Best CRM Software - Page 11

How Many CRM Software Products Does G2 Track?

Total Products under this Category: 1,646

Category Stats (Sep 2026)

  • Average Rating: 4.4/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SalesSeek (+25.91%) - Among all products in this category, SalesSeek recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 123,000+ Authentic Reviews
  • 1,646+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for CRM Software

G2 Grid® for CRM Software plotting products by satisfaction and market presence

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, monday CRM, Pipedrive, Zoho CRM, Close, Bigin by Zoho CRM, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=monday-crm&focus%5B%5D=pipedrive&focus%5B%5D=zoho-crm&focus%5B%5D=close&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign)

BIGContacts

BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

Average Rating: 4.5/5.0

Total Reviews: 76

How Do G2 Users Rate BIGContacts?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Workflow Capability: 8.2/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind BIGContacts?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Accounting
  • Company Size: 74% Small, 26% Medium

What Are Recent G2 Reviews of BIGContacts?

What Are G2 Users Discussing About BIGContacts?

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth. With Vtiger, get a unified CRM to break silos and get marketing, sales, and support on the same page with a single source of truth. Deliver exceptional customer experience and support by engaging with your customers across multiple channels. Manage your work on the go with our mobile applications for both Android and iOS.

Average Rating: 4.3/5.0

Total Reviews: 389

G2 Deal: 30% off on Vtiger Paid Editions

Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support. Vtiger offers 30% off on the Standard Users for any one of the paid editions' first year's subscription free (annual plan).

View this exclusive G2 deal

How Do G2 Users Rate Vtiger All-In-One CRM?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Workflow Capability: 8.4/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.7/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Vtiger All-In-One CRM?

  • Seller: Vtiger
  • Year Founded: 2004
  • HQ Location: Cupertino, California
  • Twitter: @vtigercrm
    2,678 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    253 employees on LinkedIn®
  • Phone: 1-877-784-9277

Who Uses This Product?

  • Who Uses This: CEO, Managing Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 30% Medium

What Do G2 Reviewers Say About Vtiger All-In-One CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the affordability of Vtiger All-In-One CRM, making it accessible for small organizations.
  • Users value the customizable call management feature, enhancing their ability to track customer interactions effectively.
  • Users value the customizability of Vtiger All-In-One CRM, enabling tailored tracking of customer-specific needs.
  • Users value the customization options in Vtiger All-In-One CRM to tailor solutions to their specific needs.
  • Users appreciate the ease of use of Vtiger All-In-One CRM, making it accessible with minimal training required.
Cons
  • Users highlight the missing features in Vtiger, particularly compared to modern CRM software like SAP.
  • Users report significant bugs and migration issues with Vtiger, leading to frustration and a delayed setup process.
  • Users report significant CRM issues with Vtiger, including poor support and problematic data migration leading to frustration.
  • Users find the system not intuitive, leading to frustrating setup experiences and inadequate customer support throughout the process.
  • Users find Vtiger CRM notably not user-friendly, reporting a frustrating setup process and inadequate customer support.

What Are Recent G2 Reviews of Vtiger All-In-One CRM?

What Are G2 Users Discussing About Vtiger All-In-One CRM?

theCRM

theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more efficiency. We can help you improve the management, tracking, automation and reporting of all your processes.  Increase the efficiency of marketing, sales, product management, service delivery and much more. theCRM can be quickly integrated with your existing systems. Make your business more efficient by reducing the manual duplication of data and improving data quality.  Orchestrate one seamless customer journey. Integrate everything from the main business applications through such as ERP to niche custom products. Enterprise CRM capability at a sensible price, delivering more results for less.

Average Rating: 5.0/5.0

Total Reviews: 10

How Do G2 Users Rate theCRM?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Workflow Capability: 9.4/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.7/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 9.7/10 (Category avg: 8.6/10)

Who Is the Company Behind theCRM?

  • Seller: CRM-UK
  • Year Founded: 1998
  • HQ Location: Banbury, GB
  • Twitter: @crmsoftwareuk
    78 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Small, 40% Medium

What Are Recent G2 Reviews of theCRM?

AddressTwo

Do you want to be in control of your own business? Are you tired of not having the info when you need it and where you need it? No more lost customers and misunderstandings. Simple CRM Software is here to save your day, and your business. Simple CRM Software is exactly what it says it is – Simple. No matter how unfamiliar you think you are with new-age technology, this little helper will make you feel like an expert in no time. At Adresstwo, we always tailor our products with our customers in mind, so that you don’t have to spend eternity studying it. Simple CRM is the simplest software for small business owners that you can possibly find on the market. With a web-based CRM Software, you no longer have to worry about: - Downloading or installing anything - Updating anything - Paying for an upgrade or a new version - Losing important data if the computer dies or gets stolen Simple CRM is an online cloud-based software that will become integral part of your company. All you need is a stable computer and you’re set to go! Since the data should be accessible to everyone from your company in real-time, this means that your computers should be properly working all the time. With a Simple CRM Software you’ll be able to manage your leads, organize you contacts, never miss important tasks and activities, and most importantly, you will be able to foster the rapport with your customers in a way you never though you could. With so much pressure off your back, you’ll be able to focus on what really matters – your customers and your prospective customers. With this simple yet effective change your business will flourish. Do something useful for your business today and sign up for a free trial version!

Average Rating: 4.7/5.0

Total Reviews: 47

How Do G2 Users Rate AddressTwo?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Workflow Capability: 10.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.6/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind AddressTwo?

  • Seller: AddressTwo
  • Year Founded: 2005
  • HQ Location: Indianapolis, IN
  • Twitter: @addresstwo
    1,715 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 81% Small, 11% Medium

What Are Recent G2 Reviews of AddressTwo?

What Are G2 Users Discussing About AddressTwo?

ClientTether.com

Connect instantly with leads generated through your marketing efforts with our sales engagement automation platform and CRM. Send a personalized text message, receive a phone call, send an email or even a box of brownies within 29 seconds, when you receive a lead to maximize lead conversion. Our Franchise clients love that they can guarantee 100% lead follow-up across their networks using our platform. Convert leads effortlessly through our automated follow-up and scheduling technology. Schedule appointments, calls, texts and emails to your customers according to your desired time frame and frequency. Also, ensure your team is following up consistently with each quote, each lost opportunity, and each converted lead. Create long-term relationships and retain customers through our automated retention program. Engage with your clients with minimal effort from you. Schedule emails, texts, and calls, and send personalized post cards, thank you cards, brownies, golf balls, or other physical media to create a rich, omni-channel retention and re-engagement strategy. Use our integrated proposal management tools to create beautiful proposals or quick quotes. Receive notifications when they have been opened, and when your clients have used our e-signature tools to sign and approve your job. Automate online review management to make sure you optimize your online reputation using our reputation manager tool as well. Our platform was designed for home service and other service franchises and businesses. Our data architecture enables franchise systems to deploy our platform out of the box without massive customization to meet their needs. Business owners and franchisors alike love our visual pipeline and our dynamic dashboards. Track and monitor growth across lead flow, lead attribution, sales progression, activity, and close rates across multi-location or multi-unit businesses.

Average Rating: 4.7/5.0

Total Reviews: 11

How Do G2 Users Rate ClientTether.com?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Workflow Capability: 9.4/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.6/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind ClientTether.com?

  • Seller: ClientTether
  • Year Founded: 2014
  • HQ Location: Greater Provo Area, US
  • Twitter: @ClientTether
    71 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Are Recent G2 Reviews of ClientTether.com?

What Are G2 Users Discussing About ClientTether.com?

Pivotal CRM

The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.

Average Rating: 3.5/5.0

Total Reviews: 58

How Do G2 Users Rate Pivotal CRM?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Workflow Capability: 8.3/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.2/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 7.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Pivotal CRM?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 50% Medium, 37% Large

What Do G2 Reviewers Say About Pivotal CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the better understanding of customer needs provided by Pivotal CRM, enhancing relationships and satisfaction.
  • Users appreciate the ease of use in Pivotal CRM, enjoying efficient navigation and streamlined management of their database.
  • Users value the easy navigation of Pivotal CRM, allowing efficient management and real-time tracking of sales accounts.
  • Users praise the easy tracking features of Pivotal CRM, enhancing efficiency and real-time management of sales accounts.
  • Users appreciate the valuable tools in Pivotal CRM, finding it highly conducive for their team's needs.
Cons
  • Users find that expertise is required for setting up Pivotal CRM, which can be challenging for beginners.
  • Users face integration issues with Pivotal CRM, limiting customization and impacting analytical summaries.
  • Users find limited customization in Pivotal CRM, leading to confusion and a need for clearer guidance and automation.
  • Users find the time-consuming setup of Pivotal CRM challenging, particularly for newcomers needing extensive guidance.

What Are Recent G2 Reviews of Pivotal CRM?

What Are G2 Users Discussing About Pivotal CRM?

CentraHub CRM

CentraHub CRM is a future-proof business automation solution that functions as a single source of data and processes for all operations. It is an industry-ready, mobile-optimized CRM with dedicated modules for marketing, sales, and service automation. Apart from its RESTful API integrations, CentraHub CRM also equips users with digital commerce and cross CRM tools. CentraHub CRM could be used by businesses in all major industries and verticals. We provide industry-specific CRM systems tailored to their unique requirements. • Real Estate • Computer Aided Facility Management • Auto Sales, Garages and Rentals • Education Management • Project Management • Delivery and Courier Management • Professional Services • Loyalty Management • Asset Management

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate CentraHub CRM?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Workflow Capability: 9.2/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.3/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind CentraHub CRM?

  • Seller: Centra Hub
  • Year Founded: 2016
  • HQ Location: Hyderabad, Telangana
  • Twitter: @CentrahubCRM
    250 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 62% Medium, 36% Small

What Are Recent G2 Reviews of CentraHub CRM?

PlanPlus Online

PlanPlusOnline is a superior productivity CRM suite that offers best in class task management combined with Group Calendaring, Contact Management, Sales Automation, and Customization to rival the best custom applications. It is based on timeless principles of effectiveness developed inside of FranklinCovey and built over decades of practical application. The Implementations focus on building a Culture of Productivity and adapts the tool to your specific organization's desired culture.

Average Rating: 4.7/5.0

Total Reviews: 32

How Do G2 Users Rate PlanPlus Online?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Workflow Capability: 9.2/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind PlanPlus Online?

  • Seller: PlanPlus Online
  • Year Founded: 2003
  • HQ Location: Salt Lake City, Utah
  • Twitter: @PlanPlus
    1,168 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 69% Small, 22% Medium

What Are Recent G2 Reviews of PlanPlus Online?

What Are G2 Users Discussing About PlanPlus Online?

TeamWave

Integrated Software to Run Your Entire Business - CRM, Projects, HR & More.

Average Rating: 4.6/5.0

Total Reviews: 24

How Do G2 Users Rate TeamWave?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Workflow Capability: 8.3/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind TeamWave?

  • Seller: TeamWave
  • Year Founded: 2016
  • HQ Location: WILMINGTON, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 54% Small, 33% Medium

What Are Recent G2 Reviews of TeamWave?

What Are G2 Users Discussing About TeamWave?

Gleantap

Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built for fitness, wellness, healthcare, retail, and entertainment businesses that want to grow faster, boost retention, and increase customer lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive customer engagement, referrals, and repeat visits across multiple locations — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain customers. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers wherever they are: text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers across business locations. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Built for fitness, wellness, healthcare, retail, and entertainment businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build member loyalty and gamified engagement with personalized campaigns - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified customer engagement platform

Average Rating: 4.5/5.0

Total Reviews: 19

How Do G2 Users Rate Gleantap?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Gleantap?

  • Seller: Gleantap
  • Year Founded: 2018
  • HQ Location: Austin, US
  • Twitter: @gleantap
    584 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 63% Small, 32% Medium

What Do G2 Reviewers Say About Gleantap?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features in Gleantap, praising their effectiveness and ease of use for campaigns.
  • Users love the automation capabilities of Gleantap, facilitating seamless customer journeys and effective drip campaigns.
  • Users praise the exceptional customer support of Gleantap, noting their responsiveness and dedication to client success.
  • Users appreciate the ease of use of Gleantap, streamlining communication and enhancing work efficiency effectively.
  • Users highlight the easy-to-use automation and effective campaigns of Gleantap, enhancing member communication and engagement.
Cons
  • Users face a steep learning curve during onboarding and training, making setup and navigation frustrating.
  • Users face a difficult setup process with Gleantap, experiencing a steep learning curve and clunky onboarding.
  • Users face a difficult learning curve with Gleantap, making onboarding and training a frustrating experience.
  • Users find the form setup process quite clunky, making campaign creation feel challenging and unintuitive.
  • Users experience software glitches during updates, causing disruptions and requiring patience to navigate the platform effectively.

What Are Recent G2 Reviews of Gleantap?

What Are G2 Users Discussing About Gleantap?

FreeAgent CRM

FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. Work smarter and faster with instant visibility, empowering sales teams to do more with less. Speed up cycle times, close more deals, save time, improve business processes, and ensure nothing falls through the cracks by having all your tools in one happy place. Lift your business up out of spreadsheets and email, and win your workdays with FreeAgent CRM.

Average Rating: 4.2/5.0

Total Reviews: 43

How Do G2 Users Rate FreeAgent CRM?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Workflow Capability: 8.6/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.3/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind FreeAgent CRM?

  • Seller: Servis.ai
  • Year Founded: 2016
  • HQ Location: Campbell, California
  • Twitter: @iamFreeAgent
    162 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Insurance, Telecommunications
  • Company Size: 77% Small, 20% Medium

What Do G2 Reviewers Say About FreeAgent CRM?

AI-generated summary from verified user reviews

Pros
  • Users commend the CRM integration of FreeAgent, enhancing organization, flexibility, and visibility in their workflows.
  • Users appreciate the flexibility of FreeAgent CRM, significantly enhancing their CRM cycles and efficiency.
  • Users appreciate the organization and visibility in FreeAgent CRM, enhancing their lead management and closure timelines.
  • Users appreciate the organizational efficiency of FreeAgent CRM, enhancing their CRM cycles and time to closure.
  • Users value the organization structure of FreeAgent CRM, enhancing flexibility and visibility in their CRM processes.
Cons
  • Users suggest that limited customization options hinder FreeAgent CRM's effectiveness for small to medium-sized enterprises.

What Are Recent G2 Reviews of FreeAgent CRM?

What Are G2 Users Discussing About FreeAgent CRM?

Keap

Keap is a small business CRM and automation platform designed to grow your profitable business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. The Keap CRM has everything you need to automate your business: lead capture and management, sales automation, marketing automation, email automation and text marketing.

Average Rating: 3.8/5.0

Total Reviews: 32

How Do G2 Users Rate Keap?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 8.9/10)
  • Workflow Capability: 9.4/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.3/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Keap?

  • Seller: Thryv
  • Year Founded: 2012
  • HQ Location: Dallas, TX
  • Twitter: @thryv
    8,415 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,823 employees on LinkedIn®
  • Ownership: NASDAQ: THRY

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 76% Small, 21% Medium

What Do G2 Reviewers Say About Keap?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the advanced automation capabilities of Keap, simplifying management with integrated tools for marketing and client relations.
  • Users appreciate the advanced automation features of Keap, streamlining processes and enhancing efficiency in managing clients.
  • Users find Keap's platform extremely easy to use, allowing quick learning and efficient client management.
  • Users highlight the high level of automation in Keap, enhancing campaign management and client information handling.
  • Users appreciate the automation capabilities of Keap, enhancing efficiency in managing tasks and marketing effectively.
Cons
  • Users find that Keap's complexity can overwhelm smaller businesses and new users, limiting its effective use.
  • Users find Keap to be quite expensive, leading some to switch to more affordable alternatives.
  • Users find Keap's lack of flexibility limits customization options, making it challenging to tailor the tool effectively.
  • Users find the steep learning curve with Keap makes it challenging to fully leverage its capabilities.
  • Users face rigid invoicing features and complexities, limiting Keap's usability for smaller businesses and entrepreneurs.

What Are Recent G2 Reviews of Keap?

What Are G2 Users Discussing About Keap?

Soffront

Soffront offers an award-winning CRM and marketing platform and fully managed marketing services. For over 25 years, Soffront has helped thousands of businesses establish their brand, generate more leads, and close more sales. Soffront gives customers access to an expert marketing team that works as their own extended team. Managed marketing services offered include website design, SEO, digital advertising, and social marketing services. The Soffront platform is entirely web-based, with no need to install anything and includes lead management, email and social marketing, reputation management, sales prospecting and forecasting, customer service, and more. The platform can be configured with drag-and-drop tools, instead of programming or needing external IT knowledge.

Average Rating: 4.0/5.0

Total Reviews: 15

How Do G2 Users Rate Soffront?

  • Contact & Account Management: 8.3/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Soffront?

  • Seller: Soffront
  • Year Founded: 1992
  • HQ Location: Las Vegas, NV
  • Twitter: @soffront
    1,152 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®
  • Phone: 510-413-9000

Who Uses This Product?

  • Company Size: 42% Small, 32% Medium

What Do G2 Reviewers Say About Soffront?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly format of Soffront, making navigation and setup effortless and efficient.
  • Users enjoy the easy navigation of Soffront, making it user-friendly for tracking important client information.
  • Users appreciate the easy setup of Soffront, with quick responses to their queries enhancing the overall experience.
  • Users value the user-friendly format of Soffront, making navigation and tracking information easy and efficient.
Cons
  • Users feel that the slow performance of Soffront impacts their efficiency and satisfaction with the product.

What Are Recent G2 Reviews of Soffront?

What Are G2 Users Discussing About Soffront?

vcita

vcita: All-in-one business management solution designed to help busy business owners stay organized and deliver exceptional client experiences. vcita is a comprehensive business management software designed to empower small and medium-sized businesses with digital tools to automate administrative tasks and deliver exceptional client experiences. With vcita, business owners can streamline operations, save time, and drive growth through smart automation and seamless integration. Key Features of vcita’s All-in-One Solution: • CRM & Client Management: Easily manage client information, communication history, and track interactions with customizable client cards and workflows. • Payment Collection & Invoicing: Automate billing, estimates, invoicing, and payment collection to ensure getting paid on time 3x faster. • Online Scheduling & Calendar Management: Let clients schedule appointments 24/7,keeping your and your staff’s calendar full with automated reminders and meeting confirmations. • SMS & Email Marketing: Run targeted campaigns and automated follow-ups via SMS and email campaigns to nurture relationships and retain clients. • Lead Capture: Securely capture new leads directly from your website, ensuring seamless integration into your CRM and business flow.. • Client Portal: Let your clients book, pay, send messages and share documents through a secure and branded client portal - any time, from any device. • Documents & Files Management: Store, share, and manage documents securely in one place for easy access. • Automated Reminders: Set reminders for clients and staff to ensure no appointment or payment is missed. • Marketing Automation: Engage clients with automated SMS and email campaigns, saving you time and effort on routine communications. Latest Updates: • BizAI -AI assistant: A fully integrated AI-powered business advisor that offers personalized insights and automates tasks like scheduling, client communication. It learns from user feedback and business data to provide tailored recommendations, allowing business owners to stay in control. • Facebook Messenger Integration: Capture leads directly from Facebook Messenger and integrate them into your CRM, making communication with prospects more seamless. • Multi-Service Scheduling: Schedule multiple services within a single client appointment, allowing for easier management of complex client needs. • Calls & Texting App: New integration allows businesses to manage both calls and text messages from a single business phone number, streamlining communication and offering features like call recording, missed call logs, and custom greetings. • Payment Workflows: New streamlined payment workflows allow businesses to charge clients directly from the service catalog, providing a POS-like experience for quicker payments. Why Choose vcita? Join over 100,000 businesses globally using vcita to automate tasks, improve client relationships, and grow their business. Whether you’re looking to streamline billing, enhance marketing efforts, or offer a better client experience, vcita delivers a powerful, easy-to-use solution that covers it all.

Average Rating: 4.5/5.0

Total Reviews: 79

How Do G2 Users Rate vcita?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Workflow Capability: 8.2/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.7/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind vcita?

  • Seller: vcita
  • Year Founded: 2010
  • HQ Location: St. Petersburg Florida
  • Twitter: @vCita
    1,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    140 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Alternative Medicine, Marketing and Advertising
  • Company Size: 86% Small, 11% Medium

What Do G2 Reviewers Say About vcita?

AI-generated summary from verified user reviews

Pros
  • Users find vcita's ease of use exceptional, benefiting from seamless integrations and automated features that enhance productivity.
  • Users love the automated reminders and bookings, making client management seamless and efficient for their businesses.
  • Users commend the exceptional customer support from vcita, providing quick assistance and helpful solutions for their needs.
  • Users appreciate the seamless integration capabilities of vcita, enhancing client interaction and streamlining business management.
  • Users value the seamless integration options of vcita, enhancing client interaction and streamlining business operations.
Cons
  • Users face integration issues with vcita, particularly with Google Calendar syncing and availability inaccuracies.
  • Users express frustration over missing features like partial refunds, limited uploads, and costly adjustments to templates.
  • Users find vcita expensive, facing additional costs for basic adjustments and limitations on document uploads.
  • Users find the lack of integration with other services frustrating, leading to disjointed workflows and inefficiencies.
  • Users report linking issues with vcita, resulting in syncing problems and miscommunication with other platforms.

What Are Recent G2 Reviews of vcita?

What Are G2 Users Discussing About vcita?

vtenext

vtenext is the Open Source, AI-Native CRM that allows you to: - Manage all business areas by centralizing information and integrating with your company's existing software ecosystem - Automate your business processes thanks to its built-in BPM engine - Harness the power of AI Agents and Kitt: the virtual assistant you can ask to provide information or perform specific actions Simple module and field creation directly from the interface. Focus on data sovereignty: choose whether to use vtenext in the cloud or install it on your own servers. Perfect as a standalone solution or as part of a more complex infrastructure, it seamlessly integrates with any type of business software and tool, such as ERPs, switchboards, e-commerce platforms, calendars, WhatsApp, digital signatures, and more. vtenext brings over 20 years of experience and is trusted by around 2,000 companies of all sizes—from small businesses to multinationals—proving its reliability and flexibility.

Average Rating: 4.6/5.0

Total Reviews: 37

How Do G2 Users Rate vtenext?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Workflow Capability: 8.8/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.8/10 (Category avg: 8.7/10)
  • Opportunity & Pipeline Mgmt.: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind vtenext?

  • Seller: vtenext
  • Year Founded: 2011
  • HQ Location: Milano, Lombardia
  • Twitter: @vtenext
    28 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 66% Small, 29% Medium

What Do G2 Reviewers Say About vtenext?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy customization of vtenext, allowing tailored solutions that enhance daily operations efficiently.
  • Users value the exceptional customer support of vtenext, appreciating their responsiveness and helpful consulting insights.
  • Users value the flexibility of vtenext, enabling personalized solutions tailored to their unique business needs.
  • Users value the feature richness of vtenext, finding it easy to customize and integrate into daily tasks.
  • Users value the simplicity and customizability of vtenext, making it easy for anyone to adapt to their needs.
Cons
  • Users face limited customization, needing technical support for modifications and incurring additional costs for changes and updates.
  • Users face challenges with the limited features of vtenext, impacting customization and increasing costs for updates.
  • Users find missing features challenging, as some functionalities are difficult to understand and customize effectively.
  • Users find the additional costs for personalization and updates of vtenext to be quite significant.
  • Users find the experience overwhelming due to the vast features and internal IT policy limitations hindering full utilization.

What Are Recent G2 Reviews of vtenext?

Julie Jung
JJ
Researched and written by Julie Jung
Updated March 5, 2025