![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Small-Business (50 or fewer emp.)

4/18/2024

"Great solution for online commerce pain-points"

4/5

What do you like best about Omnichat?

it is a sales, marketing, inventory/delivery tracking, messaging platform combined in one.

The customer success team has been a great help and been responsive to enquires. If not for this team, the sytem will be be readily understandable. Review collected by and hosted on G2.com.

What do you dislike about Omnichat?

The interface experience requires some tweaks for more interconnectivity and service language needs correcting.

The commerce/sales tracking section had alot of teething issues at the beginning, which i believe has been rectified since. Review collected by and hosted on G2.com.

What problems is Omnichat solving and how is that benefiting you?

I had to face repeated replies, replying to similar messages and was not able to track who purchased and paid. It is now possible through omnichat. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 26 reviewers think of Omnichat

4.5 out of 5 · Verified reviews from real users

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