Best Conversational Marketing Software - Page 5

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 362

Category Stats (Oct 2026)

  • Average Rating: 4.57/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Freshmarketer (+1.72%) - Among all products in this category, Freshmarketer recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,900+ Authentic Reviews
  • 362+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, Exceed.ai, and SalesCaptain.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=exceed-ai&focus%5B%5D=salescaptain-inc-salescaptain)

Drift

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.

Average Rating: 4.4/5.0

Total Reviews: 1,203

How Do G2 Users Rate Drift?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.6/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Drift?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, Business Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Medium, 27% Small

What Do G2 Reviewers Say About Drift?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Drift, enhancing their experience with intuitive interfaces and real-time engagement insights.
  • Users value the 24/7 fast response of Drift, enhancing customer engagement and boosting sales effectively.
  • Users love the intuitive insights of Drift's Prospect Dashboard, enhancing decision-making and identifying high-potential accounts easily.
  • Users value the accurate visitor tracking by Drift, which supports effective prospecting and enhances lead generation.
  • Users value the lead generation capabilities of Drift, enabling insights into engaged prospects for effective outreach.
Cons
  • Users report frustration with chat routing issues and delayed notifications that hinder effective communication with clients.
  • Users find the learning curve challenging, requiring more training to fully utilize Drift's capabilities and features.
  • Users experience notification issues such as delays and blank pages, impacting timely responses and user experience.
  • Users face routing issues with Drift, experiencing misrouted conversations and the need for cumbersome spam filters.
  • Users experience chat issues due to delayed notifications and slow loading times, affecting conversation continuity.

What Are Recent G2 Reviews of Drift?

What Are G2 Users Discussing About Drift?

Spara

Spara is the platform for agent-led growth. GTM teams, from high-growth startups to the Fortune 500, win more revenue by putting AI agents to work across the full sales cycle, while their reps stay focused on the deals that need them. Every GTM team has a band of revenue it loses money acquiring. The deals are too small to justify a rep's time or too complex for buyers to close on their own, so they either burn rep capacity or go unanswered. With Spara, agent-led selling makes every deal worth closing. What you get with Spara: - Conversational agents on every channel. Agents talk directly to your buyers across chat, phone, email, and text at every stage of the sales cycle, moving deals forward. - AI product demos. Buyers can experience your product on-demand through interactive, AI-guided demos that answer their questions, qualify interest, and move deals toward close. - Shared context. Every conversation carries a shared understanding of each lead and writes back to your CRM automatically, so your agents and your reps always work from the same picture. - No-code agent building. Build agents and workflows using natural language to fill gaps anywhere in your sales motion. - Agent analytics. See exactly how your agents perform: what's converting, where deals stall, and where your revenue is coming from. - Simulations. Test and refine agents in realistic simulated conversations before they go live, so you launch with confidence. - Testing and optimization. Continuously test messaging, flows, and handoffs to improve agent performance over time. Spara is model-agnostic and SOC 2 compliant, with enterprise-grade guardrails that flag sensitive or malicious conversations. It's easy for lean teams to launch and safe for global enterprises to scale. —— Use cases across the full sales funnel: - After-hours and global coverage - Website conversion - Event and webinar follow-up - Closed-lost and dormant lead reactivation - Stalled-deal nurture - PLG upsell - Renewal and expansion - Post-sale onboarding - Outbound reply handling —— “Mindbody serves both business software buyers and consumers looking for wellness experiences. Spara helped us better understand visitor intent, making it easier to guide each person to the experience they were actually looking for—and connect qualified software buyers with our sales team.” – Vinicius Rodrigues, Head of Marketing Technology and Operations, Mindbody “Spara helped us scale during a period of immense demand. Now our reps only engage when it counts. And every lead gets a guided, high-conversion experience." – Tommy McNulty, Chief Revenue Officer, Rho —— Backed by leading investors and operators from Radical Ventures and Inspired Capital, with participation from XYZ Ventures, FJ Labs, Remarkable Ventures, and strategic angels working at OpenAI, Anthropic, Google, Meta, Databricks, G2, and more.

Average Rating: 4.8/5.0

Total Reviews: 15

How Do G2 Users Rate Spara?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Spara?

  • Seller: Spara
  • Company Website:
  • HQ Location: New York, New York
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 47% Medium, 40% Small

What Do G2 Reviewers Say About Spara?

AI-generated summary from verified user reviews

Pros
  • Users praise Spara for its exceptional customer support, enhancing their overall confidence and satisfaction with the product.
  • Users find Spara to be super easy to use with an intuitive UI and responsive customer support.
  • Users value the ease of customization in Spara, allowing effortless tweaks to the chatbot's messaging and behavior.
  • Users find Spara's easy implementation and responsive support greatly enhances their experience and value realization.
  • Users appreciate the helpful and responsive support from the Spara team, ensuring a smooth and effective experience.
Cons
  • Users report difficult navigation with Spara in multi-product conversations, yet feel supported by the responsive team.
  • Users find the learning curve steep as they adjust to new features and campaign settings in Spara.
  • Users experienced limited customization early on, needing to rely on the Spara team for workflow edits.

What Are Recent G2 Reviews of Spara?

Gorgias

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the brand's team, driving conversations with customers at the right time and on the right channel—from editing orders and managing subscriptions to providing AI-powered product recommendations. Thanks to advanced ecommerce and channel integrations, Gorgias provides a single, streamlined platform where customer assistance is hyper-personalized and ticket resolution happens instantly. Gorgias unlocks the power of conversations, helping brands build lasting customer relationships, improve efficiency, and drive more sales.

Average Rating: 4.6/5.0

Total Reviews: 569

How Do G2 Users Rate Gorgias?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Gorgias?

  • Seller: Gorgias
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, California
  • Twitter: @gorgiasio
    3,747 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    517 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Customer Service Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 80% Small, 18% Medium

What Do G2 Reviewers Say About Gorgias?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Gorgias, enjoying seamless integration and streamlined customer support management.
  • Users love the seamless integrations of Gorgias, enhancing efficiency by centralizing customer interactions across multiple platforms.
  • Users love Gorgias for its seamless multi-channel integration and ease of use, enhancing customer support efficiency.
  • Users find Gorgias to be a highly efficient helpdesk solution, significantly enhancing customer support and workflow management.
Cons
  • Users note a steep learning curve during setup, requiring significant time for training and adjustment to maximize effectiveness.
  • Users find the missing features in Gorgias limiting, particularly regarding channel connectivity and reporting capabilities.
  • Users find Gorgias lacks custom reporting features, limiting their ability to analyze interactions as their needs evolve.
  • Users find the limited features of Gorgias insufficient for growing businesses, hindering their operational efficiency.
  • Users face a steep learning curve with Gorgias, requiring time to train and optimize the platform effectively.

What Are Recent G2 Reviews of Gorgias?

What Are G2 Users Discussing About Gorgias?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Omnichat

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE and website live chat) with enhanced efficiency, user behaviour analysis and thus remarketing strategy development. With the mission of unleashing the potential of chat commerce through Omni-channel messaging, Marketing automation, Online-merge-offline retailing, Social customer data platform, “Omni AI” that integrated with ChatGPT as well as WhatsApp Catalogue and Payment, Omnichat equips companies to provide a seamless customer journey so as to capture opportunities arising from omni-channel retailing environment. The online-merge-offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow-up, facilitating conversions and revenue tracking across online and offline. Leveraging ChatGPT, our AI-powered chatbot “Omni AI” serves as a digital assistant of retailers to handle customers' enquiry, recommend products, and facilitate marketing campaign planning. WhatsApp Catalogue and Payment allows retailers to complete the customer journey on WhatsApp, from browsing products, communicating with designated sales, to making purchases, shortening the decision-making and fastening the purchasing process of customers as well as bringing instant income to the merchants. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past three consecutive years, Omnichat empowers 5,000+ retail and e-commerce companies, including Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green and government departments.

Average Rating: 4.5/5.0

Total Reviews: 26

How Do G2 Users Rate Omnichat?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 7.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.4/10 (Category avg: 8.7/10)
  • Analytics: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Omnichat?

  • Seller: Omnichat
  • Year Founded: 2017
  • HQ Location: Hong Kong
  • LinkedIn® Page: hk.linkedin.com
    156 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 50% Small, 46% Medium

What Do G2 Reviewers Say About Omnichat?

AI-generated summary from verified user reviews

Pros
  • Users value the centralization offered by Omnichat, simplifying management across multiple platforms in one location.
  • Users appreciate the ease of use of Omnichat, effectively managing multiple platforms from a single interface.
  • Users value the multi-platform management capabilities of Omnichat, simplifying their workflow in one unified location.
  • Users value the management efficiency of Omnichat, simplifying multi-platform tasks in one convenient location.
Cons
  • Users express frustration over the lack of a 'remember me' function on Omnichat's login interface.
  • Users often face account management issues due to the absence of a "remember me" login feature.
  • Users find the lack of a remember me function on login to be frustrating and inconvenient.

What Are Recent G2 Reviews of Omnichat?

Freshmarketer

Freshmarketer helps marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. Get insights into your audience’s behavior and engagement to create unique buyer experiences. You can automate conversations with website visitors using AI chatbots, segment contacts into lists, create targeted personalized email campaigns using journeys, and nurture customers to keep coming back. With powerful campaigns analytics in Freshmarketer, you gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams. Also, the self-serve landing page builder and native CRO help to accelerate lead generation and conversion. If you need to build a better partnership between marketing and sales, Freshsales Suite provides an all-in-one solution. It brings sales force automation, marketing automation, chat, and telephony together so that you can organize customer information and engagement in one central location. Marketing teams better understand who they are marketing to, and sales teams know who they’re selling to.

Average Rating: 4.1/5.0

Total Reviews: 35

How Do G2 Users Rate Freshmarketer?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.9/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Freshmarketer?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Company Size: 49% Small, 31% Medium

What Do G2 Reviewers Say About Freshmarketer?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive visual journey builder that enhances collaboration between sales and marketing through CRM integration.
  • Users appreciate the automation efficiency of Freshmarketer, which streamlines marketing and sales alignment through intuitive tools.
  • Users appreciate the intuitive visual journey builder of Freshmarketer, enhancing alignment between sales and marketing teams.
  • Users praise the CRM integration of Freshmarketer for enhancing collaboration between sales and marketing teams effectively.
  • Users find the ease of use in Freshmarketer's visual journey builder enhances collaboration between sales and marketing teams.
Cons
  • Users find the reporting features inadequate, feeling they lack depth compared to other established platforms.
  • Users find the analytics and reporting features limited, especially when compared to more established platforms.
  • Users feel that the analytics and reporting features of Freshmarketer are limited compared to other platforms.
  • Users find the analytics and reporting features limited in Freshmarketer, affecting their experience with data insights.
  • Users find the reporting features limited, especially when compared to more mature analytics platforms.

What Are Recent G2 Reviews of Freshmarketer?

AiSDR

AiSDR is a fully autonomous AI sales agent that sends deeply researched high converting outreach. AiSDR runs every stage of outreach, from pinpointing high-intent prospects with buyer readiness signals to holding two-way conversations over email and LinkedIn, as well as generating tailored call scripts for human-powered calling with Aircall. Trusted by 250+ companies, AiSDR sits among the top three AI SDR platforms according to TechCrunch because of its ability to understand and adjust to context to run meaningful conversations in each client's tone, and delivering replies in under 10 minutes. This way teams are protected from pipeline poverty, and can focus on closing deals. Why clients choose AiSDR: 1. Ami, an AI GTM agent that decides who to target and why now, builds the campaign, launches it in one click, then watches results and fixes what slips. 2. IP-protected AI configuration – AiSDR team prompts the AI for each client to mirror their playbooks and outreach logic. 3. Prospecting with buyer-intent signals – Live AI search lets you use any publicly available information for qualifying leads and building lists on demand. Technologies in use, hiring momentum, news mentions, funding/ARR data, web search trends and more are combined to gauge purchase readiness and personalize copy automatically. 4. Granular website-visitor tracking – Our enriched match logic de-anonymises ~25 % of traffic with 97 % accuracy, turning anonymous visits into live campaigns. 5. Social-signal prospecting on LinkedIn – Track profile visits, likes, comments on any public post (competitor, influencer, or your own) and route engaged users straight into sequences. 6. Advanced ICP profiling & research – For every lead, AiSDR analyzes real-time signals (online behavior, interests, tone of voice, decision style, recent role changes, public activity) to craft messages that feel 1-to-1. 7. Most flexible sequence builder on the market - Create custom sequences with adjustable times between steps and number of touchpoints, uniting emails, LinkedIn DMs and InMail, and call steps into one flow. Add AI-powered memes, videos, and voice notes to break through the noise. 8. Software consolidation in one flow – Prospect discovery, email generation, sending, and CRM logging happen inside a single AiSDR workflow. No stitching of point tools. 9. Pre-configured outreach infrastructure – AiSDR supplies warmed mailboxes, persona logic, and best-practice workflows. You launch campaigns with zero prompt writing. Clients can pull leads using AiSDR’s Live AI search, triple-verified for < 5 % bounce rate. 10. Campaign-based GTM automations – Follow-ups, low-intent nurturing, and call-task creation (complete with objection-handling talk tracks) post to HubSpot automatically through native two-way integration. 11. Dedicated GTM engineer – Continuous performance tuning, tactic reviews, and AI tweaks are included for every client on Explore and Scale plans. No extra fees. Proven results: - 5-8.5% reply rate - 1-3 meetings booked per each 100 leads - ~15% more revenue from month 1 - AI landed meetings for the clients with Disney, Netflix, Wells Fargo, Klarna, Versace, Gucci, Delta, Jack in the Box, Bank of America, MasterCard, Airbnb, and more! AiSDR unites prospecting, personalization, engagement, and qualification in one platform, generating reliable pipeline by automating a variety of GTM sales plays, so you can book more and stress less.

Average Rating: 4.6/5.0

Total Reviews: 101

How Do G2 Users Rate AiSDR?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.8/10 (Category avg: 8.7/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind AiSDR?

  • Seller: AiSDR Inc.
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 72% Small, 26% Medium

What Do G2 Reviewers Say About AiSDR?

AI-generated summary from verified user reviews

Pros
  • Users rave about the exceptional customer support from AiSDR, describing it as the best they've experienced.
  • Users commend the exceptional customer support of AiSDR, highlighting their prompt and friendly assistance.
  • Users commend AiSDR for its ease of use, highlighting a smooth onboarding process and responsive support.
  • Users love the automation capabilities of AiSDR, enabling efficient campaign management and effective outreach with minimal effort.
  • Users find AiSDR a time-saving solution, streamlining cold outreach and eliminating the need for multiple systems.
Cons
  • Users note a steep learning curve with AiSDR, as setup and some features feel underdeveloped and confusing.
  • Users notice inaccuracy in tools and analytics, leading to confusion and a cluttered dashboard experience.
  • Users report integration issues with AiSDR, limiting functionality and customization across various platforms and campaigns.
  • Users find AiSDR has a learning difficulty, requiring time and sessions to grasp its full capabilities.
  • Users find that the AI sometimes intervenes too early in conversations, necessitating ongoing manual monitoring for optimal engagement.

What Are Recent G2 Reviews of AiSDR?

Spike

Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.

Average Rating: 4.6/5.0

Total Reviews: 249

How Do G2 Users Rate Spike?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.8/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Spike?

  • Seller: Spike
  • Year Founded: 2014
  • HQ Location: Herzliya, IL
  • Twitter: @SpikeNowHQ
    3,036 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 72% Small, 15% Medium

What Do G2 Reviewers Say About Spike?

AI-generated summary from verified user reviews

Pros
  • Users find Spike's ease of use remarkable, simplifying communications and enhancing their productivity significantly.
  • Users love the easy email management of Spike, appreciating its simple interface and organized personal messages.
  • Users love Spike's modern chat-like communication, which simplifies email management and enhances productivity through its intuitive design.
  • Users appreciate the intuitive chat-style interface of Spike, enhancing email management and reducing inbox anxiety significantly.
  • Users love Spike's chat-style interface and unified inbox, significantly enhancing productivity and email management.
Cons
  • Users note a lack of essential features in Spike, particularly impacting usability for structured and professional environments.
  • Users highlight limited features in Spike, noting message history caps and lack of search for Japanese text as significant drawbacks.
  • Users note integration issues with Spike, citing limited third-party support and occasional syncing problems with external email providers.
  • Users find Spike expensive, particularly feeling pressured towards paid plans due to limitations on the free tier.
  • Users express frustration with the limited customization options in Spike, impacting notification management and overall experience.

What Are Recent G2 Reviews of Spike?

What Are G2 Users Discussing About Spike?

Spectrm

Spectrm is the leading conversational marketing platform for consumer brands to instantly engage their audience on the world's largest messaging channels. Marketers use Spectrm to design custom chatbots and connect them to their paid and organic growth channels. Spectrm's best in class chatbot analytics, marketing automation tools and conversational AI make it easy for you to personalize customer experiences at scale and optimize your chatbot marketing funnel. No coding required. Spectrm is used to optimize paid acquisition marketing by instantly connecting audiences to bots from Facebook and Instagram ads using click to Messenger campaigns. Organic social teams automate their Instagram messaging and Facebook page inbox using Spectrm's conversational AI. Growth teams connect their bots to conversational display ads in Google DV360 using Spectrm and AdLingo. Integrations with Google Business Messages enable consumers to discover marketing chatbots built with Spectrm via organic Google search, paid search campaigns, Google maps and more. Your audience wants to message your brand and learn more before they buy. With Spectrm, you can automate one to one conversations with customers on the websites and apps where they spend all their time online. Accelerate purchase decisions by engaging customers in their moment of need. Use declared data customers share in chat to personalize recommendations in real-time. Reduce your dependence on third party data and tracking technologies to understand what your customer wants.

Average Rating: 4.6/5.0

Total Reviews: 46

How Do G2 Users Rate Spectrm?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 7.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Spectrm?

  • Seller: Spectrm Ltd.
  • Year Founded: 2016
  • HQ Location: Berlin, Berlin
  • Twitter: @Spectrm_
    420 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Marketing and Advertising
  • Company Size: 43% Medium, 30% Large

What Are Recent G2 Reviews of Spectrm?

What Are G2 Users Discussing About Spectrm?

Jebbit by BlueConic

Experience the most creative and compliant way to collect data directly from consumers. Create fun, engaging, interactive experiences that drive more sales, fuel engagement, and capture the valuable first-party data.

Average Rating: 4.5/5.0

Total Reviews: 104

How Do G2 Users Rate Jebbit by BlueConic?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.9/10 (Category avg: 8.7/10)
  • Analytics: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Jebbit by BlueConic?

  • Seller: BlueConic
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Boston, Massachusetts
  • Twitter: @blueconic
    2,267 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    170 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Retail
  • Company Size: 38% Medium, 34% Small

What Do G2 Reviewers Say About Jebbit by BlueConic?

AI-generated summary from verified user reviews

Pros
  • Users find BlueConic to be very easy to use, facilitating quick and seamless campaign implementations and edits.
  • Users value the user-friendly interface and customizable campaigns of BlueConic, enhancing engagement and data collection effectively.
  • Users commend the responsive customer support of BlueConic, noting its promptness and helpfulness in resolving issues.
  • Users appreciate the easy setup of BlueConic, enabling quick launches of campaigns and seamless integrations.
  • Users value the intuitive design of BlueConic, making it simple to create engaging experiences without technical expertise.
Cons
  • Users find the steep learning curve of BlueConic challenging, especially when handling custom designs and path building.
  • Users find BlueConic to have a non-intuitive interface that hinders ease of use and experience creation.
  • Users find BlueConic's interface to be not user-friendly, often leading to frustration during navigation and setup.
  • Users mention a steep learning curve with BlueConic, particularly when customizing and building advanced features.
  • Users find the difficult setup of BlueConic to be a significant hurdle, complicating the implementation process.

What Are Recent G2 Reviews of Jebbit by BlueConic?

What Are G2 Users Discussing About Jebbit by BlueConic?

Kimoby

Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing published at kimoby.com/pricing.

Average Rating: 4.8/5.0

Total Reviews: 66

How Do G2 Users Rate Kimoby?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Kimoby?

  • Seller: Kimoby
  • Year Founded: 2013
  • HQ Location: Québec, CA
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Service Advisor
  • Top Industries: Automotive
  • Company Size: 57% Small, 41% Medium

What Do G2 Reviewers Say About Kimoby?

AI-generated summary from verified user reviews

Pros
  • Users value the easy communication offered by Kimoby, simplifying interactions for tech-savvy individuals.
  • Users praise Kimoby for its ease of use, facilitating seamless communication for tech-savvy advisors and cellphone users.
  • Users love the time-saving benefits of Kimoby, allowing more focus on work instead of phone tag with customers.
Cons
  • Users feel the absence of a quick add customer button limits efficiency while navigating through Kimoby.
  • Users experience double texting issues with Kimoby, leading to confusion for guests after vehicle service completion.
  • Users face software glitches causing double text notifications, which disrupt communication with guests returning from the dealership.

What Are Recent G2 Reviews of Kimoby?

What Are G2 Users Discussing About Kimoby?

Agentforce Marketing (formerly Salesforce Marketing Cloud)

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Average Rating: 4.0/5.0

Total Reviews: 4,578

How Do G2 Users Rate Agentforce Marketing (formerly Salesforce Marketing Cloud)?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Agentforce Marketing (formerly Salesforce Marketing Cloud)?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Coordinator
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users find the user-friendly UI of Agentforce Marketing enhances their experience and boosts engagement effectively.
  • Users value the robust automation capabilities of Agentforce Marketing, enhancing multi-channel customer engagement and lead conversion.
  • Users value the seamless integrations of Agentforce Marketing, enhancing data consolidation and empowering personalized customer journeys.
  • Users appreciate the automation capabilities of Agentforce Marketing, enabling effective, personalized email campaigns with minimal ongoing effort.
  • Users highly value the automation capabilities of Agentforce Marketing, enhancing efficiency and personalization in campaigns.
Cons
  • Users find the learning curve steep for Salesforce Marketing Cloud, citing complexity and lack of intuitive guidance.
  • Users face a steep learning curve with Agentforce Marketing, requiring significant effort to master SQL and AMPScript.
  • Users find the complexity of Agentforce Marketing overwhelming, with numerous pathways and challenging automation setups requiring extensive knowledge.
  • Users find the product expensive, making it less accessible despite its capabilities and features.
  • Users find the complex usage of Agentforce Marketing frustrating, particularly during setup, navigation, and automation processes.

What Are Recent G2 Reviews of Agentforce Marketing (formerly Salesforce Marketing Cloud)?

What Are G2 Users Discussing About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

SocialNowa

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast. The tool makes it super simple for entrepreneurs to sell the product or services inside the chatbot with it’s integration to many payment gateways It also helps in increasing product sales and helps customers find the right product inside Facebook Messenger & Instagram DMs. The SocialNowa makes businesses able to automatically answer product questions, create product quizzes, and send customers to the point of purchase. SocialNowa Chatbot can help in cutting down client acquisition costs massively. Other Features Includes - Facebook Messenger Bot Instagram DM Automation Instagram Auto Comment - Reply Facebook Auto Comment - Reply E-Commerce Feature Digital Product Store Social Media Scheduler Visual Drag and Drop Flow Builder Subscriber Broadcasting Live Chat Fetaure Messenger Opt in Form Chatbot Templates Website Comparision (Upcoming) Hashtag Research (Upcoming) Facebook Interest Explorer (Upcoming) GMB Manager (Upcoming) Data Insight Analytics Integrated Google Sheet

Average Rating: 4.8/5.0

Total Reviews: 39

How Do G2 Users Rate SocialNowa?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.4/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind SocialNowa?

  • Seller: DigiNowa
  • Year Founded: 2021
  • HQ Location: Pune, Maharashtra
  • Twitter: @SocialNowa
    59 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 95% Small

What Are Recent G2 Reviews of SocialNowa?

What Are G2 Users Discussing About SocialNowa?

Alta

Alta is an AI GTM System of Actions that enables B2B sales and marketing teams to automate top-of-funnel execution across prospecting, outreach, lead qualification, calling, and pipeline analytics through a unified system of AI agents. Designed for revenue teams at growth-stage and enterprise B2B companies, Alta replaces the fragmented stack of point solutions typically used across SDR workflows, inbound qualification, and ad targeting. The platform centers on three AI agents — Katie, Alex, and Luna — that share a unified data layer, allowing signal from each channel to inform and improve the others automatically. Katie – AI SDR Agent handles outbound research and execution. It pulls from CRM data and 50+ external sources to identify high-intent accounts, builds prospect lists based on buying signals, and runs multi-channel outreach sequences across email, LinkedIn, and phone. Katie also syncs audience data with ad platforms including Google Ads and Meta to align outbound prospecting with paid campaigns. Alex – AI Calling and Inbound Agent manages inbound lead qualification and outbound calling. Alex conducts AI-driven voice conversations, scores lead intent, routes qualified buyers to the appropriate sales representative, books meetings directly to calendar, and surfaces cross-sell and upsell opportunities within existing accounts. Conversation data feeds back into targeting and ad audiences. Luna – AI Growth and Intelligence Agent serves as the analytics and operations layer. Luna monitors pipeline health in real time, identifies bottlenecks and anomalies, alerts revenue teams to key changes, and integrates with CRM systems, ad platforms, and data sources to consolidate reporting without manual input. Key capabilities and product characteristics: - Unified AI agent system covering prospecting, outreach, calling, inbound qualification, and pipeline intelligence in one platform - Multi-channel outreach orchestration across email, LinkedIn, and phone with automated personalization - Inbound-to-outbound data loop: signals from calls and inbound activity automatically sharpen outbound targeting and ad audiences - Native integrations with HubSpot, Salesforce, Google Ads, Meta, Slack, and 50+ additional platforms - SOC 2 Type II and ISO certified Alta is used by B2B revenue teams across industries including technology, financial services, and SaaS. Customers include Snowflake, Deel, and Riverside.fm.

Average Rating: 4.8/5.0

Total Reviews: 88

How Do G2 Users Rate Alta?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.7/10 (Category avg: 8.7/10)
  • Analytics: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Alta?

  • Seller: Alta
  • Company Website:
  • Year Founded: 2023
  • HQ Location: NYC
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Wholesale
  • Company Size: 56% Medium, 32% Small

What Do G2 Reviewers Say About Alta?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Alta, enhancing lead prioritization and personalized outreach for greater business success.
  • Users value the deep CRM integration of Alta, enhancing prospecting efficiency with personalized, automated outreach.
  • Users appreciate the time-saving features of Alta, enhancing efficiency and allowing focus on revenue-generating activities.
  • Users value the personalized prospecting abilities of Alta, enhancing engagement and simplifying team workflows effectively.
  • Users appreciate the high level of personalization in Alta, enhancing their prospecting and sales outreach effectiveness.
Cons
  • Users note a steep learning curve for new users, requiring additional support to navigate the platform effectively.
  • Users note a steep learning curve in mastering the many features and settings of the Alta AI GTM System.
  • Users find the difficult setup of Alta | AI GTM System of Actions overwhelming, requiring more support than expected.
  • Users find the initial setup of Alta | AI GTM System of Actions to be overwhelming, especially for those not tech-savvy.
  • Users note that Alta | AI GTM System of Actions has sales issues, as it cannot directly sell offerings for them.

What Are Recent G2 Reviews of Alta?

Landbot

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

Average Rating: 4.7/5.0

Total Reviews: 306

How Do G2 Users Rate Landbot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Landbot?

  • Seller: Landbot.io
  • Year Founded: 2017
  • HQ Location: Barcelona, ES
  • Twitter: @landbot_io
    2,166 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    65 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 75% Small, 20% Medium

What Do G2 Reviewers Say About Landbot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Landbot, finding it user-friendly and intuitive for bot creation.
  • Users love the user-friendly design of Landbot, finding it intuitive and easy for bot creation.
  • Users value the intuitive interface of Landbot, finding it easy to create bots without prior experience.
  • Users commend the easy setup of Landbot, finding it user-friendly and quick to create bots.
  • Users appreciate the user-friendly interface of Landbot, enabling quick and easy chatbot creation without coding knowledge.
Cons
  • Users find the lack of a dedicated mobile app a significant drawback, impacting convenience and functionality for educators.
  • Users find limited features in Landbot's inbox, affecting conversation organization and customization options.
  • Users find Landbot to be expensive, especially for simple surveys where advanced tools aren't needed.
  • Users note a lack of tools for chatbot development and issues with chat window layout and mobile experience.
  • Users find the limited organizational features of the inbox and design complexity frustrating in Landbot.

What Are Recent G2 Reviews of Landbot?

What Are G2 Users Discussing About Landbot?

Myna

Myna is an AI agent platform for lead engagement automation that helps businesses qualify prospects, book appointments, and manage follow-ups. Myna is highly regarded for developing a model specific for natural, conversational, text-based chatting. This platform enables omni-channel campaigns that can be set up by anyone- without code experience or prompt engineering. Myna is a software built for agencies and service-based businesses, using a state-aware decisional engine that allows its agents to reason over conversation context and perform actions dynamically, rather than following fixed workflow logic. This makes it suited for use cases like inbound lead response, data reactivation, appointment scheduling, and multi-step qualification sequences across industries including HVAC, roofing, solar, real estate, insurance, and marketing. Myna agents are configured through a guided setup process that includes defining business details, creating a knowledge base, and customizing agent personality — no technical background required. If you're using SMS, the platform handles Twilio-powered SMS provisioning and A2P 10DLC compliance registration internally, removing the need for third-party API setup. Myna also enabled additional channels such as Email, WhatsApp, Instagram, Facebook, Telegram, and more. Key features include: Conversational Scheduling — Agents read and modify calendar availability, check for conflicts, and book appointments through dialogue without requiring booking links Multi-Layered Knowledge Base — Supports URL, document, and plain-text uploads with tagging and layering across multiple knowledge bases Custom Qualification Fields — Agents collect qualifying information during conversation and automatically sync it to custom contact fields Agent Summary Reports — At conversation close, the agent generates a summary, engagement assessment, and recommended next steps Agent Characterization — A proprietary character builder with personality sliders allows businesses to define tone, style, and brand alignment Myna is available on a free tier for building and deploying agents, with paid plans offering expanded usage limits, additional channels, and advanced features.

Average Rating: 5.0/5.0

Total Reviews: 39

How Do G2 Users Rate Myna?

  • Lead Gathering: 9.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.3/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Myna?

  • Seller: Myna
  • Year Founded: 2024
  • HQ Location: N/A
  • Twitter: @mynacx
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 38% Small, 33% Medium

What Are Recent G2 Reviews of Myna?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024