bundled together in one location for my private practice. Review collected by and hosted on G2.com.
One issue I have found is that it's difficult for a family member to add their debit/credit card information directly to pay for a loved one’s co-pays. As of right now there is no direct way to do so without the family member having access to the client's entire file. Review collected by and hosted on G2.com.
Katherine, thank you so much for this! It means a lot to hear that TheraNest has become such a reliable home base for your private practice. We'll absolutely pass along the kind words to the support and billing teams, especially your biller - saving you countless hours and dollars is exactly what we're here for! The family co-pay access feedback is a really practical callout and something we'll make sure gets to the right people. Thanks for sharing!
Madison
TheraNest by Ensora Health