# SplendidCRM Enterprise Reviews
**Vendor:** SplendidCRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About SplendidCRM Enterprise
SplendidCRM is the clear and obvious choice for companies that prefer Microsoft IIS to Apache and SQL Server to MySQL. We provide all the C# and SQL source code so that the CRM can be deeply integrated into your business.




## SplendidCRM Enterprise Reviews
  ### 1. SplendidCRM is a clever CRM for the Microsoft stack, with all that SugarCRM offers and more

**Rating:** 4.0/5.0 stars

**Reviewed by:** David W. | Head of Engineering - Data and Business Intelligence, Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2021

**What do you like best about SplendidCRM Enterprise?**

I've been following SplendidCRM's journey since it began in 2005 or thereabouts. It initially was a .NET / SQL Server port of SugarCRM but soon overtook SugarCRM in terms of functionality. I certainly like its suitability to a Microsoft environment and its ease of extension by .NET developers without PHP / MySQL knowledge.

**What do you dislike about SplendidCRM Enterprise?**

Not all of it is open source, but that's not unsurprising - it has to have a business model.

**What problems is SplendidCRM Enterprise solving and how is that benefiting you?**

SplendidCRM helped us when we wanted a custom application - not a CRM, specifically, though it did that, but a labour-hire solution to manage a pool of skilled contractors and workers who could be on-hired elsewhere. The platform's simplicity and ease of extension served us well.


## SplendidCRM Enterprise Discussions
  - [What is SplendidCRM Enterprise used for?](https://www.g2.com/discussions/what-is-splendidcrm-enterprise-used-for)

- [View SplendidCRM Enterprise pricing details and edition comparison](https://www.g2.com/products/splendidcrm-enterprise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A02%3A37+-0500&secure%5Bsession_id%5D=7061544f-5e63-4133-a029-7f8b32476783&secure%5Btoken%5D=8e2cd9707a8cd85ef45bb3e2526a5883388bab5dc37fae7208c6445317a3ddbe&format=llm_user)

## SplendidCRM Enterprise Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top SplendidCRM Enterprise Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,579 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,155 reviews)