# Soft-Pro CRM Reviews **Vendor:** Soft-Pro Ltd **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Soft-Pro CRM Soft-Pro WebCRM | Sales, clients, deals, operational accounting Web-base CRM-system for cargo transportation and logistics companies | Sales, clients, deals, operational accounting... ## Soft-Pro CRM Pros & Cons **What users like:** - Users appreciate the **top-tier customer support** of Soft-Pro CRM, enhancing their overall experience and satisfaction. (1 reviews) - Users appreciate the **ease of use** of Soft-Pro CRM, valuing its user-friendly interface and seamless integrations. (1 reviews) - Users value the **easy customization** of Soft-Pro CRM, enhancing user experience and adaptability to their unique needs. (1 reviews) - Users appreciate the **easy tracking** capabilities of Soft-Pro CRM, streamlining administrative management and enhancing productivity. (1 reviews) - Users appreciate the **wide range of integrations** offered by Soft-Pro CRM, enhancing their overall workflow efficiency. (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users face **feature issues** in Soft-Pro CRM, such as difficulty managing transactions and limited multi-user capabilities. (1 reviews) - Users find the **limited customization** of Soft-Pro CRM restrictive for managing diverse transactions effectively. (1 reviews) - Users find the **missing features** of Soft-Pro CRM frustrating, limiting transaction management and collaboration capabilities. (1 reviews) ## Soft-Pro CRM Reviews ### 1. User-Friendly With Top-Tier Support, Training, and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda G. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Soft-Pro CRM?** It’s very user-friendly and offers a wide range of integrations. The support and training are top-tier, and the ongoing development of new features keeps the closing process current and in step with the times. I also love the worklists, reports, and ease of administrative management. **What do you dislike about Soft-Pro CRM?** The file setup isn’t always deal-friendly for every type of transaction. For example, it can be difficult to manage a closing on multiple properties within the same SoftPro file. I also wish I could use the platform with split screens, that multiple users could access the same file at the same time, and that we could delete unnecessary items when they’re no longer needed. I also wish that it was easier to access immediately due tasks . **What problems is Soft-Pro CRM solving and how is that benefiting you?** It's not a communications database, but it's fantastic for real estate transaction processing. ### 2. Web-base CRM-system for cargo transportation and logistics companies **Rating:** 5.0/5.0 stars **Reviewed by:** Alexey S. | Руководитель веб-направления в «Софт Про Групп», Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Soft-Pro CRM?** This software will be most useful for cargo transportation and logistics companies - clients/deals/etc **What do you dislike about Soft-Pro CRM?** ---------------------------------------- **What problems is Soft-Pro CRM solving and how is that benefiting you?** "All-in-one" soft - this is a main benefit) - [View Soft-Pro CRM pricing details and edition comparison](https://www.g2.com/products/soft-pro-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+20%3A48%3A22+-0500&secure%5Bsession_id%5D=68735164-a880-46cd-9382-f45508dca551&secure%5Btoken%5D=ea844d522c63f5fc394a60716d89ce2ac22cbcab6f5c26d71a98fc5a364ba8d5&format=llm_user) ## Soft-Pro CRM Integrations - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) ## Soft-Pro CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Soft-Pro CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,579 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,155 reviews)