Best Conversation Intelligence Software - Page 11

How Many Conversation Intelligence Software Products Does G2 Track?

Total Products under this Category: 302

Category Stats (Nov 2026)

  • Average Rating: 4.63/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Rapport (+3.64%) - Among all products in this category, Rapport recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversation Intelligence Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 128,100+ Authentic Reviews
  • 302+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversation Intelligence Software

G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence

Highlighted products: Gong, Fathom, Salesforce Sales Cloud, HubSpot Sales Hub, GTM Studio - Powered by ZoomInfo, Talkdesk, Nooks, and Substrata.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=nooks&focus%5B%5D=substrata-substrata)

AudioCodes Meeting Insights

Going far beyond AI meeting note takers, Meeting Insights by AudioCodes is an enterprise-grade solution that automatically records, transcribes, and transforms Microsoft Teams and Zoom sessions into a centralized knowledge hub with intelligence built from all the meetings across the company. This AI-powered platform transforms conversations into searchable summaries, action items, and insights that drive organizational productivity and strategic decision-making. Meeting Insights provides comprehensive meeting analytics, automated action item extraction, speaker identification, and role-based insights tailored for enterprise needs. The platform automatically captures, analyzes, and distributes meeting content across the enterprise, creating a centralized hub of organizational knowledge. Recently recognized as "Best Use of AI" by UC Today and acknowledged by Frost & Sullivan for innovation in meeting intelligence, Meeting Insights delivers enterprise-grade security, GDPR compliance, and seamless integration with existing business systems, making it an essential tool for organizations seeking for a safe and compliant way to transform meeting data into competitive advantage and strategic knowledge assets.

Average Rating: 4.3/5.0

Total Reviews: 3

How Do G2 Users Rate AudioCodes Meeting Insights?

  • Artificial Intelligence: 8.3/10 (Category avg: 8.6/10)
  • Customer Scoring: 6.7/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind AudioCodes Meeting Insights?

  • Seller: AudioCodes
  • Year Founded: 1993
  • HQ Location: Or Yehuda, Tel Aviv District, Israel
  • LinkedIn® Page: www.linkedin.com
    1,362 employees on LinkedIn®
  • Ownership: NASDAQ: AUDC

Who Uses This Product?

  • Company Size: 100% Medium, 33% Small

What Do G2 Reviewers Say About AudioCodes Meeting Insights?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the accuracy of MIA's translations, saving time and enhancing meeting productivity with reliable note-taking.
  • Users find MIA's automated meeting assistance invaluable, easily managing notes and action items for enhanced productivity.
  • Users find automated notetaking invaluable, saving time and enhancing meeting productivity with accurate summaries and action points.
  • Users appreciate the ease of use of AudioCodes Meeting Insights, making meetings more efficient and organized effortlessly.
  • Users appreciate the error-free translations from MIA, saving time and enhancing meeting efficiency with accurate note-taking.
Cons
  • Users notice call limitations with MIA, wishing for broader CRM integration and support for ad hoc calls.
  • Users experience integration issues with AudioCodes Meeting Insights, hoping for broader compatibility with CRM systems and ad hoc calls.
  • Users note the lack of integration with more CRM systems and ad hoc calls limits usability and efficiency.

What Are Recent G2 Reviews of AudioCodes Meeting Insights?

BRIGGS

BRIGGS is an AI-powered Conversation Intelligence platform that transforms business conversations into actionable intelligence. The platform captures, transcribes, analyzes, and extracts insights from customer interactions across voice calls, video meetings, WhatsApp, and digital communication channels. BRIGGS combines advanced conversation analytics, automated quality assurance, speech analytics, customer experience intelligence, and revenue intelligence in a unified platform. For contact centers and BPOs, BRIGGS automates quality monitoring, evaluates agent performance, identifies compliance risks, detects customer sentiment and intent, and uncovers operational improvement opportunities across customer interactions. For sales organizations, BRIGGS provides meeting intelligence, real-time coaching, objection analysis, sales performance insights, and deal intelligence to help teams improve conversion rates and revenue performance. By transforming unstructured conversations into measurable business insights, BRIGGS enables organizations to improve customer experience, optimize operations, increase sales effectiveness, and scale performance through AI.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate BRIGGS?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind BRIGGS?

  • Seller: BRIGGS
  • Year Founded: 2024
  • HQ Location: Caxias do Sul, BR
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®
  • Ownership: 63596177d2997f7bdcf7c5e930e3a526.jpg

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BRIGGS?

Callably

Callably is an AI-powered communication CRM that connects your phone system to intelligent lead management. Features include AI transcription, automatic lead scoring, appointment scheduling, drip sequences, team performance analytics, and a built-in AI assistant. Integrates with 30+ phone providers and 35+ CRMs.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Callably?

  • Customer Scoring: 10.0/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Callably?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Callably?

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CallQuants

CallQuants is an AI voice agent and conversation-intelligence platform for sales and support teams. Its humanoid AI agents handle inbound and outbound calls — lead callback and qualification, appointment scheduling, missed-call rescue, renewal and reminder calls — then transcribe, score, and analyze every conversation for sentiment, objections, and buying signals. CallQuants supports 12+ Indian and 30+ global languages, integrates with HubSpot, Salesforce, Zoho, Pipedrive, Twilio, Plivo, Exotel, Zapier, n8n, and WhatsApp, and includes TCPA/TRAI/NDNC-aware compliance controls. Pricing is prepaid and usage-based from $0.10/minute, with a no-card free trial. Operates in the United States and India. A Complete AI Voice Agent Platform.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind CallQuants?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of CallQuants?

Conversation Intelligence

KAI Conversations gives pharmaceutical companies visibility into their most valuable and least captured data: what actually happens in field conversations with healthcare professionals. Reps and MSLs record calls through the mobile app, Zoom or Teams, and KAI's AI analyses each one, scoring the strength of connection with NetKonnector, a behavioural science measure across 12 dimensions that predicts belief shift and outcomes. Every conversation produces value at three levels. Reps get Game Tape analysis, personalised coaching nudges, auto-populated CRM summaries and next-call prep. Managers and marketers get a shared view of message delivery, HCP reception, objections and field capability gaps. Franchise and country leadership get strategic HCP, clinical and competitor insight from real conversations, a faster, richer alternative to surveys and ATU studies that report claimed behaviour rather than what was said in the room. The result: more effective coaching with less admin, marketing decisions grounded in real HCP evidence, and time to insight collapsing from quarters to days. KAI works across commercial and medical teams, brands, therapy areas and markets.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Conversation Intelligence?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Conversation Intelligence?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Conversation Intelligence?

Convo AI

Convo AI is an advanced real-time meeting assistant designed to enhance professional conversations by providing instant cues, key facts, and intelligent response suggestions. By analyzing discussions as they occur, Convo AI delivers on-screen prompts that help users navigate critical moments with confidence. It transforms your entire meeting history into an intelligent knowledge base, allowing you to ask questions in plain English and receive accurate, context-rich answers without the need to sift through transcripts or recall specific meetings. Key Features and Functionality: - Real-Time Suggestions: Receive immediate, context-aware prompts during conversations, ensuring you always have the right words at the right time. - Context Memory: Convo AI remembers past interactions with the same individuals, providing continuity and relevance in ongoing discussions. - Privacy First: Your meeting data remains private and secure, with explicit consent required before any storage, adhering to stringent privacy standards. - Platform Compatibility: Seamlessly integrates with popular meeting platforms such as Zoom, Microsoft Teams, Google Meet, WebEx, and Slack, without the need for additional meeting bots. - Post-Call Summaries: Automatically generates summaries highlighting key points and action items, streamlining follow-up processes. - "Ask AI" Functionality: Enables users to query their meeting history in natural language, retrieving precise information effortlessly. Primary Value and User Solutions: Convo AI addresses the common challenges professionals face during meetings, such as forgetting key details, struggling with real-time responses, and managing extensive meeting notes. By offering real-time assistance and maintaining a comprehensive, searchable record of past conversations, Convo AI empowers users to lead discussions effectively, make informed decisions promptly, and enhance overall meeting productivity. Its privacy-centric design ensures that sensitive information is handled securely, providing peace of mind for users concerned about data confidentiality.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Convo AI?

  • Seller: Convo AI
  • Year Founded: 2025
  • HQ Location: Barcelona, ES
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Convo AI?

ConvoZen.AI

ConvoZen is an enterprise-grade Unified Conversational Agent Platform that turns conversations into outcomes on a single AI Agent Stack. Built on proprietary STT and TTS models that beat all the prominent benchmarks, Voice Agents handle inbound and outbound conversations across regional languages, while the AI Copilot works alongside human agents in real time and Supervisor Agents give team leads full visibility across every interaction. Together they help contact centers improve productivity by 10x, with 100% of conversations scored, checked for compliance, and turned into actionable intelligence.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate ConvoZen.AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)

Who Is the Company Behind ConvoZen.AI?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Large

What Do G2 Reviewers Say About ConvoZen.AI?

AI-generated summary from verified user reviews

Pros
  • Users value the auditing efficiency of ConvoZen.AI, enhancing agent performance and streamlining customer interactions effectively.
  • Users appreciate the excellent customer support of ConvoZen.AI, enhancing their overall experience and satisfaction.
  • Users appreciate the customization options of ConvoZen.AI, enhancing value through tailored features and friendly UI.
  • Users find ConvoZen.AI to be extremely easy to use, enhancing their communication experience effortlessly.
  • Users love the easy integrations with CRM and appreciate the tailored features that enhance business value.

What Are Recent G2 Reviews of ConvoZen.AI?

Empower By Ringover

Empower is the conversational AI solution dedicated to empowering businesses to refine their sales pitch and enhance the experience for their customers. It allows you to effortlessly explore and leverage the content of all your calls, ensuring you always have the right pitch to hand. The tool automatically transcribes, summarizes, and analyzes all conversations. It also syncs with your CRM and provides advanced statistics. This gives you the concrete data and examples needed to adapt your strategy, effectively train your teams, all while optimizing their time.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Empower By Ringover?

  • Artificial Intelligence: 8.3/10 (Category avg: 8.6/10)
  • Customer Scoring: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Empower By Ringover?

  • Seller: Ringover
  • Year Founded: 2018
  • HQ Location: Montrouge
  • LinkedIn® Page: www.linkedin.com
    288 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Empower By Ringover?

Exotel Conversational AI Platform

Exotel Conversational AI Platform offers a suite of AI communication tools, designed to augment customer interactions across multiple digital touchpoints. This suite encompasses an AI Chatbot, a GenAI-powered Voicebot, and a Conversational Quality Analysis tool, each tailored to deliver accuracy and a human-like interaction experience. By harnessing advanced techniques to decipher query intent and emotional undertones, these solutions aim to offer empathetic and contextually appropriate responses, anchored in generative AI. The AI Chatbot facilitates engaging text-based interactions, leveraging semantic search capabilities and extensive multi-lingual support to ensure a frictionless User Experience (UX). The GenAI-powered Voicebot includes speech recognition and innovative noise cancellation features, adept at handling user interruptions for smooth voice-based conversations. The Conversational Quality Analysis tool, on the other hand, provides insights by assessing conversation metrics & customer satisfaction.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Exotel Conversational AI Platform?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.3/10 (Category avg: 8.6/10)
  • Customer Scoring: 8.3/10 (Category avg: 8.5/10)
  • AI Text Summarization: 6.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Exotel Conversational AI Platform?

  • Seller: Exotel
  • Year Founded: 2011
  • HQ Location: Bangalore, Karnataka
  • LinkedIn® Page: www.linkedin.com
    749 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Exotel Conversational AI Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the tracking ease of Exotel, managing calls, SMS, and AI seamlessly within one platform.

What Are Recent G2 Reviews of Exotel Conversational AI Platform?

Fastcall

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Average Rating: 4.2/5.0

Total Reviews: 13

How Do G2 Users Rate Fastcall?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)

Who Is the Company Behind Fastcall?

  • Seller: FastCall
  • Year Founded: 2012
  • HQ Location: Hollywood, CA
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 43% Medium

What Do G2 Reviewers Say About Fastcall?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integrations of Fastcall, enhancing their experience by seamlessly connecting with Salesforce.
  • Users highlight the excellent email notifications and seamless Salesforce integration that enhances their communication experience.
  • Users appreciate the superior integration of Fastcall with Salesforce, enhancing communication and tracking capabilities.
  • Users appreciate the superior Salesforce integration of Fastcall, enhancing communication tracking and overall efficiency.
  • Users appreciate the superior email notifications and integration with Salesforce for tracking calls and texts.
Cons
  • Users often face call connectivity issues, including duplicate dials and missed calls leading to unexpected voicemails.
  • Users experience frequent call issues, with problems like second dials and missing calls leading to voicemails unexpectedly.
  • Users face persistent call quality issues with Fastcall, experiencing interruptions and missed connections during active calls.
  • Users experience frequent delays with second dials interrupting active calls and unexpected voicemails during usage.
  • Users report recording issues with Fastcall, facing problems like unexpected second dials and missed calls.

What Are Recent G2 Reviews of Fastcall?

What Are G2 Users Discussing About Fastcall?

KeyMetric Call Tracking

Uncover Which Ads & Keywords Make Your Phone Ring Call Tracking + Conversation AI For Businesses, Marketers & Agencies. In today's economic climate, every dollar counts. That's why we've made it our mission to provide powerful call tracking and intelligence without the hefty price tag. No hidden fees, no unnecessary upsells - just straightforward, reliable call analytics that empowers you to maximize your advertising and sales, boost calls and leads, and grow your business.

Average Rating: 4.8/5.0

Total Reviews: 13

How Do G2 Users Rate KeyMetric Call Tracking?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)

Who Is the Company Behind KeyMetric Call Tracking?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 53% Small, 33% Medium

What Are Recent G2 Reviews of KeyMetric Call Tracking?

What Are G2 Users Discussing About KeyMetric Call Tracking?

Midcall

Midcall is a real-time AI sales coach for B2B teams. It runs as a browser extension alongside Google Meet, Microsoft Teams and Zoom, follows the conversation as it happens, and helps the rep at the exact moment they need it. Most sales tools analyze deals after they are already won or lost. Midcall works while the deal is still on the table. During the call - Contextual coaching cards appear at the right moment, one suggestion at a time, so the rep stays focused on the prospect, never on the tool. Objection handling on demand. When a prospect pushes back, Midcall reads the situation, tells a smokescreen from a real objection, and suggests the line to use. Buying signals surfaced live, so the rep hears the opening and acts on it instead of talking past it. Live qualification tracking on the framework your team already uses (MEDDIC, MEDDPICC, SPICED, BANT, SPIN, Challenger), so no block gets skipped. After the call - A global score out of 100 with a written verdict. Scores per competency (discovery, value selling, objection handling, closing) backed by the exact verbatims behind each score, with concrete advice to reach 100 next time. Objections detected with the response the rep actually gave, talk time measured against a 30 to 45% target, monologues over 60 seconds flagged. For managers - A team view with each rep's progression call after call, and the objection families that come up most often. Coaching that adapts to each rep. A rep who struggles with objections gets more support there than one who already handles them well. Your team keeps its own voice, and everyone raises their level. Fits your stack - Native integrations with HubSpot, Salesforce and Attio. Works alongside Gong, Modjo or Claap. They analyze afterwards, Midcall helps during. Two modes: use the extension directly with live transcription and zero audio retained, or connect it to your recording tool. Built in France, hosted in Europe, GDPR compliant. New reps sell closer to your best reps from their first real calls, and fewer deals are lost to a missed objection or a skipped qualification step.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Midcall?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)

Who Is the Company Behind Midcall?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Midcall?

Mosaicx

Mosaicx leverages conversational AI and ML to streamline service for internal and external customers. Intelligent Virtual Agents (IVA) understand natural language and automate more tasks using industry-specific service modules. Mosaicx Outreach automates proactive text messaging to resolve issues before customers call. And Mosaicx Insights provides data on how well the system functions and the type of experience you're creating. Provide personalized, enjoyable experiences for your customers.

Average Rating: 3.5/5.0

Total Reviews: 1

How Do G2 Users Rate Mosaicx?

  • Artificial Intelligence: 6.7/10 (Category avg: 8.6/10)
  • Customer Scoring: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Mosaicx?

Who Uses This Product?

  • Company Size: 100% Large

Nimbata

Nimbata is a call tracking and conversation analytics platform that helps agencies, multi-location businesses, and marketing teams connect marketing to revenue. Serving more than 7,000 brands and agencies worldwide, Nimbata uses Dynamic Number Insertion (DNI) to attribute every phone call and web form submission to the exact source, medium, campaign, ad, keyword, and landing page that drove it. Beyond basic tracking, Nimbata automatically transcribes, summarizes, and scores conversations, revealing caller intent and lead quality without manual review. By pushing this data instantly into Google Ads, GA4, and leading CRMs, you get a complete view of your revenue funnel. As the only platform charging per answered call, not per minute, Nimbata delivers transparent, predictable pricing to help you scale profitably.

Average Rating: 4.7/5.0

Total Reviews: 32

How Do G2 Users Rate Nimbata?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.4/10)

Who Is the Company Behind Nimbata?

  • Seller: Nimbata
  • Year Founded: 2013
  • HQ Location: Boston, US
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Nimbata?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Nimbata, praising its intuitive dashboard and smooth setup process.
  • Users commend the easy setup of Nimbata, facilitating smooth integration and effective call tracking implementation.
  • Users value the reliable call tracking of Nimbata, benefiting from straightforward setup and insightful analytics.
  • Users value the excellent analytics from Nimbata, finding detailed reports and insights crucial for marketing success.
  • Users value the intuitive interface and excellent analytics of Nimbata, making call tracking effortless and effective.
Cons
  • Users reported call connectivity issues during software implementation, though chat support resolved problems promptly.
  • Users feel that Nimbata is expensive and suggest it could be more affordable for better accessibility.
  • Users desire more flexibility in functionality for categorizing and summarizing insights from AI transcripts.

What Are Recent G2 Reviews of Nimbata?

Sense

About Sense Sense by SystemsX is an AI-powered conversation intelligence, automated quality assurance (QA), and customer interaction analytics platform designed for contact centres, sales teams, customer service departments, and regulated organisations. Sense automatically analyses 100% of qualifying customer interactions, helping organisations replace manual call sampling with scalable, consistent quality assurance. Using configurable AI scoring frameworks, the platform evaluates conversations against organisation-defined quality standards, compliance requirements, sentiment indicators, empathy measures, and agent behaviours. The platform provides automated call scoring, searchable transcripts, AI-generated summaries, performance dashboards, compliance alerts, and evidence-based coaching insights. Sense supports different evaluation frameworks for inbound and outbound sales, customer service, complaints, and other interaction types. It also integrates with existing telephony systems and CRM platforms, enabling businesses to incorporate conversation intelligence into their established workflows. About SystemsX Sense is developed by SystemsX, a UK-founded AI software company specialising in connected artificial intelligence solutions for customer conversations, contact centre operations, customer intelligence, and business automation. Founded in Cardiff, Wales, in 2023, SystemsX provides a connected AI ecosystem comprising Sense, Intelligence, Knowledge, and AI Agents. The platform enables organisations to analyse customer interactions, build structured customer profiles, provide teams with trusted business knowledge, and automate customer-facing conversations through configurable AI agents. Each product can operate independently or as part of the wider SystemsX ecosystem, allowing organisations to adopt AI capabilities according to their operational requirements. SystemsX is designed for customer-facing businesses across industries including travel, financial services, healthcare, outsourcing, and other high-volume or regulated environments. Key Sense Capabilities Automated AI quality assurance and conversation scoring Analysis of 100% of qualifying customer interactions Customisable QA scorecards and compliance monitoring Customer sentiment, empathy, and behavioural analysis AI-generated call summaries and follow-up actions Agent performance management and coaching insights Contact centre analytics, reporting, and alerts CRM and telephony integrations Configurable frameworks for different departments, brands, and call types Learn more about SystemsX and its connected AI ecosystem: https://systemsx.ai/

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Sense?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)

Who Is the Company Behind Sense?

  • Seller: SystemsX
  • Year Founded: 2023
  • HQ Location: Cardiff, GB
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®
  • Phone: 02921203324

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Sense?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficiency of Sense, as it significantly reduces time spent on QA, enhancing learner interaction.
  • Users appreciate the time-saving benefits of Sense, enhancing their focus on meaningful learner interactions.

What Are Recent G2 Reviews of Sense?

Julie Jung
JJ
Researched and written by Julie Jung
Updated February 15, 2026