--- title: Soft-Pro CRM Reviews meta_title: 'Soft-Pro CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Soft-Pro CRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-09-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Soft-Pro CRM Reviews **Vendor:** Soft-Pro Ltd **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Soft-Pro CRM Soft-Pro WebCRM | Sales, clients, deals, operational accounting Web-base CRM-system for cargo transportation and logistics companies | Sales, clients, deals, operational accounting... ## Soft-Pro CRM Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **top-tier customer support** of Soft-Pro CRM, highlighting its helpful training and ongoing feature development. (1 reviews) - Users love the **user-friendly design** of Soft-Pro CRM, making administrative management and reports a breeze. (1 reviews) - Users appreciate the **easy customization** of Soft-Pro CRM, enhancing user experience with seamless integrations and management. (1 reviews) - Users value the **easy tracking** provided by Soft-Pro CRM, enhancing administrative management and reporting efficiency. (1 reviews) - Users value the **wide range of integrations** in Soft-Pro CRM, enhancing usability and workflow efficiency. (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users find **feature issues** with Soft-Pro CRM, particularly in managing multiple transactions and accessing tasks efficiently. (1 reviews) - Users find **limited customization** in Soft-Pro CRM, hindering efficiency with tasks like managing multiple properties and accessing files. (1 reviews) - Users find the **missing features** of Soft-Pro CRM limit transaction management and hinder collaboration among multiple users. (1 reviews) ## Soft-Pro CRM Reviews ### 1. User-Friendly With Top-Tier Support, Training, and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda G. | Realtor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 19, 2026 **What do you like best about Soft-Pro CRM?** It’s very user-friendly and offers a wide range of integrations. The support and training are top-tier, and the ongoing development of new features keeps the closing process current and in step with the times. I also love the worklists, reports, and ease of administrative management. **What do you dislike about Soft-Pro CRM?** The file setup isn’t always deal-friendly for every type of transaction. For example, it can be difficult to manage a closing on multiple properties within the same SoftPro file. I also wish I could use the platform with split screens, that multiple users could access the same file at the same time, and that we could delete unnecessary items when they’re no longer needed. I also wish that it was easier to access immediately due tasks . **What problems is Soft-Pro CRM solving and how is that benefiting you?** It's not a communications database, but it's fantastic for real estate transaction processing. ### 2. Web-based CRM system for cargo transportation and logistics companies **Rating:** 5.0/5.0 stars **Reviewed by:** Alexey S. | Руководитель веб-направления в «Софт Про Групп», Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 20, 2022 **What do you like best about Soft-Pro CRM?** This software will be most useful for cargo transportation and logistics companies - clients/deals/etc **What do you dislike about Soft-Pro CRM?** ---------------------------------------- **What problems is Soft-Pro CRM solving and how is that benefiting you?** "All-in-one" software - this is the main benefit) - [View Soft-Pro CRM pricing details and edition comparison](https://www.g2.com/products/soft-pro-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+00%3A17%3A27+-0500&secure%5Bsession_id%5D=65ac17dc-f2f2-41d5-aff3-9373c089bc76&secure%5Btoken%5D=34871b71cfd39576beb8cc71358be671bf89670b6ca55e19bfbebe9b226c2f79&format=llm_user) ## Soft-Pro CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Soft-Pro CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,132 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,263 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,706 reviews)