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vtenext

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36 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2011
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vtenext Reviews

Review Filters
Profile Name
Star Rating
26
9
1
0
0
Leonardo C.
LC
Leonardo C.
06/29/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Flexible and well-supported, but with general slowness and tickets often too slow

It is interesting to have the possibility to modify the interface of the various modules according to needs (although, clearly, with customizations for a fee). Moreover, it is reassuring to know that you can talk to someone when needed: the sales representative and the technical representative are always available. There are also many native features, which are far from negligible.
Marco M.
MM
Marco M.
Amministratore e responsabile commerciale presso Pantarei Informatica Srl
05/11/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

VTENEXT: A flexible and process-oriented CRM platform

What we appreciate most about VTENEXT is the flexibility of the platform and the ability to truly adapt it to the client's business processes, without having to radically change the company's way of working. From an operational standpoint, we make extensive use of automations, workflows, and integrations with external tools, which allow us to reduce manual activities and significantly improve commercial and administrative organization. The API and customization aspects are also strengths that enable us to develop vertical solutions for clients with specific needs. In terms of UI/UX, the system is intuitive and has greatly improved over the years, especially in the management of dashboards and internal processes. The overall performance is also good, even on installations with many users and data. Another aspect we consider of great value is the support: the VTENEXT team is competent, available, and open to technical discussions, a characteristic not always guaranteed in the software sector. From an ROI perspective, for many companies, the benefit is tangible because it allows them to centralize processes, reduce operational dispersion, and have better control over clients, activities, and business opportunities.
Verified User in Manufacturing
AM
Verified User in Manufacturing
03/27/2026
Validated Reviewer
Review source: Organic

Powerful, Flexible Solution that helped digitize 50+ Company Processes

The solution is quite powerful and flexible, it has allowed us to digitalize more than 50 company processes. We are able to get in all the necessary information for making the processes more efficient. The interface is flexible enough for our requirements

About

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HQ Location:
Milano, Lombardia

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@vtenext

What is vtenext?

vtenext is an All-in-one Open Source CRM Software provided with all the features to manage your marketing, sales, post-sales and customer service activities in one safe and performing platform. Its unique quality is the Business Process Management engine (BPM) natively integrated that allows you to easily design, implement and automate your business processes monitoring in the meantime every touchpoint of your customers. Thanks to its Open Source nature and countless plug-ins, you will be able to spread the process logic to all the organization increasing the productivity and the customer satisfaction at the same time.

Details

Year Founded
2011
Website
www.vtenext.com