G2

Francesco B.

Marketing Manager

Small-Business (50 or fewer emp.)

8/10/2026

"Total customization, open APIs, and very effective technical support."

4/5

What do you like best about vtenext?

The most interesting aspect is definitely the ability to customize the software in almost every small part, from the name of the tabs to the more complex structures of automation and workflow management.

The software is also quite lightweight and, working on the web, runs very well on any machine, even the oldest ones.

The part I definitely appreciate the most is the ability to have open APIs, which allows me to integrate the CRM with any external software, from Google Apps Script to Cloudflare. The only limit is given by the external software itself, but so far I have done everything I needed with great ease.

An honorable mention to the technical support, always decisive and effective. Review collected by and hosted on G2.com.

What do you dislike about vtenext?

The entire user interface should generally be improved, particularly the creation of newsletters (from target management to template creation) and the automation processes (Business Process Manager). Review collected by and hosted on G2.com.

What problems is vtenext solving and how is that benefiting you?

Before VTE, the problem was definitely not being able to manage our clients' commercial flow in any way.

We had no control over the progress of our marketing campaigns and we couldn't precisely understand how they were performing.

Thanks to VTE's ability to easily integrate with our systems, we can now precisely define the targets to work on, but above all, we always have an accurate understanding of our actions, in terms of clients involved and results achieved. Review collected by and hosted on G2.com.