Loqate
GBG Loqate is the world’s leading address verification provider, trusted by over 20,000 brands including IBM, Mastercard, ASOS, Oracle and Sephora. Global coverage across 250 countries and territories delivers local precision, even in hard-to-address markets. Reach is GBG Loqate’s agentic-ready decisioning layer for customer contact data. Built on GBG Loqate verification, it cleanses your customer contact data, turning address, email and phone checks into a confidence score and an accept, review or reject recommendation, shaped by the policy you set, so your agents know exactly what to do with every record, with every decision evidenced. Address Capture offers intuitive suggestions and auto-correction for accurate data at the point of entry. Address Verify corrects, parses, formats and enriches addresses, with AI parsing that significantly uplifts match rates. Phone and Email Validation checks data in real time, reducing errors and fraud, and Store Finder helps customers find physical locations anywhere. GBG Loqate helps you reach customers the first time, every time, for fewer failed deliveries, fewer dropped applications and trusted contact data automation.
Average Rating: 4.5/5.0
Total Reviews: 58
How Do G2 Users Rate Loqate?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
- Ease of Admin: 8.4/10 (Category avg: 9.3/10)
- Quality of Support: 8.9/10 (Category avg: 9.0/10)
- AI Text Generation: 6.7/10 (Category avg: 7.5/10)
Who Is the Company Behind Loqate?
- Seller: GBG
- Company Website:
- Year Founded: 1989
- HQ Location: Chester, United Kingdom
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LinkedIn® Page: www.linkedin.com
1,377 employees on LinkedIn® - Ownership: LSE:GBG
Who Uses This Product?
- Top Industries: Retail
- Company Size: 51% Small, 32% Medium
What Do G2 Reviewers Say About Loqate?
AI-generated summary from verified user reviews
Pros
- Users find the ease of use in Loqate beneficial for quickly filling in details with helpful suggestions.
- Users value the reliable and accurate address verification from Loqate, enhancing data quality and minimizing delivery errors.
- Users commend Loqate for its reliable and accurate address verification, significantly reducing shipping errors and enhancing data quality.
- Users praise the excellent customer support from Loqate, contributing to an overall positive implementation experience.
- Users value the reliable and accurate address verification of Loqate, enhancing data quality and reducing errors.
Cons
- Users note the expensive pricing of Loqate, making it less accessible for smaller businesses.
- Users find the high cost of Loqate challenging, especially for smaller businesses needing budget-friendly options.
- Users report geographical limitations with Loqate, noting its range is not as extensive as competitors like Google.
- Users face integration issues with Loqate, finding it less straightforward compared to other platforms like Google.
- Users find the address range sub par compared to competitors and lack support for taxation is disappointing.
What Are Recent G2 Reviews of Loqate?
"Outstanding Support from Clive Makes Loqate Exceptional"
Rating: 5.0/5.0 stars
— Vic C.
"Reliable Address Validation, but Pricey with Account Management Gaps"
Rating: 4.5/5.0 stars
— Naomi A.

