Best CRM Software - Page 47
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The best CRM software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Featured CRM Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- User Satisfaction
- Seller Details
Our flagship product a hosted CRM product that is simple, easy to use, affordable, and has everything you need right out of the box.
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Smart CRM Online is a SaaS based Customer Relationship Management software that’s perfect for businesses of all sizes. With its sleek and modern design, Smart CRM not only enhances your professionalis
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
Snapforce CRM is a software for small and mid sized business that provides Telephony fucntionality, and the only CRM on the market that provides a Virtual PBX Phone System as a standard module for all
- 67% Small-Business
- 33% Enterprise
991 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Leading WhatsApp CRM for Lead Generation, Community Management, Sales and Support Key Features: Free WhatsApp Business API Bulk Message Sender Multilingual Support Multi-accounts Login: You can r
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Soft-Pro WebCRM | Sales, clients, deals, operational accounting Web-base CRM-system for cargo transportation and logistics companies | Sales, clients, deals, operational accounting...
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
SoulCRM is a CRM Solution for small businesses that manage marketing, accounting, sales, support, purchase, emailing and reporting and it can manae and analyze entire business process in increase prod
- 100% Mid-Market
117 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Sperse offers a business management and financial software platform.
- 100% Enterprise
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
Stay connected with your business contacts, collaborate as a team and get your customers, prospects and other stakeholders together with all your communication, activities, documents and files in a sh
- 100% Small-Business
8 Twitter followers
- Overview
- User Satisfaction
- Seller Details
SplendidCRM is the clear and obvious choice for companies that prefer Microsoft IIS to Apache and SQL Server to MySQL. We provide all the C# and SQL source code so that the CRM can be deeply integrate
- 100% Enterprise
46 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SponsorCX was built to help properties efficiently manage all their sponsorships while maintaining collaboration with their partners.
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
StarterCRM provides you with the tools you need to build a stronger relationship by sending automatic emails for important events in your customers' lives including; birthday emails and even anniversa
- 100% Mid-Market
8 Twitter followers
- Overview
- User Satisfaction
- Seller Details
SuiteASSURED is a warranted open source CRM application.
- 100% Small-Business
3,524 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Simple marketing automation, lead generation and lead management platform.
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Superleap is an enterprise-grade, AI-powered CRM built for modern sales, marketing, and operations teams that need speed, scale, and reliability. Designed for high-volume B2C and B2B use cases across
- 100% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SCRM is a CRM built specifically for 3PLs to win more lanes and compete with the largest 3PLs.
- 100% Small-Business
Leading WhatsApp CRM for Lead Generation, Community Management, Sales and Support Key Features: Free WhatsApp Business API Bulk Message Sender Multilingual Support Multi-accounts Login: You can r