Best Enterprise Credit and Collections Software

How Many Credit and Collections Software Products Does G2 Track?

Total Products under this Category: 380

Category Stats (Oct 2026)

  • Average Rating: 4.38/5 (↑0.02 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Esker (+0.91%) - Among all products in this category, Esker recorded the largest rating increase compared to last month

Last updated: October 14, 2026

How Does G2 Rank Credit and Collections Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 4,000+ Authentic Reviews
  • 380+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Credit and Collections Software

G2 Grid® for Credit and Collections Software plotting products by satisfaction and market presence

Highlighted products: Billtrust, Creditsafe, Tesorio, D&B Finance Analytics Credit Intelligence, HighRadius Accounts Receivables, Quadient Accounts Receivable, Esker, and Serrala.

Underlying data: [Grid® JSON](https://www.g2.com/categories/credit-and-collections/grids.json?focus%5B%5D=billtrust&focus%5B%5D=creditsafe&focus%5B%5D=tesorio&focus%5B%5D=d-b-finance-analytics-credit-intelligence&focus%5B%5D=highradius-corporation&focus%5B%5D=quadient-accounts-receivable&focus%5B%5D=esker&focus%5B%5D=serrala&segment=enterprise)

Billtrust

Billtrust is the B2B Cash Generation Platform: Accounts receivable software built around one outcome, converting revenue a company has already earned into cash in the bank. Most AR tools are built to accelerate processes. Billtrust is built to identify and release cash flow bottlenecks. The platform runs the full credit-to-cash cycle in one system rather than as separate tools. Invoicing and e-invoicing: delivers invoices through each buyer's preferred channel, including automated submission into more than 260+ AP portals without separate logins, with global e-invoicing compliance for B2B and B2G mandates. Payments: accepts most payment methods and channels on one network with payment policies set at the buyer level and digital lockbox automation above 95%. Credit: approves creditworthy buyers in hours rather than days, analyzing more than 80 financial and behavioral data points to monitor risk to recommend credit line adjustments. Collections: prioritizes accounts by likelihood of payment, so teams work the high-value, high-risk accounts instead of the inbox. Agentic automation makes collectors more efficient. Cash application: matches payments to remittance automatically, with match rates above 95% and top-quartile customers near 99%, even when remittance is fragmented. Each AI-generated recommendation carries its reasoning: which factors drove a credit decision, which accounts moved the cash flow forecast, and a confidence score on every forecasted dollar. Finance teams can show the evidence behind AR numbers. Billtrust works with finance executives, AR leaders, and AR practitioners, most often in equipment, manufacturing, distribution, healthcare and life sciences, transportation, retail, and business services. It connects to existing systems through more than 200 connectors to ERPs, banks, and financial institutions, including NetSuite, Epicor, SAP, Oracle, Sage, and Microsoft Dynamics. Reported results include up to 50% improvement in days sales outstanding, up to 30% reduction in card processing costs, and 384% average client ROI with $3.66 million in average annual benefit (IDC). Customer outcomes include $1 million in annualized savings at Cintas while handling three times the AR volume with no new headcount, $10 million in cash freed at Peak Industrial, a $2 million increase in cash flow and 29% better cash predictability at McPherson Oil. The Platform is powered B2B payment behavior across 17.6 million buyers and more than $1 trillion in annual invoice volume. The AI model never starts from scratch. It already knows how a meaningful percentage of the B2B market behaves.

Average Rating: 4.4/5.0

Total Reviews: 510

How Do G2 Users Rate Billtrust?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Collections Effectiveness: 8.9/10 (Category avg: 8.2/10)
  • Financial Documents: 8.9/10 (Category avg: 8.5/10)
  • Customer Portal: 9.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Billtrust?

  • Seller: Billtrust
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Nashville, Tennessee, United States
  • Twitter: @Billtrust
    1,888 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    818 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Credit Manager, Accounts Receivable
  • Top Industries: Accounting, Construction
  • Company Size: 44% Large, 39% Medium

What Do G2 Reviewers Say About Billtrust?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Billtrust, highlighting its simplicity in managing payments and invoicing.
  • Users appreciate the visibility of invoice status, making it easier to manage payments effectively.
  • Users value the smoother payment processing with online access to invoices and real-time updates, enhancing efficiency.
  • Users appreciate the customer satisfaction of Billtrust, praising its easy invoicing and user-friendly interface for efficient billing.
  • Users appreciate the efficiency of Billtrust, finding it simplifies payment processing and streamlines their workflow effectively.
Cons
  • Users experience invoicing issues including delays, payment complications, and lack of timely communication with customers.
  • Users face payment issues with Billtrust, including delays, incorrect applications, and lack of customer communication.
  • Users find the missing features of Billtrust frustrating, impacting efficiency and integration across platforms.
  • Users express frustration with poor customer support, struggling to connect with knowledgeable agents for timely assistance.
  • Users often face login issues with Billtrust, including delayed statements, password resets, and automatic logouts.

What Are Recent G2 Reviews of Billtrust?

What Are G2 Users Discussing About Billtrust?

Creditsafe

Creditsafe is a comprehensive data intelligence solution designed to help organizations manage credit risk, compliance, and data hygiene with confidence. By delivering global coverage breadth across more than 430 million businesses in over 200 countries, Creditsafe provides the data freshness & source diversity companies need to make informed, data-driven decisions that fuel growth and operational efficiency. The platform is built around key business drivers that address modern credit and compliance challenges. With continuous monitoring & alerts, users are instantly notified of material changes impacting customers, suppliers, or prospects, ensuring proactive risk management. Creditsafe’s insolvency prediction strength and cross-border score consistency further enhance the accuracy of credit evaluations, allowing organizations to identify potential risks early and maintain financial stability. For businesses seeking speed and flexibility, Creditsafe offers instant vs. investigated delivery, enabling onboarding in under 60 seconds when needed, while still supporting deeper due diligence where required. Its powerful portfolio analytics & dashboards give decision-makers actionable insights at scale, while API integration depth ensures seamless connectivity to existing systems. Flexible pricing & access models make it suitable for both SMBs and large enterprises, with SMB-friendly access options designed to meet the needs of growing companies. Beyond credit risk, Creditsafe strengthens compliance processes with KYB/AML compliance bundling and corporate linkage & UBO insight, helping organizations meet regulatory obligations and uncover hidden ownership structures. In addition, collections and recovery support tools aid in maintaining healthy cash flow by optimizing recovery strategies. With its combination of advanced analytics, dedicated account managers, and scalable delivery models, Creditsafe empowers businesses of all sizes to navigate the complexities of credit management. By uniting trusted data, portfolio insights, and robust compliance tools under one platform, Creditsafe positions itself as a strategic partner for organizations seeking to enhance resilience, streamline processes, and unlock sustainable growth.

Average Rating: 4.5/5.0

Total Reviews: 351

How Do G2 Users Rate Creditsafe?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Collections Effectiveness: 7.2/10 (Category avg: 8.2/10)
  • Financial Documents: 6.9/10 (Category avg: 8.5/10)
  • Customer Portal: 6.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Creditsafe?

  • Seller: Creditsafe
  • Company Website:
  • Year Founded: 1997
  • HQ Location: Dublin, Ireland
  • LinkedIn® Page: www.linkedin.com
    1,662 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Credit Manager
  • Top Industries: Manufacturing, Accounting
  • Company Size: 51% Medium, 37% Small

What Do G2 Reviewers Say About Creditsafe?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Creditsafe, finding it straightforward for monitoring customer credit and receiving alerts.
  • Users value the easy setup of Creditsafe, allowing straightforward access to customer credit information and monitoring.
  • Users value the ease of setup with Creditsafe, ensuring a quick and straightforward onboarding process.
  • Users appreciate the extensive data management of Creditsafe, enabling comprehensive insights into potential customers' credit ratings.
  • Users value the efficient functionality of Creditsafe, enabling quick credit checks with detailed and useful reports.
Cons
  • Users express concern over inaccuracy in data and outdated information, impacting reliability and decision-making capabilities.
  • Users face inefficient search challenges with Creditsafe, struggling to find information quickly and accurately when needed.
  • Users express concerns about data accuracy and limitations, impacting the reliability and versatility of Creditsafe's services.
  • Users find the limited functionality of Creditsafe frustrating, especially when smaller companies' EINs are unlisted or difficult to search.
  • Users experience poor navigation in Creditsafe, making it challenging to easily locate specific companies and related parties.

What Are Recent G2 Reviews of Creditsafe?

What Are G2 Users Discussing About Creditsafe?

Tesorio

Finance teams should spend their time on the decisions that move cash, not on the manual work that stands between Closed Won and Done. Every company runs on cash, yet getting from invoice to payment still depends on people uploading invoices to customer portals, chasing replies, and matching remittances by hand. Tesorio's agentic order-to-cash analyst does that work today. It follows up on open invoices, captures promise-to-pay dates, triages the collections inbox, applies cash, and keeps invoices current in customer portals. Your team handles what needs a person: priorities, customer relationships, and exceptions. Customers see up to a 30% reduction in DSO and have collected $355 billion through Tesorio. Companies using Tesorio include Fin, Veeva, GitLab, Plaid, Fastly, and Notion.

Average Rating: 4.7/5.0

Total Reviews: 244

How Do G2 Users Rate Tesorio?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Collections Effectiveness: 8.8/10 (Category avg: 8.2/10)
  • Financial Documents: 7.8/10 (Category avg: 8.5/10)
  • Customer Portal: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Tesorio?

  • Seller: Tesorio
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, California
  • Twitter: @usetesorio
    481 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Accounts Receivable Specialist
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Medium, 32% Large

What Do G2 Reviewers Say About Tesorio?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Tesorio, facilitating efficient workflows with user-friendly dashboards and tools.
  • Users value the automation capabilities of Tesorio, enhancing efficiency in contacts and providing insightful analytics.
  • Users appreciate the collections efficiency of Tesorio, facilitating team collaboration and providing clear insight into invoicing processes.
  • Users appreciate the easy template editing and real-time invoice management features of Tesorio, enhancing independence and visibility.
  • Users appreciate the visibility and insights Tesorio provides for managing collections effectively and enhancing team collaboration.
Cons
  • Users feel that Tesorio needs improvement in reporting features for better accountability and tracking of collections.
  • Users are frustrated by the sync issues with Tesorio, experiencing delays and untransferred cash notes with their ERP.
  • Users report invoicing issues with delays and unclear hierarchy, affecting navigation and overall experience in Tesorio.
  • Users find email automation issues with Tesorio, noting clunky setups and lack of effective management tools.
  • Users face challenges with the usability of Tesorio's email functionality, impacting their communication and reporting effectiveness.

What Are Recent G2 Reviews of Tesorio?

What Are G2 Users Discussing About Tesorio?

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D&B Finance Analytics Credit Intelligence

D&B Finance Analytics helps finance teams confidently manage credit risk, improve cash flow, and streamline credit-to-cash processes using trusted business intelligence, predictive analytics, portfolio monitoring, and AI-driven insights. Powered by the Dun & Bradstreet Data Cloud, D&B Finance Analytics helps organizations make smarter credit decisions, accelerate customer onboarding, reduce manual effort, and proactively identify emerging risks. Teams can monitor portfolio health, improve collections efficiency, help reduce bad debt and DSO, and gain greater visibility into customer creditworthiness throughout the customer lifecycle. By combining advanced analytics, automation, and trusted business data, D&B Finance Analytics enables finance teams to improve operational efficiency, strengthen risk management, and deliver a better customer experience.

Average Rating: 4.5/5.0

Total Reviews: 104

How Do G2 Users Rate D&B Finance Analytics Credit Intelligence?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Collections Effectiveness: 6.9/10 (Category avg: 8.2/10)
  • Financial Documents: 7.1/10 (Category avg: 8.5/10)
  • Customer Portal: 7.7/10 (Category avg: 8.4/10)

Who Is the Company Behind D&B Finance Analytics Credit Intelligence?

  • Seller: Dun & Bradstreet
  • Company Website:
  • HQ Location: Jacksonville, FL
  • Twitter: @DunBradstreet
    22,541 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,735 employees on LinkedIn®
  • Ownership: NYSE: DNB

Who Uses This Product?

  • Top Industries: Manufacturing, Accounting
  • Company Size: 49% Medium, 28% Small

What Do G2 Reviewers Say About D&B Finance Analytics Credit Intelligence?

AI-generated summary from verified user reviews

Pros
  • Users find D&B Finance Analytics Credit Intelligence to be very easy to use, streamlining decision-making and credit evaluation.
  • Users appreciate the insightful analysis and predictions D&B Finance Analytics provides for evaluating supplier creditworthiness.
  • Users value the comprehensive, real-time data D&B Finance Analytics provides, aiding smart credit decision-making and risk assessment.
  • Users value the user-friendly tools of D&B Finance Analytics, facilitating efficient credit assessment and management.
  • Users value the real-time visibility of credit risk data provided by D&B Finance Analytics, facilitating informed decision-making.
Cons
  • Users report inaccuracy in data updates and missing details, affecting reliability and user experience of the platform.
  • Users often experience data inaccuracy, facing outdated information and delays that hinder effective risk assessments.
  • Users find the reporting issues frustrating due to fluctuating scores and a lack of detailed explanations.
  • Users find the overwhelming data presentation and confusing terminology to be major obstacles in effective usage.
  • Users find the complexity of D&B Finance Analytics challenging, especially with overwhelming data and confusing setup processes.

What Are Recent G2 Reviews of D&B Finance Analytics Credit Intelligence?

What Are G2 Users Discussing About D&B Finance Analytics Credit Intelligence?

HighRadius Accounts Receivables

HighRadius offers AI-driven solutions that automate critical financial outcomes and processes for the office of the CFO. Our platform leverages advanced AI and machine learning to optimize order-to-cash processes, and accuracy across the finance function to deliver bottom-line savings and increased free cash flow. More than 1,000 of the world’s leading companies, such as 3M, Unilever, Teletrac Navman, Sanofi, Engie GBS Solutions, Kichler, Cole Haan, Staples, P&G, Ariat, and many more, have transformed their financial processes with HighRadius.

Average Rating: 4.3/5.0

Total Reviews: 238

How Do G2 Users Rate HighRadius Accounts Receivables?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.9/10)
  • Collections Effectiveness: 7.3/10 (Category avg: 8.2/10)
  • Financial Documents: 6.9/10 (Category avg: 8.5/10)
  • Customer Portal: 7.2/10 (Category avg: 8.4/10)

Who Is the Company Behind HighRadius Accounts Receivables?

  • Seller: HighRadius
  • Year Founded: 2006
  • HQ Location: Houston, TX
  • Twitter: @HighRadius
    1,494 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,619 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Credit Analyst
  • Top Industries: Accounting, Consumer Goods
  • Company Size: 42% Large, 33% Medium

What Do G2 Reviewers Say About HighRadius Accounts Receivables?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation capabilities of HighRadius Accounts Receivables, enhancing efficiency and reducing manual tasks.
  • Users value the collections efficiency of HighRadius Accounts Receivables, enhancing cash collection and reducing manual workload.
  • Users value the efficiency of HighRadius Accounts Receivables, enhancing organization and improving collection processes.
  • Users value the ease of use of HighRadius Accounts Receivables, simplifying their reconciliation processes effectively.
  • Users appreciate the user-friendly interface and automation of HighRadius Accounts Receivables, enhancing efficiency and convenience.
Cons
  • Users face payment issues due to slow search capabilities and limitations in remittance format recognition.
  • Users face communication issues with HighRadius Accounts Receivables, complicating support and causing frequent connectivity problems with ERP.
  • Users experience poor customer support with frustrating response times and ineffective escalation processes that hinder issue resolution.
  • Users face challenges with implementation issues including slow processes and inadequate service support after setup.
  • Users find the limited functionality of HighRadius Accounts Receivables cumbersome and challenging for critical tracking tasks.

What Are Recent G2 Reviews of HighRadius Accounts Receivables?

What Are G2 Users Discussing About HighRadius Accounts Receivables?

Quadient Accounts Receivable

Quadient Accounts Receivable streamlines the entire order to cash cycle, helping finance teams collect payments faster, eliminate manual work, and manage cash flow with confidence. Designed for B2B organizations, the platform uses automated collection workflows and a frictionless customer payment experience to get customers paying 34% faster, making billing, invoicing, and follow ups smoother for finance teams and their customers. Quadient AR removes operational friction by automating routine tasks across invoicing, collections, and cash application, enabling teams to eliminate 50% of tedious manual work with industry leading automation. With real time, customizable dashboards powered by machine learning, teams can forecast cash flow with up to 94% accuracy while tracking aging, DSO, and payer behavior all in one place for faster, more confident decision making. With this level of clarity, finance teams can reduce bad debt, improve collection rates, and maintain a healthy cash flow. Customers see significant financial impact with Quadient AR delivering an impressive average of 403% ROI over three years, supported by reduced DSO, fewer write offs, and more consistent payment behavior. With automated reminders, multi channel invoice delivery, integrated payments, AI powered cash application, robust credit and dispute management, and seamless integrations with any ERP, Quadient transforms AR from a reactive, manual function into a proactive engine for cash flow acceleration, stronger customer relationships, and long term financial health.

Average Rating: 4.4/5.0

Total Reviews: 155

How Do G2 Users Rate Quadient Accounts Receivable?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Collections Effectiveness: 8.5/10 (Category avg: 8.2/10)
  • Financial Documents: 8.6/10 (Category avg: 8.5/10)
  • Customer Portal: 8.6/10 (Category avg: 8.4/10)

Who Is the Company Behind Quadient Accounts Receivable?

  • Seller: Quadient
  • Company Website:
  • Year Founded: 1924
  • HQ Location: Bagneux, France
  • Twitter: @Quadient
    3,878 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,976 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Accounts Receivable Specialist, Accounting Manager
  • Top Industries: Accounting, Computer Software
  • Company Size: 59% Medium, 23% Small

What Do G2 Reviewers Say About Quadient Accounts Receivable?

AI-generated summary from verified user reviews

Pros
  • Users find Quadient Accounts Receivable to be incredibly easy to use, streamlining their daily AR activities effectively.
  • Users appreciate the automation features of Quadient Accounts Receivable, enhancing efficiency and reducing manual workload significantly.
  • Users appreciate the user-friendly experience and excellent customer support of Quadient Accounts Receivable, enhancing productivity.
  • Users appreciate the super user-friendly customer management of Quadient Accounts Receivable, enhancing organization and client communication.
  • Users value the ease of reporting in Quadient Accounts Receivable, enhancing decision-making and streamlining workflows effectively.
Cons
  • Users face payment issues, including frequent failures and slow support responses from Quadient Accounts Receivable.
  • Users find it challenging to manage invoicing issues, preferring a more streamlined notification system for payments.
  • Users find the missing features like intuitive invoice management limit their satisfaction with Quadient Accounts Receivable.
  • Users have experienced credit card failures that can hinder their transactions and overall satisfaction with the product.
  • Users find communication issues due to ungrouped conversations, despite overall satisfaction with the inbox functionality.

What Are Recent G2 Reviews of Quadient Accounts Receivable?

What Are G2 Users Discussing About Quadient Accounts Receivable?

Esker

Esker’s Agentic AI-powered solutions are designed to improve organizational efficiency through intelligent automation and process orchestration across the Source-to-Pay and Order-to-Cash cycles. Our tools help automate outdated manual procurement and financial processes, enabling businesses to achieve sustainable growth and long-term success. By leveraging advanced artificial intelligence, Esker provides organizations with the capabilities needed to optimize their operations and improve overall performance. The Source-to-Pay suite is designed for financial, procurement, and accounts payable teams looking to enhance supplier relationships and ensure alignment with financial objectives. This solution simplifies the payment process by automating routine tasks, allowing teams to focus on strategic decision-making. It facilitates better communication with suppliers, ensuring that organizations can negotiate favorable terms and maintain strong partnerships. The integration of AI allows for data-driven insights, helping businesses make informed choices that align with their financial goals. On the Order-to-Cash side, Esker focuses on improving customer interactions and accelerating cash collection. This solution is designed for organizations aiming to enhance their customer service while also ensuring timely payments. By automating invoicing and payment processes, Esker reduces the time spent on administrative tasks, allowing finance teams to concentrate on building resilient customer relationships. The AI-driven execution helps identify potential issues in the customer service and accounts receivable processes early, enabling proactive measures to enhance customer satisfaction and financial performance. Esker's Order-to-Cash tools help finance leaders, accounts receivables teams, and customer service representatives do better work and make smarter decisions. Esker combines AI-driven execution with full, end-to-end process orchestration. This integration not only delivers measurable efficiency but also enhances the financial performance of organizations. Esker enables finance leaders to respond swiftly to changing market conditions and operational challenges. The scalability of Esker’s solutions ensures that as organizations grow, their procurement and financial processes can adapt seamlessly, driving ongoing value and supporting strategic objectives to empower the Office of the CFO. Esker’s solution suite offers a comprehensive approach to financial management, equipping organizations with the tools necessary to thrive in a competitive landscape. Through intelligent automation and orchestration, businesses can achieve improved efficiency, stronger supplier and customer relationships, and enhanced financial outcomes.

Average Rating: 4.4/5.0

Total Reviews: 60

How Do G2 Users Rate Esker?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Financial Documents: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Esker?

  • Seller: Esker
  • Company Website:
  • Year Founded: 1985
  • HQ Location: Middleton WI
  • Twitter: @EskerInc
    1,708 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    928 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Accounting
  • Company Size: 43% Large, 40% Medium

What Do G2 Reviewers Say About Esker?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support from Esker, which greatly enhances their experience and problem resolution.
  • Users find Esker to be easy to use and appreciate its convenient cloud-based access and excellent support.
  • Users value the access flexibility of Esker, appreciating its availability anytime and anywhere with strong data privacy.
  • Users appreciate the accessibility of Esker, allowing seamless access anytime and anywhere with excellent data privacy.
  • Users value the automation capabilities of Esker, praising its ease of implementation and excellent customer support.
Cons
  • Users experience approval delays due to excessive back and forth on the payment processing page, hindering efficiency.
  • Users find the approval process cumbersome, facing excessive back and forth and limited processing capabilities.
  • Users face complex workflows with Esker, experiencing issues with excessive information and slow processing due to back and forth.
  • Users experience inadequate notifications, leading to confusion and delays in the payment processing workflow.
  • Users find the lack of payment options frustrating, leading to an inefficient and convoluted processing experience.

What Are Recent G2 Reviews of Esker?

What Are G2 Users Discussing About Esker?

Serrala

Serrala is the global market leader and innovator in finance process automation. Our award-winning suite of applications is the world’s only fully integrated and fully customizable AI finance automation portfolio. Our solutions give finance leaders the power to evolve, optimize their working capital and streamline all workflows, planning, and compliance, by automating all operational processes across Order to Cash, Procure to Pay, Cash Flow Management, and Treasury. Our AI-powered finance automation suite is trusted by thousands of organizations worldwide to gain real-time insights and create operational excellence through high performance engineering and seamless integration. Our solutions deploy as SAP-embedded extensions of ECC and S/4 HANA, or as cloud-native SaaS for any ERP. We’ve been advancing the office of the CFO for over 40 years with solutions that accelerate growth, enhance decision-making, and achieve sustainable finance success by eliminating obstacles to change like outdated manual processes, fragmented tech ecosystems, and poor data visibility and quality. With our help, our customers can apply breakthrough principles like AI to flexibly create a path to a proactive, strategic, and growth-generating finance function. And see results like: - 50% reductions to cost per invoice and 50%+ straight-through processing rates – even with invoice volumes in the millions. - 99% automation of cash application processes and 30% reductions to DSO via automated credit management and collections. - Full liquidity control and visibility across all global accounts and transactions – no matter how complex their architecture or compliance needs.

Average Rating: 4.4/5.0

Total Reviews: 122

How Do G2 Users Rate Serrala?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Collections Effectiveness: 6.0/10 (Category avg: 8.2/10)
  • Financial Documents: 8.3/10 (Category avg: 8.5/10)
  • Customer Portal: 7.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Serrala?

  • Seller: Serrala
  • Company Website:
  • Year Founded: 1984
  • HQ Location: Norderstedt, DE
  • Twitter: @WeAreSerrala
    677 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    821 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Accounting, Financial Services
  • Company Size: 48% Large, 29% Medium

What Do G2 Reviewers Say About Serrala?

AI-generated summary from verified user reviews

Pros
  • Users highlight the high automation rate of Serrala, significantly reducing manual work and improving efficiency.
  • Users value the intuitive ease of use of Serrala, making implementation and training quick and efficient.
  • Users praise Serrala for its automation efficiency, achieving a 98.5% cash allocation rate and reducing manual labor.
  • Users value the easy setup of Serrala, appreciating its simplicity and quick implementation into existing systems.
  • Users commend efficiency in Serrala, with intuitive solutions that enhance financial processes and automate tasks effectively.
Cons
  • Users find creating rules in Autobank challenging, often requiring extensive training to effectively utilize the feature.
  • Users find the complex interface challenging to navigate, especially without a technical background for rule management.
  • Users find the complex setup of Serrala challenging, indicating it requires extensive training to become proficient.
  • Users feel there is significant room for improvement in the user interface and navigation for a better experience.
  • Users find that difficult learning is a significant barrier when trying to create rules in Serrala's autobank.

What Are Recent G2 Reviews of Serrala?

What Are G2 Users Discussing About Serrala?

Gaviti

Gaviti is an AI-powered accounts receivable automation platform that helps B2B companies streamline their invoice-to-cash cycle. It centralizes collections management, cash application, credit risk, disputes, and customer communications, replacing manual spreadsheets and scattered emails with a unified, efficient workflow. Gaviti is the only platform offering a B2B payment portal with zero-fee ACH and streamlined communication included in every subscription, enabling faster, frictionless payments at no extra cost. The platform is ERP-agnostic and connects with any ERP or business system—including proprietary or homegrown solutions—providing unmatched integration flexibility. AI-driven cash application improves accuracy and dramatically reduces reconciliation time. Automated workflows ensure timely reminders, escalations, and task management. The Collector Workspace offers full visibility into aging, communication history, promises to pay, and collector performance. With built-in credit tools, dispute workflows, customer self-service, and real-time analytics, Gaviti gives finance leaders everything they need to run a predictable, scalable, and efficient A/R operation.

Average Rating: 4.4/5.0

Total Reviews: 190

How Do G2 Users Rate Gaviti?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Collections Effectiveness: 8.1/10 (Category avg: 8.2/10)
  • Financial Documents: 7.6/10 (Category avg: 8.5/10)
  • Customer Portal: 7.8/10 (Category avg: 8.4/10)

Who Is the Company Behind Gaviti?

  • Seller: Gaviti
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Givatyim, IL
  • Twitter: @gaviti_biz
    769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Accounts Receivable Specialist, Controller
  • Top Industries: Accounting, Information Technology and Services
  • Company Size: 65% Medium, 19% Small

What Do G2 Reviewers Say About Gaviti?

AI-generated summary from verified user reviews

Pros
  • Users find Gaviti to be very user-friendly, with clear features that enhance efficiency and client connection.
  • Users appreciate the collections efficiency of Gaviti, noting significant improvements in timeliness and streamlined accounts receivable processes.
  • Users value the automation capabilities of Gaviti, streamlining tasks and enhancing efficiency in accounts receivable processes.
  • Users value Gaviti's real-time visibility into invoices, simplifying tracking and approvals for better team collaboration.
  • Users value the great visibility provided by Gaviti, appreciating its ease of use and support for improvements.
Cons
  • Users note that Gaviti can be slow in performance, especially when handling large amounts of information.
  • Users find the limited customization options for reporting hinder their efficiency and overall experience with Gaviti.
  • Users find the missing features in Gaviti limit functionality and complicate navigation and data management.
  • Users desire more advanced reporting options in Gaviti for better financial insights and management reviews.
  • Users find poor reporting in Gaviti, leading to challenges in payment tracking and data confidence issues.

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Nathan Calabrese
NC
Researched and written by Nathan Calabrese
Updated