vtenext

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38 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2011
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vtenext Reviews

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Profile Name
Star Rating
26
11
1
0
0
Massimo F.
MF
Massimo F.
responsabile della societàSmall-Business (50 or fewer emp.)
08/18/2026
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Review source: Organic
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Francesco B.
FB
Francesco B.
Marketing ManagerSmall-Business (50 or fewer emp.)
08/10/2026
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Verified Current User
Review source: Organic
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Total customization, open APIs, and very effective technical support.

The most interesting aspect is definitely the ability to customize the software in almost every small part, from the name of the tabs to the more complex structures of automation and workflow management. The software is also quite lightweight and, working on the web, runs very well on any machine, even the oldest ones. The part I definitely appreciate the most is the ability to have open APIs, which allows me to integrate the CRM with any external software, from Google Apps Script to Cloudflare. The only limit is given by the external software itself, but so far I have done everything I needed with great ease. An honorable mention to the technical support, always decisive and effective.
Leonardo C.
LC
Leonardo C.
Ecommerce SpecialistSmall-Business (50 or fewer emp.)
06/29/2026
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Flexible and well-supported, but with general slowness and tickets often too slow

It is interesting to have the possibility to modify the interface of the various modules according to needs (although, clearly, with customizations for a fee). Moreover, it is reassuring to know that you can talk to someone when needed: the sales representative and the technical representative are always available. There are also many native features, which are far from negligible.

About

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HQ Location:
Milano, Lombardia

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What is vtenext?

vtenext is an AI-Native, All-in-One Open Source CRM designed to manage your marketing, sales, and customer service operations within a secure, high-performing platform. Its unique strength lies in the natively integrated Business Process Management (BPM) engine, which lets you design, automate, and orchestrate end-to-end workflows across every customer touchpoint. Elevate your operations by freely building custom AI Agents with simple instructions and embedding them directly into your processes as digital teammates. Alongside Kitt—your real-time, context-aware copilot that reads CRM records with you—your team eliminates repetitive manual tasks effortlessly. Built on open-source principles and the open Model Context Protocol (MCP), vtenext integrates seamlessly with your tech stack, lets you connect any LLM without vendor lock-in, and scales process-driven efficiency across your entire organization.

Details

Year Founded
2011
Website
www.vtenext.com